Flatfile
Transparency
Breakdown
| Subprocessor list | published; no entries could be read | 0 / 30 |
| Processing locations | no list | 0 / 8 |
| Purposes | no list | 0 / 7 |
| Data processing addendum | 12 / 12 | |
| Trust center | 8 / 8 | |
| Privacy policy | 6 / 6 | |
| security.txt | not found | 0 / 6 |
| Security page | 5 / 5 | |
| Status page | 5 / 5 | |
| Vulnerability disclosure | not found | 0 / 5 |
| Pages still reachable | 8 / 8 | |
| Total | 44 / 100 |
Only documents we can retrieve count: a page behind a login or a broken link scores nothing.
Badge
For Flatfile's own site; it updates with the rating.
<a href="https://thirdpartyindex.com/vendors/flatfile"><img src="https://thirdpartyindex.com/badge/flatfile.svg" alt="Flatfile transparency rating on Third Party Index" height="20"></a>[](https://thirdpartyindex.com/vendors/flatfile)No tracked subprocessors.
Documents
| Document | Verified | Changed | Evidence |
|---|---|---|---|
| Trust center | snapshot | ||
| Subprocessor list | snapshot | ||
| Data processing addendum | snapshot | ||
| Privacy policy | snapshot | ||
| Terms | snapshot | ||
| Security page | snapshot | ||
| Status page statuspage | snapshot |
Subprocessors
None extracted. 1 pending review.
Listed as a subprocessor by (2)
Purposes as each company states them.
ClickUp™ clickup.com Data imports
Drata drata.com [Drata and SafeBase] [Opt-In] For customers who wish to bulk import data from CSV or Excel, Flatfile is used to enable administrative users in both Drata and SafeBase platforms to import data such as accounts, account members, controls, risks, and other data into these platforms.
Service status
- 3 incidents in 90 days
- 1 major or critical
- 7 h 3 min typical time to resolve
- 1 h 14 min longest major
| Began | Incident | Impact | Lasted |
|---|---|---|---|
| Slow and failing space creation | minor | 8 h 4 min | |
| Service Degradation on Existing Workbooks | minor | 7 h 3 min | |
| Mapping and other services down | major | 1 h 14 min | |
| Elevated API latency on US prod | minor | 1 min | |
| File Extraction Error (UK) | none | 1 min | |
| File Upload - Unsupported File Type | minor | 1 min | |
| File Upload - Unsupported File Type | minor | 1 min | |
| Experiencing Increased Latency | minor | 3 h |
As Flatfile's status page reports its own incidents (scheduled maintenance left out), read every few hours since (evidence)
Changes
None since tracking began.