# Glean Glean declares [18 subprocessors](https://thirdpartyindex.com/vendors/glean#subprocessors) in [its subprocessor list](https://trust.glean.com/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/53803)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-09-21. [23 tracked vendors](https://thirdpartyindex.com/vendors/glean#used-by) name Glean as a subprocessor, including [Deepgram](https://thirdpartyindex.com/vendors/deepgram), [Redis](https://thirdpartyindex.com/vendors/redis) and [GitLab](https://thirdpartyindex.com/vendors/gitlab). Glean (glean.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/glean - Documents last verified: 2026-11-11 - Transparency rating: 76/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 6/7 (partial); Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 18 tracked vendors directly, 156 within two hops, 485 within three; 23 tracked vendors rely on it directly, 299 within two hops, 2241 within three - Cite as: Glean, Third Party Index, https://thirdpartyindex.com/vendors/glean (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.glean.com/ | 2026-11-11 | 2026-11-11 | | Subprocessor list | https://trust.glean.com/subprocessors | 2026-11-11 | 2026-10-06 | | Privacy policy | https://www.glean.com/privacy | 2026-11-11 | 2026-10-31 | | Terms | https://www.glean.com/website-terms | 2026-11-11 | 2026-10-14 | | Security page | https://www.glean.com/platform/security | 2026-11-11 | 2026-09-27 | | Status page | https://status.glean.com/ | 2026-11-11 | 2026-11-11 | ## Subprocessors (18) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | This is an optional sub-processor for customers who choose to use AWS. | Cloud Service Provider / LLM Provider | 2026-10-01 | | [Anthropic PBC](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | LLM Provider | United States | 2026-10-01 | | [Brave Software Inc.](https://thirdpartyindex.com/vendors/brave.md) | Search | United States | 2026-10-01 | | [Deepgram, Inc.](https://thirdpartyindex.com/vendors/deepgram.md) (AI model provider: Deepgram) | Speech-to-text transcription | United States | 2026-10-01 | | [Exa Labs, Inc.](https://thirdpartyindex.com/vendors/exa-labs.md) | Web crawling and rendering | United States | 2026-10-01 | | [Fireworks.ai, Inc.](https://thirdpartyindex.com/vendors/fireworks.md) (AI model provider: Fireworks) | — | LLM Provider | 2026-10-01 | | [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | — | Cloud Service Provider / LLM Provider | 2026-10-01 | | [Groq Inc.](https://thirdpartyindex.com/vendors/groq.md) (AI model provider: Groq) | LLM Provider | United States | 2026-10-01 | | [Intercom, Inc.](https://thirdpartyindex.com/vendors/intercom.md) | Cloud-based Customer Support Services | United States | 2026-10-01 | | [Microsoft Corporation](https://thirdpartyindex.com/vendors/microsoft.md) | — | Cloud Service Provider / LLM Provider | 2026-10-01 | | [OpenAI OpCo, LLC](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | LLM Provider | United States | 2026-10-01 | | [Palo Alto Networks, Inc.](https://thirdpartyindex.com/vendors/palo-alto-networks.md) | AI security provider (Prisma AI Runtime Security) | United States | 2026-10-01 | | [Salesforce Inc.](https://thirdpartyindex.com/vendors/salesforce.md) | CRM | United States | 2026-10-01 | | [Sendgrid, Inc](https://thirdpartyindex.com/vendors/sendgrid.md) | Email Provider | United States | 2026-10-01 | | [Slack Technologies, LLC](https://thirdpartyindex.com/vendors/slack.md) | Customer Communications | United States | 2026-10-01 | | [Snowflake, Inc.](https://thirdpartyindex.com/vendors/snowflake.md) | LLM Provider | United States | 2026-10-01 | | [Twilio Inc.](https://thirdpartyindex.com/vendors/twilio.md) | Communication Services | United States | 2026-10-01 | | [Zendesk Inc.](https://thirdpartyindex.com/vendors/zendesk.md) | Customer Support Portal | United States | 2026-10-01 | Read from ([evidence](https://thirdpartyindex.com/evidence/8941)). CSV: https://thirdpartyindex.com/vendors/glean/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 5. All vendors that list one: https://thirdpartyindex.com/ai ## Compliance As its trust center lists them. - Audited: SOC 2, ISO/IEC 27001, ISO/IEC 42001 ([evidence](https://thirdpartyindex.com/evidence/4700)) - Claimed: SOC 2 Type II, HIPAA, GDPR ([evidence](https://thirdpartyindex.com/evidence/89075)) ## Web Technologies Glean's homepage made 390 requests to 46 domains, 24 services controlled by another company, and 7 domains not identified. Loaded on 2026-11-03 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 24 third parties by category: Analytics 7 (Wingify, Clay, Cloudflare, LinkedIn, Meta, Rampmetrics, Roadway AI); Advertising 6 (Google Cloud, Reddit, Inc., Microsoft, Podscribe; reviewed: Claritas, LLC, FreeWheel); Marketing automation 3 (Adobe, Apollo; usually detected as Marketing automation: Oktopost); Live chat 1 (Qualified.com, Inc.); Cookie compliance 1 (Osano); CDN 1 (jsDelivr); Affiliate programs 1 (reviewed: TUNE, Inc.); Customer data platform 1 (RudderStack); Documentation 1 (TechTarget, Inc.); Issue trackers 1 (usually detected as Issue trackers: Sentry); JavaScript libraries 1 (Webflow). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (24) - Webflow: 115 requests to website-files.com, d3e54v103j8qbb.cloudfront.net; Webflow 1.6.0, jQuery 3.5.1 - Qualified.com, Inc.: 39 requests to qualified.com; Qualified - Google Cloud: 19 requests to google.com, gstatic.com, doubleclick.net, googletagmanager.com, fonts.googleapis.com, ajax.googleapis.com; DoubleClick Floodlight, Google Analytics, Google Font API, Google Hosted Libraries, Google Tag Manager (its subprocessor list names it too) - Wingify: 12 requests to visualwebsiteoptimizer.com; VWO - Clay: 4 requests to claydar.com; Clay Web Intent - Cloudflare: 4 requests to cloudflare.com, cloudflareinsights.com; Cloudflare Browser Insights, cdnjs - Reddit, Inc.: 4 requests to reddit.com, redditstatic.com; Reddit Ads - Adobe: 3 requests to marketo.net, mktoresp.com; Marketo - LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag - Meta: 3 requests to facebook.net, facebook.com; Facebook Pixel 2.9.433 - Microsoft: 3 requests to bing.com; Microsoft Advertising (its subprocessor list names it too) - Podscribe: 3 requests to pdscrb.com, d34r8q7sht0t9k.cloudfront.net; Podscribe - Apollo: 2 requests to aplo-evnt.com, apollo.io; Apollo.io - Osano: 2 requests to osano.com; Osano - TechTarget, Inc.: 2 requests to techtarget.com; TechTarget - Claritas, LLC: 1 request to trkn.us - FreeWheel: 1 request to bidr.io - Oktopost: 1 request to oktopost.com - Rampmetrics: 1 request to rampmetrics.com; Rampmetrics - Roadway AI: 1 request to roadwayai.com; Roadway AI - RudderStack: 1 request to rudderstack.com; Rudderstack - Sentry: 1 request to sentry.io - TUNE, Inc.: 1 request to go2cloud.org - jsDelivr: 1 request to jsdelivr.net; jsDelivr ### Unknown (7) Domains not identified yet: roundprincemusic.com, d2hrivdxn8ekm8.cloudfront.net, cr-proxy.com, revsure.cloud, rm-api.com, seamintent.ai, vaultdcr.com ### First party (1) - Glean: 145 requests to glean.com, glean-marketing-site.vercel.app; Cloudflare, GSAP 3.15.0, HSTS, HTTP/3, LottieFiles, Open Graph, Priority Hints, Sentry, Splide, Tatari, Webpack, core-js 3.32.2 13 tracked companies loaded by the homepage are not in Glean's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (23) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [AHEAD](https://thirdpartyindex.com/vendors/ahead.md): Internal Knowledge Work and Automation - [Confirm](https://thirdpartyindex.com/vendors/confirm.md) - [Culture Amp](https://thirdpartyindex.com/vendors/culture-amp.md): Glean is an AI-powered SaaS tool that integrates with various data sources and uses machine learning to analyze, interpret, and surface information to end users… - [Deepgram](https://thirdpartyindex.com/vendors/deepgram.md): A centralized platform for quickly and securely deploying AI in the enterprise. Connect, secure, index, and understand enterprise data on one centralized AI pla… - [DoiT](https://thirdpartyindex.com/vendors/doit.md): Search and knowledge management platform - [Endor Labs](https://thirdpartyindex.com/vendors/endor-labs.md): AI Services - [Gigamon](https://thirdpartyindex.com/vendors/gigamon.md) - [GitLab](https://thirdpartyindex.com/vendors/gitlab.md): AI-Powered Knowledge Base for Support Services - [Greenhouse](https://thirdpartyindex.com/vendors/greenhouse.md): Internal AI platform for enterprise search and knowledge discovery - [Higher Logic](https://thirdpartyindex.com/vendors/higher-logic.md): AI for internal customer support - [Hightouch](https://thirdpartyindex.com/vendors/hightouch.md): AI for internal customer support - [HUMAN Security](https://thirdpartyindex.com/vendors/human-security.md): AI Service Provider - [Intapp](https://thirdpartyindex.com/vendors/intapp.md): Support Platform - [Klaviyo](https://thirdpartyindex.com/vendors/klaviyo.md): Customer Success and Support Services - [Knak](https://thirdpartyindex.com/vendors/knak.md): Indexing - [Mediafly](https://thirdpartyindex.com/vendors/mediafly.md): Internal Operations - [Northbeam](https://thirdpartyindex.com/vendors/northbeam.md): AI and workplace search - [OneTrust](https://thirdpartyindex.com/vendors/onetrust.md): Customer Support Services - [Ping Identity](https://thirdpartyindex.com/vendors/ping-identity.md): Glean provides AI-powered enterprise search and knowledge retrieval capabilities for workforce productivity - [Pressable](https://thirdpartyindex.com/vendors/pressable.md): AI-powered search across hosting and support systems - [Pricefx](https://thirdpartyindex.com/vendors/pricefx.md): Enterprise AI search, knowledge management, AI assistant, document retrieval, enterprise chat, and workflow automation platform - [Redis](https://thirdpartyindex.com/vendors/redis.md): Search and summary tool - [WorkRamp](https://thirdpartyindex.com/vendors/workramp.md) ## Service status Incidents it reported on its own status page. - Last 90 days: 5 reported incidents (0 major or critical, 0 minor, 5 with no impact stated) - Status page last read: 2026-11-12 - 2026-10-12: AWS Bedrock rate limiting for Claude Opus (no impact stated) - 2026-09-03: Elevated AWS STS errors (no impact stated) - 2026-09-01: We are investigating an issue impacting Chat/Assistant (no impact stated) - 2026-08-31: Service degradation from Azure OpenAI causing failed assistant errors (no impact stated) - 2026-08-24: Chat instability caused by hitting OpenAI capacity (no impact stated) - 2026-07-16: Chat/Assistant errors due to AzureOpenAI outage (no impact stated) - 2026-07-15: Elevated chat errors on AWS Bedrock customers (no impact stated) - 2026-07-10: Extension actions failing during auth and execution in Chat and Agents (no impact stated) ## Incidents reported by Glean's subprocessors Incidents reported in the last 30 days on their own status pages by 9 vendors Glean lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-12: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Glean lists as a subprocessor, reported INC20000347 (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported MMS Delivery Failures from Twilio to GCI United States (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Failures from Twilio Long Codes to AT&T United States (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Sierra Leone (minor) - 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Failures From Long Code Numbers to AT&T in the US (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Kazakhstan (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Glean lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor) - 2026-11-11: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Kimi K3.1 Pro (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Glean lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Voice Call Failures in JP1 (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor) - 2026-11-11: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor) - 2026-11-11: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported WildFire Taiwan Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-11: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported WildFire Switzerland Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-11: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported WildFire Indonesia Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-11: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported WildFire Qatar Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-11: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported WildFire Poland Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-11: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported WildFire