# Experian Experian declares [113 subprocessors](https://thirdpartyindex.com/vendors/experian#subprocessors), plus 8 of its own affiliates, in [its subprocessor list](https://www.experian.co.uk/crain/data-sub-processors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/232295)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-11-07. [3 tracked vendors](https://thirdpartyindex.com/vendors/experian#used-by) name Experian as a subprocessor, including [Sardine](https://thirdpartyindex.com/vendors/sardine-ai), [Blackbaud](https://thirdpartyindex.com/vendors/blackbaud) and [Figure](https://thirdpartyindex.com/vendors/figure). Experian (experian.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/experian - Documents last verified: 2026-11-12 - Transparency rating: 59/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 45 tracked vendors directly, 243 within two hops, 611 within three; 3 tracked vendors rely on it directly, 5 within two hops, 12 within three - Cite as: Experian, Third Party Index, https://thirdpartyindex.com/vendors/experian (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Subprocessor list | https://www.experian.co.uk/crain/data-sub-processors | 2026-11-11 | 2026-11-07 | | Privacy policy | https://www.experian.com/privacy/us-consumer-data-privacy-policy | 2026-11-12 | 2026-11-07 | | Terms | https://www.experian.com/corporate/legalterms | 2026-11-12 | 2026-11-07 | ## Subprocessors (113) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | 3G Telecommunications | 3G Telecommunications provide phone verification services which are used to verify if a supplied number is contactable.; Sub-processor | Ireland; United Kingdom | 2026-11-07 | | Access Group | Provision of employment verification data.; Sub-contractor | United Kingdom | 2026-11-07 | | Access NI | Provision of Criminal Records Checks for Northern Ireland; Sub-processor | Ireland | 2026-11-07 | | Accredible | Accredible provides digital credential and certificate issuance services for users who complete eligible learning and professional development programmes through the KYC360 Academy.; Sub-processor | United Kingdom; United States | 2026-11-07 | | [ActiveCampaign](https://thirdpartyindex.com/vendors/activecampaign.md) | Provision of operational email functionality; Sub-processor | United States | 2026-11-07 | | Acturis | Acturis provide a platform for Insurance Providers who can use Experian's data to assess risk and calculate premiums at point of quote.; Sub-contractor; Sub-processor | United Kingdom | 2026-11-07 | | Adare | Adare are a printing and whitemail service provider.; Sub-processor | United Kingdom | 2026-11-07 | | [Alteryx](https://thirdpartyindex.com/vendors/alteryx.md) | Alteryx provide technology which is utilised within Experian software. Alteryx software is also distributed to clients with Experian data.; Sub-contractor | United States | 2026-11-07 | | [Amazon Web Services (AWS)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud hosting provider; Sub-Processor; Sub-contractor; Sub-processor | Germany; Ireland; United Kingdom; Germany; Ireland; United Kingdom; United Kingdom; United Kingdom; Ireland; Germany | 2026-11-07 | | Applied Systems | Applied Systems act as a distributer of iCache insurance data to end clients; Sub-processor | United Kingdom | 2026-11-07 | | [Atlassian](https://thirdpartyindex.com/vendors/atlassian.md) | Atlassian provide Jira and Confluence which are used for tracking work requests and tickets.; Sub-Processor; Sub-processor | United Kingdom; United States | 2026-11-07 | | Avco | Develop and/or host Experian products.; Sub-processor | United Kingdom | 2026-11-07 | | [BMC](https://thirdpartyindex.com/vendors/bmc-software.md) | Mainframe software and professional services / support.; Sub-contractor; Sub-processor | United Kingdom; United States | 2026-11-07 | | Bright Software | Provision of employment verification data.; Sub-contractor | United Kingdom | 2026-11-07 | | Cheshire Data Systems | CDL act as a distributer of iCache insurance data to end clients; Sub-processor | United Kingdom | 2026-11-07 | | CIFAS | Provision of data from CIFAS (UK's fraud prevention database).; Sub-contractor; Sub-processor | United Kingdom | 2026-11-07 | | [Citrix](https://thirdpartyindex.com/vendors/citrix.md) | Citrix DaaS (Desktops-as-a-Service) provides desktop virtualization allowing access to the Experian network and systems. Provision of maintenance and support for network devices.; Sub-contractor | India; United Kingdom; India; United Kingdom; India. United Kingdom | 2026-11-07 | | Cleverchain | Cleverchain provide international commercial AML due diligence reports, watchlist screening and additional data sets aligned to Financial Crime requirements.; Sub-processor | United Kingdom | 2026-11-07 | | Data Graphic | Provision of employment verification data.; Sub-contractor | United Kingdom | 2026-11-07 | | Disclosure and Barring Services | Provision of Basic Criminal Records Checks for the United Kingdom; Sub-processor | United Kingdom | 2026-11-07 | | Disclosure Scotland | Provision of Criminal Records Checks for Scotland.; Sub-processor | United Kingdom | 2026-11-07 | | [Docebo](https://thirdpartyindex.com/vendors/docebo.md) | Docebo host the learning management system (LMS) that services the KYC360 Academy.; Sub-processor | United Kingdom; Ireland; United States | 2026-11-07 | | [Docusign](https://thirdpartyindex.com/vendors/docusign.md) | Consent letters to act on consumer behalf.; Docusign provide an online tool which allows candidates to e-sign agreements / provide consent online for performance of background checks.; Optional service - to send letters to instruct lenders to close accounts; Sub-processor | France; Germany; Netherlands; United Kingdom; United Kingdom | 2026-11-07 | | DVLA | Sub-contractor; Sub-processor; Verification of validity of a candidate's license information and any endorsements (e.g. points, convictions, fines etc.) | United Kingdom | 2026-11-07 | | DWP | Sub-processor; The Department for Work and Pensions provide data relating to cost of treatments, hospital charges etc. in relation to insurance claims. | United Kingdom | 2026-11-07 | | Emailage | Emailage allows completion of a check of a user's email and IP address and returns a risk score associated with the provided information.; Sub-processor | Ireland | 2026-11-07 | | Engage Hub | Engage Hub provide the SMS services used within the Background Checking solution.; Sub-processor | United Kingdom | 2026-11-07 | | Equifax Canada | Equifax provide Canadian identity verification services.; Sub-processor | Canada | 2026-11-07 | | [Esendex](https://thirdpartyindex.com/vendors/esendex.md) | Esendex provide a product used to send authentication emails and SMS (i.e. One Time Password) which are required for multi-factor authentication.; Sub-processor | United Kingdom | 2026-11-07 | | [ESRI](https://thirdpartyindex.com/vendors/esri.md) | Provision of ArcGIS software for map visualisations; Sub-contractor | United Kingdom; United States | 2026-11-07 | | Fetch Analytics | Fetch are the hosting and engineering provider for the Experian Goad Portal.; Sub-contractor | United Kingdom | 2026-11-07 | | [Forgerock](https://thirdpartyindex.com/vendors/forgerock.md) | Sub-processor; Supplier of identity management services and authentication for web services. | United Kingdom | 2026-11-07 | | Fraud Finder | Document fraud detection platform; Sub-Processor | United Kingdom | 2026-11-07 | | Global Data Consortium (GDC) | International Identity Provider who validate an individual's identity against official sources such as government, telco and credit data. | Ireland; United Kingdom; United States | 2026-11-07 | | [Google](https://thirdpartyindex.com/vendors/google-cloud.md) | Cloud-based email, productivity and business collaboration tools; Sub-Processor | Ireland | 2026-11-07 | | Google Apigee | SaaS solution providing API authentication services hosted and supported by Google on AWS.; Sub-contractor; Sub-processor | Germany; Ireland; Germany; Ireland | 2026-11-07 | | [HCL Technologies](https://thirdpartyindex.com/vendors/hcl-america.md) | Back office support and customer service support via the candidate verifier portal and over the phone.; Data Capture Services for Business Information.; Sub-contractor; Sub-processor; Technical Service desks dealing with email queries from B2B client relationships;; Technical Service desks dealing with email queries from B2B client relationships; Data Capture Services for Business Information. | India | 2026-11-07 | | HEDD | Sub-processor; Verification of higher education qualifications in the UK. | United Kingdom | 2026-11-07 | | HERE | Provider of map and drive time information.; Sub-contractor; Sub-processor | Germany; Netherlands; United Kingdom | 2026-11-07 | | Hooyu | Provider of digital identity checks; Sub-processor | United Kingdom | 2026-11-07 | | [Hotjar](https://thirdpartyindex.com/vendors/hotjar.md) | Sub-Processor; Website analytics and behaviour tool providing heatmaps, session recordings and user feedback | Ireland | 2026-11-07 | | [Hubspot](https://thirdpartyindex.com/vendors/hubspot.md) | CRM platform used to manage customer records, sales pipeline and marketing communications; Customer relationship management (CRM) system provider including provision of client portal for logging support requests.; Sub-Processor; Sub-processor | Germany; United Kingdom; Jersey; United States; Virgin Islands; Germany | 2026-11-07 | | [IBM](https://thirdpartyindex.com/vendors/ibm.md) | Mainframe software and support services.; Sub-contractor; Sub-processor | — | 2026-11-07 | | [ID-Pal](https://thirdpartyindex.com/vendors/id-pal.md) | Provider of Electronic Identity and Verification (eID&V) services.; Sub-processor | United Kingdom; Ireland | 2026-11-07 | | ID Verse | Provision of document verification checks; Sub-processor | Australia; United Kingdom; United States; Australia; United Kingdom; United States | 2026-11-07 | | [InfoSum](https://thirdpartyindex.com/vendors/infosum.md) | Provision of cloud based infrastructure for the purposes of data matching and sharing between Experian Marketing Services and clients.; Sub-contractor | United Kingdom | 2026-11-07 | | Infynd | Infynd maintain and host the Business Prospect Profile platform and provision of a service desk for first line client support.; Sub-processor | India; United Kingdom | 2026-11-07 | | [Intercom](https://thirdpartyindex.com/vendors/intercom.md) | Customer messaging and support platform used for live chat, help desk communications and Konfir's help centre; Sub-Processor | United States | 2026-11-07 | | International Payments Identity (iPiD) | Sub-processor; iPiD provide a pre-transaction validation solution. | Belgium; Netherlands; United Kingdom | 2026-11-07 | | Iris | Provision of employment verification data.; Sub-contractor | United Kingdom | 2026-11-07 | | [Kaseya](https://thirdpartyindex.com/vendors/kaseya.md) | IT management software provider; supplies data backup and disaster recovery infrastructure; Sub-Processor | United Kingdom | 2026-11-07 | | [Kombo](https://thirdpartyindex.com/vendors/kombo-dev.md) | Kombo are an Application Tracking System (ATS) bridging partner who build and maintain APIs to facilitate integration into ATS's to provide connectivity to Experian's background checking services for clients.; Sub-processor | Netherlands | 2026-11-07 | | Konecta | Konecta provide contact centre services as part of Experian's data breach response products.; Sub-processor | United Kingdom | 2026-11-07 | | Konfir Verify | An Experian owned entity supporting the delivery of HMRC verification data; Sub-Processor | United Kingdom | 2026-11-07 | | KYC Global Technologies | Implementation and support services for KYC360 services.; Sub-Processor; Sub-processor | United Kingdom; Jersey | 2026-11-07 | | Land Registry | HM Land Registry provide data regarding ownership of land and property in England and Wales.; Sub-processor | United Kingdom | 2026-11-07 | | Lexis Nexis | Lexis Nexis act as a distributer of iCache insurance data to end clients; Provision of PEPs (Politically Exposed Persons) and Sanctions data for UK KYB checks.; Sub-processor | United Kingdom | 2026-11-07 | | [LiveRamp](https://thirdpartyindex.com/vendors/liveramp.md) | LiveRamp are an identity graph and customer data platform that allows synchronised targeting of audiences across multiple platforms, execution of advertising campaigns and measurement.; Sub-contractor; Sub-processor | Belgium; United Kingdom; United States | 2026-11-07 | | Local Data Company | Sub-contractor; The Local Data Company are a provider of surveyed retail data. | United Kingdom | 2026-11-07 | | [Loqate](https://thirdpartyindex.com/vendors/loqate.md) | Provides address lookup functionality; Sub-Processor | United Kingdom | 2026-11-07 | | Loyds Banking Group | Banking partner, safeguarding account provision and API payment services.; Sub-processor | United Kingdom | 2026-11-07 | | LSEG | Provisions of sanctions and media checks for employment screening; Sub-processor | United Kingdom | 2026-11-07 | | [Mailchimp](https://thirdpartyindex.com/vendors/mailchimp.md) | Mailchimp provide the Mandrill product which is an email API tool to send emails to clients and customers.; Sub-processor | United Kingdom; United States | 2026-11-07 | | [Mailgun](https://thirdpartyindex.com/vendors/mailgun.md) | Mailgun provide the Mailjet product which is used to send transactional emails to users (such as password reset emails and automated notifications); Sub-processor | France; United Kingdom | 2026-11-07 | | [Mastercard](https://thirdpartyindex.com/vendors/mastercard.md) | Provision of identity verification services through the Experian CrossCore platform.; Sub-processor | Germany; Singapore; United