# Great Question

Great Question declares [28 subprocessors](https://thirdpartyindex.com/vendors/great-question#subprocessors) in [its subprocessor list](https://trust.greatquestion.co/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/53440)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). The list last changed on 2026-09-24: 0 added, 0 removed, 1 changed. [4 tracked vendors](https://thirdpartyindex.com/vendors/great-question#used-by) name Great Question as a subprocessor, including [Bluebeam](https://thirdpartyindex.com/vendors/bluebeam), [Dashlane](https://thirdpartyindex.com/vendors/dashlane) and [Loopio](https://thirdpartyindex.com/vendors/loopio).

Great Question (greatquestion.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/great-question
- Documents last verified: 2026-11-11
- Transparency rating: 72/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 27 tracked vendors directly, 219 within two hops, 623 within three; 4 tracked vendors rely on it directly, 4 within two hops, 4 within three
- Cite as: Great Question, Third Party Index, https://thirdpartyindex.com/vendors/great-question (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.greatquestion.co/ | 2026-11-11 | 2026-11-09 |
| Subprocessor list | https://trust.greatquestion.co/subprocessors | 2026-11-11 | 2026-10-06 |
| Privacy policy | https://www.greatquestion.com/about/privacy | 2026-11-11 | 2026-10-16 |
| Terms | https://www.greatquestion.com/about/terms | 2026-11-11 | 2026-09-22 |
| Security page | https://www.greatquestion.com/features/security | 2026-11-11 | 2026-10-23 |

## Subprocessors (28)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Adobe](https://thirdpartyindex.com/vendors/adobe.md) | Extracts text and content from uploaded PDF files.; PDF content extraction | United States | 2026-10-01 |
| [Algolia](https://thirdpartyindex.com/vendors/algolia.md) | Powers in-app search. Holds a search index of candidate names and previous research data, kept in sync with the platform and removed when the source data is deleted.; Search infrastructure | United States | 2026-10-01 |
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Hosts the Great Question platform. Stores the production database (RDS) and file uploads, images and CSV imports (S3) for the life of the customer account.; IaaS Provider: File storage (S3) + RDS | United States | 2026-10-01 |
| [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | LLM inference; LLM inference for AI features. | United States | 2026-10-01 |
| [Cartesia](https://thirdpartyindex.com/vendors/cartesia.md) | Text to Speech Services; Text-to-speech for AI-moderated sessions. | United States | 2026-10-01 |
| [Daily.co](https://thirdpartyindex.com/vendors/daily.md) | Video calls, screen sharing and recording for research sessions. Processes candidate video recordings.; Video recording and screen sharing | United States | 2026-10-01 |
| [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | Infrastructure monitoring, log storage and APM. No PII is sent; identifiers are scrubbed before ingestion. Logs are retained for a limited period for troubleshooting.; Monitoring and logging | United States | 2026-10-01 |
| [Deepgram](https://thirdpartyindex.com/vendors/deepgram.md) (AI model provider: Deepgram) | Transcribes audio from research sessions to text.; Transcription | United States | 2026-10-01 |
| [Frigade](https://thirdpartyindex.com/vendors/frigade.md) | In-app onboarding; In-app onboarding flows and product tours. Retains onboarding progress per user. | United States | 2026-10-01 |
| [Google Analytics](https://thirdpartyindex.com/vendors/google-cloud.md) | Website traffic analytics; Website traffic analytics for the marketing site. IP addresses are anonymized; aggregate visitor data is retained for reporting. | United States | 2026-10-01 |
| [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud.md) (AI model provider: Google Vertex AI / Gemini) | AI embeddings provider (Ask AI semantic search); Generates vector embeddings via Vertex AI for Ask AI semantic search and transcript indexing. Processes transcript text and user-entered Ask AI queries, which may include PII. | United States | 2026-10-01 |
| [Hubspot](https://thirdpartyindex.com/vendors/hubspot.md) | Sales and marketing CRM. Retains prospect contact information for the duration of the sales relationship.; Sales tooling (CRM) | United States | 2026-10-01 |
| [Loom](https://thirdpartyindex.com/vendors/atlassian.md) | Async video messaging used by our team for walkthroughs and support.; Video messaging and collaboration | United States | 2026-10-01 |
| [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel.md) | Product analytics; Product analytics on how account users interact with the Great Question app. Retains usage events to report on product adoption over time. | United States | 2026-10-01 |
| [Mux, Inc](https://thirdpartyindex.com/vendors/mux.md) | Transcodes, hosts and streams research session video. Stores video assets for playback for as long as the recording exists in the platform.; Video transcoding and hosting | United States | 2026-10-01 |
| [Nylas](https://thirdpartyindex.com/vendors/nylas.md) | Email and calendar integration (Gmail, Microsoft); Powers the Google and Microsoft email and calendar integrations. Processes candidate names, email addresses and message content, and holds OAuth tokens for connected accounts while the integration is active. | United States | 2026-10-01 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Machine learning LLM provider; Processes anonymized and pseudonymized transcript and survey data for v1 AI features (Ask AI, synthesis, auto-highlights, tags, chapters, titles). | United States | 2026-10-01 |
| [PostHog](https://thirdpartyindex.com/vendors/posthog.md) | Product analytics; Product analytics on Great Question app usage. Retains usage events to report on product adoption over time. | United States | 2026-10-01 |
| [Recall](https://thirdpartyindex.com/vendors/hyperdoc-a-k-a-recall-ai.md) | Meeting bots that join video calls and capture the call stream for research sessions.; Video call bots | United States | 2026-10-01 |
| [Segment](https://thirdpartyindex.com/vendors/segment.md) | Data and analytics pipeline; Event pipeline that routes product usage events and account user data to our analytics tools. Data is held transiently in transit. | United States | 2026-10-01 |
| [Sendgrid](https://thirdpartyindex.com/vendors/sendgrid.md) | Email sending provider; Transactional email delivery. Processes recipient name, email address and message content; delivery logs are retained briefly for deliverability tracking. | United States | 2026-10-01 |
| [Sentry](https://thirdpartyindex.com/vendors/sentry.md) | Application error tracking. Error context includes user ID and email so we can investigate issues; all other PII is scrubbed. Error events are retained for a limited period.; Exception handling and logging | United States | 2026-10-01 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Payment processing; Processes subscription payments. Retains payment information and transaction history as required for billing and financial records. | United States | 2026-10-01 |
| [Tremendous](https://thirdpartyindex.com/vendors/tremendous.md) | Processing incentives; Sends incentive payments to research participants. Retains recipient name, email address and payment records as required for financial reconciliation. | United States | 2026-10-01 |
| [User Interviews](https://thirdpartyindex.com/vendors/user-interviews.md) | Participant recruitment services; Recruits external research participants. Processes study criteria, screener responses and participant contact information for the duration of the study. | United States | 2026-10-01 |
| [Vercel](https://thirdpartyindex.com/vendors/vercel.md) | Hosts front-end applications and routes AI inference requests. Request data is processed transiently.; Infrastructure provider, AI inference routing | United States | 2026-09-22 |
| [Vero](https://thirdpartyindex.com/vendors/verotm.md) | Email delivery for candidate messaging. Processes candidate name, email address and message content; retains send history for deliverability tracking.; Email sending provider | United States | 2026-10-01 |
| [Vitally](https://thirdpartyindex.com/vendors/vitally.md) | Customer success platform; Customer success platform. Retains account user demographics and product behavior to manage the customer relationship. | United States | 2026-10-01 |

