# Egnyte Egnyte declares [22 subprocessors](https://thirdpartyindex.com/vendors/egnyte#subprocessors), plus 3 of its own affiliates, in [its subprocessor list](https://www.egnyte.com/subcontractors), which we last checked on 2026-11-12 ([evidence](https://thirdpartyindex.com/evidence/2904)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-09-22. [6 tracked vendors](https://thirdpartyindex.com/vendors/egnyte#used-by) name Egnyte as a subprocessor, including [Clumio by Commvault](https://thirdpartyindex.com/vendors/clumio-by-commvault), [Commvault Systems](https://thirdpartyindex.com/vendors/commvault-systems) and [Arctic Wolf](https://thirdpartyindex.com/vendors/arctic-wolf). Egnyte (egnyte.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/egnyte - Documents last verified: 2026-11-12 - Transparency rating: 57/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 0/7 (partial); Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 21 tracked vendors directly, 179 within two hops, 573 within three; 6 tracked vendors rely on it directly, 15 within two hops, 482 within three - Cite as: Egnyte, Third Party Index, https://thirdpartyindex.com/vendors/egnyte (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Subprocessor list | https://www.egnyte.com/subcontractors | 2026-11-12 | 2026-09-22 | | Privacy policy | https://www.egnyte.com/privacy-policy | 2026-11-12 | 2026-10-01 | | Terms | https://www.egnyte.com/terms-of-service/07-2026 | 2026-11-12 | 2026-09-22 | | Status page | https://status.egnyte.com/ | 2026-11-12 | 2026-11-12 | ## Subprocessors (22) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | — | USA | 2026-09-22 | | [Anthropic, PBC](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | — | USA (or other regions, if selected by Customer) | 2026-09-22 | | [Atlassian Pty Ltd./Statuspage](https://thirdpartyindex.com/vendors/atlassian.md) | — | USA | 2026-09-22 | | Dreamdata Inc. | — | USA | 2026-09-22 | | [Gainsight, Inc.](https://thirdpartyindex.com/vendors/gainsight-software.md) | — | USA | 2026-09-22 | | [Gong.io Inc.](https://thirdpartyindex.com/vendors/gong.md) | — | USA | 2026-09-22 | | [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | — | USA (or other regions, if selected by Customer) | 2026-09-22 | | [Impartner, Inc.](https://thirdpartyindex.com/vendors/impartner.md) | — | USA | 2026-09-22 | | [IntraEdge, Inc.](https://thirdpartyindex.com/vendors/intraedge.md) | — | USA | 2026-09-22 | | [Marketo, Inc.](https://thirdpartyindex.com/vendors/marketo.md) | — | USA | 2026-09-22 | | [Microsoft Corporation](https://thirdpartyindex.com/vendors/microsoft.md) | — | USA | 2026-09-22 | | [OpenAI OpCo, LLC](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | — | USA (or other regions, if selected by Customer) | 2026-09-22 | | [Oracle America, Inc. (Netsuite)](https://thirdpartyindex.com/vendors/oracle.md) | — | USA | 2026-09-22 | | [Outreach Corporation](https://thirdpartyindex.com/vendors/outreach.md) | — | USA | 2026-09-22 | | [Qualified.com, Inc.](https://thirdpartyindex.com/vendors/qualified.md) | — | USA | 2026-09-22 | | [Salesforce, Inc.](https://thirdpartyindex.com/vendors/salesforce.md) | — | USA | 2026-09-22 | | [Skilljar Inc.](https://thirdpartyindex.com/vendors/skilljar.md) | — | USA | 2026-09-22 | | [Stripe, Inc.](https://thirdpartyindex.com/vendors/stripe.md) | — | USA | 2026-09-22 | | [TrustArc Inc.](https://thirdpartyindex.com/vendors/trustarc.md) | — | USA | 2026-09-22 | | [Twilio Inc./SendGrid, Inc.](https://thirdpartyindex.com/vendors/sendgrid.md) | — | USA | 2026-09-22 | | [Zendesk, Inc.](https://thirdpartyindex.com/vendors/zendesk.md) | — | USA | 2026-09-22 | | [Zoom Video Communications, Inc.](https://thirdpartyindex.com/vendors/zoom.md) | — | USA | 2026-09-22 | Read from ([evidence](https://thirdpartyindex.com/evidence/2904)). CSV: https://thirdpartyindex.com/vendors/egnyte/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 2. All vendors that list one: https://thirdpartyindex.com/ai ### Its own affiliates (3) - Egnyte Limited (England, United Kingdom) - Egnyte Info India Private Limited (India) - Egnyte Poland sp z .o.o (Poland) ## Compliance As its trust center lists them. - FedRAMP Marketplace: Moderate ## Web Technologies Egnyte's homepage made 309 requests to 39 domains, and 25 services controlled by another company. Loaded on 2026-11-04 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 25 third parties by category: Advertising 8 (Google Cloud, Microsoft, The Trade Desk, Inc., X Corp., OpenAI, Reddit, Inc.; usually detected as Advertising: Xandr, Magnite, Inc.); Analytics 7 (Wingify, Factors.ai, ZoomInfo, Cloudflare, LinkedIn, Meta, G2.com); Marketing automation 2 (Adobe, Dreamdata); Live chat 1 (Qualified.com, Inc.); Cookie compliance 1 (TrustArc); Geolocation 1 (Kloudend, Inc.); Issue trackers 1 (usually detected as Issue trackers: Sentry); Miscellaneous 1 (reviewed: Yahoo); Search engines 1 (Zoovu (Germany) GmbH); Video players 1 (reviewed: Vimeo); Widgets 1 (Navattic). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (25) - Google Cloud: 45 requests to google.com, doubleclick.net, googletagmanager.