# Fly.io Fly.io declares [37 subprocessors](https://thirdpartyindex.com/vendors/fly-io#subprocessors) in [its subprocessor list](https://fly.io/legal/sub-processors/), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/179172)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). The list last changed on 2026-10-29: 2 added, 0 removed. [20 tracked vendors](https://thirdpartyindex.com/vendors/fly-io#used-by) name Fly.io as a subprocessor, including [Deepgram](https://thirdpartyindex.com/vendors/deepgram), [Supabase](https://thirdpartyindex.com/vendors/supabase) and [Replicate](https://thirdpartyindex.com/vendors/replicate). Fly.io (fly.io): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/fly-io - Documents last verified: 2026-11-12 - Transparency rating: 75/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 32 tracked vendors directly, 202 within two hops, 490 within three; 20 tracked vendors rely on it directly, 219 within two hops, 1941 within three - Cite as: Fly.io, Third Party Index, https://thirdpartyindex.com/vendors/fly-io (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Subprocessor list | https://fly.io/legal/sub-processors/ | 2026-11-11 | 2026-10-29 | | Privacy policy | https://fly.io/legal/privacy-policy/ | 2026-11-11 | 2026-10-30 | | Terms | https://fly.io/legal/terms-of-service/ | 2026-11-11 | 2026-10-30 | | Security page | https://fly.io/security/ | 2026-11-11 | 2026-10-21 | | security.txt | https://fly.io/.well-known/security.txt | 2026-11-12 | 2026-11-05 | | Status page | https://status.flyio.net/ | 2026-11-12 | 2026-11-12 | ## Subprocessors (37) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | AI-assisted log analysis, support responses, and signup classification | United States | 2026-09-23 | | [AWS](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Account management, backup storage, engineering support | United States | 2026-09-23 | | CacheNetworks | Hosting provider | United States | 2026-09-23 | | [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse.md) | Audit log storage for control plane API requests | United States | 2026-10-25 | | [Customer.io](https://thirdpartyindex.com/vendors/customer-io.md) | Newsletters and transactional email | United States | 2026-09-23 | | [DataPacket](https://thirdpartyindex.com/vendors/datapacket.md) | Hosting provider | United Kingdom | 2026-09-23 | | [Depot](https://thirdpartyindex.com/vendors/depot.md) | Customer software builds | United States | 2026-09-23 | | [Discord](https://thirdpartyindex.com/vendors/discord.md) | Customer support communication | United States | 2026-09-23 | | [Discourse](https://thirdpartyindex.com/vendors/discourse.md) | Customer support communication | United States | 2026-09-23 | | [Dropbox Sign](https://thirdpartyindex.com/vendors/dropbox-sign.md) | Agreement signing (DPA, BAA, NDA) | United States | 2026-09-27 | | [Google](https://thirdpartyindex.com/vendors/google-cloud.md) | Productivity suite and cloud infrastructure | United States | 2026-09-23 | | [Help Scout](https://thirdpartyindex.com/vendors/help-scout.md) | Customer support communication | United States | 2026-09-23 | | [Hivelocity](https://thirdpartyindex.com/vendors/hivelocity.md) | Hosting provider | United States | 2026-10-29 | | [Honeycomb](https://thirdpartyindex.com/vendors/honeycomb.md) | Tracing and observability | United States | 2026-09-23 | | [HubSpot](https://thirdpartyindex.com/vendors/hubspot.md) | Customer relationship management | United States | 2026-09-23 | | [incident.io](https://thirdpartyindex.com/vendors/incident-io.md) | Incident response and on-call management | United Kingdom | 2026-09-27 | | [IPinfo](https://thirdpartyindex.com/vendors/ipinfo.md) | Signup IP geolocation and risk scoring | United States | 2026-09-23 | | Latitude | Hosting provider | United States | 2026-09-23 | | [LaunchDarkly](https://thirdpartyindex.com/vendors/launchdarkly.md) | Feature rollout management | United States | 2026-09-23 | | [Mailgun](https://thirdpartyindex.com/vendors/mailgun.md) | Transactional email | United States | 2026-09-23 | | [Metronome](https://thirdpartyindex.com/vendors/metronome.md) | Billing | United States | 2026-09-23 | | [NetActuate](https://thirdpartyindex.com/vendors/netactuate.md) | Hosting provider | United States | 2026-09-23 | | [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Incident summary generation | United States | 2026-09-23 | | [OpenRouter](https://thirdpartyindex.com/vendors/openrouter.md) (AI model provider: OpenRouter) | AI model routing for internal tooling | United States | 2026-10-25 | | PeopleDataLabs | Signup risk scoring | United States | 2026-09-23 | | [Plain](https://thirdpartyindex.com/vendors/plain.md) | Customer support communication | United Kingdom | 2026-09-23 | | [PostHog](https://thirdpartyindex.com/vendors/posthog.md) | Product analytics | Germany | 2026-09-23 | | [RudderStack](https://thirdpartyindex.com/vendors/rudderstack.md) | Product