# Exact

Exact (exact.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/exact
- Documents last verified: 2026-09-30
- Transparency rating: 32/100 (how much it publishes, not how secure it is)
- Cite as: Exact, Third Party Index, https://thirdpartyindex.com/vendors/exact (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://www.exact.com/trust | 2026-09-30 | 2026-09-30 |
| Privacy policy | https://www.exact.com/trust/privacy/privacy-statement | 2026-09-30 | 2026-09-30 |
| Terms | https://www.exact.com/terms-and-conditions | 2026-09-30 | 2026-09-30 |
| Security page | https://www.exact.com/trust/security | 2026-09-30 | 2026-09-30 |
| Status page | https://status.exact.com/ | 2026-09-30 | 2026-09-30 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Listed as a subprocessor by (1)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Lettermint](https://thirdpartyindex.com/vendors/lettermint.md): Accounting and administration; Cloud-based accounting and financial administration.

## Service status

Incidents it reported on its own status page.

- Last 7 days: 8 reported incidents (2 major or critical, 5 minor, 1 with no impact stated)
- Typical time to resolve: 2 h 23 min
- Under way: Exact Digipoort - Error message when trying to login to Digipoort or submit a VAT or ICP statement to Digipoort (NL) (no impact stated), since 2026-09-30 11:11 UTC
- 2026-09-30: Exact Digipoort - Error message when trying to login to Digipoort or submit a VAT or ICP statement to Digipoort (NL) (no impact stated)
- 2026-09-30: Exact Venice - Remote session interrupted (BE) (minor)
- 2026-09-30: Exact Proquro - Unable to login to Exact Proquro. (major)
- 2026-09-29: Exact Online Premium - Message 'Waiting' while performing various tasks (BE) (minor)
- 2026-09-28: Exact Multivers Online / Exact Boekhoud Gemak - Login issues Multivers Online and Exact Boekhoud Gemak (NL) (critical)
- 2026-09-25: Exact Online - ING PSD2 payment files are rejected (NL) (minor)
- 2026-09-24: All Products - Issues when creating or renewing bank link for Rabobank (NL) (minor)
- 2026-09-24: Exact Online - Projects incorrectly linked to bank transactions (NL/BE) (minor)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api