# Exterro Exterro declares [8 subprocessors](https://thirdpartyindex.com/vendors/exterro#subprocessors), plus 1 of its own affiliates, in [its subprocessor list](https://trustcenter.exterro.com/subprocessors), which we last checked on 2026-11-12 ([evidence](https://thirdpartyindex.com/evidence/189742)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Microsoft](https://thirdpartyindex.com/vendors/microsoft). The list last changed on 2026-10-31: 0 added, 0 removed, 1 changed. Exterro (exterro.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/exterro - Documents last verified: 2026-11-12 - Transparency rating: 67/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 8 tracked vendors directly, 93 within two hops, 364 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three - Cite as: Exterro, Third Party Index, https://thirdpartyindex.com/vendors/exterro (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trustcenter.exterro.com/ | 2026-11-12 | 2026-11-12 | | Subprocessor list | https://trustcenter.exterro.com/subprocessors | 2026-11-12 | 2026-10-31 | | Privacy policy | https://www.exterro.com/privacy-policy | 2026-11-12 | 2026-09-28 | | Terms | https://www.exterro.com/website-terms-of-use | 2026-11-12 | 2026-09-28 | ## Subprocessors (8) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) (AI model provider: Amazon Bedrock) | Data hosting and storage as selected by customers \| AI processing via AWS Bedrock for Exterro Assist & Armour; Public Cloud Infrastructure | US, EU, CA Regions | 2026-10-29 | | [Atlassian Cloud](https://thirdpartyindex.com/vendors/atlassian.md) | Collaboration; Customer Support and Engineering Management | United States | 2026-10-27 | | [Canny](https://thirdpartyindex.com/vendors/canny.md) | Customer product feedback; Product Feedback | United States | 2026-09-28 | | [Google, Inc](https://thirdpartyindex.com/vendors/google-cloud.md) | Data hosting and storage as selected by customers \| Exterro-managed AI infrastructure hosting for Exterro Assist; Google Cloud Platform (GCP) | United States, EU | 2026-09-28 | | [Microsoft Azure](https://thirdpartyindex.com/vendors/microsoft.md) | Data hosting and storage as selected by customers; Public Cloud Infrastructure | United States | 2026-09-28 | | [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | Account Management, Customer Relationship Management, and Customer Support Ticketing; Account Management, Customer Relationship Support, and Customer Support Ticketing | United States | 2026-09-28 | | [SendSafely Website](https://thirdpartyindex.com/vendors/sendsafely.md) | Secure File Transfer and Message Exchange; Secure File Transfer and Message Exchange for Customer Support and Professional Services | United States | 2026-09-28 | | [Snowflake](https://thirdpartyindex.com/vendors/snowflake.md) | Analytics and Legal Hold data archival for customers hosted with AWS US; Data Analytics | United States | 2026-09-28 | Read from ([evidence](https://thirdpartyindex.com/evidence/178162)). CSV: https://thirdpartyindex.com/vendors/exterro/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai ### Its own affiliates (1) - Exterro R&D India (India) ## Compliance As its trust center lists them. - Audited: SOC 2, ISO/IEC 27001, HITRUST CSF, FedRAMP, TISAX, Cyber Essentials ([evidence](https://thirdpartyindex.com/evidence/12240)) - FedRAMP Marketplace: Moderate · 2 agency authorizations · since Apr 20, 2021 ## Web Technologies Exterro's homepage made 128 requests to 20 domains, and 10 services controlled by another company. Loaded on 2026-11-10 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 10 third parties by category: Advertising 4 (Google Cloud, Microsoft, OpenAI; usually detected as Advertising: Xandr); Analytics 3 (LinkedIn, ZoomInfo, G2.com); Marketing automation 1 (6Sense Insights, Inc.); Cookie compliance 1 (Seers); JavaScript libraries 1 (Webflow). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (10) - Webflow: 72 requests to website-files.com, d3e54v103j8qbb.cloudfront.net; Webflow 1.6.0, jQuery 3.5.1 - 6Sense Insights, Inc.: 19 requests to 6sc.co, 6sense.com; 6sense - Google Cloud: 14 requests to google.com, doubleclick.net, googletagmanager.com, google-analytics.com, googlesyndication.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager (its subprocessor list names it too) - LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag - Microsoft: 3 requests to bing.com; Microsoft Advertising (its subprocessor list names it too) - OpenAI: 3 requests to openai.com; ChatGPT Ads Measurement Pixel - ZoomInfo: 3 requests to zi-scripts.com, zoominfo.com; Zoominfo - G2.com: 2 requests to g2.com, g2crowd.com; G2 Track Your Prospects - Seers: 2 requests to seersco.com; Seers - Xandr: 1 request to adnxs.com ### First party (1) - Exterro: 6 requests to exterro.com; Cloudflare, GSAP 3.15.0, HTTP/3, Open Graph, Webpack 6 tracked companies loaded by the homepage are not in Exterro's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (0) No tracked vendor lists it. ## Incidents reported by Exterro's subprocessors Incidents reported in the last 30 days on their own status pages by 1 vendor Exterro lists as a subprocessor. A subprocessor list names a company, not the service an incident touched. - 2026-11-12: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Exterro lists as a subprocessor, reported INC20000347 (minor) - 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Exterro lists as a subprocessor, reported INC20000337 (minor) - 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Exterro lists as a subprocessor, reported INC20000336 (minor) - 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Exterro lists as a subprocessor, reported INC20000321 (minor) - 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Exterro lists as a subprocessor, reported INC20000319 (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Exterro lists as a subprocessor, reported INC20000301 (critical) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Exterro lists as a subprocessor, reported INC20000299 (minor) - 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Exterro lists as a subprocessor, reported INC20000294 (critical) - 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Exterro lists as a subprocessor, reported INC20000290 (minor) - 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Exterro lists as a subprocessor, reported INC20000287 (critical) ## Recent changes Changes to its documents and subprocessor list since monitoring began. - 2026-10-31: Changed subprocessor: Exterro R&D India (purpose: Technical support, implementation and engineering → Exterro group entity based in India providing technical support, implementation, and engineering services., Technical support, implementa…) ([evidence](https://thirdpartyindex.com/evidence/189742)) - 2026-10-29: Changed subprocessor: Amazon Web Services (purpose: Data hosting and storage as selected by customers | AI processing via AWS Bedrock for Exterro Assist, Public Cloud Infrastructure → Data hosting and storage as selected by customers | AI pr…) ([evidence](https://thirdpartyindex.com/evidence/178162)) - 2026-10-29: Added subprocessor: Exterro R&D India ([evidence](https://thirdpartyindex.com/evidence/178162)) - 2026-10-28: Removed certification: SOC 2 Type II ([evidence](https://thirdpartyindex.com/evidence/170733)) Feed: https://thirdpartyindex.com/vendors/exterro/changes.atom The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/exterro --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api