analytics | United States | 2026-09-23 | | [Sentry](https://thirdpartyindex.com/vendors/sentry.md) | Error reporting | United States | 2026-09-23 | | Slab | Knowledge management | United States | 2026-09-23 | | [Slack](https://thirdpartyindex.com/vendors/slack.md) | Customer support communication | United States | 2026-09-23 | | [Snowflake](https://thirdpartyindex.com/vendors/snowflake.md) | Customer relationship management | United States | 2026-09-23 | | [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Payment processing, fraud and abuse prevention | United States | 2026-09-23 | | Tigris | Object storage for Sprites | United States | 2026-09-23 | | [Timescale](https://thirdpartyindex.com/vendors/tiger-data-creators-of-timescaledb.md) | Time-series metrics storage | United States | 2026-09-23 | | [Vultr](https://thirdpartyindex.com/vendors/vultr.md) | Hosting provider | United States | 2026-09-27 | | [Zenlayer](https://thirdpartyindex.com/vendors/zenlayer.md) | Hosting provider | United States | 2026-10-29 | Read from ([evidence](https://thirdpartyindex.com/evidence/7651)). CSV: https://thirdpartyindex.com/vendors/fly-io/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 3. All vendors that list one: https://thirdpartyindex.com/ai ## Web Technologies Fly.io's homepage made 42 requests to 4 domains, and 2 services controlled by another company. Loaded on 2026-11-10 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 2 third parties by category: Analytics 1 (Google Cloud); Payment processors 1 (Stripe). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (2) - Stripe: 6 requests to stripe.com, stripe.network; Stripe dahlia (its subprocessor list names it too) - Google Cloud: 1 request to googletagmanager.com; Google Analytics, Google Tag Manager (its subprocessor list names it too) ### First party (1) - Fly.io: 35 requests to fly.io; Elixir, Erlang, Fly.io, Leaflet 1.9.4, Open Graph, PWA, Phoenix Framework, Phoenix LiveView, Plausible, Priority Hints ## Subprocessor of (20) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Builder.io](https://thirdpartyindex.com/vendors/builder-io.md) - [Campsite](https://thirdpartyindex.com/vendors/campsite.md): Application hosting - [Day AI](https://thirdpartyindex.com/vendors/day-ai.md): Cloud provider - [Deepgram](https://thirdpartyindex.com/vendors/deepgram.md): Cloud hosting and edge compute platform (infrastructure & deployment services) - [Double](https://thirdpartyindex.com/vendors/double.md): White labeling - [Featurebase](https://thirdpartyindex.com/vendors/featurebase-molecula-corp.md): Application hosting - [Fillout](https://thirdpartyindex.com/vendors/fillout.md) - [Funnelfeedr](https://thirdpartyindex.com/vendors/funnelfeedr.md): Hosting provider for containerised data-collection services. Customer Data is not stored here. - [ilert](https://thirdpartyindex.com/vendors/ilert.md) - [MeshMesh](https://thirdpartyindex.com/vendors/meshmesh.md): Application infrastructure - [One Horizon](https://thirdpartyindex.com/vendors/one-horizon.md): Hosting and Redis caching - [Outline](https://thirdpartyindex.com/vendors/outline.md): Hosting - [Pilosa](https://thirdpartyindex.com/vendors/pilosa.md): Application hosting - [Replicate](https://thirdpartyindex.com/vendors/replicate.md): Public Cloud infrastructure - [Salad](https://thirdpartyindex.com/vendors/salad.md) - [Spiffy](https://thirdpartyindex.com/vendors/spiffy.md): Cloud infrastructure provider for Spiffy, where all applications are hosted. Almost all data stored, processed, and transmitted through Spiffy resides on Fly da… - [Supabase](https://thirdpartyindex.com/vendors/supabase.md): Provision of hosting services - [Supered](https://thirdpartyindex.com/vendors/supered.md): Servers - [Tigris Data](https://thirdpartyindex.com/vendors/tigris-data.md): Hosting Provider - [Turso](https://thirdpartyindex.com/vendors/turso-tech.md): Cloud hosting ## Service status Incidents it reported on its own status page. - Last 90 days: 76 reported incidents (29 major or critical, 30 minor, 17 with no impact stated) - Typical time to resolve: 1 h 3 min - Status page last read: 2026-11-12 - Under way: LAX region outage (critical), since 2026-11-12 00:08 UTC - 2026-11-12: LAX region outage (critical) - 2026-11-11: Intermittent errors pushing images to Fly.io Registry (no impact stated) - 2026-11-06: IPv6 egress issues on a subset of IAD hosts (minor) - 2026-11-04: Emergency network maintenance on a subset of hosts in ORD (minor) - 2026-11-02: Elevated Machine start failures in ARN (minor) - 2026-11-02: Emergency maintenance in IAD (major) - 2026-11-01: Outbound IPv4 connectivity failures in ARN, JNB, and GRU (minor) - 2026-10-30: Slow image pulls delaying Machine starts in IAD (minor) ## Incidents reported by Fly.io's subprocessors Incidents reported in the last 30 days on their own status pages by 17 vendors Fly.io lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-12: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Fly.io