Kingdom; United States | 2026-11-07 | | [Meta](https://thirdpartyindex.com/vendors/meta.md) | Experian Marketing Services has a direct API integration to Meta which enables us to create campaign audiences on behalf of our clients, in the same way we do for traditional offline campaign audiences e.g. direct mail and make these audiences available in the Meta platform.; Sub-contractor; Sub-processor | United Kingdom | 2026-11-07 | | MHR International | Provision of employment verification data.; Sub-contractor | United Kingdom | 2026-11-07 | | [Microsoft Azure](https://thirdpartyindex.com/vendors/microsoft.md) | Cloud hosting provider; Cloud hosting provider.; Sub-Processor; Sub-contractor; Sub-processor | France; Germany; Ireland; United Kingdom; Germany; Ireland; United Kingdom; Ireland; Netherlands; Sweden; United States; United Kingdom; United Kingdom; United States | 2026-11-07 | | Mitek | Provision of document verification checks; Sub-contractor; Sub-processor | Spain; United Kingdom; United States | 2026-11-07 | | [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel.md) | Product analytics platform used to track and analyse user behaviour/usage patterns; Sub-Processor | United Kingdom | 2026-11-07 | | Namos | Namos are a software integrator who provide a connector to allow access to payroll data via Oracle for Experian's Work Report product.; Sub-contractor | United Kingdom | 2026-11-07 | | New Orbit | Hosting provider for the Vehicle Mileage Check product; Sub-processor | United Kingdom | 2026-11-07 | | [Okta](https://thirdpartyindex.com/vendors/okta.md) | Sub-contractor; Sub-processor; Supplier of identity management services and authentication for web services. | Germany; Ireland; Germany; Ireland | 2026-11-07 | | Onfido | Document and identity verification services.; Sub-contractor | France; Portugal; United Kingdom | 2026-11-07 | | Onigroup | Onigroup is used for the provision of the Google Maps API service as part of the Automated Portfolio Management (APM) product.; Sub-processor | Australia; United Kingdom | 2026-11-07 | | Open GI | Open GI act as a distributer of iCache insurance data to end clients; Sub-contractor; Sub-processor | United Kingdom | 2026-11-07 | | [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | AI/large language model provider used to support analysis and matching of Employer Names; Sub-Processor | United States | 2026-11-07 | | Owens Online | Provision of international background checks; Sub-processor | United States | 2026-11-07 | | PayPoint | Paypoint provide a confirmation of payee service which acts as a name checking service to check account holder details.; Sub-processor | United Kingdom | 2026-11-07 | | Percayso | Percayso act as a distributer of iCache insurance data to end clients; Sub-processor | United Kingdom | 2026-11-07 | | [Prove](https://thirdpartyindex.com/vendors/prove.md) | Provision of mobile verification capabilities for identity authentication; Sub-processor | Ireland; United Kingdom | 2026-11-07 | | Qualification Check | Sub-processor; Verification of university degrees outside of the UK | United Kingdom | 2026-11-07 | | Quality Trade | Provision of business information to verify supplier certifications.; Sub-contractor | Australia; Germany | 2026-11-07 | | Refinitiv | Provision of sanctions, watchlist and PEPs data.; Sub-processor | United Kingdom | 2026-11-07 | | [Resistant.AI](https://thirdpartyindex.com/vendors/resistant-ai.md) | Resistant AI provides transaction monitoring and machine learning capabilities to analyze financial data and documents, providing alerts for potential fraud, money laundering, and forgery.; Sub-processor | United Kingdom; Ireland; Germany | 2026-11-07 | | [Sage](https://thirdpartyindex.com/vendors/sage.md) | Provision of employment verification data.; Sub-contractor | United Kingdom | 2026-11-07 | | Salary Finance | Provision of employment verification data.; Sub-contractor | United Kingdom | 2026-11-07 | | [Salesforce (Tableau)](https://thirdpartyindex.com/vendors/salesforce.md) | Provision of Tableau software for building of reporting dashboards; Sub-contractor | United Kingdom | 2026-11-07 | | [Sardine](https://thirdpartyindex.com/vendors/sardine-ai.md) | Provision of behavioural biometric and device intelligence capabilities through the Experian CrossCore platform to assist with determining fraud risk.; Sub-processor | Germany; United States | 2026-11-07 | | Sayari Labs | Corporate data lookup for KYB checks.; Sub-processor | United Kingdom | 2026-11-07 | | Security Watchdog | Provision of Standard and Enhanced CRC for the UK.; Sub-contractor; Sub-processor | United Kingdom | 2026-11-07 | | [SendGrid](https://thirdpartyindex.com/vendors/sendgrid.md) | Sub-contractor; Transactional email services | United States; United Kingdom | 2026-11-07 | | Sikoia | Sikoia provide an AI powered platform which assists with digitally extracting payslip data to aid with validation of salary information for mortgage applications.; Sub-processor | United Kingdom | 2026-11-07 | | [Slack](https://thirdpartyindex.com/vendors/slack.md) | Sub-Processor; Team communication and messaging platform used for internal and customer support coordination | United Kingdom | 2026-11-07 | | [Snowflake](https://thirdpartyindex.com/vendors/snowflake.md) | Cloud based data storage and analysis platform.; Sub-contractor; Sub-processor | Ireland; United Kingdom; Ireland; United Kingdom | 2026-11-07 | | [Software AG](https://thirdpartyindex.com/vendors/software-ag.md) | Mainframe software and professional services / support.; Sub-processor | Germany; Norway; United Kingdom; United States | 2026-11-07 | | SP Index | Provision of media checks for employment screening; Sub-processor | United Kingdom | 2026-11-07 | | SSP | SSP act as a distributer of iCache insurance data to end clients; Sub-processor | United Kingdom | 2026-11-07 | | [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Stripe is used to handle payment card transactions for some Experian products.; Sub-processor | United Kingdom | 2026-11-07 | | Synectics Solutions | Provision of Disqualified Persons List (DPL) data from the Home Office via Synectics Solutions. Third party is only used when performing immigration checks, using the Immigration Status service when screening new current account applications.; Sub-processor | United Kingdom | 2026-11-07 | | T4 Communications | Sub-processor; T4 Communications host the Right To Work product. | United Kingdom | 2026-11-07 | | [Tata Consultancy Services](https://thirdpartyindex.com/vendors/tata-consultancy-services.md) | Operational support - IT infrastructure and software. Application development, testing & support.; Sub-contractor; Sub-processor | India; United Kingdom; India; United Kingdom | 2026-11-07 | | Truelayer | Provider of open banking information; Sub-Contractor | United Kingdom | 2026-11-07 | | [Twilio / Sendgrid](https://thirdpartyindex.com/vendors/sendgrid.md) | Email and text service provider; Sub-Processor | United States | 2026-11-07 | | [UST](https://thirdpartyindex.com/vendors/ust.md) | Application Development, Testing & Support; Sub-contractor; Sub-processor; UST are a software integrator who provide a connector to allow access to payroll data via SAP Workday for Experian's Work Report product. | India | 2026-11-07 | | UT Tax | A HMRC-recognised personal tax platform providing self-assessment/tax data used as a verification data source; Sub-Processor | United Kingdom | 2026-11-07 | | Vanilla Forums | Sub-contractor; Vanilla Forums provide a cloud-based community platform for Experian customers and partners to enable them to ask questions and share insights regarding Aperture Data Studio. | Canada | 2026-11-07 | | Verifile | Provision of international background checks; Sub-processor | United Kingdom | 2026-11-07 | | Verisk | Sub-processor; Verisk act as a distributer of iCache insurance data to end clients | Ireland; United Kingdom | 2026-11-07 | | Wagestream | Provision of employment verification data.; Sub-contractor | United Kingdom | 2026-11-07 | | [Webflow](https://thirdpartyindex.com/vendors/webflow.md) | Sub-Processor; Website building and hosting platform | United States | 2026-11-07 | | Zellis | Provision of employment verification data.; Sub-contractor | India; United Kingdom | 2026-11-07 | | [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md) | Customer Support ticketing system used to handle incoming emails, tickets raised via web widget, live chat and phone calls.; Sub-processor | Ireland | 2026-11-07 | Read from ([evidence](https://thirdpartyindex.com/evidence/232295)). CSV: https://thirdpartyindex.com/vendors/experian/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai ### Its own affiliates (8) - Experian Bulgaria (Bulgaria) - Experian Costa Rica (Costa Rica) - Experian India (India) - Experian Malaysia (Malaysia) - Experian Marketing Solutions (United States) - Experian Netherlands (Netherlands) - Experian North America (United States) - Experian United Kingdom (United Kingdom) ## Web Technologies Experian's homepage made 203 requests to 38 domains, 27 services controlled by another company, and 2 domains not identified. Loaded on 2026-11-08 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 27 third parties by category: Advertising 16 (The Trade Desk, Inc., Taboola, Pinterest, Reddit, Inc., StackAdapt, Pinterest, Snap Inc., Yobi Ventures, Inc.; reviewed: Samsung Ads, ArtsAI, FreeWheel; usually detected as Advertising: Snap, Amazon, Roku, Inc., Xandr, Magnite, Inc.); Analytics 4 (Google Cloud, TikTok, TikTok; reviewed: iSpot.tv, Inc.); Marketing automation 1 (usually detected as Marketing automation: Adobe); A/B Testing 1 (usually detected as A/B Testing: Eppo); Miscellaneous 1 (reviewed: Yahoo); Personalisation 1 (Rokt); RUM 1 (usually detected as RUM: Datadog); Reviews 1 (Trustpilot); Unclassified 1 (SMADEX, S.L.U.). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (27) - Google Cloud: 41 requests to google.com, doubleclick.net, googletagmanager.com, googleadservices.com; DoubleClick Floodlight, Google Ads Conversion Tracking, Google Analytics, Google Tag Manager (its subprocessor list names it too) - Adobe: 14 requests to everesttech.net, demdex.net - The Trade Desk, Inc.: 9 requests to adsrvr.org; theTradeDesk - Snap: 7 requests to snapchat.com - Taboola: 7 requests to taboola.com; Taboola - Trustpilot: 6 requests to trustpilot.com; Trustpilot - TikTok: 5 requests to tiktok.com; TikTok Pixel - Yahoo: 4 requests to yahoo.com, yimg.com - Amazon: 3 requests to amazon-adsystem.com - Pinterest: 3 requests to pinterest.com; Pinterest Ads - Reddit, Inc.: 3 requests to reddit.com, redditstatic.com; Reddit Ads - Rokt: 3 requests to rokt-api.com, rokt.com; Rokt - StackAdapt: 3 requests to stackadapt.com; StackAdapt - Pinterest: 2 requests to pinimg.com; Pinterest Ads - Roku, Inc.: 2 requests to w55c.net - Samsung Ads: 2 requests to adgrx.com - Snap Inc.: 2 requests to sc-static.net; Snap Pixel - Xandr: 2 requests to adnxs.com - Yobi Ventures, Inc.: 2 requests to yobi.ai; Yobi Pixel - ArtsAI: 1 request to arttrk.com - Datadog: 1 request to datadoghq.com - Eppo: 1 request to eppo.cloud - FreeWheel: 1 request to bidr.io - Magnite, Inc.: 1 request to rubiconproject.com - SMADEX, S.L.U.: 1 request to smadex.com - TikTok: 1 request to tiktokw.us; TikTok Pixel - iSpot.tv, Inc.: 1 request to ispot.tv ### Affiliates (1) - Tapad, Inc.: 3 requests to tapad.com ### Unknown (2) Domains not identified yet: allitrk.com, analytics-sm.com ### First party (1) - Experian: 70 requests to experian.com; Adobe Analytics, Adobe Audience Manager, Adobe Experience Platform Identity Service, Amazon CloudFront, Amazon Web Services, Bootstrap, Google Ads, HSTS, Imperva, Next.js 16.4.4, Open Graph, Pinterest Conversion Tag, Priority Hints, React, Webpack, mParticle 2.7 10 tracked companies loaded by the homepage are not in Experian's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (3) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Blackbaud](https://thirdpartyindex.com/vendors/blackbaud.md) - [Figure](https://thirdpartyindex.com/vendors/figure.md) - [Sardine](https://thirdpartyindex.com/vendors/sardine-ai.md): Data storage and processing ## Incidents reported by Experian's subprocessors Incidents reported in the last 30 days on their own status pages by 15 vendors Experian lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-12: [LiveRamp](https://thirdpartyindex.com/vendors/liveramp#status), which Experian lists as a subprocessor, reported New Incident for Analytics Environment (EU) - Reporting (EU) via Grafana (major) - 2026-11-12: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Experian lists as a subprocessor, reported INC20000347 (minor) - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported MMS Delivery Failures from Twilio to GCI United States (minor) - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Failures from Twilio Long Codes to AT&T United States (minor) - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Sierra Leone (minor) - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Failures From Long Code Numbers to AT&T in the US (minor) - 2026-11-11: [Kaseya](https://thirdpartyindex.com/vendors/kaseya#status), which Experian lists as a subprocessor, reported ConnectBooster - Payment Failures due to Surcharge Settings Between ConnectBooster and NMI (major) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Kazakhstan (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Experian lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Experian lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Voice Call Failures in JP1 (minor) - 2026-11-11: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Experian lists as a subprocessor, reported Sage 50 Cloud (US) - Partial