# Factory

Factory declares [22 subprocessors](https://thirdpartyindex.com/vendors/factory#subprocessors) in [its subprocessor list](https://trust.factory.com/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/184724)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-10-13. [1 tracked vendor](https://thirdpartyindex.com/vendors/factory#used-by), [LINK Mobility Group ASA](https://thirdpartyindex.com/vendors/link-mobility-group-asa), names Factory as a subprocessor.

Factory (factory.ai): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/factory
- Documents last verified: 2026-11-11
- Transparency rating: 89/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 21 tracked vendors directly, 165 within two hops, 464 within three; 1 tracked vendors rely on it directly, 6 within two hops, 17 within three
- Cite as: Factory, Third Party Index, https://thirdpartyindex.com/vendors/factory (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.factory.ai/ | 2026-11-11 | 2026-11-10 |
| Subprocessor list | https://trust.factory.com/subprocessors | 2026-11-11 | 2026-10-30 |
| Data processing addendum | https://factory.com/data-processing-agreement | 2026-11-11 | 2026-11-03 |
| Privacy policy | https://factory.com/privacy-policy | 2026-11-11 | 2026-10-27 |
| Terms | https://factory.com/legal/terms-individual | 2026-11-11 | 2026-09-23 |
| Security page | https://factory.com/security | 2026-11-11 | 2026-10-30 |
| Status page | https://status.factory.ai/ | 2026-11-11 | 2026-11-11 |

## Subprocessors (22)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | AWS hosts our infrastructure. It provides us with a robust, scalable, and secure environment for our computing, storage, and database needs. AWS's global network of data centers allows us to deliver fast and reliable service to our customers. | US | 2026-10-30 |
| [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | Engineering; Processing AI requests | US | 2026-10-30 |
| [Axiom](https://thirdpartyindex.com/vendors/axiom.md) | Analytics and log analysis | US | 2026-10-30 |
| [Baseten](https://thirdpartyindex.com/vendors/baseten.md) (AI model provider: Baseten) | Engineering; Processing AI requests | US | 2026-10-30 |
| [E2B](https://thirdpartyindex.com/vendors/e2b.md) | Cloud provider; Providing cloud compute instances | US | 2026-10-30 |
| [Fireworks](https://thirdpartyindex.com/vendors/fireworks.md) (AI model provider: Fireworks) | Engineering; Processing AI requests | US | 2026-10-30 |
| [GitHub](https://thirdpartyindex.com/vendors/github.md) | GitHub is a critical subprocessor in our software development lifecycle. We use it as a repository for our codebase, and it also serves as a platform for continuous integration and continuous deployment (CI/CD), enabling us to maintain high standards of code quality and streamline our deployment process. | US | 2026-10-30 |
| [Google Cloud Platform](https://thirdpartyindex.com/vendors/google-cloud.md) | GCP is another subprocessor that we use for our infrastructure. It offers a suite of cloud computing services that run on the same infrastructure that Google uses internally for its end-user products. | US | 2026-10-30 |
| [Google Drive](https://thirdpartyindex.com/vendors/google-cloud.md) | Document management | US | 2026-10-30 |
| [Microsoft Azure](https://thirdpartyindex.com/vendors/microsoft.md) (AI model provider: Azure OpenAI) | Cloud provider; Factory leverages dedicated Azure OpenAI Service endpoints, ensuring enterprise-level security and compliance with Azure's data privacy standards. The dedicated hosting provides robust encryption and isolated data handling, along with our agreements with Azure offering safeguarding of intellectual property during interactions with Factory (in other words, your data and your IP is yours and will not be used to train our models or theirs - guaranteed). Additionally, our Azure infrastructure guarantees high availability and low-latency access to the language models we use, enabling our platform to perform efficiently and consistently at scale. | US | 2026-10-30 |
| [Mistral](https://thirdpartyindex.com/vendors/mistral.md) (AI model provider: Mistral) | Engineering; Processing AI requests | US | 2026-10-30 |
| [MongoDB](https://thirdpartyindex.com/vendors/mongodb.md) | Data storage and processing; Operational data storage | US | 2026-10-30 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Engineering; Processing AI requests | US | 2026-10-30 |
| [Orb](https://thirdpartyindex.com/vendors/orb.md) | Billing | US | 2026-10-30 |
| [Sentry](https://thirdpartyindex.com/vendors/sentry.md) | Analytics and log analysis | US | 2026-10-30 |
| [Slack](https://thirdpartyindex.com/vendors/slack.md) | Collaboration | US | 2026-10-30 |
| [Snowflake](https://thirdpartyindex.com/vendors/snowflake.md) | Engineering; Processing AI requests | US | 2026-10-30 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Billing | US | 2026-10-30 |
| [Together](https://thirdpartyindex.com/vendors/together-ai.md) (AI model provider: Together AI) | Engineering; Processing AI requests | US | 2026-10-30 |
| [Vercel](https://thirdpartyindex.com/vendors/vercel.md) | Engineering; Web application hosting | US | 2026-10-30 |
| [WorkOS](https://thirdpartyindex.com/vendors/workos.md) | User authentication | US | 2026-10-30 |
| [xAI](https://thirdpartyindex.com/vendors/spacexai.md) (AI model provider: xAI) | Engineering; Processing AI requests | US | 2026-10-30 |