lists as a subprocessor, reported INC20000347 (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fly.io lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fly.io lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Fly.io lists as a subprocessor, reported US issues feed throwing intermittent errors (minor) - 2026-11-11: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Fly.io lists as a subprocessor, reported Provisioning and scaling operations may take longer in AWS ap-northeast-1 Tokyo (minor) - 2026-11-11: [incident.io](https://thirdpartyindex.com/vendors/incident-io#status), which Fly.io lists as a subprocessor, reported Disruption to Slack incident channels and messages (major) - 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Fly.io lists as a subprocessor, reported Account emails not being delivered (major) - 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Fly.io lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated) - 2026-11-10: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Fly.io lists as a subprocessor, reported EU region replay ingestion latency (minor) - 2026-11-10: [RudderStack](https://thirdpartyindex.com/vendors/rudderstack#status), which Fly.io lists as a subprocessor, reported Delayed delivery to Snowflake Streaming destinations (AWS us-east-1) (no impact stated) - 2026-11-10: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Fly.io lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-11-10: [Metronome](https://thirdpartyindex.com/vendors/metronome#status), which Fly.io lists as a subprocessor, reported Alerts are delayed (major) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fly.io lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fly.io lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Fly.io lists as a subprocessor, reported Help Center errors (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fly.io lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-09: [Discord](https://thirdpartyindex.com/vendors/discord#status), which Fly.io lists as a subprocessor, reported Connectivity Issue w/ Discord's Homepage and Marketing Sites (major) - 2026-11-09: [LaunchDarkly](https://thirdpartyindex.com/vendors/launchdarkly#status), which Fly.io lists as a subprocessor, reported Email notifications are not being delivered (minor) - 2026-11-09: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Fly.io lists as a subprocessor, reported Intermittent API errors on write actions (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fly.io lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Fly.io lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor) - 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Fly.io lists as a subprocessor, reported INC20000337 (minor) - 2026-11-06: [Customer.io](https://thirdpartyindex.com/vendors/customer-io#status), which Fly.io lists as a subprocessor, reported Customers are Unable to add new Email Sending Domains (major) - 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Fly.io lists as a subprocessor, reported INC20000336 (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fly.io lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fly.io lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fly.io lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-04: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Fly.io lists as a subprocessor, reported Ingestion delays across all data (minor) - 2026-11-04: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Fly.io lists as a subprocessor, reported Delays in incoming emails (minor) - 2026-11-03: [Depot](https://thirdpartyindex.com/vendors/depot#status), which Fly.io lists as a subprocessor, reported Increased queue times for Github Actions jobs (minor) - 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Fly.io lists as a subprocessor, reported Delays in spans and transactions processing (major) - 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Fly.io lists as a subprocessor, reported Sentry.io dashboard and API is down (critical) - 2026-11-03: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Fly.io lists as a subprocessor, reported Some Sidekick requests failing (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fly.io lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-11-02: [Metronome](https://thirdpartyindex.com/vendors/metronome#status), which Fly.io lists as a subprocessor, reported Raw Events Data Export Data is Stale (no impact stated) - 2026-11-02: [Metronome](https://thirdpartyindex.com/vendors/metronome#status), which Fly.io lists as a subprocessor, reported \[RESOLVED\] raw events data export may have stale data (no impact stated) - 2026-11-02: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Fly.io lists as a subprocessor, reported Delays receiving Slack messages in Plain (minor) - 2026-11-02: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Fly.io lists as a