# EBANX

[1 tracked vendor](https://thirdpartyindex.com/vendors/ebanx#used-by), [FastSpring](https://thirdpartyindex.com/vendors/fastspring), names EBANX as a subprocessor. We have not found a subprocessor list published by EBANX. We monitor 4 of its documents, which we last checked on 2026-11-11.

EBANX (ebanx.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/ebanx
- Documents last verified: 2026-11-11
- Transparency rating: 32/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 1 tracked vendors rely on it directly, 12 within two hops, 25 within three
- Cite as: EBANX, Third Party Index, https://thirdpartyindex.com/vendors/ebanx (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.ebanx.com/ | 2026-11-11 | 2026-09-28 |
| Privacy policy | https://trustcenter.ebanx.com/en-US/privacy/ebanx-privacy-notice | 2026-11-11 | 2026-10-14 |
| Security page | https://trustcenter.ebanx.com/en-US/security | 2026-11-11 | 2026-09-22 |
| Status page | https://status.ebanx.com/ | 2026-11-11 | 2026-11-11 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Web Technologies

EBANX's homepage made 103 requests to 8 domains, 4 services controlled by another company, and 1 domain not identified. Loaded on 2026-10-13 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

4 third parties by category: Advertising 1 (Google Cloud); Cookie compliance 1 (TrustArc); CMS 1 (reviewed: Storyblok); Unclassified 1 (Proofpoint). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (4)

- Storyblok: 31 requests to storyblok.com
- Google Cloud: 27 requests to google.com, doubleclick.net, googletagmanager.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager
- TrustArc: 7 requests to trustarc.com; TrustArc
- Proofpoint: 1 request to urldefense.com

### Unknown (1)

Domains not identified yet: s3-sa-east-1.amazonaws.com

### First party (1)

- EBANX: 36 requests to ebanx.com; HSTS, Linkedin Ads, Next.js 16.2.1, Open Graph, React, Storyblok, Turbopack, Vercel, Webpack, styled-components 6.1.8

4 tracked companies loaded by the homepage are not in EBANX's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (1)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [FastSpring](https://thirdpartyindex.com/vendors/fastspring.md): Payment Processing

## Service status

Incidents it reported on its own status page.

- Last 90 days: 22 reported incidents (16 major or critical, 6 minor, 0 with no impact stated)
- Typical time to resolve: 1 h 44 min
- Status page last read: 2026-11-12
- 2026-11-11: \[Brazil\]\[PIX\] Pix Automático payment failures (critical)
- 2026-11-10: \[Bolivia\]\[Cash\] Payment processing outage (major)
- 2026-11-10: \[Argentina\]\[Payouts\] Payout processing degradation (major)
- 2026-11-06: \[Brazil\]\[PIX\] Payment processing degradation due to BACEN instability (critical)
- 2026-11-04: \[Brazil\]\[PIX\] Cross-border payment interruption in checkout (major)
- 2026-10-29: \[Peru\]\[PagoEfectivo\] Payment processing outage (critical)
- 2026-10-27: \[Dominican Republic\]\[Cards\] Payment processing degradation (major)
- 2026-10-23: \[All Countries\]\[Payments API\] Payments API down (critical)

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api