# GFI Software

[1 tracked vendor](https://thirdpartyindex.com/vendors/gfi-software#used-by), [SysAid](https://thirdpartyindex.com/vendors/sysaid), names GFI Software as a subprocessor. We have not found a subprocessor list published by GFI Software. We monitor 4 of its documents, which we last checked on 2026-11-11.

GFI Software (gfi.ai): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/gfi-software
- Documents last verified: 2026-11-11
- Transparency rating: 24/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 1 tracked vendors rely on it directly, 1 within two hops, 1 within three
- Cite as: GFI Software, Third Party Index, https://thirdpartyindex.com/vendors/gfi-software (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Privacy policy | https://gfi.ai/privacy-policy/ | 2026-11-11 | 2026-10-30 |
| Terms | https://gfi.ai/website-terms-of-use/ | 2026-11-11 | 2026-10-30 |
| Security page | https://gfi.ai/gfi-security/ | 2026-11-11 | 2026-10-30 |
| Status page | https://status.gfi.com/ | 2026-11-11 | 2026-11-11 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Web Technologies

GFI Software's homepage made 117 requests to 20 domains, and 9 services controlled by another company. Loaded on 2026-11-05 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

9 third parties by category: CDN 3 (Cloudflare, UNPKG; usually detected as CDN: jQuery); Analytics 2 (Google Cloud, HubSpot); Documentation 1 (MyPersonas); JavaScript libraries 1 (jsDelivr); Unclassified 2 (IgniteTech, Khoros). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (9)

- Google Cloud: 13 requests to fonts.googleapis.com, gstatic.com, doubleclick.net, google.com, googletagmanager.com; Google Analytics, Google Tag Manager
- HubSpot: 11 requests to hubspot.com, hs-banner.com, hscollectedforms.net, hsforms.com, hs-analytics.net, hs-scripts.com; HubSpot, HubSpot Analytics
- MyPersonas: 8 requests to mypersonas.ai; MyPersonas
- Cloudflare: 5 requests to cloudflare.com; FancyBox 3.5.7, cdnjs
- IgniteTech: 5 requests to ignitetechai.wpenginepowered.com, ignitetechdev.wpenginepowered.com
- jsDelivr: 5 requests to jsdelivr.net; Select2, Slick, jsDelivr
- UNPKG: 4 requests to unpkg.com; Popper 2, Tippy.js 6, Unpkg
- Khoros: 1 request to khorosstg.wpenginepowered.com
- jQuery: 1 request to jquery.com

### First party (1)

- GFI Software: 64 requests to gfi.ai; Autoptimize, Cloudflare, Elementor, GSAP 3.12.2, Google Font API, HSTS, HTTP/3, HubSpot Cookie Policy Banner, MySQL, Open Graph, PHP, RSS, Speculative Loading 1.7.0, Twitter Emoji (Twemoji), WP Engine, WordPress, Yoast SEO, core-js 3.46.0, imagesLoaded 5.0.0, jQuery 3.7.1, jQuery Migrate 3.4.1, jQuery UI 1.14.2

5 tracked companies loaded by the homepage are not in GFI Software's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (1)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [SysAid](https://thirdpartyindex.com/vendors/sysaid.md): GFI Software provides the patch management and vulnerability assessment capability behind SysAid's Patch Management add-on. It processes endpoint and asset data…

## Service status

Incidents it reported on its own status page.

- Last 90 days: 2 reported incidents (0 major or critical, 1 minor, 1 with no impact stated)
- Typical time to resolve: 11 days
- Status page last read: 2026-11-12
- 2026-10-23: SSL certificate errors on some connections (minor)
- 2026-10-11: Site is down - upgrade.gfi.com (no impact stated)
- 2026-04-28: GFI AppManager Display Issue Affecting Device Status (no impact stated)
- 2026-04-27: Increased Memory Usage in Kerio Control 9.6.1 (major)
- 2026-04-06: GFI FaxMaker Service Disruption (etherFAX Provider Outage) (major)
- 2026-03-03: Issue with the Anti-Phishing Engine in GFI MailEssentials (major)
- 2026-01-30: Issues with Kerio connect and Control AV updates (major)
- 2026-01-28: Issue with Update and Download Services (major)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api