# Fathom

Fathom declares [30 subprocessors](https://thirdpartyindex.com/vendors/fathom#subprocessors) in [its subprocessor list](https://trust.fathom.video/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/256442)). They include [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud), [OpenAI](https://thirdpartyindex.com/vendors/openai) and [Stripe](https://thirdpartyindex.com/vendors/stripe). No published changes since we first read it on 2026-09-22. [27 tracked vendors](https://thirdpartyindex.com/vendors/fathom#used-by) name Fathom as a subprocessor, including [Paragon](https://thirdpartyindex.com/vendors/forge-technology-inc-aka-paragon), [Chameleon Intelligent Tech](https://thirdpartyindex.com/vendors/chameleon-intelligent-tech) and [SigNoz](https://thirdpartyindex.com/vendors/signoz).

Fathom (fathom.ai): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/fathom
- Documents last verified: 2026-11-11
- Transparency rating: 84/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 28 tracked vendors directly, 157 within two hops, 436 within three; 27 tracked vendors rely on it directly, 78 within two hops, 783 within three
- Cite as: Fathom, Third Party Index, https://thirdpartyindex.com/vendors/fathom (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.fathom.video/ | 2026-11-11 | 2026-11-10 |
| Subprocessor list | https://trust.fathom.video/subprocessors | 2026-11-11 | 2026-11-11 |
| Data processing addendum | https://www.fathom.ai/dpa | 2026-11-11 | 2026-09-22 |
| Privacy policy | https://www.fathom.ai/privacy | 2026-11-11 | 2026-09-22 |
| Terms | https://www.fathom.ai/terms | 2026-11-11 | 2026-09-22 |
| Status page | https://status.fathom.video/ | 2026-11-11 | 2026-11-11 |

## Subprocessors (30)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amplitude](https://thirdpartyindex.com/vendors/amplitude.md) | Data analytics | USA | 2026-10-01 |
| [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | AI Provider; 🔒 Handles Meeting Content Data 🤖 Forbidden from training AI on Fathom Customer Data | USA | 2026-10-01 |
| [Brandfetch](https://thirdpartyindex.com/vendors/brandfetch.md) | Brand & Logo API | USA | 2026-10-01 |
| [Census](https://thirdpartyindex.com/vendors/census.md) | Data Analytics & ETL | USA | 2026-10-01 |
| [ChartMogul](https://thirdpartyindex.com/vendors/chartmogul.md) | Data analytics | USA | 2026-10-01 |
| [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare.md) | CDN | USA | 2026-10-01 |
| [Courier](https://thirdpartyindex.com/vendors/courier.md) | Email Provider | USA | 2026-10-01 |
| [Databricks](https://thirdpartyindex.com/vendors/databricks.md) | Data storage and processing; 🔒 Handles Meeting Content Data | USA | 2026-11-06 |
| [Elastic](https://thirdpartyindex.com/vendors/elasticsearch.md) | Search Provider; 🔒 Handles Meeting Content Data | USA | 2026-10-01 |
| [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs.md) (AI model provider: ElevenLabs) | AI Provider; 🔒 Handles Meeting Content Data 🤖 Forbidden from training AI on Fathom Customer Data | USA | 2026-10-01 |
| [Enterpret](https://thirdpartyindex.com/vendors/enterpret.md) | — | Data analytics | 2026-11-11 |
| [FiveTran](https://thirdpartyindex.com/vendors/fivetran.md) | Data Analytics & ETL | USA | 2026-10-01 |
| [Front](https://thirdpartyindex.com/vendors/front.md) | Helpdesk Provider | USA | 2026-10-01 |
| [Google Cloud Platform](https://thirdpartyindex.com/vendors/google-cloud.md) | Primary Cloud Provider; 🔒 Handles Meeting Content Data (Recording, Transcript) 🤖 Forbidden from training AI on Fathom Customer Data | USA | 2026-10-01 |
| [Hex](https://thirdpartyindex.com/vendors/hex.md) | Data analytics | USA | 2026-10-01 |
| [HubSpot](https://thirdpartyindex.com/vendors/hubspot.md) | CRM | USA | 2026-10-01 |
| [Modal](https://thirdpartyindex.com/vendors/modal.md) | AI Provider; 🔒 Handles Meeting Content Data 🤖 Forbidden from training AI on Fathom Customer Data | USA | 2026-10-01 |
| [New Relic](https://thirdpartyindex.com/vendors/new-relic.md) | Application Monitoring | USA | 2026-10-01 |
| [omni](https://thirdpartyindex.com/vendors/omni.md) | Business intelligence and analytics; Data analytics | USA | 2026-10-01 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | AI Provider; 🔒 Handles Meeting Content Data 🤖 Forbidden from training AI on Fathom Customer Data | USA | 2026-10-01 |
| [Postmark](https://thirdpartyindex.com/vendors/postmark.md) | Email Provider | USA | 2026-10-01 |
| [Pusher](https://thirdpartyindex.com/vendors/pusher.md) | In-App Communication | USA | 2026-10-01 |
| [Retool](https://thirdpartyindex.com/vendors/retool.md) | Data Analytics & ETL | USA | 2026-10-01 |
| Reveal | Partnership Marketing Platform | Belgium | 2026-10-01 |
| [RevenueHero](https://thirdpartyindex.com/vendors/revenuehero.md) | Sales | USA | 2026-10-01 |
| [Sentry](https://thirdpartyindex.com/vendors/sentry.md) | Application Monitoring | USA | 2026-10-01 |
| Sphere | Finance and payments | USA | 2026-10-01 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Payment Processor | USA | 2026-10-01 |
| [UserVoice](https://thirdpartyindex.com/vendors/uservoice.md) | Feedback Tracking Platform | USA | 2026-10-01 |
| [Warmly](https://thirdpartyindex.com/vendors/warmly.md) | Sales | USA | 2026-10-01 |

