# Dynatrace Dynatrace declares [13 subprocessors](https://thirdpartyindex.com/vendors/dynatrace#subprocessors) in [its subprocessor list](https://www.dynatrace.com/company/trust-center/customers/subprocessors-dynatrace-services/), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/1659)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Microsoft](https://thirdpartyindex.com/vendors/microsoft). No published changes since we first read it on 2026-09-21. [7 tracked vendors](https://thirdpartyindex.com/vendors/dynatrace#used-by) name Dynatrace as a subprocessor, including [FreedomPay](https://thirdpartyindex.com/vendors/freedompay), [OneStream Software](https://thirdpartyindex.com/vendors/onestream-software) and [Agilysys](https://thirdpartyindex.com/vendors/agilysys). Dynatrace (dynatrace.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/dynatrace - Documents last verified: 2026-11-11 - Transparency rating: 76/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 0/7 (partial); Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 12 tracked vendors directly, 107 within two hops, 411 within three; 7 tracked vendors rely on it directly, 9 within two hops, 944 within three - Cite as: Dynatrace, Third Party Index, https://thirdpartyindex.com/vendors/dynatrace (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.dynatrace.com/ | 2026-11-11 | 2026-09-27 | | Subprocessor list | https://www.dynatrace.com/company/trust-center/customers/subprocessors-dynatrace-services/ | 2026-11-11 | 2026-09-21 | | Privacy policy | https://www.dynatrace.com/company/trust-center/privacy/ | 2026-11-11 | 2026-11-02 | | Security page | https://www.dynatrace.com/company/trust-center/security/ | 2026-11-11 | 2026-09-21 | | security.txt | https://www.dynatrace.com/.well-known/security.txt | 2026-11-11 | 2026-09-21 | | Status page | https://dynatrace.status.io/ | 2026-11-11 | 2026-11-06 | ## Subprocessors (13) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | — | United States; United States, Ireland, Australia, Canada, Germany, India, Israel, Japan, Singapore, South America, or the UK (if selected hosting provider) | 2026-09-21 | | [Anthropic, PBC](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | — | United States | 2026-09-21 | | [Atlassian, Inc.](https://thirdpartyindex.com/vendors/atlassian.md) | — | United States | 2026-09-21 | | [Box Inc.](https://thirdpartyindex.com/vendors/box.md) | — | United States, Germany, Ireland (EU backup), Australia (At Customer’s request) | 2026-09-21 | | CHISELSTRIKE INC. (Turso) | — | United States | 2026-09-21 | | [Cloudflare, Inc.](https://thirdpartyindex.com/vendors/cloudflare.md) | — | United States | 2026-09-21 | | [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | — | United States; United States, Germany (if selected hosting provider, subject to availability) | 2026-09-21 | | [Microsoft Corporation](https://thirdpartyindex.com/vendors/microsoft.md) | — | United States; United States, Australia, Canada, Netherlands, Switzerland, or UAE (if selected hosting provider) | 2026-09-21 | | [MongoDB, Inc.](https://thirdpartyindex.com/vendors/mongodb.md) | — | United States | 2026-09-21 | | [Salesforce, Inc](https://thirdpartyindex.com/vendors/salesforce.md) | — | United States | 2026-09-21 | | [Slack Technologies, Inc.](https://thirdpartyindex.com/vendors/slack.md) | — | United States | 2026-09-22 | | [Snowflake, Inc.](https://thirdpartyindex.com/vendors/snowflake.md) | — | United States | 2026-09-21 | | [Zoom Video Communications, Inc.](https://thirdpartyindex.com/vendors/zoom.md) | — | United States | 2026-09-22 | Read from ([evidence](https://thirdpartyindex.com/evidence/1659)). CSV: https://thirdpartyindex.com/vendors/dynatrace/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai ## Compliance As its trust center lists them. - Audited: SOC 1 Type II, SOC 2 Type II, ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 42001, PCI DSS, FedRAMP, TX-RAMP, CSA STAR, TISAX, IRAP, ENS (Spain) ([evidence](https://thirdpartyindex.com/evidence/10770)) - Claimed: HIPAA, GDPR, CCPA/CPRA, Data Privacy Framework ([evidence](https://thirdpartyindex.com/evidence/10770)) - FedRAMP Marketplace: Moderate · 9 agency authorizations · since Jul 27, 2020 ## Security program What Dynatrace, Inc.'s Form 10-K for fiscal 2026, filed May 20, 2026 (Item 1C) says, in its words (https://www.sec.gov/Archives/edgar/data/1773383/000177338326000019/0001773383-26-000019-index.htm). - Led by: Chief Information Security Officer, reporting to the Chief Financial Officer - Board oversight: Cybersecurity Committee, Audit Committee - Frameworks named: NIST, ISO 27001, SOC 2, FedRAMP - Practices named: Incident response plan, Tabletop exercises, Penetration testing, Bug bounty, Vulnerability management, Security training, Phishing simulations - Engages outside assessors or consultants - Reviews its suppliers' security - Says no cybersecurity incident has materially affected it ## Web Technologies Dynatrace's homepage made 285 requests to 33 domains, 21 services controlled by another company, and 3 domains not identified. Loaded on 2026-11-03 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 21 third parties by category: Advertising 9 (Google Cloud, StackAdapt, The Trade Desk, Inc., Microsoft, OpenAI, Influ2, Inc., Reddit, Inc.; usually detected as Advertising: Xandr, Magnite, Inc.); Analytics 6 (Crazy Egg, CaliberMind, LinkedIn, Dun & Bradstreet, ZoomInfo, Cloudflare); Marketing automation 2 (6Sense Insights, Inc., Adobe); Live chat 1 (Qualified.com, Inc.); Cookie compliance 1 (OneTrust); Issue trackers 1 (usually detected as Issue trackers: Sentry); SEO 1 (BrightEdge). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (21) - Google Cloud: 47 requests to doubleclick.net, google.com, googletagmanager.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager (its subprocessor list names it too) - Qualified.com, Inc.: 36 requests to qualified.com; Qualified - 6Sense Insights, Inc.: 21 requests to 6sc.co, 6sense.com; 6sense - OneTrust: 12 requests to cookielaw.org, onetrust.com; OneTrust - StackAdapt: 8 requests to stackadapt.com; StackAdapt - The Trade Desk, Inc.: 8 requests to adsrvr.org; theTradeDesk - Crazy Egg: 4 requests to crazyegg.com; Crazy Egg - Microsoft: 4 requests to bing.com; Microsoft Advertising (its subprocessor list names it too) - OpenAI: 4 requests to openai.com; ChatGPT Ads Measurement Pixel - Adobe: 3 requests to marketo.net, mktoresp.com; Marketo - CaliberMind: 3 requests to calibermind.com; CaliberMind - Influ2, Inc.: 3 requests to influ2.com; Influ2 - LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag - Reddit, Inc.: 3 requests to reddit.com, redditstatic.com; Reddit Ads - Xandr: 3 requests to adnxs.com - Dun & Bradstreet: 2 requests to d41.co; D&B Visitor Intelligence - ZoomInfo: 2 requests to zoominfo.com; Zoominfo - BrightEdge: 1 request to bc0a.com; BrightEdge - Cloudflare: 1 request to cloudflareinsights.com; Cloudflare Browser Insights (its subprocessor list names it too) - Magnite, Inc.: 1 request to rubiconproject.com - Sentry: 1 request to sentry.io ### Unknown (3) Domains not identified yet: cr-proxy.com, b0e8.com, usbrowserspeed.com ### First party (1) - Dynatrace: 110 requests to dynatrace.com, dt-cdn.net; Amazon CloudFront, Amazon S3, Amazon Web Services, Dynatrace, HSTS, Nuxt.js, Open Graph, Prism, Segment 1.42.3-mr.2, Sentry, Three.js 167, Vue.js, Webpack, core-js 3.50.0, web-vitals 9 tracked companies loaded by the homepage are not in Dynatrace's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (7) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Agilysys](https://thirdpartyindex.com/vendors/agilysys.md) - [apiphani](https://thirdpartyindex.com/vendors/apiphani.md) - [Aptean](https://thirdpartyindex.com/vendors/aptean.md): Application Monitoring; Core Service Provider - [Bluebeam](https://thirdpartyindex.com/vendors/bluebeam.md): Application performance monitoring and diagnostics platform used to identify crashes, errors, and performance issues in Bluebeam applications and services. - [FreedomPay](https://thirdpartyindex.com/vendors/freedompay.md): Analytics and monitoring - [Management Controls](https://thirdpartyindex.com/vendors/management-controls.md): Dynatrace is used to monitor and optimize application performance, ensuring real-time insights, faster issue resolution, and enhanced user experiences - [OneStream Software](https://thirdpartyindex.com/vendors/onestream-software.md): Application Performance Tool; Transfer Mechanism Subject to EU Standard Contractual Clauses CONTACT: Privacy.DPO@dynatrace.com ## Incidents reported by Dynatrace's subprocessors Incidents reported in the last 30 days on their own status pages by 5 vendors Dynatrace lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Dynatrace lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated) - 2026-11-10: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Dynatrace lists as a subprocessor, reported Service Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region. (minor) - 2026-11-10: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Dynatrace lists as a subprocessor, reported Service Degradation Affecting a subset of users with ZVA and ZoomMate (no impact stated) - 2026-11-09: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Dynatrace lists as a subprocessor, reported Service Degradation Affecting Zoom Inbound SMS Service in the AU region (minor) - 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Dynatrace lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor) - 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Dynatrace lists as a subprocessor, reported INC20000337 (minor) - 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Dynatrace lists as a subprocessor, reported INC20000336 (minor) - 2026-11-06: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Dynatrace lists as a subprocessor, reported Service Degradation Affecting Zoom Mail, Calendar and Scheduler. (minor) - 2026-11-04: [Box](https://thirdpartyindex.com/vendors/box#status), which Dynatrace lists as a subprocessor, reported \[Minor\] Issue with Box AI (minor) - 2026-11-03: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Dynatrace lists as a subprocessor, reported Service Degradation Affecting Outbound