# Fiddler AI

Fiddler AI declares [9 subprocessors](https://thirdpartyindex.com/vendors/fiddler-ai#subprocessors) in [its subprocessor list](https://trust-center.fiddler.ai/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/223805)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-11-06.

Fiddler AI (fiddler.ai): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/fiddler-ai
- Documents last verified: 2026-11-11
- Transparency rating: 84/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 9 tracked vendors directly, 78 within two hops, 301 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Fiddler AI, Third Party Index, https://thirdpartyindex.com/vendors/fiddler-ai (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust-center.fiddler.ai/ | 2026-11-11 | 2026-11-11 |
| Subprocessor list | https://trust-center.fiddler.ai/subprocessors | 2026-11-11 | 2026-11-06 |
| Data processing addendum | https://www.fiddler.ai/legal/dpa | 2026-11-11 | 2026-11-06 |
| Privacy policy | https://www.fiddler.ai/privacy-policy | 2026-11-11 | 2026-11-06 |
| Terms | https://www.fiddler.ai/terms-of-use | 2026-11-11 | 2026-11-06 |
| Security page | https://www.fiddler.ai/security | 2026-11-11 | 2026-11-06 |

## Subprocessors (9)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Hosting services; Infrastructure | United States | 2026-11-06 |
| [Google Workspace](https://thirdpartyindex.com/vendors/google-cloud.md) | Fiddler's e-mail platform.; Shared collaboration | United States | 2026-11-06 |
| [Incident.io](https://thirdpartyindex.com/vendors/incident-io.md) | Operational incident management | Ireland & Continental Europe | 2026-11-06 |
| [Intercom](https://thirdpartyindex.com/vendors/intercom.md) | Customer support | United States | 2026-11-06 |
| [Jira](https://thirdpartyindex.com/vendors/atlassian.md) | Issue tracking | United States | 2026-11-06 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Artificial Intelligence Services | United States | 2026-11-06 |
| [PostHog](https://thirdpartyindex.com/vendors/posthog.md) | Product analytics | United States | 2026-11-06 |
| [Rocketlane](https://thirdpartyindex.com/vendors/rocketlane.md) | Customer Project Management | United States, India | 2026-11-06 |
| [Sentry](https://thirdpartyindex.com/vendors/sentry.md) | Product analytics | United States | 2026-11-06 |

Read from ([evidence](https://thirdpartyindex.com/evidence/223805)). CSV: https://thirdpartyindex.com/vendors/fiddler-ai/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai

## Compliance

As its trust center lists them.

- Audited: SOC 2 ([evidence](https://thirdpartyindex.com/evidence/223802))
- Claimed: SOC 2 Type II, HIPAA ([evidence](https://thirdpartyindex.com/evidence/223802))

## Web Technologies

Fiddler AI's homepage made 128 requests to 17 domains, 6 services controlled by another company, and 1 domain not identified. Loaded on 2026-11-06 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

6 third parties by category: Advertising 2 (Google Cloud, Microsoft); A/B Testing 1 (Webflow); Cookie compliance 1 (CookieYes); CDN 1 (jsDelivr); Video players 1 (Vidyard). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (6)

- Webflow: 49 requests to website-files.com, intellimize.co, d3e54v103j8qbb.cloudfront.net; Intellimize, Webflow 1.6.0, jQuery 3.5.1
- jsDelivr: 29 requests to jsdelivr.net; jsDelivr
- Google Cloud: 18 requests to google.com, doubleclick.net, googletagmanager.com, ajax.googleapis.com, fonts.googleapis.com, gstatic.com; DoubleClick Floodlight, Google Analytics, Google Font API, Google Hosted Libraries, Google Tag Manager (its subprocessor list names it too)
- CookieYes: 10 requests to cdn-cookieyes.com, cookieyes.com; CookieYes
- Microsoft: 10 requests to bing.com, clarity.ms; Microsoft Advertising
- Vidyard: 7 requests to vidyard.com; Vidyard

### Unknown (1)

Domains not identified yet: webflow.services

### First party (1)

- Fiddler AI: 2 requests to fiddler.ai; Cloudflare, Finsweet, GSAP 3.15.0, HSTS, HTTP/3, MathJax 3.2.2, Microsoft Clarity, Open Graph, Webpack

4 tracked companies loaded by the homepage are not in Fiddler AI's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (0)

No tracked vendor lists it.