Read from ([evidence](https://thirdpartyindex.com/evidence/8965)). CSV: https://thirdpartyindex.com/vendors/fathom/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 3. All vendors that list one: https://thirdpartyindex.com/ai

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II ([evidence](https://thirdpartyindex.com/evidence/10731))
- Claimed: HIPAA, GDPR, CCPA/CPRA ([evidence](https://thirdpartyindex.com/evidence/10731))

## Web Technologies

Fathom's homepage made 111 requests to 23 domains, and 12 services controlled by another company. Loaded on 2026-11-09 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

12 third parties by category: Analytics 5 (Amplitude, HubSpot, Crazy Egg, LinkedIn, Meta); Advertising 2 (Google Cloud; usually detected as Advertising: Vibe Advertising Inc.); JavaScript libraries 2 (Webflow; usually detected as JavaScript libraries: bunny.net); Cookie compliance 1 (CookieYes); CDN 1 (jsDelivr); Surveys 1 (Typeform). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (12)

- Webflow: 50 requests to website-files.com, d3e54v103j8qbb.cloudfront.net; Webflow 1.6.0, jQuery 3.5.1
- Amplitude: 12 requests to amplitude.com; Amplitude (its subprocessor list names it too)
- Google Cloud: 11 requests to google.com, doubleclick.net, googletagmanager.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager (its subprocessor list names it too)
- CookieYes: 8 requests to cdn-cookieyes.com, cookieyes.com; CookieYes
- HubSpot: 6 requests to hscollectedforms.net, hs-analytics.net, hs-banner.com, hs-scripts.com, hubspot.com; HubSpot, HubSpot Analytics (its subprocessor list names it too)
- jsDelivr: 5 requests to jsdelivr.net; Slick, jsDelivr
- Crazy Egg: 4 requests to crazyegg.com; Crazy Egg
- LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag
- Meta: 3 requests to facebook.net, facebook.com; Facebook Pixel 2.9.438
- Typeform: 2 requests to typeform.com; Typeform
- Vibe Advertising Inc.: 1 request to vibe.co
- bunny.net: 1 request to b-cdn.net

