# Granola

Granola declares [17 subprocessors](https://thirdpartyindex.com/vendors/granola#subprocessors) in [its subprocessor list](https://trust.granola.ai/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/172416)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). The list last changed on 2026-10-28: 0 added, 0 removed, 1 changed. [8 tracked vendors](https://thirdpartyindex.com/vendors/granola#used-by) name Granola as a subprocessor, including [Upstash](https://thirdpartyindex.com/vendors/upstash), [Speechmatics](https://thirdpartyindex.com/vendors/speechmatics) and [Expo](https://thirdpartyindex.com/vendors/expo).

Granola (grano.la): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/granola
- Documents last verified: 2026-11-11
- Transparency rating: 100/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 5/5; Vulnerability disclosure 5/5; Pages still reachable 8/8
- Supply chain: relies on 17 tracked vendors directly, 167 within two hops, 513 within three; 8 tracked vendors rely on it directly, 54 within two hops, 859 within three
- Cite as: Granola, Third Party Index, https://thirdpartyindex.com/vendors/granola (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.granola.ai/ | 2026-11-11 | 2026-11-11 |
| Subprocessor list | https://trust.granola.ai/subprocessors | 2026-11-11 | 2026-10-28 |
| Data processing addendum | https://docs.granola.ai/help-center/policies/data-processing-addendum | 2026-11-11 | 2026-09-22 |
| Privacy policy | https://docs.granola.ai/help-center/policies/privacy-policy | 2026-11-11 | 2026-09-22 |
| Terms | https://www.granola.ai/policies | 2026-11-11 | 2026-09-22 |
| Security page | https://www.granola.ai/security | 2026-11-11 | 2026-10-30 |
| security.txt | https://www.granola.ai/.well-known/security.txt | 2026-11-11 | 2026-09-22 |
| Status page | https://status.granola.ai/ | 2026-11-11 | 2026-11-10 |
| Security advisories | https://docs.granola.ai/help-center/policies/terms-of-service/vulnerability-disclosure-policy | 2026-11-11 | 2026-09-22 |

