# Grain Grain declares [18 subprocessors](https://thirdpartyindex.com/vendors/grain-com#subprocessors) in [its subprocessor list](https://grain.com/grain-subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/234114)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-11-07. [6 tracked vendors](https://thirdpartyindex.com/vendors/grain-com#used-by) name Grain as a subprocessor, including [Metabase](https://thirdpartyindex.com/vendors/metabase), [groundcover](https://thirdpartyindex.com/vendors/groundcover) and [Arrows](https://thirdpartyindex.com/vendors/arrows). Grain (grain.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/grain-com - Documents last verified: 2026-11-11 - Transparency rating: 77/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 17 tracked vendors directly, 133 within two hops, 466 within three; 6 tracked vendors rely on it directly, 51 within two hops, 338 within three - Cite as: Grain, Third Party Index, https://thirdpartyindex.com/vendors/grain-com (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.grain.com/ | 2026-11-11 | 2026-11-10 | | Subprocessor list | https://grain.com/grain-subprocessors | 2026-11-11 | 2026-11-07 | | Privacy policy | https://grain.com/privacy | 2026-11-11 | 2026-11-07 | | Terms | https://grain.com/terms | 2026-11-11 | 2026-11-07 | | Security page | https://grain.com/security | 2026-11-11 | 2026-11-07 | | Status page | https://www.grainstatus.com/ | 2026-11-11 | 2026-11-11 | ## Subprocessors (18) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services (AWS)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Video call recording storage | United States | 2026-11-07 | | [Amplitude](https://thirdpartyindex.com/vendors/amplitude.md) | Analytics on product use | United States | 2026-11-07 | | [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | Automated summarization and other generative data transformations | United States | 2026-11-07 | | [AssemblyAI](https://thirdpartyindex.com/vendors/assemblyai.md) (AI model provider: AssemblyAI) | Speech-to-text processing service | United States | 2026-11-07 | | [Google Ads](https://thirdpartyindex.com/vendors/google-cloud.md) | Advertising service | France; United States | 2026-11-07 | | [Hubspot](https://thirdpartyindex.com/vendors/hubspot.md) | Customer relationship management | United States | 2026-11-07 | | [Intercom](https://thirdpartyindex.com/vendors/intercom.md) | Customer support service | United States | 2026-11-07 | | [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Automated summarization and other generative data transformations | United States | 2026-11-07 | | [ProfitWell](https://thirdpartyindex.com/vendors/paddle.md) | SaaS subscription revenue analytics and recovery | United States | 2026-11-07 | | [Recall.ai](https://thirdpartyindex.com/vendors/hyperdoc-a-k-a-recall-ai.md) | Meeting bot API service | United States | 2026-11-07 | | Rev AI | Speech-to-text processing service | European Union; United States | 2026-11-07 | | [Segment](https://thirdpartyindex.com/vendors/segment.md) | Customer data platform | United States | 2026-11-07 | | [Sendgrid](https://thirdpartyindex.com/vendors/sendgrid.md) | Email marketing | United States | 2026-11-07 | | [Sentry](https://thirdpartyindex.com/vendors/sentry.md) | Crash & error monitoring | United States | 2026-11-07 | | [Snowflake](https://thirdpartyindex.com/vendors/snowflake.md) | Data warehousing | United States | 2026-11-07 | | [Sprig](https://thirdpartyindex.com/vendors/sprig.md) | User research platform | United States | 2026-11-07 | | [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Payment processor | France; United States | 2026-11-07 | | [Vitally](https://thirdpartyindex.com/vendors/vitally.md) | Customer success management | United States | 2026-11-07 | Read from ([evidence](https://thirdpartyindex.com/evidence/234114)). CSV: https://thirdpartyindex.com/vendors/grain-com/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 3. All vendors that list one: https://thirdpartyindex.com/ai ## Compliance As its trust center lists them. - Audited: SOC 2 ([evidence](https://thirdpartyindex.com/evidence/234121)) - Claimed: SOC 2 Type II, GDPR ([evidence](https://thirdpartyindex.com/evidence/234121)) ## Web Technologies Grain's homepage made 87 requests to 10 domains, and 3 services controlled by another company. Loaded on 2026-11-09 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 3 third parties by category: Analytics 2 (Amplitude, Google Cloud); JavaScript libraries 1 (Webflow). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (3) - Webflow: 70 requests to website-files.com, d3e54v103j8qbb.cloudfront.net; Webflow 1.6.0, jQuery 3.5.1 - Amplitude: 8 requests to amplitude.com; Amplitude (its subprocessor list names it too) - Google Cloud: 6 requests to ajax.googleapis.com, doubleclick.net, fonts.googleapis.com, google.com, googletagmanager.com, gstatic.com; Google Analytics, Google Font API, Google Hosted Libraries, Google Tag Manager (its subprocessor list names it too) ### First party (1) - Grain: 3 requests to grain.com; Amazon CloudFront, Amazon Web Services, Cloudflare, HSTS, LottieFiles, Open Graph, Priority Hints, Segment 4.15.3, Webpack 1 tracked company loaded by the homepage is not in Grain's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (6) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Arrows](https://thirdpartyindex.com/vendors/arrows.md): Recording and transcription of customer calls; Video recording - [CallHippo](https://thirdpartyindex.com/vendors/callhippo.md): Meeting Recorder - [groundcover](https://thirdpartyindex.com/vendors/groundcover.md): Sales and support process improvement - [Laivly](https://thirdpartyindex.com/vendors/laivly.md): Meeting / Session Recording & Transcription Provider - [Marker.io](https://thirdpartyindex.com/vendors/marker-io.md): Call recording - [Metabase](https://thirdpartyindex.com/vendors/metabase.md): Summarization and analysis of calls. ## Service status Incidents it reported on its own status page. - Last 90 days: 5 reported incidents (1 major or critical, 3 minor, 1 with no impact stated) - Typical time to resolve: 8 h 5 min - Status page last read: 2026-11-11 - 2026-11-04: Local captures (no impact stated) - 2026-10-28: Spike in unprocessed local captures (minor) - 2026-10-21: Google Meet link format change (minor) - 2026-10-20: Webhook consumers failing causing app failures (major) - 2026-09-16: Transcription Provider Outage (minor) - 2026-06-26: Bot Delays and Failures (no impact stated) - 2026-06-25: Transcript Partner Outage (minor) - 2026-06-23: App outage (no impact stated) ## Incidents reported by Grain's subprocessors Incidents reported in the last 30 days on their own status pages by 12 vendors Grain lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported MMS Delivery Failures from Twilio to GCI United States (minor) - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Failures from Twilio 10DLC to AT&T United States (minor) - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Sierra Leone (minor) - 