Read from ([evidence](https://thirdpartyindex.com/evidence/184724)). CSV: https://thirdpartyindex.com/vendors/factory/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 8. All vendors that list one: https://thirdpartyindex.com/ai

## Compliance

As its trust center lists them.

- Audited: SOC 2, ISO/IEC 27001, ISO/IEC 42001 ([evidence](https://thirdpartyindex.com/evidence/88916))
- Claimed: SOC 2 Type II, SOC 2 Type I, CCPA/CPRA ([evidence](https://thirdpartyindex.com/evidence/88916))

## Web Technologies

Factory's homepage made 83 requests to 7 domains, and 3 services controlled by another company. Loaded on 2026-11-10 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

3 third parties by category: Advertising 1 (X Corp.); Analytics 1 (Clay); Geolocation 1 (Kloudend, Inc.). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (3)

- Clay: 4 requests to claydar.com; Clay Web Intent
- X Corp.: 3 requests to ads-twitter.com, t.co, twitter.com; Twitter Ads
- Kloudend, Inc.: 2 requests to ipapi.co; ipapi.co

### First party (1)

- Factory: 74 requests to factory.com, factory.ai; GSAP, HSTS, Next.js 15.5.29, Next.js App Router, Open Graph, Priority Hints, Radix UI, React, Vercel, Webpack

1 tracked company loaded by the homepage is not in Factory's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (1)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [LINK Mobility Group ASA](https://thirdpartyindex.com/vendors/link-mobility-group-asa.md)

## Service status

Incidents it reported on its own status page.

- Last 90 days: 3 reported incidents (3 major or critical, 0 minor, 0 with no impact stated)
- Typical time to resolve: 13 min
- Status page last read: 2026-11-12
- 2026-09-18: Service Disruption: User Authentication (critical)
- 2026-08-25: GLM 5.2 unavailable in our EU deployment (major)
- 2026-08-19: DeepSeek V4 Flash Degraded (major)
- 2026-08-11: Degraded Minimax M3 availability (minor)
- 2026-08-07: OpenAI Models Returning 431 Errors (minor)
- 2026-08-01: Missions API entitlement mismatch (minor)
- 2026-07-24: Login for Windows Users (minor)
- 2026-07-23: Subscription Lifecycle Actions Down (major)

