# Fern

Fern (buildwithfern.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/fern
- Documents last verified: 2026-10-05
- Transparency rating: 27/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Cite as: Fern, Third Party Index, https://thirdpartyindex.com/vendors/fern (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://buildwithfern.com/trust | 2026-10-05 | 2026-10-01 |
| Privacy policy | https://buildwithfern.com/privacy-policy | 2026-10-05 | 2026-10-01 |
| Status page | https://status.buildwithfern.com/ | 2026-10-05 | 2026-10-05 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 4 reported incidents (3 major or critical, 1 minor, 0 with no impact stated)
- Typical time to resolve: 6 h 49 min
- Status page last read: 2026-10-06
- 2026-09-25: Docs Previews Slow (minor)
- 2026-09-23: Previews slow / unresponsive (critical)
- 2026-08-05: Page content not loading across some customers (major)
- 2026-07-22: Remote SDK Generation Outage (critical)
- 2026-07-01: Intermittent 500 Errors (minor)
- 2026-06-12: Elevated errors for Ask Fern (minor)
- 2026-06-06: Issue with publishing docs (minor)
- 2026-06-04: Ask AI unavailable on select sites (major)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api