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Failures From Long Code Numbers to AT&T in the US (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Kazakhstan (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Grain lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Grain lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Grain lists as a subprocessor, reported US issues feed throwing intermittent errors (minor) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Voice Call Failures in JP1 (minor) - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported On Call Engineers are Investigating (no impact stated) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor) - 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Grain lists as a subprocessor, reported Account emails not being delivered (major) - 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated) - 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Grain lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated) - 2026-11-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Issue resolved (minor) - 2026-11-10: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Grain lists as a subprocessor, reported EU region replay ingestion latency (minor) - 2026-11-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor) - 2026-11-10: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Grain lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-11-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Grain lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Grain lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Grain lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor) - 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor) - 2026-11-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Grain lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor) - 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Grain lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor) - 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor) - 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor) - 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor) - 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor) - 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Grain lists as a subprocessor, reported INC20000337 (minor) - 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Grain lists as a subprocessor, reported INC20000336 (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Grain lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-06: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Grain lists as a subprocessor, reported Elevated errors and latencies in the European hosting region. (major) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Notification Delivery Logs Unavailable in Console (no impact stated) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Notification Logs Unavailable in Console (minor) - 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor) - 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor) - 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor) - 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Grain lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-05: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Grain lists as a subprocessor, reported Session Replay capturing more sessions than configured (minor) - 2026-11-05: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Grain lists as a subprocessor, reported Delayed S3 export (minor) - 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Grain lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor) - 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Delayed Email Validation History (minor) - 2026-11-04: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Grain lists as a subprocessor, reported Ingestion delays across all data (minor) - 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor) - 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor) - 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor) - 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Grain lists as a subprocessor, reported Delays in spans and transactions processing (major) - 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Grain lists as a subprocessor, reported Sentry.io dashboard and API is down (critical) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor) - 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Media Streams Audio Delays (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Grain lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor) - 2026-11-02: [AssemblyAI](https://thirdpartyindex.com/vendors/assemblyai#status), which Grain lists as a subprocessor, reported Elevated errors and delays for Universal-3 Pro, Universal-3.5 Pro and Universal-3.6 Pro (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor) - 2026-11-02: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Grain lists as a subprocessor, reported Sentry dashboard is down (critical) - 2026-11-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Grain lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor) - 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor) - 2026-11-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor) - 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Grain lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated) - 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Grain lists as a subprocessor, reported INC20000321 (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Grain lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Grain lists as a subprocessor, reported Slow Fin Procedures (minor) - 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor) - 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Grain lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Grain lists as a subprocessor, reported INC20000319 (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor) - 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Link Shortening Redirect Errors on Branded Domains (minor) - 2026-10-28: [AssemblyAI](https://thirdpartyindex.com/vendors/assemblyai#status), which Grain lists as a subprocessor, reported Real-time STT: 502 errors related to change to temporary tokens (minor) - 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Grain lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Grain lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Twilio Console Errors (no impact stated) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Grain lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor) - 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Grain lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Grain lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Grain lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Voice Call Failures From Twilio Phone Numbers to Germany (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Grain lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor) - 2026-10-26: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Grain