# GlassHive

GlassHive (glasshive.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/glasshive
- Documents last verified: 2026-09-29
- Transparency rating: 76/100 (how much it publishes, not how secure it is)
- Cite as: GlassHive, Third Party Index, https://thirdpartyindex.com/vendors/glasshive (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://www.glasshive.com/trust-center | 2026-09-29 | 2026-09-29 |
| Subprocessor list | https://app.glasshive.com/account/dpa#subprocessors | 2026-09-29 | 2026-09-29 |
| Data processing addendum | https://app.glasshive.com/account/dpa | 2026-09-29 | 2026-09-29 |
| Privacy policy | https://app.glasshive.com/Account/PrivacyPolicy | 2026-09-29 | 2026-09-29 |
| Terms | https://app.glasshive.com/Account/TermsOfService | 2026-09-29 | 2026-09-29 |
| Status page | https://status.glasshive.com/ | 2026-09-29 | 2026-09-29 |

## Subprocessors (14)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Atlassian](https://thirdpartyindex.com/vendors/atlassian.md) | Ticket management | — | 2026-09-29 |
| [Canny](https://thirdpartyindex.com/vendors/canny.md) | Product roadmap and customer feedback | — | 2026-09-29 |
| Chameleon | Website nudges and tours | — | 2026-09-29 |
| [Docebo](https://thirdpartyindex.com/vendors/docebo.md) | Learning management / training delivery | — | 2026-09-29 |
| [Entri](https://thirdpartyindex.com/vendors/entri.md) | Email DNS record creation | — | 2026-09-29 |
| [FullContact](https://thirdpartyindex.com/vendors/fullcontact.md) | Data enrichment | — | 2026-09-29 |
| [Google](https://thirdpartyindex.com/vendors/google-cloud.md) | Analytics and aggregation | — | 2026-09-29 |
| [Intercom](https://thirdpartyindex.com/vendors/intercom.md) | User support | — | 2026-09-29 |
| [Microsoft Azure](https://thirdpartyindex.com/vendors/microsoft.md) | Hosting and infrastructure | — | 2026-09-29 |
| [Microsoft Clarity](https://thirdpartyindex.com/vendors/microsoft-clarity.md) | User behavior analytics | — | 2026-09-29 |
| [Netlify](https://thirdpartyindex.com/vendors/netlify.md) | Hosting and infrastructure | — | 2026-09-29 |
| [SendGrid](https://thirdpartyindex.com/vendors/sendgrid.md) | Email delivery | — | 2026-09-29 |
| [Sentry.io](https://thirdpartyindex.com/vendors/sentry.md) | User support | — | 2026-09-29 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Payment processing | — | 2026-09-29 |

Read from ([evidence](https://thirdpartyindex.com/evidence/18008)). CSV: https://thirdpartyindex.com/vendors/glasshive/subprocessors.csv

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 1 reported incidents (0 major or critical, 1 minor, 0 with no impact stated)
- Typical time to resolve: 4 h
- 2026-07-23: Service Disruption: Azure Outage Impact (minor)
- 2026-03-18: PDF Generation Failure (major)
- 2025-10-29: Service Disruption: Azure Outage Impact (critical)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api