# embrace

embrace declares [1 subprocessor](https://thirdpartyindex.com/vendors/embrace#subprocessors) in [its subprocessor list](https://trust.embrace.io/subprocessors), which we last checked on 2026-10-29 ([evidence](https://thirdpartyindex.com/evidence/54478)). It is [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services). Our recent checks could not read the list; these entries are as of 2026-10-29.

embrace (embrace.io): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/embrace
- Documents last verified: 2026-11-11
- Transparency rating: 76/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 0/8 (some unreachable this week)
- Supply chain: relies on 1 tracked vendors directly, 5 within two hops, 20 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: embrace, Third Party Index, https://thirdpartyindex.com/vendors/embrace (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.embrace.io/ | 2026-11-11 | 2026-10-30 |
| Subprocessor list (currently unreachable) | https://trust.embrace.io/subprocessors | 2026-10-29 | 2026-10-06 |
| Data processing addendum | https://embrace.io/docs/dpa/ | 2026-11-11 | 2026-09-23 |
| Privacy policy | https://embrace.io/docs/privacy-policy/ | 2026-11-11 | 2026-09-23 |
| Terms | https://embrace.io/docs/terms-of-service/ | 2026-11-11 | 2026-09-23 |
| Status page | https://status.embrace.io/ | 2026-11-11 | 2026-11-04 |

## Subprocessors (1)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud provider | United States, European Union | 2026-10-10 |

Read from ([evidence](https://thirdpartyindex.com/evidence/54478)). CSV: https://thirdpartyindex.com/vendors/embrace/subprocessors.csv

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II ([evidence](https://thirdpartyindex.com/evidence/10634))
- Claimed: GDPR, CCPA/CPRA ([evidence](https://thirdpartyindex.com/evidence/10634))

## Web Technologies

embrace's homepage made 60 requests to 5 domains, and 2 services controlled by another company. Loaded on 2026-11-10 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

2 third parties by category: Advertising 1 (usually detected as Advertising: Google Cloud); Cookie compliance 1 (CookieYes). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (2)

- Google Cloud: 4 requests to gstatic.com, fonts.googleapis.com
- CookieYes: 2 requests to cdn-cookieyes.com, cookieyes.com; CookieYes

### First party (1)

- embrace: 54 requests to embrace.io; Amazon CloudFront, Amazon Web Services, Cloudflare, Google Font API, HTTP/3, Max Mega Menu, MySQL, Open Graph, PHP, PWA, Priority Hints, RSS, Unpkg, WP Rocket 3.24, WordPress, Yoast SEO 28.8, Yoast SEO Premium 20.9, jQuery 3.7.1, jsDelivr, wpBakery

2 tracked companies loaded by the homepage are not in embrace's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 5 reported incidents (2 major or critical, 1 minor, 2 with no impact stated)
- Typical time to resolve: 2 h 37 min
- Status page last read: 2026-11-12
- 2026-11-04: Span ingestion delay in the US (critical)
- 2026-11-03: Span ingestion delay in the US region (critical)
- 2026-10-28: Delay in queries in the US (no impact stated)
- 2026-09-28: Span ingestion delay in the EU region (minor)
- 2026-08-30: Timeouts accessing embrace.io marketing website (no impact stated)
- 2026-07-20: Delay in spans ingestion (minor)
- 2026-07-06: Some customers are experiencing timeouts while querying through the dashboard. (minor)
- 2026-06-12: Some customers are experiencing event ingest delays (no impact stated)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/embrace

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
