# Fullstory Fullstory declares [7 subprocessors](https://thirdpartyindex.com/vendors/fullstory#subprocessors) in [its subprocessor list](https://www.fullstory.com/legal/subprocessor-list/), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/1882)). They include [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud), [OpenAI](https://thirdpartyindex.com/vendors/openai) and [Anthropic](https://thirdpartyindex.com/vendors/anthropic). No published changes since we first read it on 2026-09-22. [108 tracked vendors](https://thirdpartyindex.com/vendors/fullstory#used-by) name Fullstory as a subprocessor, including [GitHub](https://thirdpartyindex.com/vendors/github), [Zapier](https://thirdpartyindex.com/vendors/zapier) and [Deepgram](https://thirdpartyindex.com/vendors/deepgram). Fullstory (fullstory.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/fullstory - Documents last verified: 2026-11-11 - Transparency rating: 89/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 7/8 (partial); Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 6/6; Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 7 tracked vendors directly, 87 within two hops, 297 within three; 108 tracked vendors rely on it directly, 914 within two hops, 2492 within three - Cite as: Fullstory, Third Party Index, https://thirdpartyindex.com/vendors/fullstory (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.fullstory.com/ | 2026-11-11 | 2026-11-03 | | Subprocessor list | https://www.fullstory.com/legal/subprocessor-list/ | 2026-11-11 | 2026-09-22 | | Data processing addendum | https://www.fullstory.com/legal/form-of-standard-dpa/ | 2026-11-11 | 2026-09-22 | | Privacy policy | https://www.fullstory.com/legal/privacy-policy/ | 2026-11-11 | 2026-09-22 | | Terms | https://www.fullstory.com/legal/terms-and-conditions/ | 2026-11-11 | 2026-09-22 | | security.txt | https://www.fullstory.com/.well-known/security.txt | 2026-11-11 | 2026-09-22 | | Status page | https://status.fullstory.com/ | 2026-11-11 | 2026-11-11 | ## Subprocessors (7) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | Support delivery of the SaaS Services to Customer | United States | 2026-09-22 | | [Fastly, Inc. (Signal Sciences Corporation)](https://thirdpartyindex.com/vendors/fastly.md) | Real-time threat detection and prevention; web application Firewall | United States | 2026-09-22 | | [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | Data storage and processing, security monitoring, and AI model inference for in-product AI features | United States; Germany | 2026-09-22 | | [Marketo](https://thirdpartyindex.com/vendors/marketo.md) | Cloud-based Email and Marketing Services tool | United States | 2026-09-22 | | [OpenAI (optional)](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Support various Generative AI features within Fullstory | — | 2026-09-22 | | [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | Customer relationship management solution platform | United States | 2026-09-22 | | [Zendesk](https://thirdpartyindex.com/vendors/zendesk.md) | Customer service platform that supports customer interactions e.g. via email | United States | 2026-09-22 | Read from ([evidence](https://thirdpartyindex.com/evidence/1882)). CSV: https://thirdpartyindex.com/vendors/fullstory/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 2. All vendors that list one: https://thirdpartyindex.com/ai ## Compliance As its trust center lists them. - Audited: SOC 2, ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, ISO/IEC 27701, ISO/IEC 42001 ([evidence](https://thirdpartyindex.com/evidence/1877)) - Claimed: SOC 3, GDPR, CCPA/CPRA, Data Privacy Framework ([evidence](https://thirdpartyindex.com/evidence/77130)) ## Web Technologies Fullstory's homepage made 313 requests to 31 domains, 20 services controlled by another company, and 3 domains not identified. Loaded on 2026-11-04 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 20 third parties by category: Analytics 7 (Clay, LinkedIn, ZoomInfo, G2.com, Cloudflare, Intentsify, LLC, Meta); Advertising 5 (AdRoll, Google Cloud, MNTN, Inc., Vibe Advertising Inc.; usually detected as Advertising: Xandr); Marketing automation 3 (6Sense Insights, Inc., Noble.com, Inc., Adobe); Live chat 1 (Qualified.com, Inc.); Cookie compliance 1 (Osano); Geolocation 1 (ipify); Issue trackers 1 (usually detected as Issue trackers: Sentry); Personalisation 1 (usually detected as Personalisation: Contentful). