# Frill Frill declares [13 subprocessors](https://thirdpartyindex.com/vendors/frill-co#subprocessors) in [its subprocessor list](https://frill.co/legal/gdpr/sub-processors), which we last checked on 2026-11-12 ([evidence](https://thirdpartyindex.com/evidence/246790)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Stripe](https://thirdpartyindex.com/vendors/stripe). No published changes since we first read it on 2026-11-07. [3 tracked vendors](https://thirdpartyindex.com/vendors/frill-co#used-by) name Frill as a subprocessor, including [apiphani](https://thirdpartyindex.com/vendors/apiphani), [SalesBlink](https://thirdpartyindex.com/vendors/salesblink) and [StackGuardian](https://thirdpartyindex.com/vendors/stackguardian). Frill (frill.co): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/frill-co - Documents last verified: 2026-11-12 - Transparency rating: 71/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 13 tracked vendors directly, 115 within two hops, 443 within three; 3 tracked vendors rely on it directly, 3 within two hops, 3 within three - Cite as: Frill, Third Party Index, https://thirdpartyindex.com/vendors/frill-co (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Subprocessor list | https://frill.co/legal/gdpr/sub-processors | 2026-11-12 | 2026-11-10 | | Data processing addendum | https://assets.ctfassets.net/3dt621gm7xgb/fvPL0FwgibZGoryManggK/4cb03f72af0f8ad29c73877a446e68c9/Frill\_-\_Data\_Processing\_Addendum.pdf | 2026-11-11 | 2026-11-07 | | Privacy policy | https://frill.co/legal/privacy-policy | 2026-11-12 | 2026-11-07 | | Terms | https://frill.co/legal/terms-of-service | 2026-11-12 | 2026-11-12 | ## Subprocessors (13) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Hosting | U.S | 2026-11-07 | | [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse.md) | Real-time database and analytics | U.S | 2026-11-07 | | [Customer.io](https://thirdpartyindex.com/vendors/customer-io.md) | Support | U.S | 2026-11-07 | | [Github](https://thirdpartyindex.com/vendors/github.md) | Code repository | U.S | 2026-11-07 | | [Google Tag Manager](https://thirdpartyindex.com/vendors/google-cloud.md) | Tag management for analytics and marketing | U.S | 2026-11-07 | | [Helpscout](https://thirdpartyindex.com/vendors/help-scout.md) | Support | U.S | 2026-11-07 | | [PostHog](https://thirdpartyindex.com/vendors/posthog.md) | Product analytics and session recording | UK | 2026-11-07 | | [Rollbar](https://thirdpartyindex.com/vendors/rollbar.md) | Error tracking and monitoring | U.S | 2026-11-07 | | [SendGrid](https://thirdpartyindex.com/vendors/sendgrid.md) | Transactional and marketing email delivery | U.S | 2026-11-07 | | [Slack](https://thirdpartyindex.com/vendors/slack.md) | Communication | U.S | 2026-11-07 | | [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Billing | U.S | 2026-11-07 | | [Trello](https://thirdpartyindex.com/vendors/trello.md) | Project Management | Australia | 2026-11-07 | | [Xero](https://thirdpartyindex.com/vendors/xero.md) | Accounting | Australia | 2026-11-07 | Read from ([evidence](https://thirdpartyindex.com/evidence/229995)). CSV: https://thirdpartyindex.com/vendors/frill-co/subprocessors.csv ## Web Technologies Frill's homepage made 158 requests to 16 domains, and 8 services controlled by another company. Loaded on 2026-11-07 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 8 third parties by category: Analytics 2 (Google Cloud, Cloudflare); Live chat 1 (Work Paragon LLC (Ferndesk)); Cookie compliance 1 (CookieYes); CDN 1 (usually detected as CDN: jsDelivr); JavaScript libraries 1 (usually detected as JavaScript libraries: bunny.net); Page builders 1 (Framer); Widgets 1 (Flook). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (8) - Framer: 124 requests to framerusercontent.com, framer.com, framerstatic.com; Framer Sites - bunny.net: 9 requests to bunny.net - Google Cloud: 8 requests to doubleclick.net, google.com, googletagmanager.com, fonts.googleapis.com, gstatic.com; Google Analytics, Google Tag Manager (its subprocessor list names it too) - CookieYes: 6 requests to cdn-cookieyes.com, cookieyes.com; CookieYes - jsDelivr: 4 requests to jsdelivr.net - Work Paragon LLC (Ferndesk): 3 requests to ferndesk.com; Ferndesk - Cloudflare: 1 request to cloudflareinsights.com; Cloudflare Browser Insights - Flook: 1 request to flook.co; Flook ### First party (1) - Frill: 2 requests to frill.co; Bunny, Bunny Fonts, Cloudflare, Framer Motion, Google Font API, HSTS, HTTP/3, Open Graph, Priority Hints, React, Svelte, core-js 3.36.1, jsDelivr, lit-html 3.2.1 5 tracked companies loaded by the homepage are not in Frill's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (3) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [apiphani](https://thirdpartyindex.com/vendors/apiphani.md): Customer feedback and feature request submissions - [SalesBlink](https://thirdpartyindex.com/vendors/salesblink.md): Feature request board and product roadmap - [StackGuardian](https://thirdpartyindex.com/vendors/stackguardian.md): Customer Service ## Incidents reported by Frill's subprocessors Incidents reported in the last 30 days on their own status pages by 7 vendors Frill lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported MMS Delivery Failures from Twilio to GCI United States (minor) - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Failures from Twilio Long Codes to AT&T United States (minor) - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Sierra Leone (minor) - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Failures From Long Code Numbers to AT&T in the US (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Kazakhstan (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor) - 2026-11-11: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Frill lists as a subprocessor, reported Impact across multiple GitHub products including Actions, Pages, and Copilot products. (critical) - 2026-11-11: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Frill lists as a subprocessor, reported Incident with Webhooks (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Voice