Spain Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-11: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported WildFire Israel Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-11: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported WildFire Canada Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-11: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported WildFire Eu Sovereign Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-11: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported WildFire Germany Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-11: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for DeepSeek V4.1 Flash 1017 (minor) - 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated) - 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Glean lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Issue resolved (minor) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor) - 2026-11-10: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported Emergency maintenance on app.prismacloud.io ( US - North Virginia ) 3AM-4AM , PST (minor) - 2026-11-10: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported WildFire Delhi Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-10: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported WildFire India Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-10: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported WildFire South Africa Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-10: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported WildFire US Native Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-10: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported WildFire Australia Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-10: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported WildFire Saudi Arabia Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-10: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported WildFire South Korea Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-10: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported WildFire Singapore Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-10: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported WildFire UK Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-10: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Kimi K3 (minor) - 2026-11-10: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor) - 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Glean lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-10: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Glean lists as a subprocessor, reported Flux TTS high latency and websocket disconnects (major) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Glean lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported WildFire Global Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Glean lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor) - 2026-11-09: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported WildFire Japan Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-09: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported WildFire Brazil Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-09: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported WildFire Italy Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-09: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported Prisma Cloud: Alert Manual and Automated Remediation is unavailable (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor) - 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor) - 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Glean lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor) - 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Glean lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor) - 2026-11-08: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor) - 2026-11-07: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor) - 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor) - 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Glean lists as a subprocessor, reported INC20000337 (minor) - 2026-11-07: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor) - 2026-11-07: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash US (minor) - 2026-11-07: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor) - 2026-11-07: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor) - 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Glean lists as a subprocessor, reported INC20000336 (minor) - 2026-11-06: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Glean lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor) - 2026-11-06: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported WildFire Brazil Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-06: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Glean lists as a subprocessor, reported Elevated errors and latencies in the European hosting region. (major) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor) - 2026-11-06: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Notification Logs Unavailable in Console (minor) - 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor) - 2026-11-05: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported WildFire Israel Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-05: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported WildFire Switzerland Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-05: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported WildFire Spain Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-05: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported WildFire Australia Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-05: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported WildFire Delhi Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor) - 2026-11-05: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported WildFire GVS Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-05: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Glean lists as a subprocessor, reported Elevated errors for Flux streaming STT and Voice Agent sessions (no impact stated) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor) - 2026-11-05: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported WildFire