# Gmelius

Gmelius (gmelius.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/gmelius
- Documents last verified: 2026-09-30
- Transparency rating: 89/100 (how much it publishes, not how secure it is)
- Cite as: Gmelius, Third Party Index, https://thirdpartyindex.com/vendors/gmelius (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.gmelius.com/ | 2026-09-30 | 2026-09-30 |
| Subprocessor list | https://gmelius.com/legal/dpa#subprocessors | 2026-09-30 | 2026-09-30 |
| Data processing addendum | https://gmelius.com/legal/dpa | 2026-09-30 | 2026-09-30 |
| Privacy policy | https://gmelius.com/legal/privacy | 2026-09-30 | 2026-09-30 |
| Terms | https://gmelius.com/legal/terms | 2026-09-30 | 2026-09-30 |
| Security page | https://gmelius.com/legal/security | 2026-09-30 | 2026-09-30 |
| Status page | https://gmelius.statuspage.io/ | 2026-09-30 | 2026-09-30 |

## Subprocessors (5)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Cloudflare, Inc.](https://thirdpartyindex.com/vendors/cloudflare.md) | DNS, CDN, network security | USA | 2026-09-30 |
| Google Cloud EMEA Limited / Google LLC | Cloud infrastructure, storage, logging; AI model inference (Gemini via Vertex AI, zero data retention) | EU / USA | 2026-09-30 |
| [HubSpot, Inc.](https://thirdpartyindex.com/vendors/hubspot.md) | Customer relationship management and support (account contact data only; no Company Content) | USA | 2026-09-30 |
| [Stripe, Inc.](https://thirdpartyindex.com/vendors/stripe.md) | Payment processing (billing data only) | USA | 2026-09-30 |
| [Twilio Inc. (SendGrid)](https://thirdpartyindex.com/vendors/twilio.md) | Transactional email delivery | USA | 2026-09-30 |

Read from ([evidence](https://thirdpartyindex.com/evidence/22378)). CSV: https://thirdpartyindex.com/vendors/gmelius/subprocessors.csv

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II, PCI DSS ([evidence](https://thirdpartyindex.com/evidence/22229))
- Claimed: HIPAA, GDPR, CCPA/CPRA ([evidence](https://thirdpartyindex.com/evidence/22229))

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated)
- 2026-01-12: Delay in sharing (minor)
- 2025-11-27: Issue with the ticketing display and conversations buttons (minor)
- 2025-11-18: Issue loading Gmelius (critical)
- 2025-11-06: Shared Drafts Disruption (minor)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api