# Firmable

Firmable (firmable.ai): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/firmable
- Documents last verified: 2026-10-06
- Transparency rating: 64/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 15 tracked vendors directly, 124 within two hops, 377 within three; 1 tracked vendors rely on it directly, 1 within two hops, 1 within three
- Cite as: Firmable, Third Party Index, https://thirdpartyindex.com/vendors/firmable (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://trust.firmable.com/subprocessors | 2026-10-06 | 2026-10-06 |
| Privacy policy | https://firmable.ai/privacy-policy/ | 2026-10-06 | 2026-10-05 |
| Terms | https://firmable.ai/terms-of-use/ | 2026-10-06 | 2026-10-05 |
| Status page | https://status.firmable.com/ | 2026-10-06 | 2026-10-06 |

## Subprocessors (15)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud provider; Compute and Data Plane IaaS | Sydney, Australia | 2026-10-05 |
| [Clerk](https://thirdpartyindex.com/vendors/clerk.md) | User Management and Authentication | US | 2026-10-05 |
| [Google Cloud Platform](https://thirdpartyindex.com/vendors/google-cloud.md) (AI model provider: Google Vertex AI / Gemini) | Cloud provider; For workloads powered by Gemini | Australia | 2026-10-05 |
| [Inngest](https://thirdpartyindex.com/vendors/inngest.md) | Background jobs processing | US | 2026-10-05 |
| [Linear](https://thirdpartyindex.com/vendors/linear.md) | Collaboration; Project Management | US | 2026-10-05 |
| [Novu](https://thirdpartyindex.com/vendors/novu.md) | Notifications | Virginia, US | 2026-10-05 |
| [Paragon](https://thirdpartyindex.com/vendors/forge-technology-inc-aka-paragon.md) | Integrations | US | 2026-10-05 |
| [PostHog](https://thirdpartyindex.com/vendors/posthog.md) | Analytics | US | 2026-10-05 |
| [Product Fruits](https://thirdpartyindex.com/vendors/product-fruits.md) | Product Onboarding | US | 2026-10-05 |
| [Resend](https://thirdpartyindex.com/vendors/resend.md) | Email management | US | 2026-10-05 |
| [Snowflake](https://thirdpartyindex.com/vendors/snowflake.md) | Data storage and processing | US | 2026-10-05 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Payment Processing | US | 2026-10-05 |
| [Supabase](https://thirdpartyindex.com/vendors/supabase.md) | Database | Australia | 2026-10-05 |
| [Upstash](https://thirdpartyindex.com/vendors/upstash.md) | Data cache | Singapore | 2026-10-05 |
| [Vercel](https://thirdpartyindex.com/vendors/vercel.md) | Frontend Applications | US | 2026-10-05 |

Read from ([evidence](https://thirdpartyindex.com/evidence/45086)). CSV: https://thirdpartyindex.com/vendors/firmable/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai

## Subprocessor of (1)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Pipecorn](https://thirdpartyindex.com/vendors/pipecorn.md): Data: Professional email, email deliverability status, phone number, LinkedIn URL. Used for: Email, Phone

## Service status

Incidents it reported on its own status page.

- Last 90 days: 23 reported incidents (6 major or critical, 17 minor, 0 with no impact stated)
- Typical time to resolve: 1 h
- Status page last read: 2026-10-06
- Under way: User Management & Authentication: Development instances only - a third-party service rejecting emails (minor), since 2026-09-28 15:33 UTC
- 2026-10-01: User Management & Authentication: Dashboard increased latency (minor)
- 2026-09-28: User Management & Authentication: Development instances only - a third-party service rejecting emails (minor)
- 2026-09-26: Background Jobs: Delayed observability of events (minor)
- 2026-09-26: Background Jobs: Delays with function execution (major)
- 2026-09-18: Background Jobs: Degraded Function Execution (major)
- 2026-09-16: User Management & Authentication: Delays in webhook delivery (minor)
- 2026-09-04: Background Jobs: Degraded Function Execution (major)
- 2026-09-04: User Management & Authentication: Delayed email delivery to Microsoft (Outlook / Microsoft 365) recipients (minor)

---

Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api