# Gradial Gradial declares [4 subprocessors](https://thirdpartyindex.com/vendors/gradial#subprocessors) in [its subprocessor list](https://trust.gradial.com/subprocessors), which we last checked on 2026-11-12 ([evidence](https://thirdpartyindex.com/evidence/54411)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Microsoft](https://thirdpartyindex.com/vendors/microsoft) and [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare). No published changes since we first read it on 2026-09-28. [1 tracked vendor](https://thirdpartyindex.com/vendors/gradial#used-by), [Sitecore](https://thirdpartyindex.com/vendors/sitecore), names Gradial as a subprocessor. Gradial (gradial.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/gradial - Documents last verified: 2026-11-12 - Transparency rating: 77/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 4 tracked vendors directly, 52 within two hops, 231 within three; 1 tracked vendors rely on it directly, 2 within two hops, 2 within three - Cite as: Gradial, Third Party Index, https://thirdpartyindex.com/vendors/gradial (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.gradial.com/ | 2026-11-12 | 2026-11-12 | | Subprocessor list | https://trust.gradial.com/subprocessors | 2026-11-12 | 2026-10-06 | | Privacy policy | https://gradial.com/privacy | 2026-11-12 | 2026-11-12 | | Terms | https://gradial.com/terms-of-service | 2026-11-12 | 2026-10-18 | | Security page | https://gradial.com/security | 2026-11-12 | 2026-11-12 | | Status page | https://status.gradial.com/ | 2026-11-12 | 2026-11-01 | ## Subprocessors (4) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud provider; Provides the cloud infrastructure used to host and operate Gradial's platform, including compute, storage, networking, and related services. | United States | 2026-09-28 | | [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare.md) | Content delivery network (CDN) and security; Provides content delivery, DNS, web application firewall (WAF), DDoS protection, and network security services to improve the performance, availability, and security of Gradial's platform. | United States | 2026-09-28 | | [Microsoft Azure](https://thirdpartyindex.com/vendors/microsoft.md) | Cloud provider; Provides cloud infrastructure and platform services used to host and operate portions of Gradial's platform and supporting services. | United States | 2026-09-28 | | [WorkOS](https://thirdpartyindex.com/vendors/workos.md) | Identity Management; WorkOS provides identity and authentication infrastructure used to authenticate users and manage enterprise access to Gradial services. Depending on the integration, WorkOS may process user identity information received from identity providers, including names, email addresses, IP addresses, and directory/profile attributes. | United States | 2026-09-28 | Read from ([evidence](https://thirdpartyindex.com/evidence/13764)). CSV: https://thirdpartyindex.com/vendors/gradial/subprocessors.csv ## Compliance As its trust center lists them. - Audited: SOC 2, ISO/IEC 27001, ISO/IEC 42001 ([evidence](https://thirdpartyindex.com/evidence/13759)) - Claimed: SOC 2 Type II, GDPR, CCPA/CPRA ([evidence](https://thirdpartyindex.com/evidence/54399)) ## Web Technologies Gradial's homepage made 110 requests to 15 domains, and 6 services controlled by another company. Loaded on 2026-11-11 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 6 third parties by category: Advertising 2 (Google Cloud, Reddit, Inc.); Analytics 2 (HubSpot, LinkedIn); Live chat 1 (usually detected as Live chat: Salesforce); CDN 1 (UNPKG). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (6) - Google Cloud: 12 requests to google.com, doubleclick.net, googletagmanager.com, googlesyndication.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager - HubSpot: 5 requests to hs-scripts.com, hs-analytics.net, hs-banner.com, hubspot.com; HubSpot, HubSpot Analytics - LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag - Reddit, Inc.: 2 requests to reddit.com, redditstatic.com; Reddit Ads - Salesforce: 2 requests to pardot.com - UNPKG: 2 requests to unpkg.com; Unpkg, web-vitals 5 ### First party (1) - Gradial: 84 requests to gradial.com; HSTS, Lucide, Next.js 15.5.20, Next.js App Router, Open Graph, Priority Hints, React, Salesforce Marketing Cloud Account Engagement, Vercel, Webpack, c15t 4 tracked companies loaded by the homepage are not in Gradial's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (1) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Sitecore](https://thirdpartyindex.com/vendors/sitecore.md): Generative AI Services ## Service status Incidents it reported on its own status page. - Last 90 days: 2 reported incidents (0 major or critical, 2 minor, 0 with no impact stated) - Typical time to resolve: 1 h 24 min - Status page last read: 2026-11-12 - 2026-09-03: Gradial service interuptions (minor) - 2026-08-20: Gradial service interuptions (minor) - 2026-08-05: Gradial service interuptions (minor) - 2026-07-31: Gradial service interuptions (minor) - 2026-07-24: Gradial service interuptions (minor) - 2026-07-08: Gradial service interuptions (minor) - 2026-07-07: Gradial service interuptions (minor) - 2026-07-07: Degraded web app performance (minor) ## Incidents reported by Gradial's subprocessors Incidents reported in the last 30 days on their own status pages by 1 vendor Gradial lists as a subprocessor. A subprocessor list names a company, not the service an incident touched. - 2026-11-07: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which Gradial lists as a subprocessor, reported Intermittent 503 errors in certain regions (minor) - 2026-10-29: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which Gradial lists as a subprocessor, reported SSO Profile API Timeouts (major) - 2026-10-23: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which Gradial lists as a subprocessor, reported Elevated errors across SSO and AuthKit (major) - 2026-10-19: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which Gradial lists as a subprocessor, reported Elevated AuthKit Error Rates (major) - 2026-10-15: [WorkOS](https://thirdpartyindex.com/vendors/workos#status), which Gradial lists as a subprocessor, reported Radar SMS challenge failures for phone numbers in mainland China (+86) (major) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/gradial --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api