# Epicor Epicor declares [20 subprocessors](https://thirdpartyindex.com/vendors/epicor#subprocessors) in [its subprocessor list](https://www.epicor.com/en-us/company/compliance/sub-processors), which we last checked on 2026-11-12 ([evidence](https://thirdpartyindex.com/evidence/187942)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [OpenAI](https://thirdpartyindex.com/vendors/openai) and [Microsoft](https://thirdpartyindex.com/vendors/microsoft). No published changes since we first read it on 2026-10-31. Epicor (epicor.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/epicor - Documents last verified: 2026-11-12 - Transparency rating: 76/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 12 tracked vendors directly, 108 within two hops, 356 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three - Cite as: Epicor, Third Party Index, https://thirdpartyindex.com/vendors/epicor (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Subprocessor list | https://www.epicor.com/en-us/company/compliance/sub-processors | 2026-11-12 | 2026-10-31 | | Data processing addendum | https://www.epicor.com/en-us/company/legal/data-privacy-addenda | 2026-11-12 | 2026-10-31 | | Privacy policy | https://www.epicor.com/en-us/company/compliance/privacy/ | 2026-11-11 | 2026-10-29 | | Terms | https://www.epicor.com/en-us/company/compliance/terms/ | 2026-11-11 | 2026-10-29 | | Status page | https://status.epicor.com/ | 2026-11-11 | 2026-11-11 | ## Subprocessors (20) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | Agiloft Inc | Contract Management | USA | 2026-10-31 | | [Amazon Web Services Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud Hosting Services | USA | 2026-10-31 | | AnnounceKit | Communication Services | USA | 2026-10-31 | | BISCIT | Technical Support | Australia | 2026-10-31 | | Bluebridge | US Datacentre Hosting Facility | USA | 2026-10-31 | | [Cisco Systems](https://thirdpartyindex.com/vendors/cisco.md) | Global Network Provider | USA | 2026-10-31 | | Conversica | Communication Services | USA | 2026-10-31 | | [CyrusOne](https://thirdpartyindex.com/vendors/cyrusone.md) | US Datacentre Hosting Facility | USA | 2026-10-31 | | [DocuSign](https://thirdpartyindex.com/vendors/docusign.md) | E-signature Management | USA | 2026-10-31 | | Evoque | US Datacentre Hosting Facility | USA | 2026-10-31 | | GetPAID | Credit & Collections | Global | 2026-10-31 | | [HubSpot](https://thirdpartyindex.com/vendors/hubspot.md) | Marketing /Customer Support Management | USA | 2026-10-31 | | [Microsoft Corporation](https://thirdpartyindex.com/vendors/microsoft.md) | Cloud Hosting Services | Global | 2026-10-31 | | [OpenAI, L.L.C](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Natural Language processing, Speech Recognition, Generative AI | USA | 2026-10-31 | | [Oracle](https://thirdpartyindex.com/vendors/oracle.md) | Cloud Hosting Services | USA | 2026-10-31 | | [Salesforce Inc.](https://thirdpartyindex.com/vendors/salesforce.md) | Sales Administration | USA | 2026-10-31 | | [SAP](https://thirdpartyindex.com/vendors/sap.md) | Technical Support | Germany | 2026-10-31 | | [ServiceNow](https://thirdpartyindex.com/vendors/servicenow.md) | Technical Support / Customer Support | USA | 2026-10-31 | | [TruVoice](https://thirdpartyindex.com/vendors/corporate-visions.md) | Customer Experience Analytics | USA | 2026-10-31 | | West Wisconsin Telcom | Datacentre Hosting / VMs | USA | 2026-10-31 | Read from ([evidence](https://thirdpartyindex.com/evidence/187942)). CSV: https://thirdpartyindex.com/vendors/epicor/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai ## Web Technologies Epicor's homepage made 222 requests to 40 domains, 23 services controlled by another company, and 2 domains not identified. Loaded on 2026-10-30 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 23 third parties by category: Analytics 9 (Meta, LinkedIn, Optimizely, ZoomInfo, Hotjar, Quora, Siteimprove, Cloudflare, Contentsquare); Advertising 8 (Google Cloud, Microsoft, Xandr, Reddit, Inc., StackAdapt, Capterra Inc., DemandScience; usually detected as Advertising: The Trade Desk, Inc.); Live chat 2 (Qualified.com, Inc.; usually detected as Live chat: Salesforce); Marketing automation 1 (Propensity); Cookie compliance 1 (OneTrust); Accessibility 1 (reviewed: accessiBe); Issue trackers 1 (usually detected as Issue trackers: Sentry). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (23) - Google Cloud: 43 requests to google.com, doubleclick.net, googletagmanager.com, googlesyndication.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager - Qualified.com, Inc.: 36 requests to qualified.com; Qualified - Microsoft: 19 requests to bing.com, clarity.ms, azure.com; Azure Monitor, Microsoft Advertising (its subprocessor list names it too) - OneTrust: 12 requests to cookielaw.org, onetrust.com; OneTrust - Meta: 7 requests to facebook.net, facebook.com; Facebook Pixel 2.9.433 - Xandr: 6 requests to adnxs.com; AppNexus - LinkedIn: 5 requests to linkedin.com, licdn.com; Linkedin Insight Tag - Optimizely: 5 requests to idio.co, zaius.com, d1igp3oop3iho5.cloudfront.net; Optimizely Data Platform - Reddit, Inc.: 4 requests to reddit.com, redditstatic.com; Reddit Ads - StackAdapt: 4 requests to stackadapt.com; StackAdapt - Capterra Inc.: 3 requests to capterra.com; Capterra - ZoomInfo: 3 requests to zi-scripts.com, zoominfo.com; Zoominfo - Hotjar: 2 requests to hotjar.com; Hotjar - Propensity: 2 requests to propensity-abm.com, propensity.com; Propensity - Quora: 2 requests to quora.com; Quora Pixel - Siteimprove: 2 requests to siteimproveanalytics.com, siteimproveanalytics.io; Siteimprove - accessiBe: 2 requests to acsbapp.com - Cloudflare: 1 request to cloudflareinsights.com; Cloudflare Browser Insights - Contentsquare: 1 request to contentsquare.net; Contentsquare - DemandScience: 1 request to demandscience.com; DemandScience - Salesforce: 1 request to pardot.com (its subprocessor list names it too) - Sentry: 1 request to sentry.io - The Trade Desk, Inc.: 1 request to adsrvr.org ### Unknown (2) Domains not identified yet: pixeltracker.co, a01.azurefd.net ### First party (1) - Epicor: 54 requests to epicor.com; AccessiBe, Azure, Cloudflare, HTTP/3, Microsoft Application Insights, Microsoft Clarity, Open Graph, Salesforce Marketing Cloud Account Engagement, Sentry, Swiper, core-js 3.32.2 15 tracked companies loaded by the homepage are not in Epicor's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (0) No tracked vendor lists it. ## Incidents reported by Epicor's subprocessors Incidents reported in the last 30 days on their own status pages by 2 vendors Epicor lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Epicor lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Epicor lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-10: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Epicor lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Epicor lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Epicor lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Epicor lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Epicor lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Epicor lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Epicor lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Epicor lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Epicor lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-11-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Epicor lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Epicor lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Epicor lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Epicor lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Epicor lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Epicor lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Epicor lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Epicor lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Epicor lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Epicor lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Epicor lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Epicor lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Epicor lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Epicor lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Epicor lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Epicor lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Epicor lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Epicor lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Epicor lists as a subprocessor, reported File Download errors (minor) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Epicor lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Epicor lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Epicor lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Epicor lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Epicor lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/epicor --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api