Outage (major) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor) - 2026-11-11: [Kaseya](https://thirdpartyindex.com/vendors/kaseya#status), which Experian lists as a subprocessor, reported DRMM - Syrah - Integration - ITGlue - 401 errors in Web Remote (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated) - 2026-11-10: [Sardine](https://thirdpartyindex.com/vendors/sardine-ai#status), which Experian lists as a subprocessor, reported High latency across multiple endpoints (major) - 2026-11-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Issue resolved (minor) - 2026-11-10: [Kombo](https://thirdpartyindex.com/vendors/kombo-dev#status), which Experian lists as a subprocessor, reported Kombo Dashboard authentication issues in EU and US regions (minor) - 2026-11-10: [Kaseya](https://thirdpartyindex.com/vendors/kaseya#status), which Experian lists as a subprocessor, reported Google Brotli Vulnerability (CVE-2026-111497) (no impact stated) - 2026-11-10: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Experian lists as a subprocessor, reported Sage.com Websites - Degraded Performance (minor) - 2026-11-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor) - 2026-11-10: [Webflow](https://thirdpartyindex.com/vendors/webflow#status), which Experian lists as a subprocessor, reported Reports of form notification emails not being delivered to customers in the US (major) - 2026-11-10: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Experian lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-11-10: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Experian lists as a subprocessor, reported Sage Intacct - Partial Outage (minor) - 2026-11-10: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Experian lists as a subprocessor, reported Sage Business Cloud Accounting (UKI) - Operational (major) - 2026-11-10: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Experian lists as a subprocessor, reported Sage Connect - Partial Outage (minor) - 2026-11-10: [ActiveCampaign](https://thirdpartyindex.com/vendors/activecampaign#status), which Experian lists as a subprocessor, reported Some customers experiencing automations delays (no impact stated) - 2026-11-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Experian lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-10: [Kaseya](https://thirdpartyindex.com/vendors/kaseya#status), which Experian lists as a subprocessor, reported Datto Partner Portal - Login - Unable to proceed past the Account Selection Page (critical) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Experian lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [Kaseya](https://thirdpartyindex.com/vendors/kaseya#status), which Experian lists as a subprocessor, reported Autotask – Precautionary Suspension of N-able Integrations (no impact stated) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Experian lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor) - 2026-11-09: [Webflow](https://thirdpartyindex.com/vendors/webflow#status), which Experian lists as a subprocessor, reported \[RESOLVED\] Reports of issues deploying Cloud apps (major) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor) - 2026-11-09: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Experian lists as a subprocessor, reported Brightpearl - Partial Outage (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor) - 2026-11-09: [Webflow](https://thirdpartyindex.com/vendors/webflow#status), which Experian lists as a subprocessor, reported \[RESOLVED\] Reports of intermittent issues accessing some hosted sites (no impact stated) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor) - 2026-11-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Experian lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor) - 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor) - 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor) - 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor) - 2026-11-07: [Kaseya](https://thirdpartyindex.com/vendors/kaseya#status), which Experian lists as a subprocessor, reported \[Datto Partner Portal\] - Datto partner portal is not loading and gives a 504 Gateway Timeout error, and Recovery Launchpad is loading slowly (major) - 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor) - 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Experian lists as a subprocessor, reported INC20000337 (minor) - 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Experian lists as a subprocessor, reported INC20000336 (minor) - 2026-11-06: [Kaseya](https://thirdpartyindex.com/vendors/kaseya#status), which Experian lists as a subprocessor, reported Autotask - Multiple Zones - Integrations attempting to utilize the API are unable to connect to Autotask (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Experian lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor) - 2026-11-06: [Kaseya](https://thirdpartyindex.com/vendors/kaseya#status), which Experian lists as a subprocessor, reported Datto RMM - Version 15.2.0 (Pinotage, Syrah, Zinfandel, Concord) - Autotask Integration Device Sync Delays (major) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-06: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Experian lists as a subprocessor, reported Elevated errors and latencies in the European hosting region. (major) - 2026-11-06: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Experian lists as a subprocessor, reported Certificates Renewal Sage 50 / 200 / Payroll - Operational (no impact stated) - 2026-11-06: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Experian lists as a subprocessor, reported Sage Token Service - Degraded Performance (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Notification Logs Unavailable in Console (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor) - 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor) - 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-05: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Experian lists as a subprocessor, reported Sage 50 US/CA Authentication Issues - Operational (no impact stated) - 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor) - 2026-11-05: [LiveRamp](https://thirdpartyindex.com/vendors/liveramp#status), which Experian lists as a subprocessor, reported Incident Resolved for Public API - Distribution API via Grafana (major) - 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Experian lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-05: [Kaseya](https://thirdpartyindex.com/vendors/kaseya#status), which Experian lists as a subprocessor, reported Datto Endpoint Backup for PC - US Region Cloud Siris 279760 - Degraded Backup Functionality (minor) - 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor) - 2026-11-05: [ActiveCampaign](https://thirdpartyindex.com/vendors/activecampaign#status), which Experian lists as a subprocessor, reported Landing Pages for