# Fundraise Up

Fundraise Up (fundraiseup.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/fundraise-up
- Documents last verified: 2026-10-06
- Transparency rating: 81/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 0/8 (partial); Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 18 tracked vendors directly, 151 within two hops, 447 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Fundraise Up, Third Party Index, https://thirdpartyindex.com/vendors/fundraise-up (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.fundraiseup.com/ | 2026-10-06 | 2026-10-06 |
| Subprocessor list | https://fundraiseup.com/subprocessors/ | 2026-10-06 | 2026-10-06 |
| Data processing addendum | https://fundraiseup.com/dpa/ | 2026-10-06 | 2026-10-06 |
| Privacy policy | https://fundraiseup.com/privacy/ | 2026-10-06 | 2026-10-06 |
| Terms | https://fundraiseup.com/terms/ | 2026-10-06 | 2026-10-06 |
| Security page | https://fundraiseup.com/platform/security/ | 2026-10-06 | 2026-10-06 |
| Status page | https://status.fundraiseup.com/ | 2026-10-06 | 2026-10-06 |

## Subprocessors (21)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud infrastructure, serverless compute and secure storage | — | 2026-10-06 |
| [Anthropic, PBC (Claude)](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | AI processing supporting Agentic Giving and platform features | — | 2026-10-06 |
| [Backblaze, Inc.](https://thirdpartyindex.com/vendors/backblaze.md) | Encrypted backup and secondary storage | — | 2026-10-06 |
| [Cloudflare, Inc.](https://thirdpartyindex.com/vendors/cloudflare.md) | Content delivery, web application firewall, DDoS protection and edge storage | — | 2026-10-06 |
| [FrontApp, Inc. (Front)](https://thirdpartyindex.com/vendors/front.md) | Shared inbox and email management for support | — | 2026-10-06 |
| [Google LLC (Google Cloud)](https://thirdpartyindex.com/vendors/google-cloud.md) | AI processing supporting Agentic Giving and platform features; Cloud hosting and computing; address autocomplete and validation APIs; Email, calendar, documents and file storage, including AI features | — | 2026-10-06 |
| [Hetzner Online GmbH](https://thirdpartyindex.com/vendors/hetzner-online.md) | Infrastructure hosting supporting the Service | — | 2026-10-06 |
| [Intercom, Inc.](https://thirdpartyindex.com/vendors/intercom.md) | In-product support chat | — | 2026-10-06 |
| Lob.com, Inc. | Postal address validation | — | 2026-10-06 |
| [Loqate, Inc. (GBG plc)](https://thirdpartyindex.com/vendors/loqate.md) | Postal address autocomplete and validation | — | 2026-10-06 |
| [Notion Labs, Inc. (Notion AI)](https://thirdpartyindex.com/vendors/notion.md) | AI processing underpinning Agentic Giving; internal knowledge base | — | 2026-10-06 |
| [OpenAI, LLC](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | AI processing supporting Agentic Giving and platform features | — | 2026-10-06 |
| OpenPhone Technologies, Inc. | Business telephony for support | — | 2026-10-06 |
| OVH Groupe SAS (OVHcloud) | Primary infrastructure and data hosting; runs the production application and databases | — | 2026-10-06 |
| [QuarterZip](https://thirdpartyindex.com/vendors/quarterzip.md) | AI voice assistant used in customer onboarding | — | 2026-10-06 |
| [Slack Technologies, LLC (Salesforce, Inc.)](https://thirdpartyindex.com/vendors/slack.md) | Operational alerting and internal escalation of support issues | — | 2026-10-06 |
| [Twilio Inc.](https://thirdpartyindex.com/vendors/twilio.md) | SMS delivery to donors and supporters | — | 2026-10-06 |
| [Vercel, Inc.](https://thirdpartyindex.com/vendors/vercel.md) | Front-end deployment and hosting of donation experiences | — | 2026-10-06 |
| [Zendesk, Inc.](https://thirdpartyindex.com/vendors/zendesk.md) | Help desk and support ticketing | — | 2026-10-06 |
| [ZeroBounce LLC](https://thirdpartyindex.com/vendors/zerobounce.md) | Email address validation | — | 2026-10-06 |
| [Zoom Communications, Inc.](https://thirdpartyindex.com/vendors/zoom.md) | Video meetings, recordings, transcripts and AI notetaking | — | 2026-10-06 |

Read from ([evidence](https://thirdpartyindex.com/evidence/54675)). CSV: https://thirdpartyindex.com/vendors/fundraise-up/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 2. All vendors that list one: https://thirdpartyindex.com/ai

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 1 reported incidents (0 major or critical, 1 minor, 0 with no impact stated)
- Typical time to resolve: 25 min
- Status page last read: 2026-10-07
- 2026-08-13: Delay displaying recent donations in Dashboard (minor)
- 2026-05-13: Google Pay donations unavailable (minor)
- 2026-04-27: Email delivery disruption (minor)
- 2026-04-13: CRM settings pages partially unresponsive (minor)
- 2026-03-28: Checkout Modal, Campaign Pages, and Elements Availability Issues (critical)
- 2026-03-23: Issue with creating new campaigns (major)
- 2026-03-23: Network issues for Dallas, TX Customers (major)
- 2026-03-23: Degraded Performance (no impact stated)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api