## Incidents reported by Factory's subprocessors

Incidents reported in the last 30 days on their own status pages by 14 vendors Factory lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Factory lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical)
- 2026-11-11: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Kimi K3.1 Pro (minor)
- 2026-11-11: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Factory lists as a subprocessor, reported Impact across multiple GitHub products including Actions, Pages, and Copilot products. (critical)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Factory lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor)
- 2026-11-11: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Factory lists as a subprocessor, reported Incident with Webhooks (minor)
- 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Factory lists as a subprocessor, reported US issues feed throwing intermittent errors (minor)
- 2026-11-11: [Baseten](https://thirdpartyindex.com/vendors/baseten#status), which Factory lists as a subprocessor, reported Model APIs are down for all models (critical)
- 2026-11-11: [E2B](https://thirdpartyindex.com/vendors/e2b#status), which Factory lists as a subprocessor, reported Template builds failing on Ubuntu package installs (minor)
- 2026-11-11: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Factory lists as a subprocessor, reported Account emails not being delivered (major)
- 2026-11-11: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for DeepSeek V4.1 Flash 1017 (minor)
- 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Factory lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated)
- 2026-11-10: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Factory lists as a subprocessor, reported EU region replay ingestion latency (minor)
- 2026-11-10: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Factory lists as a subprocessor, reported Elevated Sandbox and Blob request latency and errors (minor)
- 2026-11-10: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Factory lists as a subprocessor, reported Incident with Git Operations and Pull Requests (critical)
- 2026-11-10: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-11-10: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor)
- 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Factory lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated)
- 2026-11-09: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Factory lists as a subprocessor, reported Degraded availability for GPT-5.3 Codex and GPT-5.6 models in Copilot (major)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Factory lists as a subprocessor, reported Elevated Errors On API (minor)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Factory lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor)
- 2026-11-09: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Factory lists as a subprocessor, reported Incident with Actions and Checks API (critical)
- 2026-11-09: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Factory lists as a subprocessor, reported Incident with Webhooks and Actions (major)
- 2026-11-09: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Factory lists as a subprocessor, reported Increased timeouts due to surge in anonymous users (minor)
- 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Factory lists as a subprocessor, reported Elevated errors with image generation (minor)
- 2026-11-08: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Factory lists as a subprocessor, reported Increase in timeouts for some unauthenticated users (minor)
- 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Factory lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor)
- 2026-11-08: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-11-07: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which Factory lists as a subprocessor, reported Intermittent 503 errors in certain regions (minor)
- 2026-11-07: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor)
- 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Factory lists as a subprocessor, reported INC20000337 (minor)
- 2026-11-07: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor)
- 2026-11-07: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash US (minor)
- 2026-11-07: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-11-07: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Factory lists as a subprocessor, reported INC20000336 (minor)
- 2026-11-06: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Factory lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated)
- 2026-11-06: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor)
- 2026-11-05: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Factory lists as a subprocessor, reported Degraded performance for multiple GitHub services (minor)
- 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor)
- 2026-11-05: [Baseten](https://thirdpartyindex.com/vendors/baseten#status), which Factory lists as a subprocessor, reported Elevated errors for Kimi-K3 on Model APIs. \*\*Dedicated Inference is not affected\*\* (minor)
- 2026-11-05: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Factory lists as a subprocessor, reported Build delays and degraded Vercel Dashboard performance (minor)
- 2026-11-05: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Factory lists as a subprocessor, reported Incident with Actions (minor)
- 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Factory lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor)
- 2026-11-05: [E2B](https://thirdpartyindex.com/vendors/e2b#status), which Factory lists as a subprocessor, reported Elevated 503 errors in EU-West-1 (minor)
- 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor)
- 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor)
- 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for MiniMax M3.1 Flash (minor)
- 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash US (minor)
- 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor)
- 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor)
- 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Factory lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor)
- 2026-11-04: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor)
- 2026-11-04: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Factory lists as a subprocessor, reported Incident with Actions (major)
- 2026-11-04: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Factory lists as a subprocessor, reported Ingestion delays across all data (minor)
- 2026-11-04: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Factory lists as a subprocessor, reported Incident with Actions and Pages (major)
- 2026-11-04: [Axiom](https://thirdpartyindex.com/vendors/axiom#status), which Factory lists as a subprocessor, reported Login issues (major)
- 2026-11-04: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Factory lists as a subprocessor, reported Incident with Pull Requests, Git Operations and Issues (major)
- 2026-11-04: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Factory lists as a subprocessor, reported Increased task-related errors for Copilot Mission Control (minor)
- 2026-11-04: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor)
- 2026-11-03: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Factory lists as a subprocessor, reported Incident with Git Operations (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor)
- 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Factory lists as a subprocessor, reported Delays in spans and transactions processing (major)
- 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Factory lists as a subprocessor, reported Sentry.io dashboard and API is down (critical)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor)