### First party (1)

- Fathom: 5 requests to fathom.ai; Cloudflare, GSAP 3.15.0, HTTP/3, Lenis 1.0.42, Open Graph, Swiper, Webpack, core-js 3.32.2

7 tracked companies loaded by the homepage are not in Fathom's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (27)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [AccountAim](https://thirdpartyindex.com/vendors/accountaim.md): Support recordings
- [AiSDR](https://thirdpartyindex.com/vendors/aisdr.md): Call Recordings
- [Appamondo](https://thirdpartyindex.com/vendors/appamondo.md): Video call recording, AI transcript & note-taking
- [Canopy](https://thirdpartyindex.com/vendors/canopy.md): Analytics
- [Chameleon Intelligent Tech](https://thirdpartyindex.com/vendors/chameleon-intelligent-tech.md): Call recording software
- [Circle](https://thirdpartyindex.com/vendors/circle-so.md): Call transcripts; Records meetings and generates call transcripts, summaries, and action items.
- [Climatiq](https://thirdpartyindex.com/vendors/climatiq.md): Automated external meeting note taking; Sales & Support
- [Critical Cloud](https://thirdpartyindex.com/vendors/critical-cloud.md): Meeting recording and notes
- [Ema](https://thirdpartyindex.com/vendors/ema.md): Meeting recording, transcription and note-taking
- [Euler](https://thirdpartyindex.com/vendors/eulerhq-com.md): Collaboration & Productivity
- [Foqal](https://thirdpartyindex.com/vendors/foqal.md): Video Notetaker (Transcribing & Understanding Customer Calls)
- [Keyplay](https://thirdpartyindex.com/vendors/keyplay.md)
- [Kobalt.io](https://thirdpartyindex.com/vendors/kobalt-io.md): Collaboration
- [Paragon](https://thirdpartyindex.com/vendors/forge-technology-inc-aka-paragon.md): Video call recording (Customer Data)
- [Plotly](https://thirdpartyindex.com/vendors/plotly.md): Meeting Transcription
- [Precursive](https://thirdpartyindex.com/vendors/precursive.md): Recording/transcription of delivery and support calls
- [Romify](https://thirdpartyindex.com/vendors/romify.md)
- [Sendmarc](https://thirdpartyindex.com/vendors/sendmarc.md): Collaboration; Meeting recording and transcription tool
- [SigNoz](https://thirdpartyindex.com/vendors/signoz.md)
- [StackGuardian](https://thirdpartyindex.com/vendors/stackguardian.md): Collaboration & Productivity
- [Storydoc](https://thirdpartyindex.com/vendors/storydoc.md): Call recording
- [Synder](https://thirdpartyindex.com/vendors/synder.md): Collaboration; Meeting recording, transcription and notes.
- [Toggl](https://thirdpartyindex.com/vendors/toggl.md): AI-powered meeting summary service
- [TradeCentric](https://thirdpartyindex.com/vendors/tradecentric.md)
- [VictoriaMetrics](https://thirdpartyindex.com/vendors/victoriametrics.md): AI meeting notetaker
- [Whatagraph](https://thirdpartyindex.com/vendors/whatagraph.md): Sales and customer services call recording and analysis.
- [WingRep](https://thirdpartyindex.com/vendors/wingrep.md): Note-taking and meeting recording

## Service status

Incidents it reported on its own status page.

- Last 90 days: 2 reported incidents (1 major or critical, 0 minor, 1 with no impact stated)
- Typical time to resolve: 6 h 55 min
- Status page last read: 2026-11-12
- 2026-09-21: Some calls slow to start and process (no impact stated)
- 2026-09-01: GCP incident impacting application connectivity and performance (major)
- 2026-08-14: List meetings endpoint returns an error when the calendar\_invitees\_domains parameter is provided (minor)
- 2026-06-03: AI provider outage: Ask Fathom, live summarization, AI search, and some transcription impacted (minor)
- 2026-05-08: AI provider outage: Ask Fathom, live summarization, AI search, and some transcription impacted (minor)
- 2026-03-19: Desktop application may have shown "Waiting" while recording was active (minor)
- 2026-03-09: Bots unable to join some meetings doing to Zoom API incident. Working with Zoom to identify the root cause (major)
- 2026-02-05: Some recordings may be slow to complete final transcription (no impact stated)