MMS Services in the US region (minor) - 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Dynatrace lists as a subprocessor, reported INC20000321 (minor) - 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Dynatrace lists as a subprocessor, reported INC20000319 (minor) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Dynatrace lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor) - 2026-10-28: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Dynatrace lists as a subprocessor, reported Service Degradation Affecting the Evaluations Acknowledge Button in Zoom Quality Management in the US Region (minor) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Dynatrace lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Dynatrace lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Dynatrace lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Dynatrace lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Dynatrace lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Dynatrace lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Dynatrace lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major) - 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Dynatrace lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical) - 2026-10-23: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Dynatrace lists as a subprocessor, reported Service Degradation Affecting Multiple Zoom Services (minor) - 2026-10-22: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Dynatrace lists as a subprocessor, reported Service Degradation Affecting Zoom Meetings Services in the US. (minor) - 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Dynatrace lists as a subprocessor, reported Elevated errors affecting Connectors (minor) - 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Dynatrace lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Dynatrace lists as a subprocessor, reported INC20000301 (critical) - 2026-10-21: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Dynatrace lists as a subprocessor, reported Service Degradation Affecting Zoom Learning Webpage (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Dynatrace lists as a subprocessor, reported INC20000299 (minor) - 2026-10-20: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which Dynatrace lists as a subprocessor, reported GCP Availability Zone europe-west2-b connectivity issues (minor) - 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Dynatrace lists as a subprocessor, reported INC20000294 (critical) - 2026-10-20: [Box](https://thirdpartyindex.com/vendors/box#status), which Dynatrace lists as a subprocessor, reported \[Medium\] Issue with multiple Box Services (major) - 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Dynatrace lists as a subprocessor, reported Service Degradation Affecting Meeting Summaries Via Email. (minor) - 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Dynatrace lists as a subprocessor, reported Service Degradation Affecting Zoom Website in UK region (minor) - 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Dynatrace lists as a subprocessor, reported INC20000290 (minor) - 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Dynatrace lists as a subprocessor, reported Service Degradation Affecting ZP SMS Australia Mobile Numbers (no impact stated) - 2026-10-17: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Dynatrace lists as a subprocessor, reported Service Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI Companion (minor) - 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Dynatrace lists as a subprocessor, reported INC20000287 (critical) - 2026-10-15: [Box](https://thirdpartyindex.com/vendors/box#status), which Dynatrace lists as a subprocessor, reported \[Major\] Issue with Box Drive (major) - 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Dynatrace lists as a subprocessor, reported Service degradation affected Zoom AI Companion in US region (no impact stated) - 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Dynatrace lists as a subprocessor, reported Service Degradation Affected Sandbox Creation in ZoomMate (no impact stated) - 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Dynatrace lists as a subprocessor, reported Service Degradation Affecting Zoom Clips (minor) - 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Dynatrace lists as a subprocessor, reported INC20000277 (minor) - 2026-10-13: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Dynatrace lists as a subprocessor, reported Service degradation affecting Zoom Meeting API in US region (no impact stated) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/dynatrace ## Security contact From its security.txt (https://www.dynatrace.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/1652)): - Contact: mailto:security@dynatrace.com - Contact: https://dt-url.net/l7038f0 - Disclosure policy: https://docs.dynatrace.com/docs/manage/data-privacy-and-security/data-security/report-a-security-related-concern - Security jobs: https://careers.dynatrace.com - Languages: en - Valid until 2030-12-31 --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api