- 2026-11-03: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Factory lists as a subprocessor, reported Incident with API, Git, and Copilot requests (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Factory lists as a subprocessor, reported File upload errors in ChatGPT (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor)
- 2026-11-02: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Factory lists as a subprocessor, reported Elevated errors on GPT-5.4 Nano (minor)
- 2026-11-02: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Factory lists as a subprocessor, reported Sentry dashboard is down (critical)
- 2026-11-02: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Factory lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated)
- 2026-10-31: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor)
- 2026-10-31: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-30: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Factory lists as a subprocessor, reported Incident with Dependabot (minor)
- 2026-10-30: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service degradation (no impact stated)
- 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Factory lists as a subprocessor, reported INC20000321 (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Factory lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor)
- 2026-10-30: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-10-30: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Factory lists as a subprocessor, reported Incident with Actions, Pages, and Webhooks (major)
- 2026-10-30: [Axiom](https://thirdpartyindex.com/vendors/axiom#status), which Factory lists as a subprocessor, reported Metrics Ingest on US-east-1 (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Factory lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor)
- 2026-10-30: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Factory lists as a subprocessor, reported Disruption with GitHub services (critical)
- 2026-10-30: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-10-29: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which Factory lists as a subprocessor, reported SSO Profile API Timeouts (major)
- 2026-10-29: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Factory lists as a subprocessor, reported Disruption with Copilot Cloud services (minor)
- 2026-10-29: [E2B](https://thirdpartyindex.com/vendors/e2b#status), which Factory lists as a subprocessor, reported Intermittent template build errors on US-West-1 (minor)
- 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Factory lists as a subprocessor, reported INC20000319 (minor)
- 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Factory lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor)
- 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Factory lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor)
- 2026-10-28: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-10-28: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Factory lists as a subprocessor, reported Disruption with some Copilot services (critical)
- 2026-10-28: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-10-28: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for MiniMax M3.1 Flash (minor)
- 2026-10-28: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for MiniMax M3.1 Flash (minor)
- 2026-10-28: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for MiniMax M3.1 Flash (minor)
- 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Factory lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor)
- 2026-10-27: [Axiom](https://thirdpartyindex.com/vendors/axiom#status), which Factory lists as a subprocessor, reported Elevated errors from queries (major)
- 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Factory lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Factory lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor)
- 2026-10-27: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-10-27: [E2B](https://thirdpartyindex.com/vendors/e2b#status), which Factory lists as a subprocessor, reported Degraded performance for sandbox operations on US-West-1 (minor)
- 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Factory lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Factory lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated)
- 2026-10-27: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Factory lists as a subprocessor, reported Elevated 404s for GitHub App s2s tokens in git/API (no impact stated)
- 2026-10-27: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for MiniMax M3.1 Flash (minor)
- 2026-10-26: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Factory lists as a subprocessor, reported Incident with Actions, Issues, API Requests and Pull Requests (minor)
- 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Factory lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor)
- 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-26: [Orb](https://thirdpartyindex.com/vendors/orb#status), which Factory lists as a subprocessor, reported Elevated Analytics API Timeouts (no impact stated)
- 2026-10-25: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-10-25: [Axiom](https://thirdpartyindex.com/vendors/axiom#status), which Factory lists as a subprocessor, reported Queries on Metrics Datasets Suffer from Elevated Error Rates (minor)
- 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Factory lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major)
- 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Factory lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major)
- 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Factory lists as a subprocessor, reported Elevated Blik errors (no impact stated)
- 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Factory lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major)
- 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Factory lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major)
- 2026-10-23: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Factory lists as a subprocessor, reported Grok 4.6 and Grok 4.7 Service Issues (minor)
- 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Factory lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Factory lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Factory lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated)
- 2026-10-23: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Factory lists as a subprocessor, reported Delays in Logs and Observability data (minor)
- 2026-10-23: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which Factory lists as a subprocessor, reported Elevated errors across SSO and AuthKit (major)
- 2026-10-23: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Factory lists as a subprocessor, reported Disruption with Dependabot Alerts (minor)
- 2026-10-23: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-10-23: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Factory lists as a subprocessor, reported Delayed Actions status check results (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Factory lists as a subprocessor, reported Delays in customer support responses (no impact stated)
- 2026-10-23: [Baseten](https://thirdpartyindex.com/vendors/baseten#status), which Factory lists as a subprocessor, reported Elevated errors for US-only GLM 5.3 Flash on Model APIs (minor)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Factory lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for DeepSeek V4.1 Flash 1017 (minor)
- 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for DeepSeek V4.1 Flash 1017 (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Factory lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Factory lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor)
- 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for DeepSeek V4.1 Flash 1017 (minor)
- 2026-10-22: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Factory lists as a subprocessor, reported Project updates delayed (minor)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Factory lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Factory lists as a subprocessor, reported Incident with Actions (minor)