## Incidents reported by Fathom's subprocessors

Incidents reported in the last 30 days on their own status pages by 15 vendors Fathom lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fathom lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fathom lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor)
- 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Fathom lists as a subprocessor, reported US issues feed throwing intermittent errors (minor)
- 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Fathom lists as a subprocessor, reported Account emails not being delivered (major)
- 2026-11-11: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Fathom lists as a subprocessor, reported Scribe v3 Live outage (major)
- 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Fathom lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated)
- 2026-11-10: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Fathom lists as a subprocessor, reported EU region replay ingestion latency (minor)
- 2026-11-10: [Modal](https://thirdpartyindex.com/vendors/modal#status), which Fathom lists as a subprocessor, reported Some Sandboxes experiencing creation failures (minor)
- 2026-11-10: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Fathom lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated)
- 2026-11-10: [Front](https://thirdpartyindex.com/vendors/front#status), which Fathom lists as a subprocessor, reported Front mobile SSO login degraded (major)
- 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fathom lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fathom lists as a subprocessor, reported Elevated Errors On API (minor)
- 2026-11-09: [Retool](https://thirdpartyindex.com/vendors/retool#status), which Fathom lists as a subprocessor, reported Some antivirus products are blocking retool.app (major)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fathom lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor)
- 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fathom lists as a subprocessor, reported Elevated errors with image generation (minor)
- 2026-11-08: [UserVoice](https://thirdpartyindex.com/vendors/uservoice#status), which Fathom lists as a subprocessor, reported Intermittent Slowness in the Application (no impact stated)
- 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Fathom lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor)
- 2026-11-06: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Fathom lists as a subprocessor, reported Choppy audio on Agent conversations using Eleven v4 Turbo (minor)
- 2026-11-06: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Fathom lists as a subprocessor, reported Choppy audio on Agent conversations using Eleven v4 Turbo (minor)
- 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fathom lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated)
- 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fathom lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor)
- 2026-11-05: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Fathom lists as a subprocessor, reported Session Replay capturing more sessions than configured (minor)
- 2026-11-05: [Postmark](https://thirdpartyindex.com/vendors/postmark#status), which Fathom lists as a subprocessor, reported Delays in activity data (no impact stated)
- 2026-11-05: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Fathom lists as a subprocessor, reported Delayed S3 export (minor)
- 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fathom lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor)
- 2026-11-04: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Fathom lists as a subprocessor, reported Ingestion delays across all data (minor)
- 2026-11-04: [Front](https://thirdpartyindex.com/vendors/front#status), which Fathom lists as a subprocessor, reported \[us-west-1\] High API latency currently causing delays (minor)
- 2026-11-04: [Postmark](https://thirdpartyindex.com/vendors/postmark#status), which Fathom lists as a subprocessor, reported Delays processing Inbound messages (no impact stated)
- 2026-11-04: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Fathom lists as a subprocessor, reported mOLTP PrivateLink connectivity issue (major)
- 2026-11-04: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Fathom lists as a subprocessor, reported Intermittent Sign in issue (no impact stated)
- 2026-11-04: [New Relic](https://thirdpartyindex.com/vendors/new-relic#status), which Fathom lists as a subprocessor, reported Data and Alerts Irregularities for US Region (no impact stated)
- 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Fathom lists as a subprocessor, reported Delays in spans and transactions processing (major)
- 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Fathom lists as a subprocessor, reported Sentry.io dashboard and API is down (critical)
- 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fathom lists as a subprocessor, reported File upload errors in ChatGPT (minor)
- 2026-11-02: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Fathom lists as a subprocessor, reported Sentry dashboard is down (critical)
- 2026-11-02: [New Relic](https://thirdpartyindex.com/vendors/new-relic#status), which Fathom lists as a subprocessor, reported Data Irregularities in US Region (major)
- 2026-11-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Fathom lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated)
- 2026-11-02: [New Relic](https://thirdpartyindex.com/vendors/new-relic#status), which Fathom lists as a subprocessor, reported Synthetics Ping Monitor Processing Delays in Multiple Regions (minor)
- 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Fathom lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fathom lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fathom lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor)
- 2026-10-30: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Fathom lists as a subprocessor, reported ElevenCreative - Image & Video - Degraded performance (minor)
- 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Fathom lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor)
