# Glesys

Glesys (glesys.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/glesys
- Documents last verified: 2026-10-03
- Transparency rating: 37/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 6/6; Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Cite as: Glesys, Third Party Index, https://thirdpartyindex.com/vendors/glesys (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Data processing addendum | https://glesys.com/legal/data-processing-agreement/ | 2026-10-03 | 2026-10-03 |
| Privacy policy | https://glesys.com/legal/privacy-policy/ | 2026-10-03 | 2026-10-03 |
| Terms | https://glesys.com/legal/general-terms-and-conditions/ | 2026-10-03 | 2026-10-03 |
| security.txt | https://glesys.com/.well-known/security.txt | 2026-10-03 | 2026-10-03 |
| Status page | https://www.glesys-status.com/ | 2026-10-03 | 2026-10-03 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Subprocessor of (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 51 days: 5 reported incidents (0 major or critical, 0 minor, 5 with no impact stated)
- Typical time to resolve: 1 h 37 min
- Status page last read: 2026-10-03
- 2026-09-18: Loss of power in OUL8 (Oulu) (no impact stated)
- 2026-09-15: Increased latency and timeouts on Object storage in Stockholm. (no impact stated)
- 2026-08-14: Minor disturbance in Firewall Service (no impact stated)
- 2026-08-14: Phishing emails impersonating Glesys - domain renewal scam (no impact stated)
- 2026-08-13: Extended SLA on-call phone number currently unavailable (no impact stated)

## Security contact

From its security.txt (https://glesys.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/37422)):

- Contact: mailto:security@glesys.com
- Disclosure policy: https://docs.glesys.com/security/security-overview/responsible-disclosure-and-vulnerability-reporting
- Security jobs: https://glesys.com/career/
- Languages: en, sv
- Valid until 2027-07-01

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api