customers in EU experiencing outage. (major) - 2026-11-05: [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel#status), which Experian lists as a subprocessor, reported Duplicate charges on a subset of customer accounts (no impact stated) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Experian lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-04: [Kaseya](https://thirdpartyindex.com/vendors/kaseya#status), which Experian lists as a subprocessor, reported KaseyaAssist Service Disruption (no impact stated) - 2026-11-04: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Experian lists as a subprocessor, reported Brightpearl - Partial Outage (minor) - 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor) - 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Delayed Email Validation History (minor) - 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor) - 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor) - 2026-11-04: [Kaseya](https://thirdpartyindex.com/vendors/kaseya#status), which Experian lists as a subprocessor, reported BMS - US - Multiple Customers Experiencing Resource Unavailable / Record Not Found Errors Across Modules (major) - 2026-11-04: [Webflow](https://thirdpartyindex.com/vendors/webflow#status), which Experian lists as a subprocessor, reported \[RESOLVED\] Reports of issues accessing the Dashboard for some customers (critical) - 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-03: [Kaseya](https://thirdpartyindex.com/vendors/kaseya#status), which Experian lists as a subprocessor, reported Datto BCDR - UK Region - Offsite Synchronization Failures Affecting a Subset of Devices (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor) - 2026-11-03: [Kaseya](https://thirdpartyindex.com/vendors/kaseya#status), which Experian lists as a subprocessor, reported Datto SAAS Protection - aue1-bfyii-2510 - Backups are not running and SaaS Protection Console is not accessible to perform recovery related functions (major) - 2026-11-03: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Experian lists as a subprocessor, reported AutoEntry - Core (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Media Streams Audio Delays (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Experian lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated) - 2026-11-02: [Kaseya](https://thirdpartyindex.com/vendors/kaseya#status), which Experian lists as a subprocessor, reported BMS - Batch Generate Invoices fails due to an error (no impact stated) - 2026-11-02: [Kaseya](https://thirdpartyindex.com/vendors/kaseya#status), which Experian lists as a subprocessor, reported Autotask PSA - Multiple Zones - Outgoing Email Delays (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor) - 2026-11-02: [Kaseya](https://thirdpartyindex.com/vendors/kaseya#status), which Experian lists as a subprocessor, reported BMS - EMEA - Pages fail to load with Error - "Something went wrong! Please contact the system admin." (no impact stated) - 2026-11-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Experian lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor) - 2026-11-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor) - 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Experian lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated) - 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Experian lists as a subprocessor, reported INC20000321 (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Experian lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Experian lists as a subprocessor, reported Slow Fin Procedures (minor) - 2026-10-30: [LiveRamp](https://thirdpartyindex.com/vendors/liveramp#status), which Experian lists as a subprocessor, reported Incident Resolved for Cleanroom - Habu API via Grafana (major) - 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor) - 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Experian lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-30: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Experian lists as a subprocessor, reported Remote Data Access (RDA) NA - Degraded Performance (no impact stated) - 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor) - 2026-10-29: [Kaseya](https://thirdpartyindex.com/vendors/kaseya#status), which Experian lists as a subprocessor, reported Datto BCDR - UK Region - Offsite Synchronization Performance Degradation (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor) - 2026-10-29: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Experian lists as a subprocessor, reported Sage Expense Management - Partial Outage (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor) - 2026-10-29: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Experian lists as a subprocessor, reported Sage Intacct - Operational (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Experian lists as a subprocessor, reported INC20000319 (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor) - 2026-10-28: [Kaseya](https://thirdpartyindex.com/vendors/kaseya#status), which Experian lists as a subprocessor, reported Datto AV - Increase in PDF detection as PHISH/PDF (no impact stated) - 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Experian lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor) - 2026-10-28: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Experian lists as a subprocessor, reported Brightpearl - Partial Outage (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor) - 2026-10-28: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Experian lists as a subprocessor, reported Brightpearl - Operational (minor) - 2026-10-28: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Experian lists as a subprocessor, reported Ciel Données Mobiles for Sage 50 FR - Operational (minor) - 2026-10-28: [Mailgun](https://thirdpartyindex.com/vendors/mailgun#status), which Experian lists as a subprocessor, reported Route delays in EU Region (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Twilio Console Errors (no impact stated) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-27: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Experian lists as a subprocessor, reported Sage Intacct - Operational (minor) - 2026-10-27: [ActiveCampaign](https://thirdpartyindex.com/vendors/activecampaign#status), which Experian lists as a subprocessor, reported Delayed Processing for Imports, Exports, Bulk Actions, and Campaign sending. (minor) - 2026-10-27: [LiveRamp](https://thirdpartyindex.com/vendors/liveramp#status), which Experian lists as a subprocessor, reported Incident Resolved for Cleanroom - Habu API via Grafana (major) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-27: [LiveRamp](https://thirdpartyindex.com/vendors/liveramp#status), which Experian lists as a subprocessor, reported Incident Resolved for Cleanroom - Habu API via Grafana (major) - 2026-10-27: [LiveRamp](https://thirdpartyindex.com/vendors/liveramp#status), which Experian lists as a subprocessor, reported Incident Resolved for Cleanroom - Habu API via Grafana (major) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor) - 2026-10-27: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Experian lists as a subprocessor, reported Sage FRP 1000 (FR) - Partial Outage (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Experian lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Experian lists as a subprocessor, reported Sage 300 People Managed Services - Operational (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor) - 2026-10-27: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Experian lists as a subprocessor, reported Sage Intacct - Partial Outage (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Voice Call Failures From Twilio Phone Numbers to Germany (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Experian lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Experian lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-26: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Experian lists as a subprocessor, reported Sage Expense Management - Partial Outage (minor) - 2026-10-26: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Experian lists as a subprocessor, reported Sage Expense Management CapitalOne - Partial Outage (minor) - 2026-10-26: [Kaseya](https://thirdpartyindex.com/vendors/kaseya#status), which Experian lists as a subprocessor, reported Datto Endpoint Backup - Backups not running on some Endpoint Backup Servers (no impact stated) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor) - 2026-10-26: [Kaseya](https://thirdpartyindex.com/vendors/kaseya#status), which Experian lists as a subprocessor, reported Datto SaaS Protection - Service disruption for customers hosted on node 'aue1-bfyii-1533' (major) - 2026-10-26: [Kaseya](https://thirdpartyindex.com/vendors/kaseya#status), which Experian lists as a subprocessor, reported Datto SaaS Protection - Backup Performance Degradation For Customers Hosted On Pod 'aue2-saas-p2' (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor) - 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor) - 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor) - 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor) - 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor) - 2026-10-25: [LiveRamp](https://thirdpartyindex.com/vendors/liveramp#status), which Experian lists as a subprocessor, reported Incident Resolved for Analytics Environment (EU) - Reporting (EU) via Grafana (major) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-24: [Kaseya](https://thirdpartyindex.com/vendors/kaseya#status), which Experian lists as a subprocessor, reported Datto BCDR (Business Continuity and Disaster Recovery) - Node: use1-dtc-server-118 is inaccessible - Preventing access to Backups/ Screenshots/ Restores. (no impact stated) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Experian lists as a subprocessor, reported Elevated Blik errors (no impact stated) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Experian lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Experian lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor) - 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Experian lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor) - 2026-10-23: [Kaseya](https://thirdpartyindex.com/vendors/kaseya#status), which Experian lists as a subprocessor, reported Datto RMM v15.2.0 - Pinotage (EU1) - Device Filter Issue (critical) - 2026-10-23: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Experian lists as a subprocessor, reported Sage Business Cloud Accounting (UKI) - Partial Outage (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Experian lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Experian lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Experian lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Experian lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Experian lists as a subprocessor, reported Sage RTX (EU) - RTX (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor) - 2026-10-22: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Experian lists as a subprocessor, reported Sage Business Cloud Accounting (UKI) - Operational (minor) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Experian lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor) - 2026-10-22: [ActiveCampaign](https://thirdpartyindex.com/vendors/activecampaign#status), which Experian lists as a subprocessor, reported System outage - 10/22/2026 (critical) - 2026-10-22: [Kaseya](https://thirdpartyindex.com/vendors/kaseya#status), which Experian lists as a subprocessor, reported Datto SaaS Protection - Service disruption for customers hosted on node 'gbe2-bfyii-1555' (major) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported RCS Inbound Events Delayed (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Experian lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Experian lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Billing Delays (no impact stated) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Experian lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Kaseya](https://thirdpartyindex.com/vendors/kaseya#status), which Experian lists as a subprocessor, reported PHP vulnerabilities (CVE-2026-109618 and CVE-2026-109619): Kaseya status - Investigation and Remediation (no impact stated) - 2026-10-21: [Kaseya](https://thirdpartyindex.com/vendors/kaseya#status), which Experian lists as a subprocessor, reported RocketCyber - EU Region - Pages loading slow or not at all (minor) - 2026-10-21: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Experian lists as a subprocessor, reported Sage HCM (Criterion) - Operational (no impact stated) - 2026-10-21: [Kombo](https://thirdpartyindex.com/vendors/kombo-dev#status), which Experian lists as a subprocessor, reported Some integrations offline due to php2shell (major) - 2026-10-21: [LiveRamp](https://thirdpartyindex.com/vendors/liveramp#status), which Experian lists as a subprocessor, reported Intermittent issues impacting Connect UI (major) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Experian lists as a subprocessor, reported INC20000301 (critical) - 2026-10-21: [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel#status), which Experian lists as a subprocessor, reported Degraded Service for Requests to decide.mixpanel.com (no impact stated) - 2026-10-21: [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel#status), which Experian lists as a subprocessor, reported Degraded Service for Requests to decide.mixpanel.com (no impact stated) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Experian lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [LiveRamp](https://thirdpartyindex.com/vendors/liveramp#status), which Experian lists as a subprocessor, reported