subprocessor, reported SQL Console database connection outage (minor) - 2026-11-02: [incident.io](https://thirdpartyindex.com/vendors/incident-io#status), which Fly.io lists as a subprocessor, reported Sentry integration degraded (minor) - 2026-11-02: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Fly.io lists as a subprocessor, reported Sentry dashboard is down (critical) - 2026-11-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Fly.io lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated) - 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Fly.io lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated) - 2026-10-31: [Discord](https://thirdpartyindex.com/vendors/discord#status), which Fly.io lists as a subprocessor, reported Issues establishing voice call (major) - 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Fly.io lists as a subprocessor, reported INC20000321 (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fly.io lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [Discord](https://thirdpartyindex.com/vendors/discord#status), which Fly.io lists as a subprocessor, reported Issues establishing voice calls (major) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fly.io lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-30: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Fly.io lists as a subprocessor, reported Reporting data delayed (minor) - 2026-10-29: [Depot](https://thirdpartyindex.com/vendors/depot#status), which Fly.io lists as a subprocessor, reported Delay Starting CI Jobs (minor) - 2026-10-29: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Fly.io lists as a subprocessor, reported Elevated errors across the Plain app, API and help centers (major) - 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Fly.io lists as a subprocessor, reported INC20000319 (minor) - 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Fly.io lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor) - 2026-10-28: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Fly.io lists as a subprocessor, reported Degraded AI features (minor) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Fly.io lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor) - 2026-10-28: [Mailgun](https://thirdpartyindex.com/vendors/mailgun#status), which Fly.io lists as a subprocessor, reported Route delays in EU Region (minor) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Fly.io lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor) - 2026-10-27: [Customer.io](https://thirdpartyindex.com/vendors/customer-io#status), which Fly.io lists as a subprocessor, reported Customer.io UI is currently unavailable for some customers (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Fly.io lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fly.io lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Fly.io lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fly.io lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-26: [LaunchDarkly](https://thirdpartyindex.com/vendors/launchdarkly#status), which Fly.io lists as a subprocessor, reported delayed event processing (minor) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fly.io lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Fly.io lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Fly.io lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major) - 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Fly.io lists as a subprocessor, reported Elevated Blik errors (no impact stated) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Fly.io lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Fly.io lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major) - 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Fly.io lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fly.io lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fly.io lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Fly.io lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-10-23: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Fly.io lists as a subprocessor, reported Degraded support ticket submission and response (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fly.io lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Fly.io lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [Metronome](https://thirdpartyindex.com/vendors/metronome#status), which Fly.io lists as a subprocessor, reported Ingest and Alerts are delayed (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fly.io lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fly.io lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [Metronome](https://thirdpartyindex.com/vendors/metronome#status), which Fly.io lists as a subprocessor, reported Alerts are delayed (minor) - 2026-10-22: [Honeycomb](https://thirdpartyindex.com/vendors/honeycomb#status), which Fly.io lists as a subprocessor, reported Email notifications for SLOs, Triggers, and Anomaly Detection not