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (20) - Contentful: 116 requests to ctfassets.net - Qualified.com, Inc.: 33 requests to qualified.com; Qualified - AdRoll: 27 requests to adroll.com; AdRoll - 6Sense Insights, Inc.: 19 requests to 6sc.co, 6sense.com; 6sense - Google Cloud: 12 requests to google.com, doubleclick.net, googletagmanager.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager (its subprocessor list names it too) - Noble.com, Inc.: 10 requests to thatsnoble.com; Noble - Clay: 4 requests to claydar.com; Clay Web Intent - MNTN, Inc.: 4 requests to mountain.com; Mountain - Osano: 4 requests to osano.com; Osano - Adobe: 3 requests to marketo.net, mktoresp.com; Marketo - LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag - Vibe Advertising Inc.: 3 requests to vibe.co; Vibe.co - ZoomInfo: 3 requests to zi-scripts.com, zoominfo.com; Zoominfo - G2.com: 2 requests to g2.com, g2crowd.com; G2 Track Your Prospects - ipify: 2 requests to ipify.org; ipify - Cloudflare: 1 request to cloudflareinsights.com; Cloudflare Browser Insights - Intentsify, LLC: 1 request to intentsify.io; Intentsify - Meta: 1 request to facebook.net; Facebook Pixel - Sentry: 1 request to sentry.io - Xandr: 1 request to adnxs.com ### Unknown (3) Domains not identified yet: 54.156.2.105, test-the-things.com, usbrowserspeed.com ### First party (1) - Fullstory: 60 requests to fullstory.com; AdRoll CMP System, Contentful, Emotion, FullStory, Gatsby 5.15.0, HSTS, Netlify, Open Graph, PWA, React, Sentry, Webpack, core-js 2.6.12, lit-html 2.8.0 11 tracked companies loaded by the homepage are not in Fullstory's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (108) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [15Five](https://thirdpartyindex.com/vendors/15five.md) - [2NDSITE Inc. (Freshbooks)](https://thirdpartyindex.com/vendors/2ndsite-inc-freshbooks.md): Customer Support, Analytics - [Agilysys](https://thirdpartyindex.com/vendors/agilysys.md) - [Albert Invent](https://thirdpartyindex.com/vendors/albert-invent.md): Session Replay / User Behavior Analytics - [Armis](https://thirdpartyindex.com/vendors/armis.md): Provides insights about the Customer user session - [Ashby](https://thirdpartyindex.com/vendors/ashby.md): Monitor and Analyze Interaction - [AutoRABIT](https://thirdpartyindex.com/vendors/autorabit.md) - [Avalara](https://thirdpartyindex.com/vendors/avalara.md): Customer experience analytics service - [AWeber](https://thirdpartyindex.com/vendors/aweber.md): Customer Support; Fullstory Privacy - [BetterCloud](https://thirdpartyindex.com/vendors/bettercloud.md): Data Analytics; \[Website\]( Analyzes user behavior while utilizing the application. - [Brightcove](https://thirdpartyindex.com/vendors/brightcove.md): Analytics - [Builder.io](https://thirdpartyindex.com/vendors/builder-io.md) - [Capsule8](https://thirdpartyindex.com/vendors/capsule8.md): Session replay, product analytics, and digital experience insights. - [Carta](https://thirdpartyindex.com/vendors/carta.md): Product analytics platform used when developing new features and services. It stores user contact details, product usage recordings and product usage analytics. - [CB Insights](https://thirdpartyindex.com/vendors/cb-insights.md): Product Analytics - [Certara](https://thirdpartyindex.com/vendors/certara.md): Customer experience tracking (FullStory) - [Chronosphere](https://thirdpartyindex.com/vendors/chronosphere.md): Anonymous usage analytics - [Claroty](https://thirdpartyindex.com/vendors/claroty.md) - [Clearbit](https://thirdpartyindex.com/vendors/clearbit.md): FullStory is an application analytics platform that provides insight into how users interact with Clearbit Site and Services. - [Cloudmersive](https://thirdpartyindex.com/vendors/cloudmersive.md): Website Analytics - [CM.com](https://thirdpartyindex.com/vendors/cm-com.md) - [CoderPad](https://thirdpartyindex.com/vendors/coderpad.md): Product analytics and support - [Cohere](https://thirdpartyindex.com/vendors/cohere.md): Software Delivery Platform - [Command Alkon](https://thirdpartyindex.com/vendors/command-alkon.md): Analytics and session replay - [Conveyor](https://thirdpartyindex.com/vendors/conveyor.md): User Behavior Analytics - [Credo AI](https://thirdpartyindex.com/vendors/credo-ai.md): Product analytics - [CS DISCO](https://thirdpartyindex.com/vendors/cs-disco.md): User Insights service - [Cube Dev](https://thirdpartyindex.com/vendors/cube-dev.md): Product Features: Product Analytics; Provides