Intermittent issues impacting Connect UI (major) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Experian lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [LiveRamp](https://thirdpartyindex.com/vendors/liveramp#status), which Experian lists as a subprocessor, reported Intermittent issues impacting Connect UI (major) - 2026-10-21: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Experian lists as a subprocessor, reported Sage HCM (Criterion) - Operational (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Experian lists as a subprocessor, reported INC20000299 (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Experian lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor) - 2026-10-20: [ActiveCampaign](https://thirdpartyindex.com/vendors/activecampaign#status), which Experian lists as a subprocessor, reported Delayed processing for automations and messages (no impact stated) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor) - 2026-10-20: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Experian lists as a subprocessor, reported Generation Experts Connector Cloud (FR) - Operational (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Experian lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor) - 2026-10-20: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Experian lists as a subprocessor, reported Brightpearl - Operational (no impact stated) - 2026-10-20: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Experian lists as a subprocessor, reported Online Help Center (FR) - Operational (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Experian lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated) - 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Experian lists as a subprocessor, reported INC20000294 (critical) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-19: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Experian lists as a subprocessor, reported Sage Business Cloud Payroll South Africa - Partial Outage (no impact stated) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Experian lists as a subprocessor, reported File Download errors (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor) - 2026-10-19: [Kaseya](https://thirdpartyindex.com/vendors/kaseya#status), which Experian lists as a subprocessor, reported Datto Partner Portal - User Access - User Access Currently Unavailable Due to Login Issues (no impact stated) - 2026-10-19: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Experian lists as a subprocessor, reported Sage 200 Standard (UKI) - Operational (minor) - 2026-10-19: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Experian lists as a subprocessor, reported Brightpearl - Operational (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Experian lists as a subprocessor, reported INC20000290 (minor) - 2026-10-18: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-18: [Kombo](https://thirdpartyindex.com/vendors/kombo-dev#status), which Experian lists as a subprocessor, reported Bullhorn Integrations Temporarily Unavailable (major) - 2026-10-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor) - 2026-10-17: [LiveRamp](https://thirdpartyindex.com/vendors/liveramp#status), which Experian lists as a subprocessor, reported Intermittent issues impacting Connect UI (major) - 2026-10-17: [Kaseya](https://thirdpartyindex.com/vendors/kaseya#status), which Experian lists as a subprocessor, reported ConnectWise Cloud Backup Issue Investigation (no impact stated) - 2026-10-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor) - 2026-10-17: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Experian lists as a subprocessor, reported Sage Expense Management Mobile - Operational (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated) - 2026-10-16: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Experian lists as a subprocessor, reported Sage Expense Management - Partial Outage (minor) - 2026-10-16: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Experian lists as a subprocessor, reported Sage Intacct - Degraded Performance (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor) - 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Experian lists as a subprocessor, reported INC20000287 (critical) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Experian lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Email suppression issues (no impact stated) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Experian lists as a subprocessor, reported Elevated declines on Visa (no impact stated) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Experian lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-15: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Experian lists as a subprocessor, reported Brightpearl - Partial Outage (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor) - 2026-10-15: [Kaseya](https://thirdpartyindex.com/vendors/kaseya#status), which Experian lists as a subprocessor, reported Datto Saas Protection- Partners Unable to Access Clients Hosted on Node isw1-bfyii-1134 (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Experian lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-14: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Experian lists as a subprocessor, reported Customer contact details showing up as "Redacted" in the Intercom Inbox (minor) - 2026-10-14: [LiveRamp](https://thirdpartyindex.com/vendors/liveramp#status), which Experian lists as a subprocessor, reported Intermittent issues impacting Connect UI (major) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Experian lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Experian lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Experian lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor) - 2026-10-13: [LiveRamp](https://thirdpartyindex.com/vendors/liveramp#status), which Experian lists as a subprocessor, reported Incident Resolved for Connect UI - Connect UI Website via Grafana (major) - 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor) - 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Experian lists as a subprocessor, reported INC20000277 (minor) - 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor) - 2026-10-13: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Experian lists as a subprocessor, reported Sage Intacct - Partial Outage (minor) - 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor) - 2026-10-13: [Sage](https://thirdpartyindex.com/vendors/sage#status), which Experian lists as a subprocessor, reported E-invoicing France - invoicing France (minor) - 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Experian lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor) - 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Experian lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/experian --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api