Eu Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-05: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported WildFire India Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-05: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported WildFire Us Native Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-05: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported WildFire Eu Sovereign Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Glean lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor) - 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor) - 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor) - 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for MiniMax M3.1 Flash (minor) - 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash US (minor) - 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor) - 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Glean lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-04: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported WildFire Japan Cloud Service Scheduled Maintenance (no impact stated) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor) - 2026-11-04: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Delayed Email Validation History (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor) - 2026-11-04: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor) - 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor) - 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor) - 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor) - 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor) - 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor) - 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor) - 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor) - 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Kimi K3 (minor) - 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor) - 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Media Streams Audio Delays (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Glean lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor) - 2026-11-02: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor) - 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor) - 2026-11-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor) - 2026-10-31: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor) - 2026-10-31: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Kimi K3 (minor) - 2026-10-30: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service degradation (no impact stated) - 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Glean lists as a subprocessor, reported INC20000321 (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Glean lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor) - 2026-10-30: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Glean lists as a subprocessor, reported Slow Fin Procedures (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Glean lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-30: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor) - 2026-10-30: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported Delayed Alibaba cloud ingestion for all customers (no impact stated) - 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor) - 2026-10-29: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Glean lists as a subprocessor, reported Elevated errors from authentication services at one datacenter (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Glean lists as a subprocessor, reported INC20000319 (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor) - 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Glean lists as a subprocessor, reported Link Shortening Redirect Errors on Branded Domains (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Glean lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor) - 2026-10-28: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor) - 2026-10-28: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor) - 2026-10-28: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for MiniMax M3.1 Flash (minor) - 2026-10-28: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for MiniMax M3.1 Flash (minor) - 2026-10-28: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for MiniMax M3.1 Flash (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Twilio Console Errors (no impact stated) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Glean lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor) - 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Glean lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Glean lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Glean lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Voice Call Failures From Twilio Phone Numbers to Germany (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Glean lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor) - 2026-10-27: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Kimi K3 (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor) - 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Kimi K3 (minor) - 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor) - 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Kimi K3 (minor) - 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for MiniMax M3.1 Flash (minor) - 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Kimi K3 (minor) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Glean lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Kimi K3 (minor) - 2026-10-26: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported Enterprise DLP: US West Elevated Latency (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor) - 2026-10-25: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Glean lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Glean lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Glean lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Glean lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major) - 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Glean lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Glean lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Glean lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor) - 2026-10-23: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Glean lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor) - 