sending (major) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Fly.io lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Fly.io lists as a subprocessor, reported Search results may be missing recent conversations (minor) - 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Fly.io lists as a subprocessor, reported Elevated errors affecting Connectors (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fly.io lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Fly.io lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fly.io lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Fly.io lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Fly.io lists as a subprocessor, reported INC20000301 (critical) - 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Fly.io lists as a subprocessor, reported Increased latency processing integration webhooks (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fly.io lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fly.io lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Fly.io lists as a subprocessor, reported Sentry.io not loading in US region (critical) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Fly.io lists as a subprocessor, reported INC20000299 (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fly.io lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-20: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Fly.io lists as a subprocessor, reported Sentry.io not loading (major) - 2026-10-20: [Honeycomb](https://thirdpartyindex.com/vendors/honeycomb#status), which Fly.io lists as a subprocessor, reported Slowness in US region (major) - 2026-10-20: [Honeycomb](https://thirdpartyindex.com/vendors/honeycomb#status), which Fly.io lists as a subprocessor, reported Degraded event ingest (major) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Fly.io lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated) - 2026-10-20: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Fly.io lists as a subprocessor, reported Google Cloud Outage (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Fly.io lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated) - 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Fly.io lists as a subprocessor, reported INC20000294 (critical) - 2026-10-19: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Fly.io lists as a subprocessor, reported Sentry is down (critical) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fly.io lists as a subprocessor, reported File Download errors (minor) - 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Fly.io lists as a subprocessor, reported INC20000290 (minor) - 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Fly.io lists as a subprocessor, reported INC20000287 (critical) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Fly.io lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Fly.io lists as a subprocessor, reported Elevated declines on Visa (no impact stated) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fly.io lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-15: [LaunchDarkly](https://thirdpartyindex.com/vendors/launchdarkly#status), which Fly.io lists as a subprocessor, reported Elevated 5xx Errors (15:11–15:32 UTC) (minor) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Fly.io lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fly.io lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fly.io lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Fly.io lists as a subprocessor, reported Delayed processing of some thread events (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fly.io lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-14: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Fly.io lists as a subprocessor, reported Ingestion Halted for EAP data in EU (major) - 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Fly.io lists as a subprocessor, reported INC20000277 (minor) ## Recent changes Changes to its documents and subprocessor list since monitoring began. - 2026-10-29: Added subprocessor: Hivelocity ([evidence](https://thirdpartyindex.com/evidence/179172)) - 2026-10-29: Added subprocessor: Zenlayer ([evidence](https://thirdpartyindex.com/evidence/179172)) - 2026-09-27: Added subprocessor: Dropbox Sign ([evidence](https://thirdpartyindex.com/evidence/9715)) - 2026-09-27: Added subprocessor: incident.io ([evidence](https://thirdpartyindex.com/evidence/9715)) - 2026-09-27: Added subprocessor: Vultr ([evidence](https://thirdpartyindex.com/evidence/9715)) Feed: https://thirdpartyindex.com/vendors/fly-io/changes.atom The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/fly-io ## Security contact From its security.txt (https://fly.io/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/214720)): - Contact: mailto:security@fly.io - Disclosure policy: https://docs.fly.io/security - Languages: en - Valid until 2027-10-22 --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api