## Subprocessors (17)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Infrastructure & Hosting; Purpose of processing – Cloud hosting, data storage, AI and compute Hosting location – United States Entity address – 38 Avenue John F. Kennedy, L-1855 Luxembourg Compliance measures – \[AWS Compliance Programs\]( | United States | 2026-10-14 |
| [Anthropic, PBC](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | AI Processing & Transcription; Purpose of processing – Provision of AI model infrastructure and processing of user inputs/outputs to enable platform functionality. Hosting location – United States Entity address – 548 Market St, PMB 90375, San Francisco, CA 94104, USA Compliance measures – \[Anthropic Trust Center\]( | United States | 2026-10-14 |
| [AssemblyAI, Inc.](https://thirdpartyindex.com/vendors/assemblyai.md) (AI model provider: AssemblyAI) | AI Processing & Transcription; Purpose of processing – Cloud provider for transcription. Hosting location – United States Entity address – 2261 Market Street #4577, San Francisco, CA 94114, USA Compliance measures – \[AssemblyAI Security\]( | United States | 2026-10-14 |
| [Braintrust](https://thirdpartyindex.com/vendors/braintrust.md) | AI Processing & Transcription; Purpose of processing – Evaluate and test AI performance Hosting location – United States Entity address – 548 Market St, PMB 96611, San Francisco, CA 94104, USA Compliance measures – \[Braintrust Security & Compliance\]( | United States | 2026-10-14 |
| [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse.md) | Infrastructure & Hosting; Purpose of processing – Storage of usage and event/telemetry data Hosting location – United States Entity address – 650 Castro St, Ste 120, Mountain View, CA 94041, USA Compliance measures – \[Clickhouse Security & Compliance\]( | United States | 2026-10-14 |
| [Deepgram](https://thirdpartyindex.com/vendors/deepgram.md) (AI model provider: Deepgram) | AI Processing & Transcription; Purpose of processing – Cloud provider for transcription. Hosting location – United States Entity address – 548 Market St, Suite 25104, San Francisco, CA 94104, USA Compliance measures – \[Deepgram Security\]( | United States | 2026-10-14 |
| [Fireworks.ai](https://thirdpartyindex.com/vendors/fireworks.md) (AI model provider: Fireworks) | AI Processing & Transcription; Purpose of processing – Provision of AI model infrastructure and processing of user inputs/outputs to enable platform functionality. Hosting location – United States Entity address – 2635 Broadway St, Redwood City, CA 94063, USA Compliance measures – \[Fireworks AI Trust Center\]( | United States | 2026-10-14 |
| [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud.md) | AI Processing & Transcription; Purpose of processing – Cloud hosting, AI and compute Hosting location – United States Entity address – 70 Sir John Rogerson's Quay, Dublin 2, Ireland Compliance measures – \[Google Cloud Compliance Resources\]( | United States | 2026-10-14 |
| [Knock](https://thirdpartyindex.com/vendors/knock-labs.md) | Operations & Support; Purpose of processing – Notification orchestration and delivery (in-app, email, and push messaging). Hosting location – United States Entity address – 175 Varick St, #413, New York, NY 10014, USA Compliance measures – \[Knock Security\]( | United States | 2026-10-14 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | AI Processing & Transcription; Purpose of processing – Provision of AI model infrastructure and processing of user inputs/outputs to enable platform functionality. Hosting location – United States Entity address – 3180 18th Street, San Francisco, CA 94110, USA Compliance measures – \[OpenAI Compliance\]( | United States | 2026-10-14 |
| [Parallel Web Systems Inc.](https://thirdpartyindex.com/vendors/parallel-web-systems.md) | AI Processing & Transcription; Purpose of processing – Web search and data enrichment to retrieve external context for AI features. Hosting location – United States Entity address – 2261 Market St, San Francisco, CA 94114, USA Compliance measures – \[Parallel AI Trust Center\]( | United States | 2026-10-14 |
| [Plain](https://thirdpartyindex.com/vendors/plain.md) | Operations & Support; Purpose of processing – Customer support platform. Hosting location – United Kingdom Entity address – 3rd Floor 1 Ashley Road Altrincham WA14 2DT United Kingdom Compliance measures – \[Plain Trust Center\]( | United Kingdom | 2026-10-14 |
| [Stripe, Inc.](https://thirdpartyindex.com/vendors/stripe.md) | Operations & Support; Purpose of processing – Payment processing, subscription management, and billing. Hosting location – United States Entity address – 354 Oyster Point Blvd, South San Francisco, CA 94080, USA Compliance measures – \[Stripe Security\]( | United States | 2026-10-14 |
| [Turbopuffer](https://thirdpartyindex.com/vendors/turbopuffer.md) | Infrastructure & Hosting; Purpose of processing – Vector search and embeddings storage to enable semantic search and retrieval. Hosting location – United States Entity address – 10-1338 Wellington St. W, Ottawa, ON, Canada K1Y 3B7 Compliance measures – \[Turbopuffer Security & Compliance\]( | United States | 2026-10-14 |
| [Twilio](https://thirdpartyindex.com/vendors/twilio.md) | Operations & Support; Purpose of processing – Telephony connectivity for the in-product calling feature. Hosting location – United States Entity address – 101 Spear St, 5th Floor, San Francisco, CA 94105, USA Compliance measures – \[Twilio Compliance\]( | United States | 2026-10-14 |
| [TypeSafe AI](https://thirdpartyindex.com/vendors/typesafe-ai.md) | AI Processing & Transcription; Purpose of processing – Provision of AI model infrastructure and processing of user inputs/outputs to enable platform functionality. Hosting location – United States Entity address – 255 California Street, Suite 1300, San Francisco, CA 94117, United States Compliance measures – \[Type Safe Trust Center\]( | United States | 2026-10-28 |
| [xAI](https://thirdpartyindex.com/vendors/spacexai.md) (AI model provider: xAI) | AI Processing & Transcription; Purpose of processing – Provision of AI model infrastructure and processing of user inputs/outputs to enable platform functionality. Hosting location – United States Entity address – 1450 Page Mill Rd., Palo Alto, CA 94304 USA Compliance measures – \[X AI Security\]( | United States | 2026-10-14 |

Read from ([evidence](https://thirdpartyindex.com/evidence/54418)). CSV: https://thirdpartyindex.com/vendors/granola/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 6. All vendors that list one: https://thirdpartyindex.com/ai

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II ([evidence](https://thirdpartyindex.com/evidence/3127))
- Claimed: HIPAA, GDPR ([evidence](https://thirdpartyindex.com/evidence/20718))

## Web Technologies

Granola's homepage made 170 requests to 18 domains, and 10 services controlled by another company. Loaded on 2026-11-05 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