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager (its subprocessor list names it too) - Qualified.com, Inc.: 28 requests to qualified.com; Qualified - Wingify: 13 requests to visualwebsiteoptimizer.com; VWO - Microsoft: 10 requests to clarity.ms, bing.com; Microsoft Advertising (its subprocessor list names it too) - Factors.ai: 8 requests to factors.ai; Factors.ai - The Trade Desk, Inc.: 8 requests to adsrvr.org; theTradeDesk - TrustArc: 8 requests to trustarc.com; TrustArc (its subprocessor list names it too) - X Corp.: 5 requests to t.co, twitter.com, ads-twitter.com; Twitter Ads - ZoomInfo: 5 requests to zoominfo.com, zi-scripts.com; Zoominfo - OpenAI: 4 requests to openai.com; ChatGPT Ads Measurement Pixel (its subprocessor list names it too) - Zoovu (Germany) GmbH: 4 requests to sitesearch360.com; Site Search 360 - Adobe: 3 requests to marketo.net, mktoresp.com; Marketo - Cloudflare: 3 requests to cloudflare.com, cloudflareinsights.com; Cloudflare Browser Insights, cdnjs - LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag - Meta: 3 requests to facebook.net, facebook.com; Facebook Pixel 2.9.435 - Reddit, Inc.: 3 requests to reddit.com, redditstatic.com; Reddit Ads - Yahoo: 3 requests to yimg.com, yahoo.com - Dreamdata: 2 requests to dreamdata.cloud; Dreamdata - G2.com: 2 requests to g2.com, g2crowd.com; G2 Track Your Prospects - Xandr: 2 requests to adnxs.com - Kloudend, Inc.: 1 request to ipapi.co; ipapi.co - Magnite, Inc.: 1 request to rubiconproject.com - Navattic: 1 request to navattic.com; Navattic - Sentry: 1 request to sentry.io - Vimeo: 1 request to vimeocdn.com ### First party (1) - Egnyte: 142 requests to egnyte.com; Acquia Cloud Platform, Amazon Web Services, Drupal 10, GSAP 3.12.5, Google Font API, HSTS, HTTP/3, LazySizes, Microsoft Clarity, Modernizr 3.11.7, Nginx, Open Graph, PHP, Priority Hints, Sentry, Vimeo, WOW, core-js 3.6.5, jQuery 3.7.1 12 tracked companies loaded by the homepage are not in Egnyte's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (6) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Arctic Wolf](https://thirdpartyindex.com/vendors/arctic-wolf.md): Corporate data repository; Secure File Transfer; Secure File Transfer - [BetterCloud](https://thirdpartyindex.com/vendors/bettercloud.md): File Sharing; \[Website\]( Secure File Sharing Tool. - [Clumio by Commvault](https://thirdpartyindex.com/vendors/clumio-by-commvault.md): Applicable for Threatwise only; Security and compliance tools for cloud content - [Commvault Systems](https://thirdpartyindex.com/vendors/commvault-systems.md): Applicable for Threatwise only; Security and compliance tools for cloud content - [Crownpeak](https://thirdpartyindex.com/vendors/crownpeak.md): Cloud File Server and Document management and collaboration. - [Engaging Networks](https://thirdpartyindex.com/vendors/engaging-networks.md): Cloud-based content and collaboration tools; Document management ## Service status Incidents it reported on its own status page. - Last 90 days: 4 reported incidents (2 major or critical, 2 minor, 0 with no impact stated) - Typical time to resolve: 56 min - Status page last read: 2026-11-12 - 2026-11-11: Intermittent issues in SFTP (US-East region) (minor) - 2026-10-07: Intermittent issues with Cloud Migration Manager (major) - 2026-10-06: Intermittent Sync issues (major) - 2026-09-03: Intermittent issues in Egnyte Secure & Govern (US region) (minor) - 2026-07-18: Intermittent issues in SFTP (European region) (major) - 2026-06-16: Intermittent issues in WebUI (US-East region) (major) - 2026-06-09: Login issues in US-West region (critical) - 2026-06-01: Issues in Egnyte Secure & Govern (EU and US regions) (critical) ## Incidents reported by Egnyte's subprocessors Incidents reported in the last 30 days on their own status pages by 7 vendors Egnyte lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Email Delivery Delays to Some Inbox Providers (minor) - 2026-11-12: [Gong](https://thirdpartyindex.com/vendors/gong#status), which Egnyte lists as a subprocessor, reported Microsoft Teams calls & outlook is currently affected by a service disruption at Microsoft (minor) - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Failures from Twilio to Claro Colombia (minor) - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Colombia to a Subset of Twilio Phone Numbers (minor) - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in France (minor) - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays from Twilio to Virgin Mobile Colombia (minor) - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telenor Pakistan (minor) - 2026-11-12: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Egnyte lists as a subprocessor, reported GPT-image-2.5 and 2.6 Sunburst & Flare High error rate (minor) - 2026-11-12: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Egnyte lists as a subprocessor, reported Service Degradation Affecting Outbound SMS Messages for a subset of users in the US region (minor) - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported MMS Delivery Failures from Twilio to GCI United States (minor) - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Failures from Twilio 10DLC to AT&T United States (minor) - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Sierra Leone (minor) - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Failures From Long Code Numbers to AT&T in the US (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Kazakhstan (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Egnyte lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in United States (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Egnyte lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Voice Call Failures in JP1 (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated) - 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Egnyte lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated) - 2026-11-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Issue resolved (minor) - 2026-11-10: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Egnyte lists as a subprocessor, reported Service Degradation Affecting Zoom Conference Room Connector Services Endpoints in the AMS region. (minor) - 2026-11-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor) - 2026-11-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Egnyte lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-10: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Egnyte lists as a subprocessor, reported Service Degradation Affecting a subset of users with ZVA and ZoomMate (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Egnyte lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Egnyte lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor) - 2026-11-09: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Egnyte lists as a subprocessor, reported Service Degradation Affecting Zoom Inbound SMS Service in the AU region (minor) - 2026-11-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Egnyte lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor) - 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Egnyte lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor) - 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor) - 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor) - 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor) - 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Egnyte lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Notification Logs Unavailable in Console (minor) - 2026-11-06: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Egnyte lists as a subprocessor, reported Service Degradation Affecting Zoom Mail, Calendar and Scheduler. (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor) - 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor) - 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor) - 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Egnyte lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Egnyte lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor) - 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Delayed Email Validation History (minor) - 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor) - 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor) - 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-03: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Egnyte lists as a subprocessor, reported Service Degradation Affecting Outbound MMS Services in the US region (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Media Streams Audio Delays (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Egnyte lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor) - 2026-11-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor) - 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Egnyte lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Egnyte lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor) - 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Egnyte lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor) - 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Egnyte lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Egnyte lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor) - 2026-10-28: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Egnyte lists as a subprocessor, reported Service Degradation Affecting the Evaluations Acknowledge Button in Zoom Quality Management in the US Region (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Twilio Console Errors (no impact stated) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Egnyte lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Egnyte lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Egnyte lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Egnyte lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Voice Call Failures From Twilio Phone Numbers to Germany (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Egnyte lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Egnyte lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor) - 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor) - 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor) - 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor) - 