# Geckoboard

Geckoboard (geckoboard.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/geckoboard
- Documents last verified: 2026-09-30
- Transparency rating: 81/100 (how much it publishes, not how secure it is)
- Cite as: Geckoboard, Third Party Index, https://thirdpartyindex.com/vendors/geckoboard (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://www.geckoboard.com/legal/subprocessors/ | 2026-09-30 | 2026-09-30 |
| Data processing addendum | https://www.geckoboard.com/legal/dpa/ | 2026-09-30 | 2026-09-30 |
| Privacy policy | https://www.geckoboard.com/legal/privacy-policy/ | 2026-09-30 | 2026-09-30 |
| Terms | https://www.geckoboard.com/legal/ | 2026-09-30 | 2026-09-30 |
| Security page | https://support.geckoboard.com/en/articles/6055694-how-geckoboard-protects-your-data | 2026-09-30 | 2026-09-30 |
| Status page | https://geckoboard.statuspage.io/ | 2026-09-30 | 2026-09-30 |

## Subprocessors (13)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [ActiveCampaign, LLC](https://thirdpartyindex.com/vendors/activecampaign.md) | Email service provider | United States | 2026-09-30 |
| [Amazon Web Services Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud services provider and data storage | United States | 2026-09-30 |
| [Anthropic, PBC](https://thirdpartyindex.com/vendors/anthropic.md) | Natural language queries against data | United States | 2026-09-30 |
| [Google LLC.](https://thirdpartyindex.com/vendors/google-cloud.md) | Cloud service provider | United States | 2026-09-30 |
| Hound Technology Inc t/a Honeycomb | Application monitoring services | United States | 2026-09-30 |
| [HubSpot Inc.](https://thirdpartyindex.com/vendors/hubspot.md) | Communications tool | United States | 2026-09-30 |
| [Intercom, Inc.](https://thirdpartyindex.com/vendors/intercom.md) | CRM services | United States | 2026-09-30 |
| [Mixpanel, Inc.](https://thirdpartyindex.com/vendors/mixpanel.md) | Product analytics services | United States | 2026-09-30 |
| [Pusher Limited](https://thirdpartyindex.com/vendors/pusher.md) | Websockets services | United Kingdom | 2026-09-30 |
| [Recurly, Inc.](https://thirdpartyindex.com/vendors/recurly.md) | Payment management services | United States | 2026-09-30 |
| [SmartBear Software Inc. (Bugsnag)](https://thirdpartyindex.com/vendors/smartbear-software.md) | Error monitoring services | United States | 2026-09-30 |
| [Twilio Inc. (Sendgrid)](https://thirdpartyindex.com/vendors/twilio.md) | Email service provider | United States | 2026-09-30 |
| [Zapier, Inc.](https://thirdpartyindex.com/vendors/zapier.md) | Workflow automation, connecting Geckoboard to third-party apps and triggering actions based on data changes | United States | 2026-09-30 |

Read from ([evidence](https://thirdpartyindex.com/evidence/22132)). CSV: https://thirdpartyindex.com/vendors/geckoboard/subprocessors.csv

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 6 reported incidents (0 major or critical, 2 minor, 4 with no impact stated)
- Typical time to resolve: 2 h 28 min
- 2026-09-22: Some widgets intermittently failing to load (no impact stated)
- 2026-08-28: Investigating issues with dashbords displaying blank (minor)
- 2026-08-21: Issues with Dropbox widgets not loading (no impact stated)
- 2026-08-18: Partial outage affecting subscription management and billing portal (no impact stated)
- 2026-07-16: Disruption affecting Campaign Monitor (minor)
- 2026-07-16: Login issues affecting SSO users (no impact stated)
- 2026-06-29: Some legacy dashboards unavailable (no impact stated)
- 2026-06-23: Adding and Editing widgets failing to load the selection screen for some dashboards (major)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api