Call Failures in JP1 (minor) - 2026-11-11: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Frill lists as a subprocessor, reported Provisioning and scaling operations may take longer in AWS ap-northeast-1 Tokyo (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated) - 2026-11-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Issue resolved (minor) - 2026-11-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor) - 2026-11-10: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Frill lists as a subprocessor, reported Incident with Git Operations and Pull Requests (critical) - 2026-11-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-11-10: [Xero](https://thirdpartyindex.com/vendors/xero#status), which Frill lists as a subprocessor, reported Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub (major) - 2026-11-09: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Frill lists as a subprocessor, reported Degraded availability for GPT-5.3 Codex and GPT-5.6 models in Copilot (major) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor) - 2026-11-09: [Xero](https://thirdpartyindex.com/vendors/xero#status), which Frill lists as a subprocessor, reported UK: HMRC connected services - MTD IT and MTD VAT (minor) - 2026-11-09: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Frill lists as a subprocessor, reported Incident with Actions and Checks API (critical) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor) - 2026-11-09: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Frill lists as a subprocessor, reported Incident with Webhooks and Actions (major) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor) - 2026-11-09: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Frill lists as a subprocessor, reported Increased timeouts due to surge in anonymous users (minor) - 2026-11-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor) - 2026-11-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor) - 2026-11-08: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Frill lists as a subprocessor, reported Increase in timeouts for some unauthenticated users (minor) - 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor) - 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor) - 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor) - 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor) - 2026-11-06: [Customer.io](https://thirdpartyindex.com/vendors/customer-io#status), which Frill lists as a subprocessor, reported Customers are Unable to add new Email Sending Domains (major) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Notification Logs Unavailable in Console (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor) - 2026-11-05: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Frill lists as a subprocessor, reported Degraded performance for multiple GitHub services (minor) - 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor) - 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor) - 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor) - 2026-11-05: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Frill lists as a subprocessor, reported Incident with Actions (minor) - 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor) - 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor) - 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Delayed Email Validation History (minor) - 2026-11-04: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Frill lists as a subprocessor, reported Incident with Actions (major) - 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor) - 2026-11-04: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Frill lists as a subprocessor, reported Incident with Actions and Pages (major) - 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor) - 2026-11-04: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Frill lists as a subprocessor, reported Incident with Pull Requests, Git Operations and Issues (major) - 2026-11-04: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Frill lists as a subprocessor, reported Increased task-related errors for Copilot Mission Control (minor) - 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-03: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Frill lists as a subprocessor, reported Incident with Git Operations (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor) - 2026-11-03: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Frill lists as a subprocessor, reported Incident with API, Git, and Copilot requests (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Media Streams Audio Delays (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated) - 2026-11-02: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Frill lists as a subprocessor, reported Elevated errors on GPT-5.4 Nano (minor) - 2026-11-02: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Frill lists as a subprocessor, reported SQL Console database connection outage (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor) - 2026-11-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor) - 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Frill lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated) - 2026-10-30: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Frill lists as a subprocessor, reported Incident with Dependabot (minor) - 2026-10-30: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Frill lists as a subprocessor, reported Incident with Actions, Pages, and Webhooks (major) - 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor) - 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor) - 2026-10-30: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Frill lists as a subprocessor, reported Disruption with GitHub services (critical) - 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor) - 2026-10-29: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Frill lists as a subprocessor, reported Disruption with Copilot Cloud services (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor) - 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Frill lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor) - 2026-10-28: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Frill lists as a subprocessor, reported Disruption with some Copilot services (critical) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor) - 2026-10-28: [rollbar](https://thirdpartyindex.com/vendors/rollbar#status), which Frill lists as a subprocessor, reported Increased occurrence processing pipeline latency (minor) - 2026-10-28: [Xero](https://thirdpartyindex.com/vendors/xero#status), which Frill lists as a subprocessor, reported Global: Xero - customers are experiencing issues across Xero (critical) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Twilio Console Errors (no impact stated) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-27: [Customer.io](https://thirdpartyindex.com/vendors/customer-io#status), which Frill lists as a subprocessor, reported Customer.io UI is currently unavailable for some customers (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Voice Call Failures From Twilio Phone Numbers to Germany (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor) - 2026-10-27: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Frill lists as a subprocessor, reported Elevated 404s for GitHub App s2s tokens in git/API (no impact stated) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor) - 2026-10-26: [Xero](https://thirdpartyindex.com/vendors/xero#status), which Frill lists as a subprocessor, reported Global: Xero - some customers may be experiencing intermittent errors in Xero. (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor) - 2026-10-26: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Frill lists as a subprocessor, reported Incident with Actions, Issues, API Requests and Pull Requests (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor) - 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor) - 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor) - 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor) - 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Frill lists as a subprocessor, reported Elevated Blik errors (no impact stated) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor) - 2026-10-23: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Frill lists as a subprocessor, reported Grok 4.6 and Grok 4.7 Service Issues (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor) - 2026-10-23: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Frill lists as a subprocessor, reported Disruption with Dependabot Alerts (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor) - 2026-10-23: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Frill lists as a subprocessor, reported Delayed Actions status check results (minor) - 2026-10-23: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Frill lists as a subprocessor, reported Degraded support ticket submission and response (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Frill lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor) - 2026-10-22: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Frill lists as a subprocessor, reported Project updates delayed (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Frill lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Frill lists as a subprocessor, reported Incident with Actions (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported RCS Inbound Events Delayed (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Billing Delays (no impact stated) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor) - 2026-10-21: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Frill lists as a subprocessor, reported Delays for Pull Requests and Webhook deliveries (critical) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Frill lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor) - 2026-10-20: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Frill lists as a subprocessor, reported Google Cloud Outage (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Frill lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor) - 2026-10-19: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Frill lists as a subprocessor, reported Degraded availability for GitHub Actions, GitHub Pages and Webhooks (critical) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-18: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor) - 2026-10-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Frill lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated) - 2026-10-15: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Frill lists as a subprocessor, reported CCA Automations are delayed when starting an Automation (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Email suppression issues (no impact stated) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Frill lists as a subprocessor, reported Elevated declines on Visa (no impact stated) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor) - 2026-10-15: [Xero](https://thirdpartyindex.com/vendors/xero#status), which Frill lists as a subprocessor, reported Global: Subscriptions - some customers are unable to purchase and management subscriptions (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Frill lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-10-14: [Xero](https://thirdpartyindex.com/vendors/xero#status), which Frill lists as a subprocessor, reported Global: Xero - Some customers may be experiencing some errors in product and inability to view invoice PDFs. (major) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor) - 2026-10-13: [GitHub](https://thirdpartyindex.com/vendors/github#status), which Frill lists as a subprocessor, reported \[Retroactive\] Actions workflow run logs delayed (minor) - 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor) - 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor) - 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor) - 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Frill lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/frill-co --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api