10 third parties by category: Analytics 5 (Google Cloud, Amplitude, LinkedIn, Meta; usually detected as Analytics: Plausible Analytics); Advertising 3 (Microsoft, OpenAI, Podscribe); Cookie compliance 1 (iubenda); Surveys 1 (Tally). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (10)

- iubenda: 17 requests to iubenda.com; iubenda
- Google Cloud: 6 requests to googletagmanager.com, googlesyndication.com, google-analytics.com; Google Analytics, Google Tag Manager (its subprocessor list names it too)
- Amplitude: 5 requests to amplitude.com; Amplitude
- Microsoft: 4 requests to bing.com, bing.net; Microsoft Advertising
- LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag
- Meta: 3 requests to facebook.net, facebook.com; Facebook Pixel 2.9.435
- OpenAI: 3 requests to openai.com; ChatGPT Ads Measurement Pixel (its subprocessor list names it too)
- Podscribe: 3 requests to pdscrb.com, d34r8q7sht0t9k.cloudfront.net; Podscribe
- Plausible Analytics: 1 request to plausible.io
- Tally: 1 request to tally.so; Tally

### First party (1)

- Granola: 124 requests to granola.ai, grano.la; Framer Motion, GSAP, HSTS, Lucide, Next.js 15.5.28, Next.js App Router, Open Graph, PWA, Plausible, Priority Hints, React, Sentry, Vercel, Vercel Analytics, Vercel Speed Insights 1.2.0, Webpack, core-js 3.32.2

5 tracked companies loaded by the homepage are not in Granola's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (8)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Alation](https://thirdpartyindex.com/vendors/alation.md): AI Notepad & Meeting Productivity
- [CallHippo](https://thirdpartyindex.com/vendors/callhippo.md): Meeting Recorder
- [Climatiq](https://thirdpartyindex.com/vendors/climatiq.md): Automated meeting note taking; Collaboration
- [Expo](https://thirdpartyindex.com/vendors/expo.md): Meeting transcription and note-taking
- [Ready](https://thirdpartyindex.com/vendors/ready.md): AI meeting notes; Collaboration
- [Speechmatics](https://thirdpartyindex.com/vendors/speechmatics.md): AI Assistant
- [Trigger.dev](https://thirdpartyindex.com/vendors/trigger-dev.md): AI-powered note-taking service provider
- [Upstash](https://thirdpartyindex.com/vendors/upstash.md)

## Service status

Incidents it reported on its own status page.

- Last 90 days: 8 reported incidents (6 major or critical, 0 minor, 2 with no impact stated)
- Typical time to resolve: 59 min
- Status page last read: 2026-11-11
- 2026-10-29: Phone calls on Granola mobile apps are not working (major)
- 2026-10-28: Granola app services down (no impact stated)
- 2026-10-21: Desktop app transcription and other functions failing for some users (major)
- 2026-10-08: Granola MCP not connecting for Claude Code users (major)
- 2026-10-08: Notes failing to load in Granola desktop app (major)
- 2026-09-18: Third party service experiencing issues (no impact stated)
- 2026-09-04: Granola app services down (major)
- 2026-08-16: AI features in Granola are down (major)