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Egnyte lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Egnyte lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Egnyte lists as a subprocessor, reported Elevated Blik errors (no impact stated) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Egnyte lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Egnyte lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major) - 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Egnyte lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Egnyte lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Egnyte lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [Gainsight Software](https://thirdpartyindex.com/vendors/gainsight-software#status), which Egnyte lists as a subprocessor, reported Industry-wide PHP and Node.js security update (no impact stated) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor) - 2026-10-23: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Egnyte lists as a subprocessor, reported Service Degradation Affecting Multiple Zoom Services (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor) - 2026-10-23: [Gainsight Software](https://thirdpartyindex.com/vendors/gainsight-software#status), which Egnyte lists as a subprocessor, reported Elevated SFDC errors for few customers (no impact stated) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Egnyte lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Egnyte lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Egnyte lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Egnyte lists as a subprocessor, reported Service Degradation Affecting Zoom Meetings Services in the US. (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Egnyte lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Egnyte lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported RCS Inbound Events Delayed (minor) - 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Egnyte lists as a subprocessor, reported Elevated errors affecting Connectors (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Egnyte lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Billing Delays (no impact stated) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Egnyte lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Egnyte lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Egnyte lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor) - 2026-10-21: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Egnyte lists as a subprocessor, reported Service Degradation Affecting Zoom Learning Webpage (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Egnyte lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Egnyte lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Egnyte lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Egnyte lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor) - 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Egnyte lists as a subprocessor, reported Service Degradation Affecting Meeting Summaries Via Email. (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor) - 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Egnyte lists as a subprocessor, reported Service Degradation Affecting Zoom Website in UK region (minor) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Egnyte lists as a subprocessor, reported File Download errors (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Egnyte lists as a subprocessor, reported Service Degradation Affecting ZP SMS Australia Mobile Numbers (no impact stated) - 2026-10-18: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor) - 2026-10-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor) - 2026-10-17: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Egnyte lists as a subprocessor, reported Service Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI Companion (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Egnyte lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Email suppression issues (no impact stated) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Egnyte lists as a subprocessor, reported Elevated declines on Visa (no impact stated) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Egnyte lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Egnyte lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Egnyte lists as a subprocessor, reported Service degradation affected Zoom AI Companion in US region (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Egnyte lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Egnyte lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Egnyte lists as a subprocessor, reported Service Degradation Affected Sandbox Creation in ZoomMate (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Egnyte lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Egnyte lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor) - 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Egnyte lists as a subprocessor, reported Service Degradation Affecting Zoom Clips (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/egnyte --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api