- 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Fathom lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor)
- 2026-10-28: [New Relic](https://thirdpartyindex.com/vendors/new-relic#status), which Fathom lists as a subprocessor, reported Next-Gen Entity Platform Issues (major)
- 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Fathom lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor)
- 2026-10-27: [Omni](https://thirdpartyindex.com/vendors/omni#status), which Fathom lists as a subprocessor, reported Slower page loading in US East (minor)
- 2026-10-27: [Omni](https://thirdpartyindex.com/vendors/omni#status), which Fathom lists as a subprocessor, reported Azure AI endpoints failing for customers hosted in Azure East US 2 (minor)
- 2026-10-27: [Postmark](https://thirdpartyindex.com/vendors/postmark#status), which Fathom lists as a subprocessor, reported SMS codes for two-factor authentication may not arrive (no impact stated)
- 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Fathom lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fathom lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor)
- 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Fathom lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fathom lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated)
- 2026-10-26: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Fathom lists as a subprocessor, reported Data Ingestion Delays (minor)
- 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fathom lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor)
- 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Fathom lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major)
- 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Fathom lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major)
- 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Fathom lists as a subprocessor, reported Elevated Blik errors (no impact stated)
- 2026-10-24: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Fathom lists as a subprocessor, reported Delayed/Blocked Event Delivery to Amazon Kinesis Destination (no impact stated)
- 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Fathom lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major)
- 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Fathom lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major)
- 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Fathom lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fathom lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fathom lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated)
- 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Fathom lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated)
- 2026-10-23: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Fathom lists as a subprocessor, reported Elastic Support Portal is unavailable (major)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fathom lists as a subprocessor, reported Delays in customer support responses (no impact stated)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Fathom lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Fathom lists as a subprocessor, reported Streaming to External Destinations Unavailable (no impact stated)
- 2026-10-22: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Fathom lists as a subprocessor, reported Amplitude Website Outage (no impact stated)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fathom lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor)
- 2026-10-22: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Fathom lists as a subprocessor, reported Notice: Amplitude not impacted by recent PHP vulnerabilities (no impact stated)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fathom lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Fathom lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Fathom lists as a subprocessor, reported 403 error when trying to access Autoops in newly created serverless projects (major)
- 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Fathom lists as a subprocessor, reported Elevated errors affecting Connectors (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fathom lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor)
- 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Fathom lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fathom lists as a subprocessor, reported Authentication errors for some users (major)
- 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Fathom lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor)
- 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Fathom lists as a subprocessor, reported Increased latency processing integration webhooks (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Fathom lists as a subprocessor, reported Marketing website (no impact stated)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Fathom lists as a subprocessor, reported EU Agents disruption in SIP calls (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Fathom lists as a subprocessor, reported Inbound Twilio calls experiencing intermittent connection failures (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Fathom lists as a subprocessor, reported Claude MCP connection not working (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Fathom lists as a subprocessor, reported EU - STT - Increase in latency in the EU Residency for Speech-to-Text requests (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Fathom lists as a subprocessor, reported Request failures with the V3 model (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Fathom lists as a subprocessor, reported \[Isolated environments\] Issue with voices on EU and India Residency environments (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Fathom lists as a subprocessor, reported Increased Rate of LLM Failure Errors on Agent Platform Calls (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Fathom lists as a subprocessor, reported Instant Voice Clone creation failures (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Fathom lists as a subprocessor, reported EU Residency - Issue with the Agents platform, TTS