# Fluxx

Fluxx (fluxx.io): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/fluxx
- Documents last verified: 2026-10-01
- Transparency rating: 81/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 6/8 (partial); Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 7 tracked vendors directly, 47 within two hops, 191 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Fluxx, Third Party Index, https://thirdpartyindex.com/vendors/fluxx (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.fluxx.io/ | 2026-10-01 | 2026-10-01 |
| Subprocessor list | https://trust.fluxx.io/subprocessors | 2026-10-01 | 2026-10-01 |
| Privacy policy | https://www.fluxx.io/privacy-policy | 2026-10-01 | 2026-10-01 |
| Terms | https://www.fluxx.io/terms | 2026-10-01 | 2026-10-01 |
| Security page | https://www.fluxx.io/security | 2026-10-01 | 2026-10-01 |
| security.txt | https://www.fluxx.io/.well-known/security.txt | 2026-10-01 | 2026-10-01 |
| Status page | https://status.fluxx.io/ | 2026-10-01 | 2026-10-01 |

## Subprocessors (12)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| Airbrake | This service collects and aggregates application error reports, stack traces, and runtime/environment metadata to detect, triage, alert on, and diagnose runtime errors and performance and availability issues in our services. | US | 2026-10-01 |
| [AWS](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Amazon Web Services (AWS) provides cloud infrastructure and platform services including compute, storage, networking, databases, managed platform services, and developer tools. We use AWS to host and run our applications, store and process data, and ensure scalable, reliable, and secure cloud operations. | global ; US | 2026-10-01 |
| [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | This service is used as a Security Information and Event Management (SIEM) system — it ingests, aggregates, and analyzes security-relevant logs, events, and alerts to detect threats, correlate incidents, support investigations, and retain audit trails. | US | 2026-10-01 |
| [Domo](https://thirdpartyindex.com/vendors/domo.md) | As an optional add‑on, Domo provides business intelligence and data‑visualization tools to aggregate, transform, and present operational and analytics data for customer-facing reports, dashboards, and data‑driven decision making. | global ; US | 2026-10-01 |
| GCP | Google Cloud Platform (GCP) provides cloud infrastructure and platform services including compute, storage, networking, databases, and machine learning. We use GCP to host and run our applications, store and process data, and ensure scalable, reliable, and secure cloud operations. | — | 2026-10-01 |
| [Microsoft Azure](https://thirdpartyindex.com/vendors/microsoft.md) | Azure provides supplemental database infrastructure used only for secondary/replica databases for analytics and reporting, hosting and managing the datasets needed for customer analysis and aggregated reporting. | global ; US | 2026-10-01 |
| [New Relic](https://thirdpartyindex.com/vendors/new-relic.md) | New Relic provides application performance monitoring and observability to collect telemetry, traces, and metrics for diagnosing performance issues and enhancing reliability and operational efficiency. | global ; US | 2026-10-01 |
| [Pendo](https://thirdpartyindex.com/vendors/pendo.md) | This service provides product analytics and in-app guidance tools to track user interactions, collect feature usage metrics, and deliver in-app messages, walkthroughs, and feedback mechanisms to improve product experience and adoption. | US | 2026-10-01 |
| Programmers.io | This service provides development contracting and dedicated engineering resources: contracted engineers based in India work as integrated members of our product teams to design, develop, and maintain our software. | — | 2026-10-01 |
| Rackspace | Rackspace provides email relay/SMTP services used solely to send transactional and system emails on our behalf. | US | 2026-10-01 |
| [Workato](https://thirdpartyindex.com/vendors/workato.md) | Workato provides integration and automation platform-as-a-service (iPaaS) used to connect, orchestrate, and automate data flows between our applications and third-party systems to streamline workflows and operational processes. | global ; US | 2026-10-01 |
| Zipdev | This service provides development contracting and dedicated engineering resources: contracted engineers based in South America work as integrated members of our engineering teams to design, develop, and maintain our software. | — | 2026-10-01 |

Read from ([evidence](https://thirdpartyindex.com/evidence/27863)). CSV: https://thirdpartyindex.com/vendors/fluxx/subprocessors.csv

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated)
- Status page last read: 2026-10-01
- No incidents reported in the last 12 months
- 2026-06-16: Degraded Performance in EU Region (major)
- 2026-04-03: Reports Dataset Update Delays (Grantelligence) (minor)
- 2026-01-28: AWS latency in EU-WEST-1 Region (minor)
- 2026-01-23: Report & Card Exports Stuck in “New” Status (minor)
- 2025-10-29: Service degradation on Microsoft 365 (Business or Enterprise) and Microsoft Azure (minor)
- 2025-10-20: Degraded performance for US customers (minor)
- 2025-10-20: Jira Outage (minor)
- 2025-10-02: Grantelligence SSO impacted in US regions (minor)

## Security contact

From its security.txt (https://www.fluxx.io/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/27867)):

- Contact: mailto:security@fluxxlabs.com
- Disclosure policy: https://www.fluxx.io/security
- Security jobs: https://job-boards.greenhouse.io/fluxx
- Languages: en
- Valid until 2027-09-24

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