- 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Factory lists as a subprocessor, reported Elevated errors affecting Connectors (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Factory lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor)
- 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor)
- 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor)
- 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Factory lists as a subprocessor, reported Authentication errors for some users (major)
- 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Factory lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor)
- 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Factory lists as a subprocessor, reported INC20000301 (critical)
- 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Factory lists as a subprocessor, reported Increased latency processing integration webhooks (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Factory lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor)
- 2026-10-21: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Factory lists as a subprocessor, reported Delays for Pull Requests and Webhook deliveries (critical)
- 2026-10-21: [E2B](https://thirdpartyindex.com/vendors/e2b#status), which Factory lists as a subprocessor, reported Template builds failing (critical)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Factory lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor)
- 2026-10-21: [Axiom](https://thirdpartyindex.com/vendors/axiom#status), which Factory lists as a subprocessor, reported Elevated query error rates (minor)
- 2026-10-21: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for DeepSeek V4.1 Flash 1017 (minor)
- 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Factory lists as a subprocessor, reported Sentry.io not loading in US region (critical)
- 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Factory lists as a subprocessor, reported INC20000299 (minor)
- 2026-10-21: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Factory lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor)
- 2026-10-21: [Baseten](https://thirdpartyindex.com/vendors/baseten#status), which Factory lists as a subprocessor, reported Elevated errors on DeepSeek V4 Flash on Model APIs (minor)
- 2026-10-21: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-10-21: [Baseten](https://thirdpartyindex.com/vendors/baseten#status), which Factory lists as a subprocessor, reported Elevated errors for image requests on multiple Model APIs (minor)
- 2026-10-20: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-10-20: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor)
- 2026-10-20: [Baseten](https://thirdpartyindex.com/vendors/baseten#status), which Factory lists as a subprocessor, reported DeepSeek V4.1 Flash Fast Outage on Model APIs (major)
- 2026-10-20: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Factory lists as a subprocessor, reported Sentry.io not loading (major)
- 2026-10-20: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Factory lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated)
- 2026-10-20: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which Factory lists as a subprocessor, reported GCP Availability Zone europe-west2-b connectivity issues (minor)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Factory lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated)
- 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Factory lists as a subprocessor, reported INC20000294 (critical)
- 2026-10-20: [Baseten](https://thirdpartyindex.com/vendors/baseten#status), which Factory lists as a subprocessor, reported Elevated errors on Model APIs (minor)
- 2026-10-20: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Elevated latency on some serverless models (no impact stated)
- 2026-10-19: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-10-19: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Factory lists as a subprocessor, reported Sentry is down (critical)
- 2026-10-19: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which Factory lists as a subprocessor, reported Elevated AuthKit Error Rates (major)
- 2026-10-19: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-10-19: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Factory lists as a subprocessor, reported Degraded availability for GitHub Actions, GitHub Pages and Webhooks (critical)
- 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Factory lists as a subprocessor, reported File Download errors (minor)
- 2026-10-19: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Factory lists as a subprocessor, reported INC20000290 (minor)
- 2026-10-18: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-10-18: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-10-17: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-10-17: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Factory lists as a subprocessor, reported INC20000287 (critical)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Factory lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated)
- 2026-10-15: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Factory lists as a subprocessor, reported CCA Automations are delayed when starting an Automation (minor)
- 2026-10-15: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which Factory lists as a subprocessor, reported Radar SMS challenge failures for phone numbers in mainland China (+86) (major)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Factory lists as a subprocessor, reported Elevated declines on Visa (no impact stated)
- 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Factory lists as a subprocessor, reported Widespread feature degradation (major)
- 2026-10-15: [Axiom](https://thirdpartyindex.com/vendors/axiom#status), which Factory lists as a subprocessor, reported Metrics query failures in US region (major)
- 2026-10-15: [Axiom](https://thirdpartyindex.com/vendors/axiom#status), which Factory lists as a subprocessor, reported Metrics ingestion and query disruption (major)
- 2026-10-15: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-15: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-10-15: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Factory lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated)
- 2026-10-14: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported CSP outage affecting multiple serverless models (minor)
- 2026-10-14: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor)
- 2026-10-14: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor)
- 2026-10-14: [Axiom](https://thirdpartyindex.com/vendors/axiom#status), which Factory lists as a subprocessor, reported Elevated query errors in US region (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Factory lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Factory lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Factory lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor)
- 2026-10-14: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Factory lists as a subprocessor, reported Ingestion Halted for EAP data in EU (major)
- 2026-10-14: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-10-13: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Factory lists as a subprocessor, reported \[Retroactive\] Actions workflow run logs delayed (minor)
- 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Factory lists as a subprocessor, reported INC20000277 (minor)
- 2026-10-13: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Factory lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor)
- 2026-10-13: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Factory lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/factory

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