and Scribe in the EU residency server (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Fathom lists as a subprocessor, reported Payment Issues (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Fathom lists as a subprocessor, reported Website Slowness and API Request Latency (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Fathom lists as a subprocessor, reported Website authentication rejecting all frontend requests (critical)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Fathom lists as a subprocessor, reported ElevenReader Elevated Error Rates (no impact stated)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Fathom lists as a subprocessor, reported Some support request forms may be unavailable (no impact stated)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Fathom lists as a subprocessor, reported EU Residency - Conversation history not showing for recent calls (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Fathom lists as a subprocessor, reported Increased Dubbing Latency and Failure Rate (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Fathom lists as a subprocessor, reported Elevated error rate for Eleven Multilingual v2 model (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Fathom lists as a subprocessor, reported Some TTS requests seeing increased latency (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Fathom lists as a subprocessor, reported Agent SIP Conversation Disruption (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Fathom lists as a subprocessor, reported Increased error rate for Forced Alignment (major)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Fathom lists as a subprocessor, reported Increased API error rate (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Fathom lists as a subprocessor, reported Elevated error rates querying voices (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Fathom lists as a subprocessor, reported Elevated error rates for TTS v3, Dubbing, STT (minor)
- 2026-10-21: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Fathom lists as a subprocessor, reported Transfer to Human not working correctly (major)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fathom lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fathom lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor)
- 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Fathom lists as a subprocessor, reported Sentry.io not loading in US region (critical)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fathom lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor)
- 2026-10-20: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Fathom lists as a subprocessor, reported Export API returns 500 errors across multiple organizations (minor)
- 2026-10-20: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Fathom lists as a subprocessor, reported Elastic Cloud scaling issues in Azure (major)
- 2026-10-20: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Fathom lists as a subprocessor, reported Sentry.io not loading (major)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Fathom lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Fathom lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated)
- 2026-10-20: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Fathom lists as a subprocessor, reported Degraded availability for some Elastic Cloud Hosted and Serverless deployments in GCP europe-west2 (London) (major)
- 2026-10-19: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Fathom lists as a subprocessor, reported Sentry is down (critical)
- 2026-10-19: [Omni](https://thirdpartyindex.com/vendors/omni#status), which Fathom lists as a subprocessor, reported Outage Detected (critical)
- 2026-10-19: [Modal](https://thirdpartyindex.com/vendors/modal#status), which Fathom lists as a subprocessor, reported Web functions degraded (minor)
- 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fathom lists as a subprocessor, reported File Download errors (minor)
- 2026-10-17: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Fathom lists as a subprocessor, reported We are actively investigating an issue with our ingestion systems lagging (minor)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Fathom lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Fathom lists as a subprocessor, reported Elevated declines on Visa (no impact stated)
- 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fathom lists as a subprocessor, reported Widespread feature degradation (major)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Fathom lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated)
- 2026-10-14: [Modal](https://thirdpartyindex.com/vendors/modal#status), which Fathom lists as a subprocessor, reported Kimi K3 shared endpoint downtime (major)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fathom lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor)
- 2026-10-14: [Omni](https://thirdpartyindex.com/vendors/omni#status), which Fathom lists as a subprocessor, reported Reports of Omni failing to load (no impact stated)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fathom lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fathom lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor)
- 2026-10-14: [Modal](https://thirdpartyindex.com/vendors/modal#status), which Fathom lists as a subprocessor, reported Kimi K3 shared endpoint is degraded (minor)
- 2026-10-14: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Fathom lists as a subprocessor, reported Ingestion Halted for EAP data in EU (major)
- 2026-10-13: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Fathom lists as a subprocessor, reported Degraded Performance- Funnel charts renders as white text on a white/near-white background in light theme (no impact stated)
- 2026-10-13: [ElevenLabs](https://thirdpartyindex.com/vendors/elevenlabs#status), which Fathom lists as a subprocessor, reported Multiple US endpoints experiencing timeouts and latency (major)
- 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fathom lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/fathom

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
