# EBSCO EBSCO declares [11 subprocessors](https://thirdpartyindex.com/vendors/ebsco#subprocessors) in [its subprocessor list](https://legal.ebsco.com/sub-processors/ebsco-research-platforms), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/224072)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Snowflake](https://thirdpartyindex.com/vendors/snowflake) and [Amplitude](https://thirdpartyindex.com/vendors/amplitude). No published changes since we first read it on 2026-11-06. EBSCO (ebsco.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/ebsco - Documents last verified: 2026-11-12 - Transparency rating: 72/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 8 tracked vendors directly, 31 within two hops, 137 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three - Cite as: EBSCO, Third Party Index, https://thirdpartyindex.com/vendors/ebsco (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://about.ebsco.com/about/ebsco-commitment | 2026-11-12 | 2026-11-06 | | Subprocessor list | https://legal.ebsco.com/sub-processors/ebsco-research-platforms | 2026-11-11 | 2026-11-06 | | Privacy policy | https://legal.ebsco.com/privacy-policy | 2026-11-12 | 2026-11-06 | | Terms | https://legal.ebsco.com/terms-of-use | 2026-11-12 | 2026-11-06 | | Status page | https://status.ebsco.com/ | 2026-11-12 | 2026-11-12 | ## Subprocessors (11) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services, Inc. (AWS)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | EBSCO products primarily use AWS for data storage and software delivery. | United States | 2026-11-06 | | [Amplitude, Inc.](https://thirdpartyindex.com/vendors/amplitude.md) | Application metrics and analysis tool | United States | 2026-11-06 | | [EPAM Systems, Inc.](https://thirdpartyindex.com/vendors/epam-systems.md) | Software development support | India, Europe | 2026-11-06 | | [InfoSys Limited](https://thirdpartyindex.com/vendors/infosys.md) | Software development support | India | 2026-11-06 | | Jisc Commercial Limited | SSO Authentication for OpenAthens subscribers only | UK | 2026-11-06 | | [MaxMind, Inc.](https://thirdpartyindex.com/vendors/maxmind.md) | IP Authentication | United States | 2026-11-06 | | Navisite, LLC | Software delivery platform, hosting and services | United States | 2026-11-06 | | NISC Export Services Pvt. Ltd. (NES) | Customer support | India | 2026-11-06 | | [OneTrust, LLC](https://thirdpartyindex.com/vendors/onetrust.md) | Data Subject Access Right request software | United States | 2026-11-06 | | [Osano, Inc.](https://thirdpartyindex.com/vendors/osano.md) | (IP Address and Cookie Preferences only); Cookie management | Ireland | 2026-11-06 | | [Snowflake, Inc.](https://thirdpartyindex.com/vendors/snowflake.md) | Data warehousing | United States | 2026-11-06 | Read from ([evidence](https://thirdpartyindex.com/evidence/224072)). CSV: https://thirdpartyindex.com/vendors/ebsco/subprocessors.csv ## Web Technologies EBSCO's homepage made 58 requests to 6 domains, and 3 services controlled by another company. Loaded on 2026-11-06 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 3 third parties by category: Analytics 2 (Google Cloud, Amplitude); Cookie compliance 1 (Osano). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (3) - Google Cloud: 6 requests to googletagmanager.com, google-analytics.com, googlesyndication.com; Google Analytics, Google Tag Manager - Osano: 6 requests to osano.com; Osano (its subprocessor list names it too) - Amplitude: 3 requests to amplitude.com; Amplitude (its subprocessor list names it too) ### First party (1) - EBSCO: 43 requests to ebsco.com; Amazon CloudFront, Amazon Web Services, Framer Motion, HSTS, HTTP/3, Lucide, Next.js 16.2.4, Next.js App Router, Open Graph, Priority Hints, React, Turbopack, Webpack, lit-html 2.8.0 1 tracked company loaded by the homepage is not in EBSCO's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (0) No tracked vendor lists it. ## Service status Incidents it reported on its own status page. - Last 90 days: 9 reported incidents (6 major or critical, 1 minor, 2 with no impact stated) - Typical time to resolve: 4 h 59 min - Status page last read: 2026-11-12 - Under way: GOBI Service Issue - Investigating (no impact stated), since 2026-10-27 13:30 UTC - 2026-10-27: GOBI Service Issue - Investigating (no impact stated) - 2026-10-26: Service Issue Reported – Full Text Finder and additional services (minor) - 2026-10-21: Service Issue Reported – Stacks Access Issues (major) - 2026-10-20: Service Issue Reported – #5129147 OpenAthens Authenticated EBSCO Discovery Service/EBSCOhost Access Issues (major) - 2026-10-16: Service Issue Reported – EBSCONET (critical) - 2026-10-06: Service Issue Reported – Mosaic (critical) - 2026-09-03: Service Issue Reported – \*\*\*STACKS\*\*\* (no impact stated) - 2026-09-01: Service Issue Reported – EBSCO System error when accessing persistent links (major) ## Incidents reported by EBSCO's subprocessors Incidents reported in the last 30 days on their own status pages by 4 vendors EBSCO lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which EBSCO lists as a subprocessor, reported INC20000337 (minor) - 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which EBSCO lists as a subprocessor, reported INC20000336 (minor) - 2026-11-05: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which EBSCO lists as a subprocessor, reported Session Replay capturing more sessions than configured (minor) - 2026-11-05: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which EBSCO lists as a subprocessor, reported Delayed S3 export (minor) - 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which EBSCO lists as a subprocessor, reported INC20000321 (minor) - 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which EBSCO lists as a subprocessor, reported INC20000319 (minor) - 2026-10-26: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which EBSCO lists as a subprocessor, reported Data Ingestion Delays (minor) - 2026-10-24: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which EBSCO lists as a subprocessor, reported Delayed/Blocked Event Delivery to Amazon Kinesis Destination (no impact stated) - 2026-10-22: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which EBSCO lists as a subprocessor, reported Streaming to External Destinations Unavailable (no impact stated) - 2026-10-22: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which EBSCO lists as a subprocessor, reported Amplitude Website Outage (no impact stated) - 2026-10-22: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which EBSCO lists as a subprocessor, reported Notice: Amplitude not impacted by recent PHP vulnerabilities (no impact stated) - 2026-10-21: [Osano](https://thirdpartyindex.com/vendors/osano#status), which EBSCO lists as a subprocessor, reported Partial Outage - Degraded Service (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which EBSCO lists as a subprocessor, reported INC20000301 (critical) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which EBSCO lists as a subprocessor, reported INC20000299 (minor) - 2026-10-20: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which EBSCO lists as a subprocessor, reported Export API returns 500 errors across multiple organizations (minor) - 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which EBSCO lists as a subprocessor, reported INC20000294 (critical) - 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which EBSCO lists as a subprocessor, reported INC20000290 (minor) - 2026-10-17: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which EBSCO lists as a subprocessor, reported We are actively investigating an issue with our ingestion systems lagging (minor) - 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which EBSCO lists as a subprocessor, reported INC20000287 (critical) - 2026-10-13: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which EBSCO lists as a subprocessor, reported Degraded Performance- Funnel charts renders as white text on a white/near-white background in light theme (no impact stated) - 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which EBSCO lists as a subprocessor, reported INC20000277 (minor) - 2026-10-13: [MaxMind](https://thirdpartyindex.com/vendors/maxmind#status), which EBSCO lists as a subprocessor, reported Network degradation in us-east region (no impact stated) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/ebsco --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api