session replay and digital experience analytics. Processes user interaction events to troubleshoot issues and impr… - [Cypress](https://thirdpartyindex.com/vendors/cypress.md) - [Deepgram](https://thirdpartyindex.com/vendors/deepgram.md): A customer experience analytics platform that helps businesses understand user behavior on their websites and applications. - [Demandbase](https://thirdpartyindex.com/vendors/demandbase.md): Product Analytics - [Demodesk](https://thirdpartyindex.com/vendors/demodesk.md): Provision of functions for product analysis. - [Digicert](https://thirdpartyindex.com/vendors/digicert.md): Monitor product usage and session replay - [Dock](https://thirdpartyindex.com/vendors/dock.md): Product analytics - [Donut](https://thirdpartyindex.com/vendors/donut.md): Web app usage and support - [Dovetail](https://thirdpartyindex.com/vendors/dovetail.md): Usage analytics and tracking for free workspaces only; Usage data, IP addresses, and location data are processed by Fullstory - [Enboarder](https://thirdpartyindex.com/vendors/enboarder.md) - [EverAfter](https://thirdpartyindex.com/vendors/everafter.md): User behavior\*; User behaviour - [EverTrue](https://thirdpartyindex.com/vendors/evertrue.md): Reporting and analytics - [Expensify](https://thirdpartyindex.com/vendors/expensify.md): Core Product; Product and design - [Explorium](https://thirdpartyindex.com/vendors/explorium.md): Session replay and user analytics - [Figure](https://thirdpartyindex.com/vendors/figure.md) - [Flowtrace](https://thirdpartyindex.com/vendors/flowtrace.md): FullStory is a session analytics provider that Flowtrace uses to capture how users interact with the Site. Flowtrace uses this information to analyze and improv… - [Fountain](https://thirdpartyindex.com/vendors/fountain.md): User experience and session monitoring and analytics - [Funnel](https://thirdpartyindex.com/vendors/funnel.md): Analytics/Measurement, Optimization - [Gainsight Software](https://thirdpartyindex.com/vendors/gainsight-software.md): User Interface - [Gem](https://thirdpartyindex.com/vendors/gem.md): Website analytics - [GitHub](https://thirdpartyindex.com/vendors/github.md): Customer support ticketing analysis - [groundcover](https://thirdpartyindex.com/vendors/groundcover.md): User experience analytics - [InMotion Hosting](https://thirdpartyindex.com/vendors/inmotion-hosting.md): Digital experience analytics and troubleshooting; Identifying UX friction points, errors, and performance issues; Improving product usability, stability, and cu… - [Ironclad](https://thirdpartyindex.com/vendors/ironclad.md): Analytics - [Jimdo](https://thirdpartyindex.com/vendors/jimdo.md) - [Kapiche](https://thirdpartyindex.com/vendors/kapiche.md): Product Usage Analytics - [Katalon](https://thirdpartyindex.com/vendors/katalon.md): User session recording and analysis for troubleshooting and product improvements - [Knowde](https://thirdpartyindex.com/vendors/knowde.md): Digital Intelligence - [KnowledgeOwl](https://thirdpartyindex.com/vendors/knowledgeowl.md): User session recordings and analytics - [LeadSquared](https://thirdpartyindex.com/vendors/leadsquared.md) - [Lightning AI](https://thirdpartyindex.com/vendors/lightning-ai.md): Automation and storage services for user experience tracking and validation - [Lightricks](https://thirdpartyindex.com/vendors/lightricks.md): Behavioral data platform - [LiquidPlanner](https://thirdpartyindex.com/vendors/liquidplanner.md): Recording user sessions to diagnose UX issues, and understand user workflows for improving product usability.; Usage Analytics - [Lumerate](https://thirdpartyindex.com/vendors/lumerate.md): Digital experience monitoring and session replay analytics. - [Marker.io](https://thirdpartyindex.com/vendors/marker-io.md): Analytics - [Maxio](https://thirdpartyindex.com/vendors/maxio.md): Customer Support - [Mediafly](https://thirdpartyindex.com/vendors/mediafly.md): User Insights - [Meltwater](https://thirdpartyindex.com/vendors/meltwater.md): User engagement and experience. - [Mobile Action](https://thirdpartyindex.com/vendors/mobile-action.md): Tracker; User activity monitoring and analysis service - [Omatic](https://thirdpartyindex.com/vendors/omatic.md): Digital Experience monitoring of our marketing website and our Omatic Cloud environment. - [Ordergroove](https://thirdpartyindex.com/vendors/ordergroove.md) - [PagerDuty](https://thirdpartyindex.com/vendors/pagerduty.md): User Experience Tools/Data