## Incidents reported by Granola's subprocessors

Incidents reported in the last 30 days on their own status pages by 13 vendors Granola lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported MMS Delivery Failures from Twilio to GCI United States (minor)
- 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Failures from Twilio Long Codes to AT&T United States (minor)
- 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Sierra Leone (minor)
- 2026-11-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Failures From Long Code Numbers to AT&T in the US (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Kazakhstan (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Granola lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor)
- 2026-11-11: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Kimi K3.1 Pro (minor)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Granola lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor)
- 2026-11-11: [turbopuffer](https://thirdpartyindex.com/vendors/turbopuffer#status), which Granola lists as a subprocessor, reported Dashboard Outage (critical)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Voice Call Failures in JP1 (minor)
- 2026-11-11: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Granola lists as a subprocessor, reported Provisioning and scaling operations may take longer in AWS ap-northeast-1 Tokyo (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor)
- 2026-11-11: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-11-11: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for DeepSeek V4.1 Flash 1017 (minor)
- 2026-11-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated)
- 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Granola lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated)
- 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Issue resolved (minor)
- 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor)
- 2026-11-10: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-11-10: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor)
- 2026-11-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor)
- 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Granola lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated)
- 2026-11-10: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Granola lists as a subprocessor, reported Flux TTS high latency and websocket disconnects (major)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Granola lists as a subprocessor, reported Elevated Errors On API (minor)
- 2026-11-09: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Granola lists as a subprocessor, reported Help Center errors (no impact stated)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Granola lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor)
- 2026-11-09: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Granola lists as a subprocessor, reported Intermittent API errors on write actions (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor)
- 2026-11-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor)
- 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor)
- 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Granola lists as a subprocessor, reported Elevated errors with image generation (minor)
- 2026-11-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor)
- 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Granola lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor)
- 2026-11-08: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor)
- 2026-11-07: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor)
- 2026-11-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor)
- 2026-11-07: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor)
- 2026-11-07: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash US (minor)
- 2026-11-07: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-11-07: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-11-06: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor)
- 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Granola lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor)
- 2026-11-06: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor)
- 2026-11-06: [Knock Labs](https://thirdpartyindex.com/vendors/knock-labs#status), which Granola lists as a subprocessor, reported Dashboard transactional email outage (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Notification Logs Unavailable in Console (minor)
- 2026-11-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor)
- 2026-11-06: [Parallel Web Systems](https://thirdpartyindex.com/vendors/parallel-web-systems#status), which Granola lists as a subprocessor, reported brief increase in 5xx errors (no impact stated)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor)
- 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor)
- 2026-11-05: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Granola lists as a subprocessor, reported Elevated errors for Flux streaming STT and Voice Agent sessions (no impact stated)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor)
- 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Granola lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor)
- 2026-11-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor)
- 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor)
- 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor)
- 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for MiniMax M3.1 Flash (minor)
- 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash US (minor)
- 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor)
- 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor)
- 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Granola lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor)
- 2026-11-04: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Delayed Email Validation History (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor)
- 2026-11-04: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Granola lists as a subprocessor, reported Delays in incoming emails (minor)
- 2026-11-04: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor)
- 2026-11-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor)
- 2026-11-03: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Granola lists as a subprocessor, reported Some Sidekick requests failing (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor)
- 2026-11-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Media Streams Audio Delays (minor)
- 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Granola lists as a subprocessor, reported File upload errors in ChatGPT (minor)
- 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor)
- 2026-11-02: [AssemblyAI](https://thirdpartyindex.com/vendors/assemblyai#status), which Granola lists as a subprocessor, reported Elevated errors and delays for Universal-3 Pro, Universal-3.5 Pro and Universal-3.6 Pro (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated)
- 2026-11-02: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Granola lists as a subprocessor, reported Delays receiving Slack messages in Plain (minor)
- 2026-11-02: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Granola lists as a subprocessor, reported SQL Console database connection outage (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor)
- 2026-11-02: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor)
- 2026-11-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor)
- 2026-11-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor)
- 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Granola lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated)
- 2026-10-31: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor)
- 2026-10-31: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-30: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service degradation (no impact stated)
- 2026-10-30: [TypeSafe AI](https://thirdpartyindex.com/vendors/typesafe-ai#status), which Granola lists as a subprocessor, reported System overload (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Granola lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor)
- 2026-10-30: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Granola lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated)
- 2026-10-30: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Granola lists as a subprocessor, reported Reporting data delayed (minor)
- 2026-10-30: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-10-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor)
- 2026-10-29: [Knock Labs](https://thirdpartyindex.com/vendors/knock-labs#status), which Granola lists as a subprocessor, reported Sockets service impaired (major)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor)
- 2026-10-29: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Granola lists as a subprocessor, reported Elevated errors across the Plain app, API and help centers (major)
- 2026-10-29: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Granola lists as a subprocessor, reported Elevated errors from authentication services at one datacenter (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor)
- 2026-10-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Link Shortening Redirect Errors on Branded Domains (minor)
- 2026-10-28: [AssemblyAI](https://thirdpartyindex.com/vendors/assemblyai#status), which Granola lists as a subprocessor, reported Real-time STT: 502 errors related to change to temporary tokens (minor)
- 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Granola lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor)
- 2026-10-28: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Granola lists as a subprocessor, reported Degraded AI features (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor)
- 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Granola lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor)
- 2026-10-28: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor)
- 2026-10-28: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-10-28: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for MiniMax M3.1 Flash (minor)
- 2026-10-28: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for MiniMax M3.1 Flash (minor)