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for DeepSeek V4.1 Flash 1017 (minor) - 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for DeepSeek V4.1 Flash 1017 (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Glean lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Glean lists as a subprocessor, reported Elevated Latency and Errors for Batch STT (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Glean lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for DeepSeek V4.1 Flash 1017 (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor) - 2026-10-22: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Glean lists as a subprocessor, reported Elevated 5xx Errors (major) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported RCS Inbound Events Delayed (minor) - 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Glean lists as a subprocessor, reported Elevated errors affecting Connectors (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Glean lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Billing Delays (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor) - 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Glean lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Glean lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Glean lists as a subprocessor, reported INC20000301 (critical) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Glean lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Glean lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor) - 2026-10-21: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for DeepSeek V4.1 Flash 1017 (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Glean lists as a subprocessor, reported INC20000299 (minor) - 2026-10-21: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Glean lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-21: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor) - 2026-10-20: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor) - 2026-10-20: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor) - 2026-10-20: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Kimi K3 (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor) - 2026-10-20: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported WildFire Issue (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor) - 2026-10-20: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported \[Cortex XDR / XSIAM / XSOAR 8 / XPANSE/ CLOUD\] Degraded Performance in UK Region (major) - 2026-10-20: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported WildFire Issue (minor) - 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Glean lists as a subprocessor, reported INC20000294 (critical) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor) - 2026-10-20: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Elevated latency on some serverless models (no impact stated) - 2026-10-19: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor) - 2026-10-19: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Glean lists as a subprocessor, reported File Download errors (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-19: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Kimi K3 (minor) - 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Glean lists as a subprocessor, reported INC20000290 (minor) - 2026-10-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-18: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor) - 2026-10-18: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor) - 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor) - 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor) - 2026-10-17: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor) - 2026-10-17: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor) - 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Glean lists as a subprocessor, reported INC20000287 (critical) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Email suppression issues (no impact stated) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Glean lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor) - 2026-10-15: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Kimi K3 (minor) - 2026-10-15: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor) - 2026-10-15: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Kimi K3 (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor) - 2026-10-15: [Palo Alto Networks](https://thirdpartyindex.com/vendors/palo-alto-networks#status), which Glean lists as a subprocessor, reported AI Runtime Security (AIRS) Cloud Degraded Performance (AIRS API Intercept URL Filtering) in US (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor) - 2026-10-14: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported CSP outage affecting multiple serverless models (minor) - 2026-10-14: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor) - 2026-10-14: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor) - 2026-10-14: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Glean lists as a subprocessor, reported Elevated 503 errors for bath Flux TTS requests (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-14: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Glean lists as a subprocessor, reported Customer contact details showing up as "Redacted" in the Intercom Inbox (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Glean lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Glean lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Glean lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor) - 2026-10-14: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor) - 2026-10-13: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Glean lists as a subprocessor, reported Elevated 503 errors for Aura-2 TTS (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor) - 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Glean lists as a subprocessor, reported INC20000277 (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Glean lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor) - 2026-10-13: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Glean lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor) - 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Glean lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/glean --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api