Analytics Services - [Patlytics](https://thirdpartyindex.com/vendors/patlytics.md): FullStory is a behavioral data platform that helps businesses understand and optimize user journeys and digital experiences across web and mobile.; Product and … - [PhoneBurner](https://thirdpartyindex.com/vendors/phoneburner.md): Product analytics and customer session insights - [Qencode](https://thirdpartyindex.com/vendors/qencode.md): Web analytics tool that helps to improve user experience on our platform. - [Qualified](https://thirdpartyindex.com/vendors/qualified.md) - [Qualtrics](https://thirdpartyindex.com/vendors/qualtrics.md): Website session replay and website analytics software. - [Quartzy](https://thirdpartyindex.com/vendors/quartzy.md) - [RB2B](https://thirdpartyindex.com/vendors/rb2b.md): User support (USA) - [Remesh](https://thirdpartyindex.com/vendors/remesh.md): Provides analytics and insights into user experiences for product development and customer support purposes. Web analytics analyzes customer behavior. - [Repsly](https://thirdpartyindex.com/vendors/repsly.md): Customer Engagement - [Revenue Grid](https://thirdpartyindex.com/vendors/revenue-grid.md): Analyze user interaction and experience to inform UI/UX enhancements - [Rippit](https://thirdpartyindex.com/vendors/rippit.md): Product analytics and debugging - no end user data shared - [Scale AI](https://thirdpartyindex.com/vendors/scale-ai.md): Application Monitoring - [Sendoso](https://thirdpartyindex.com/vendors/sendoso.md): Digital Experience Intelligence Platform - [ServiceNow](https://thirdpartyindex.com/vendors/servicenow.md) - [Simplecast](https://thirdpartyindex.com/vendors/simplecast.md): Analyze customer website usage to inform product feature development and UX improvements - [SocialPilot](https://thirdpartyindex.com/vendors/socialpilot.md): Analytics to improve our services - [SocialWeaver](https://thirdpartyindex.com/vendors/socialweaver.md): User behavior analytics and session recording. - [SOPHOS](https://thirdpartyindex.com/vendors/sophos.md): Session replay, product analytics, and digital experience insights. - [Spark Hire](https://thirdpartyindex.com/vendors/spark-hire.md) - [Sprout Social](https://thirdpartyindex.com/vendors/sprout-social.md) - [Starburst](https://thirdpartyindex.com/vendors/starburst.md): Digital intelligence system to assess Starburst Galaxy customer activity. - [Stigg](https://thirdpartyindex.com/vendors/stigg-io.md): Analytics and Improvement - [Sybill.ai](https://thirdpartyindex.com/vendors/sybill-ai.md) - [Telnyx](https://thirdpartyindex.com/vendors/telnyx.md): Software used for understanding customer interactions with digital platforms; personal data processed could include website visitor behavior, IP addresses, and … - [Thinkific](https://thirdpartyindex.com/vendors/thinkific.md): Product analytics and insights - [Totango](https://thirdpartyindex.com/vendors/totango.md): Digital User Experience Cloud-based platform - [Trainual](https://thirdpartyindex.com/vendors/trainual.md): Session tracking for analytics and debugging - [Uberflip](https://thirdpartyindex.com/vendors/uberflip.md): Requires the SalesAssist add-on. Analytics provider that measures how effectively Uberflip customers are using the add-on. - [UltraDNS](https://thirdpartyindex.com/vendors/ultradns.md): Monitor product usage and session replay - [Unbabel](https://thirdpartyindex.com/vendors/unbabel.md): Support services - [Uptime.com](https://thirdpartyindex.com/vendors/uptime-com.md): Session analytics and product experience insights - [Usetiful](https://thirdpartyindex.com/vendors/usetiful.md) - [Vendr](https://thirdpartyindex.com/vendors/vendr.md): Customer Support - [Vitally](https://thirdpartyindex.com/vendors/vitally.md): Session Recording - [Walnut](https://thirdpartyindex.com/vendors/walnut.md): Analytics - [Writer](https://thirdpartyindex.com/vendors/writer.md): Analytics - [Wunderkind](https://thirdpartyindex.com/vendors/wunderkind.md): APIs; Wunderkind Studio Only - Software applications and APIs (limited to a client's users) - [Zapier](https://thirdpartyindex.com/vendors/zapier.md): Analytics to improve Zapier services - [Zip](https://thirdpartyindex.com/vendors/zip.md): Zip utilizes Fullstory to collect user session activity to enhance customer support when responding to customer issues. ## Service status Incidents it reported on its own status page. - Last 90 days: 6 reported incidents (2 major or critical, 3 minor, 1 with no