- 2026-10-28: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for MiniMax M3.1 Flash (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Twilio Console Errors (no impact stated)
- 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Granola lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor)
- 2026-10-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor)
- 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Granola lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Granola lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-27: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor)
- 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Granola lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Granola lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor)
- 2026-10-27: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor)
- 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor)
- 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for MiniMax M3.1 Flash (minor)
- 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Granola lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor)
- 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor)
- 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor)
- 2026-10-25: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor)
- 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor)
- 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Granola lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major)
- 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Granola lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor)
- 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Granola lists as a subprocessor, reported Elevated Blik errors (no impact stated)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor)
- 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Granola lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major)
- 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor)
- 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Granola lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major)
- 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Granola lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Granola lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Granola lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor)
- 2026-10-23: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor)
- 2026-10-23: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Granola lists as a subprocessor, reported Degraded support ticket submission and response (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Granola lists as a subprocessor, reported Delays in customer support responses (no impact stated)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Granola lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for DeepSeek V4.1 Flash 1017 (minor)
- 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for DeepSeek V4.1 Flash 1017 (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Granola lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor)
- 2026-10-22: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Granola lists as a subprocessor, reported Elevated Latency and Errors for Batch STT (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Granola lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor)
- 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for DeepSeek V4.1 Flash 1017 (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor)
- 2026-10-22: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Granola lists as a subprocessor, reported Elevated 5xx Errors (major)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Granola lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor)
- 2026-10-22: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Granola lists as a subprocessor, reported Search results may be missing recent conversations (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported RCS Inbound Events Delayed (minor)
- 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Granola lists as a subprocessor, reported Elevated errors affecting Connectors (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Granola lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor)
- 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Billing Delays (no impact stated)
- 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor)
- 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor)
- 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Granola lists as a subprocessor, reported Authentication errors for some users (major)
- 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Granola lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Granola lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Granola lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor)
- 2026-10-21: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for DeepSeek V4.1 Flash 1017 (minor)
- 2026-10-21: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Granola lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor)
- 2026-10-21: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor)
- 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor)
- 2026-10-20: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-10-20: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor)
- 2026-10-20: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Granola lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor)
- 2026-10-20: [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse#status), which Granola lists as a subprocessor, reported Google Cloud Outage (minor)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Granola lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor)
- 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor)
- 2026-10-20: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Elevated latency on some serverless models (no impact stated)
- 2026-10-19: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor)
- 2026-10-19: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor)
- 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Granola lists as a subprocessor, reported File Download errors (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor)
- 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-19: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-18: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-10-18: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor)
- 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor)
- 2026-10-17: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-10-17: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor)
- 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Granola lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Email suppression issues (no impact stated)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Granola lists as a subprocessor, reported Elevated declines on Visa (no impact stated)
- 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Granola lists as a subprocessor, reported Widespread feature degradation (major)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor)
- 2026-10-15: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-15: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor)
- 2026-10-15: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Kimi K3 (minor)
- 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Granola lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor)
- 2026-10-14: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported CSP outage affecting multiple serverless models (minor)
- 2026-10-14: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor)
- 2026-10-14: [TypeSafe AI](https://thirdpartyindex.com/vendors/typesafe-ai#status), which Granola lists as a subprocessor, reported Elevated Latency (minor)
- 2026-10-14: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor)
- 2026-10-14: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Granola lists as a subprocessor, reported Elevated 503 errors for bath Flux TTS requests (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Granola lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Granola lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor)
- 2026-10-14: [Plain](https://thirdpartyindex.com/vendors/plain#status), which Granola lists as a subprocessor, reported Delayed processing of some thread events (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Granola lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor)
- 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor)
- 2026-10-14: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-10-13: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Granola lists as a subprocessor, reported Elevated 503 errors for Aura-2 TTS (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor)
- 2026-10-13: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)
- 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Granola lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor)
- 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), which Granola lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates (minor)
- 2026-10-13: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Granola lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor)

## Recent changes

Changes to its documents and subprocessor list since monitoring began.

- 2026-10-28: Changed subprocessor: TypeSafe AI (locations: Engineering → United States; purpose: AI Processing & Transcription, Purpose of processing – Provision of AI model infrastructure and processing of user inputs/outputs to enable platfor…) ([evidence](https://thirdpartyindex.com/evidence/172416))
- 2026-09-30: Added certification: HIPAA ([evidence](https://thirdpartyindex.com/evidence/20718))

Feed: https://thirdpartyindex.com/vendors/granola/changes.atom

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/granola

## Security contact

From its security.txt (https://www.granola.ai/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/3120)):

- Contact: mailto:security@granola.so
- Security jobs: https://www.granola.ai/jobs
- Languages: en
- Valid until 2026-12-11

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api