lists as a subprocessor, reported Data Ingestion Delays (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Grain lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor) - 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor) - 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor) - 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor) - 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Grain lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Grain lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Grain lists as a subprocessor, reported Elevated Blik errors (no impact stated) - 2026-10-24: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Grain lists as a subprocessor, reported Delayed/Blocked Event Delivery to Amazon Kinesis Destination (no impact stated) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Grain lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Grain lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major) - 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Grain lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Grain lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Grain lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor) - 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Grain lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Grain lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Grain lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Grain lists as a subprocessor, reported Streaming to External Destinations Unavailable (no impact stated) - 2026-10-22: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Grain lists as a subprocessor, reported Amplitude Website Outage (no impact stated) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Grain lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Grain lists as a subprocessor, reported Notice: Amplitude not impacted by recent PHP vulnerabilities (no impact stated) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Grain lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Grain lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported RCS Inbound Events Delayed (minor) - 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Grain lists as a subprocessor, reported Elevated errors affecting Connectors (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Grain lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Grain lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Billing Delays (no impact stated) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Grain lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Paddle](https://thirdpartyindex.com/vendors/paddle#status), which Grain lists as a subprocessor, reported Issue affecting metrics and reporting in the seller dashboard (minor) - 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Grain lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Grain lists as a subprocessor, reported INC20000301 (critical) - 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Grain lists as a subprocessor, reported Increased latency processing integration webhooks (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Grain lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Grain lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor) - 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Grain lists as a subprocessor, reported Sentry.io not loading in US region (critical) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Grain lists as a subprocessor, reported INC20000299 (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Grain lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor) - 2026-10-20: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Grain lists as a subprocessor, reported Export API returns 500 errors across multiple organizations (minor) - 2026-10-20: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Grain lists as a subprocessor, reported Sentry.io not loading (major) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Grain lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Grain lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated) - 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Grain lists as a subprocessor, reported INC20000294 (critical) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor) - 2026-10-19: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Grain lists as a subprocessor, reported Sentry is down (critical) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Grain lists as a subprocessor, reported File Download errors (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Grain lists as a subprocessor, reported INC20000290 (minor) - 2026-10-18: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor) - 2026-10-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor) - 2026-10-17: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Grain lists as a subprocessor, reported We are actively investigating an issue with our ingestion systems lagging (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor) - 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Grain lists as a subprocessor, reported INC20000287 (critical) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Grain lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Email suppression issues (no impact stated) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Grain lists as a subprocessor, reported Elevated declines on Visa (no impact stated) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Grain lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Grain lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-14: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Grain lists as a subprocessor, reported Customer contact details showing up as "Redacted" in the Intercom Inbox (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Grain lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Grain lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Grain lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-14: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Grain lists as a subprocessor, reported Ingestion Halted for EAP data in EU (major) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor) - 2026-10-13: [Amplitude](https://thirdpartyindex.com/vendors/amplitude#status), which Grain lists as a subprocessor, reported Degraded Performance- Funnel charts renders as white text on a white/near-white background in light theme (no impact stated) - 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor) - 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Grain lists as a subprocessor, reported INC20000277 (minor) - 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor) - 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor) - 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Grain lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor) - 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Grain lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/grain-com --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api