# ESET

[1 tracked vendor](https://thirdpartyindex.com/vendors/eset#used-by), [TierPoint](https://thirdpartyindex.com/vendors/tierpoint), names ESET as a subprocessor. We have not found a subprocessor list published by ESET. We monitor 7 of its documents, which we last checked on 2026-11-11.

ESET (eset.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/eset
- Documents last verified: 2026-11-11
- Transparency rating: 50/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 1 tracked vendors rely on it directly, 3 within two hops, 9 within three
- Cite as: ESET, Third Party Index, https://thirdpartyindex.com/vendors/eset (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.eset.com/ | 2026-11-11 | 2026-11-11 |
| Data processing addendum | https://help.eset.com/home\_eset/en-US/annex2.html | 2026-11-11 | 2026-10-27 |
| Privacy policy | https://www.eset.com/us/policy-hub/privacy/ | 2026-11-11 | 2026-09-22 |
| Terms | https://help.eset.com/home\_eset/en-US/terms\_of\_use.html | 2026-11-11 | 2026-09-22 |
| Security page | https://legal.eset.com/security/?lang=en-US | 2026-11-11 | 2026-09-22 |
| security.txt | https://www.eset.com/.well-known/security.txt | 2026-11-11 | 2026-10-26 |
| Status page | https://status.eset.com/ | 2026-11-11 | 2026-11-11 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II, ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, ISO 9001, Cyber Essentials Plus, ENS (Spain) ([evidence](https://thirdpartyindex.com/evidence/4177))
- Claimed: GDPR, DORA ([evidence](https://thirdpartyindex.com/evidence/4177))

## Web Technologies

ESET's homepage made 256 requests to 38 domains, 22 services controlled by another company, and 2 domains not identified. Loaded on 2026-10-13 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

22 third parties by category: Advertising 8 (Google Cloud, Microsoft, MNTN, Inc., Capterra Inc., OpenAI, X Corp., Reddit, Inc., TechnologyAdvice, LLC); Analytics 6 (LinkedIn, Magellan AI, Meta, ZoomInfo, Hotjar; usually detected as Analytics: G2.com); Marketing automation 2 (Salesloft; usually detected as Marketing automation: Adobe); Live chat 1 (usually detected as Live chat: Salesforce); CDN 1 (jsDelivr); Cart abandonment 1 (OptiMonk); Editors 1 (Unbounce); Reviews 1 (Trustpilot); Unclassified 1 (Oracle). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (22)

- Google Cloud: 51 requests to google.com, doubleclick.net, googletagmanager.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager
- jsDelivr: 33 requests to jsdelivr.net; jsDelivr
- OptiMonk: 27 requests to optimonk.com; OptiMonk
- Microsoft: 16 requests to bing.com, clarity.ms; Microsoft Advertising
- Adobe: 5 requests to demdex.net, everesttech.net, omtrdc.net
- Salesforce: 5 requests to salesforce.com
- LinkedIn: 4 requests to licdn.com, linkedin.com; Linkedin Insight Tag
- MNTN, Inc.: 4 requests to mountain.com; Mountain
- Magellan AI: 4 requests to mgln.ai; Magellan AI
- Capterra Inc.: 3 requests to capterra.com; Capterra
- G2.com: 3 requests to g2.com
- Meta: 3 requests to facebook.net, facebook.com; Facebook Pixel 2.9.419
- OpenAI: 3 requests to openai.com; ChatGPT Ads Measurement Pixel
- Salesloft: 3 requests to salesloft.com; Salesloft
- X Corp.: 3 requests to ads-twitter.com, t.co, twitter.com; Twitter Ads
- ZoomInfo: 3 requests to zi-scripts.com, zoominfo.com; Zoominfo
- Hotjar: 2 requests to hotjar.com; Hotjar
- Oracle: 2 requests to eloqua.com, en25.com
- Reddit, Inc.: 2 requests to reddit.com, redditstatic.com; Reddit Ads
- TechnologyAdvice, LLC: 2 requests to technologyadvice.com; TechnologyAdvice
- Unbounce: 2 requests to ubembed.com; Unbounce
- Trustpilot: 1 request to trustpilot.com; Trustpilot

### Unknown (2)

Domains not identified yet: mczbf.com, xtlo.net

### First party (1)

- ESET: 72 requests to eset.com, esetstatic.com; Adobe Analytics, Adobe Audience Manager, Adobe Experience Platform Identity Service, Adobe Target 1.8.3, Eloqua, Envoy, Extole 6.0, HSTS, Lodash 3.10.1, Microsoft Clarity, Modernizr 3.3.1, Open Graph, PHP, PWA, Priority Hints, PubSubJS, Swiper, TYPO3 CMS, Vue.js, core-js 3.32.2, jQuery 1.11.3, Naive UI, TypeScript

14 tracked companies loaded by the homepage are not in ESET's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (1)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [TierPoint](https://thirdpartyindex.com/vendors/tierpoint.md): Products & Services

## Service status

Incidents it reported on its own status page.

- Last 90 days: 13 reported incidents (4 major or critical, 9 minor, 0 with no impact stated)
- Typical time to resolve: 2 days
- Status page last read: 2026-11-12
- Its status page says now: Partially Degraded Service (affected: ESET PROTECT: degraded performance)
- Under way: ESET Protect | Error Accessing EDR Rules and EDR exclusions (minor), since 2026-11-10 13:16 UTC
- Under way: Intermittent Microsoft Entra ID SSO Login Issues – ESET PROTECT (minor), since 2026-11-05 10:45 UTC
- 2026-11-10: ESET Protect | Error Accessing EDR Rules and EDR exclusions (minor)
- 2026-11-05: Intermittent Microsoft Entra ID SSO Login Issues – ESET PROTECT (minor)
- 2026-10-01: ESET PROTECT Hub outage (critical)
- 2026-09-29: Some users may experience degraded ESET PROTECT web console performance (minor)
- 2026-09-28: Issue with logging in to hybrid EBA/MSP account (minor)
- 2026-09-24: ESET PROTECT's Integration with Microsoft services is not possible. (minor)
- 2026-09-21: ESET PROTECT | Slowdown in log processing (minor)
- 2026-09-21: LiveGuard delayed sample processing (minor)

## Security contact

From its security.txt (https://www.eset.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/159057)):

- Contact: mailto:security@eset.com
- Disclosure policy: https://www.eset.com/int/security-vulnerability-reporting/
- Encryption key: https://www.eset.com/fileadmin/ESET/INT/Pages/Security_vulnerability/PGP_key_2020.txt
- Languages: en
- Valid until 2027-11-30

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api