# Exalate Exalate declares [5 subprocessors](https://thirdpartyindex.com/vendors/exalate#subprocessors) in [its subprocessor list](https://trust.exalate.com/subprocessors), which we last checked on 2026-10-10 ([evidence](https://thirdpartyindex.com/evidence/76026)). They include [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud), [OpenAI](https://thirdpartyindex.com/vendors/openai) and [HubSpot](https://thirdpartyindex.com/vendors/hubspot). No published changes since we first read it on 2026-10-10. Exalate (exalate.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/exalate - Documents last verified: 2026-10-10 - Transparency rating: 66/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 0/6 (not found); security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 4 tracked vendors directly, 46 within two hops, 165 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three - Cite as: Exalate, Third Party Index, https://thirdpartyindex.com/vendors/exalate (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.exalate.com/ | 2026-10-10 | 2026-10-10 | | Subprocessor list | https://trust.exalate.com/subprocessors | 2026-10-10 | 2026-10-10 | | Status page | https://status.exalate.com/ | 2026-10-10 | 2026-10-10 | ## Subprocessors (5) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Datacenter United](https://thirdpartyindex.com/vendors/datacenter-united.md) | Antwerp-based datacenter that houses Servers used for Exalate.; Data Center Provider | Haïfastraat 6, 2030 Antwerp, Belgium | 2026-10-10 | | [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | Exalate uses Google's datacenter in Belgium, USA and Australia.; Web Analytics, Cloud Hosting | 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA | 2026-10-10 | | [Hubspot, Inc.](https://thirdpartyindex.com/vendors/hubspot.md) | CRM; Hubspot's datacenter in Germany is used. | 2 Canal Park, Cambridge, MA 02141 USA | 2026-10-10 | | [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Process integration scripts to identify and suggest improvements | 3180 18th Street, San Francisco, CA 94110 USA | 2026-10-10 | | rsync.net, Inc. | Storage of encrypted off-site backup; The data center used is Rsync.net’s Zurich data center in Switzerland and in Fremont, California. | 524 San Anselmo Ave. Suite 107, San Anselmo, CA 94960, USA | 2026-10-10 | Read from ([evidence](https://thirdpartyindex.com/evidence/76026)). CSV: https://thirdpartyindex.com/vendors/exalate/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai ## Compliance As its trust center lists them. - Audited: ISO/IEC 27001 ([evidence](https://thirdpartyindex.com/evidence/76024)) ## Subprocessor of (0) No tracked vendor lists it. ## Incidents reported by Exalate's subprocessors Incidents reported in the last 30 days on their own status pages by 2 vendors Exalate lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-10-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Workspace admins may be unable to manage plugins (major) - 2026-10-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Some ChatGPT content may be unavailable on Android (major) - 2026-10-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-08: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Exalate lists as a subprocessor, reported Marketing email statistics are delayed (no impact stated) - 2026-10-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Some APAC users are seeing errors in ChatGPT Work, conversations, and GPTs. (minor) - 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Elevated errors with GPT-5.6 Instant in FedRAMP workspaces (minor) - 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Degraded performance in Codex and Work mode: Dot turn failures, delayed responses, and reduced proactivity (minor) - 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Dot in Codex may fail to create new threads (minor) - 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Unable to create new ChatGPT Work threads in latest version of desktop app (major) - 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Workspace Agents Degraded and Responses Impacted (minor) - 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Computer Use Is Experiencing Issues (minor) - 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Errors processing large PDFs in the Responses API (minor) - 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Elevated error rates in ChatGPT Go conversations (minor) - 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Elevated errors affecting multiple products including ChatGPT (conversations), Image generations, Spaces and Pages, API rehydration, and Dots. (minor) - 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Elevated errors in API Platform login and administration APIs. (minor) - 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Elevated error rates in Codex Cloud (no impact stated) - 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Elevated errors in ChatGPT conversations (minor) - 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Admin Console Intermittently Inaccessible (no impact stated) - 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Issues saving and editing Pages (minor) - 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Elevated Work Mode errors (minor) - 2026-10-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Exalate lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated) - 2026-10-02: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Issues with data analysis and file creation in ChatGPT (minor) - 2026-10-01: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Issues with login, signup, and ads (major) - 2026-09-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Elevated latency for some API requests (minor) - 2026-09-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Elevated error rates for ChatGPT Pro and Plus users (minor) - 2026-09-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Elevated errors in ChatGPT Space Pages (minor) - 2026-09-29: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Elevated errors across ChatGPT, Codex, and the API including the Agents API (minor) - 2026-09-29: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Support available via email (no impact stated) - 2026-09-25: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Issues with Codex (critical) - 2026-09-24: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Elevated Error Rates on GPT-6 Astra Pro (no impact stated) - 2026-09-24: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Exalate lists as a subprocessor, reported The Salesforce integration is unavailable for some customers (no impact stated) - 2026-09-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Mobile users unable to see Work Mode and the Model Picker (minor) - 2026-09-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Exalate lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-09-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Elevated Error Rates for ChatGPT across Plus and Pro plans. (minor) - 2026-09-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Elevated Error Rates for ChatGPT Work, across Plus, Pro, Business, Enterprise and Education plans. (minor) - 2026-09-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Increased error rate for Plus and Pro users. (minor) - 2026-09-18: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported SSO sign-in and SCIM provisioning issues (no impact stated) - 2026-09-18: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Overbilling for OpenAI-hosted containers in the Agent API (no impact stated) - 2026-09-18: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Delayed support responses (no impact stated) - 2026-09-17: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported We are seeing elevated error rates across API models (minor) - 2026-09-17: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Elevated errors affecting ChatGPT Work mode (major) - 2026-09-16: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Elevated errors in ChatGPT Work (minor) - 2026-09-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Elevated errors with gpt-image-2.5-flare (major) - 2026-09-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Ads Manager login issues (minor) - 2026-09-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Elevated errors from GPT-5.6 and GPT-5.6 Instant on paid plans (minor) - 2026-09-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Degraded Performance affecting Agents API (no impact stated) - 2026-09-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Elevated errors affecting Work Mode in ChatGPT (minor) - 2026-09-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Elevated error rates for Codex and ChatGPT Work (no impact stated) - 2026-09-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Elevated errors for ChatGPT users in Europe (minor) - 2026-09-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported Codex GitHub Review and Pull Request Failures (minor) - 2026-09-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Exalate lists as a subprocessor, reported 1% of ChatGPT Work (mobile/web) turns are failing for existing threads (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/exalate --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api