## Incidents reported by Fiddler AI's subprocessors

Incidents reported in the last 30 days on their own status pages by 4 vendors Fiddler AI lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fiddler AI lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fiddler AI lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor)
- 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Fiddler AI lists as a subprocessor, reported US issues feed throwing intermittent errors (minor)
- 2026-11-11: [incident.io](https://thirdpartyindex.com/vendors/incident-io#status), which Fiddler AI lists as a subprocessor, reported Disruption to Slack incident channels and messages (major)
- 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Fiddler AI lists as a subprocessor, reported Account emails not being delivered (major)
- 2026-11-10: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Fiddler AI lists as a subprocessor, reported EU region replay ingestion latency (minor)
- 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fiddler AI lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fiddler AI lists as a subprocessor, reported Elevated Errors On API (minor)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fiddler AI lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor)
- 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fiddler AI lists as a subprocessor, reported Elevated errors with image generation (minor)
- 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fiddler AI lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated)
- 2026-11-06: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Fiddler AI lists as a subprocessor, reported Elevated errors and latencies in the European hosting region. (major)
- 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fiddler AI lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor)
- 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fiddler AI lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor)
- 2026-11-04: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Fiddler AI lists as a subprocessor, reported Ingestion delays across all data (minor)
- 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Fiddler AI lists as a subprocessor, reported Delays in spans and transactions processing (major)
- 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Fiddler AI lists as a subprocessor, reported Sentry.io dashboard and API is down (critical)
- 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fiddler AI lists as a subprocessor, reported File upload errors in ChatGPT (minor)
- 2026-11-02: [incident.io](https://thirdpartyindex.com/vendors/incident-io#status), which Fiddler AI lists as a subprocessor, reported Sentry integration degraded (minor)
- 2026-11-02: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Fiddler AI lists as a subprocessor, reported Sentry dashboard is down (critical)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fiddler AI lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor)
- 2026-10-30: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Fiddler AI lists as a subprocessor, reported Slow Fin Procedures (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fiddler AI lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fiddler AI lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fiddler AI lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated)
- 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fiddler AI lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fiddler AI lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fiddler AI lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fiddler AI lists as a subprocessor, reported Delays in customer support responses (no impact stated)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fiddler AI lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fiddler AI lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fiddler AI lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fiddler AI lists as a subprocessor, reported Authentication errors for some users (major)
- 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Fiddler AI lists as a subprocessor, reported Increased latency processing integration webhooks (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fiddler AI lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fiddler AI lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor)
- 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Fiddler AI lists as a subprocessor, reported Sentry.io not loading in US region (critical)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fiddler AI lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor)
- 2026-10-20: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Fiddler AI lists as a subprocessor, reported Sentry.io not loading (major)
- 2026-10-19: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Fiddler AI lists as a subprocessor, reported Sentry is down (critical)
- 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fiddler AI lists as a subprocessor, reported File Download errors (minor)
- 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fiddler AI lists as a subprocessor, reported Widespread feature degradation (major)
- 2026-10-14: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Fiddler AI lists as a subprocessor, reported Customer contact details showing up as "Redacted" in the Intercom Inbox (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fiddler AI lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fiddler AI lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fiddler AI lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor)
- 2026-10-14: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Fiddler AI lists as a subprocessor, reported Ingestion Halted for EAP data in EU (major)
- 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fiddler AI lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/fiddler-ai

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api