impact stated) - Typical time to resolve: 8 h 46 min - Status page last read: 2026-11-11 - 2026-11-04: Delays in syncing to S3 data warehouses (EU1) (minor) - 2026-11-03: \[Resolved\] Delayed Session Data Availability (NA1 & EU1 Data Centers) (no impact stated) - 2026-09-23: Failure to load assets during playback for sessions (EU1 Data Center) (major) - 2026-09-07: Delayed Session Data Availability for a Subset of NA1 Data Center Orgs (minor) - 2026-09-01: Multiple Fullstory Services Unavailable (NA1 Data Center) (critical) - 2026-08-18: Delays for Warehouse Customers in NA1 Data Center (minor) - 2026-08-06: Guides & Surveys: Users unable to create or edit tours and smart tips; end-user content delivery disruption (NA1 & EU1) (no impact stated) - 2026-07-23: Anywhere: Warehouse - Delayed data syncs in NA1 Data Center (minor) ## Incidents reported by Fullstory's subprocessors Incidents reported in the last 30 days on their own status pages by 2 vendors Fullstory lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fullstory lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fullstory lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Fullstory lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fullstory lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fullstory lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fullstory lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fullstory lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Fullstory lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fullstory lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fullstory lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fullstory lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fullstory lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fullstory lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fullstory lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Fullstory lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Fullstory lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Fullstory lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fullstory lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Fullstory lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fullstory lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fullstory lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Fullstory lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Fullstory lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Fullstory lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Fullstory lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major) - 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Fullstory lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fullstory lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fullstory lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fullstory lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fullstory lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fullstory lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Fullstory lists as a subprocessor, reported Elevated errors affecting Connectors (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fullstory lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fullstory lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Fullstory lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fullstory lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fullstory lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fullstory lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fullstory lists as a subprocessor, reported File Download errors (minor) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fullstory lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fullstory lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fullstory lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fullstory lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Fullstory lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/fullstory ## Security contact From its security.txt (https://www.fullstory.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/1890)): - Contact: mailto:psirt@fullstory.com - Disclosure policy: https://trust.fullstory.com - Encryption key: https://www.fullstory.com/psirt-gpg.asc - Security jobs: https://www.fullstory.com/careers/ - Languages: en - Valid until 2027-06-04 - Signed --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api