# Flatfile

We monitor the [subprocessor list Flatfile publishes](https://flatfile.com/subprocessors), which we last checked on 2026-11-11, but have not read any entries from it. [7 tracked vendors](https://thirdpartyindex.com/vendors/flatfile#used-by) name Flatfile as a subprocessor, including [ClickUp™](https://thirdpartyindex.com/vendors/clickuptm), [Modern Treasury](https://thirdpartyindex.com/vendors/modern-treasury) and [Snappy Gifts](https://thirdpartyindex.com/vendors/snappy-gifts).

Flatfile (flatfile.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/flatfile
- Documents last verified: 2026-11-11
- Transparency rating: 44/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (published; no entries could be read); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 7 tracked vendors rely on it directly, 31 within two hops, 46 within three
- Cite as: Flatfile, Third Party Index, https://thirdpartyindex.com/vendors/flatfile (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.flatfile.com/ | 2026-11-11 | 2026-11-11 |
| Subprocessor list | https://flatfile.com/subprocessors | 2026-11-11 | 2026-09-22 |
| Data processing addendum | https://flatfile.com/data-processing-addendum/ | 2026-11-11 | 2026-09-22 |
| Privacy policy | https://flatfile.com/privacy/ | 2026-11-11 | 2026-09-22 |
| Terms | https://flatfile.com/terms/ | 2026-11-11 | 2026-10-08 |
| Security page | https://flatfile.com/security/ | 2026-11-11 | 2026-09-22 |
| Status page | https://status.flatfile.io/ | 2026-11-11 | 2026-11-11 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Web Technologies

Flatfile's homepage made 119 requests to 7 domains, and 6 services controlled by another company. Loaded on 2026-11-04 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

6 third parties by category: Analytics 2 (Plausible Analytics; usually detected as Analytics: Wingify); Tag managers 1 (Google Cloud); Cookie compliance 1 (iubenda); Font scripts 1 (Font Awesome); Video players 1 (Wistia). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (6)

- iubenda: 16 requests to iubenda.com; iubenda
- Wingify: 2 requests to visualwebsiteoptimizer.com
- Font Awesome: 1 request to fontawesome.com; Font Awesome
- Google Cloud: 1 request to googletagmanager.com; Google Tag Manager
- Plausible Analytics: 1 request to plausible.io; Plausible
- Wistia: 1 request to wistia.com; Wistia

### First party (1)

- Flatfile: 97 requests to flatfile.com; Gatsby 5.14.6, HSTS, Netlify, Open Graph, PWA, PostHog, React, Swiper, Webpack, styled-components 6.1.19

3 tracked companies loaded by the homepage are not in Flatfile's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (7)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [ClickUp™](https://thirdpartyindex.com/vendors/clickuptm.md): Data imports
- [ClientSuccess](https://thirdpartyindex.com/vendors/clientsuccess.md): Data Ingestion
- [GAN Integrity](https://thirdpartyindex.com/vendors/gan-integrity.md): Data Import; Data import; Data validation tool for bulk uploads
- [Givecloud](https://thirdpartyindex.com/vendors/givecloud.md)
- [Kallidus](https://thirdpartyindex.com/vendors/kallidus.md): Provides data import functionality
- [Modern Treasury](https://thirdpartyindex.com/vendors/modern-treasury.md)
- [Snappy Gifts](https://thirdpartyindex.com/vendors/snappy-gifts.md): Feature specific - secure file share

## Service status

Incidents it reported on its own status page.

- Last 90 days: 3 reported incidents (1 major or critical, 2 minor, 0 with no impact stated)
- Typical time to resolve: 7 h 3 min
- Status page last read: 2026-11-12
- 2026-09-15: Slow and failing space creation (minor)
- 2026-09-14: Service Degradation on Existing Workbooks (minor)
- 2026-09-02: Mapping and other services down (major)
- 2026-06-10: Elevated API latency on US prod (minor)
- 2026-06-10: File Extraction Error (UK) (no impact stated)
- 2026-05-29: File Upload - Unsupported File Type (minor)
- 2026-05-29: File Upload - Unsupported File Type (minor)
- 2026-04-10: Experiencing Increased Latency (minor)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
