# GoTo

[8 tracked vendors](https://thirdpartyindex.com/vendors/goto#used-by) name GoTo as a subprocessor, including [Bugcrowd](https://thirdpartyindex.com/vendors/bugcrowd), [Respondus](https://thirdpartyindex.com/vendors/respondus) and [Syskit Point](https://thirdpartyindex.com/vendors/syskit-point). We have not found a subprocessor list published by GoTo. We monitor 5 of its documents, which we last checked on 2026-11-11.

GoTo (goto.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/goto
- Documents last verified: 2026-11-11
- Transparency rating: 38/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 12/12; Trust center 8/8; Privacy policy 0/6 (not found); security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 8 tracked vendors rely on it directly, 14 within two hops, 24 within three
- Cite as: GoTo, Third Party Index, https://thirdpartyindex.com/vendors/goto (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://www.goto.com/company/trust | 2026-11-11 | 2026-11-06 |
| Data processing addendum | https://www.goto.com/company/legal/data-processing-addendum | 2026-11-11 | 2026-11-06 |
| Terms | https://www.goto.com/company/legal/terms-and-conditions | 2026-11-11 | 2026-11-06 |
| Security page | https://trust.goto.com/ | 2026-11-11 | 2026-11-06 |
| Status page | https://status.goto.com/ | 2026-11-11 | 2026-11-11 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Web Technologies

GoTo's homepage made 113 requests to 13 domains, and 8 services controlled by another company. Loaded on 2026-11-07 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

8 third parties by category: Analytics 2 (ZoomInfo, Cloudflare); Tag managers 1 (Google Cloud); Live chat 1 (Qualified.com, Inc.); A/B Testing 1 (AB Tasty); Cookie compliance 1 (OneTrust); Issue trackers 1 (usually detected as Issue trackers: Sentry); Unclassified 1 (Sitecore). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (8)

- Qualified.com, Inc.: 31 requests to qualified.com; Qualified
- Sitecore: 23 requests to sitecorecloud.io
- OneTrust: 11 requests to cookielaw.org, onetrust.com; OneTrust
- AB Tasty: 8 requests to abtasty.com; AB Tasty
- Google Cloud: 3 requests to doubleclick.net, google.com, googletagmanager.com; Google Tag Manager
- ZoomInfo: 3 requests to zi-scripts.com, zoominfo.com; Zoominfo
- Cloudflare: 1 request to cloudflareinsights.com; Cloudflare Browser Insights
- Sentry: 1 request to sentry.io

### First party (1)

- GoTo: 32 requests to goto.com; Akamai, Akamai Bot Manager, GraphQL, HSTS, Next.js 15.5.18, Open Graph, React, Sentry, Sitecore Experience Edge, Sitecore Experience Platform, Vercel, Webpack

6 tracked companies loaded by the homepage are not in GoTo's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (8)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Antavo](https://thirdpartyindex.com/vendors/antavo.md): - Broadcasting the webinars; - Handling webinar registrations; Webinar platformí
- [Bluebeam](https://thirdpartyindex.com/vendors/bluebeam.md): Remote access software
- [Bugcrowd](https://thirdpartyindex.com/vendors/bugcrowd.md): Email Addresses for Webinars
- [Cognite AS](https://thirdpartyindex.com/vendors/cognite-as.md): LastPass is used to manage secrets.
- [Pax8](https://thirdpartyindex.com/vendors/pax8.md): Partner support and success
- [Respondus](https://thirdpartyindex.com/vendors/respondus.md): Business Communication and Collaboration
- [Syskit Point](https://thirdpartyindex.com/vendors/syskit-point.md): Webinar hosting solution, Webinar signup
- [Workspot](https://thirdpartyindex.com/vendors/workspot.md): Hosts Webinar

## Service status

Incidents it reported on its own status page.

- Last 90 days: 13 reported incidents (13 major or critical, 0 minor, 0 with no impact stated)
- Typical time to resolve: 1 h 24 min
- Status page last read: 2026-11-11
- 2026-11-06: LogMeIn Rescue, Pro, Central, and G2ARS v5 - Session Failures (major)
- 2026-11-05: LogMeIn Rescue, Pro, Central, and G2ARS v5 - Session failures (major)
- 2026-10-29: LogMeIn Rescue, Pro, Central, and G2ARS v5 - session failure (major)
- 2026-10-28: LogMeIn Rescue and G2ARS v5 - new session fails (major)
- 2026-10-22: GoTo Connect - Inbound calls failing for customers in Brazil (major)
- 2026-10-10: LogMeIn Pro and Central website (major)
- 2026-09-29: GoTo Meeting, Webinar or Training - Webcam or screen share issues (major)
- 2026-09-23: GoTo Connect - Issue with incoming calls (major)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