Read from ([evidence](https://thirdpartyindex.com/evidence/9707)). CSV: https://thirdpartyindex.com/vendors/great-question/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 4. All vendors that list one: https://thirdpartyindex.com/ai

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II, SOC 2 Type I ([evidence](https://thirdpartyindex.com/evidence/10992))
- Claimed: GDPR ([evidence](https://thirdpartyindex.com/evidence/10992))

## Web Technologies

Great Question's homepage made 139 requests to 3 domains, and 1 service controlled by another company. Loaded on 2026-11-05 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

1 third party by category: Cookie compliance 1 (CookieYes). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (1)

- CookieYes: 11 requests to cdn-cookieyes.com, cookieyes.com; CookieYes

### First party (1)

- Great Question: 128 requests to greatquestion.com; HSTS, Lucide, Next.js 15.5.28, Next.js App Router, Open Graph, Priority Hints, React, Vercel, Webpack

1 tracked company loaded by the homepage is not in Great Question's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (4)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Bluebeam](https://thirdpartyindex.com/vendors/bluebeam.md): Customer research platform used to recruit participants, schedule sessions, and store interview recordings and feedback.
- [Dashlane](https://thirdpartyindex.com/vendors/dashlane.md): User feedback
- [Loopio](https://thirdpartyindex.com/vendors/loopio.md): Customer Success feedback tool.
- [Quartzy](https://thirdpartyindex.com/vendors/quartzy.md)

## Incidents reported by Great Question's subprocessors

Incidents reported in the last 30 days on their own status pages by 15 vendors Great Question lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported MMS Delivery Failures from Twilio to GCI United States (minor)
- 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Failures from Twilio Long Codes to AT&T United States (minor)
- 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Sierra Leone (minor)
- 2026-11-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Failures From Long Code Numbers to AT&T in the US (minor)
- 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Kazakhstan (minor)
- 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Great Question lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical)
- 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor)
- 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor)
- 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Great Question lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor)
- 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Great Question lists as a subprocessor, reported US issues feed throwing intermittent errors (minor)
- 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Voice Call Failures in JP1 (minor)
- 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported On Call Engineers are Investigating (no impact stated)
- 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor)
- 2026-11-11: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Great Question lists as a subprocessor, reported Account emails not being delivered (major)
- 2026-11-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated)
- 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Great Question lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated)
- 2026-11-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Issue resolved (minor)
- 2026-11-10: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Great Question lists as a subprocessor, reported EU region replay ingestion latency (minor)
- 2026-11-10: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Great Question lists as a subprocessor, reported Elevated Sandbox and Blob request latency and errors (minor)
- 2026-11-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor)
- 2026-11-10: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Great Question lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated)
- 2026-11-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor)
- 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Great Question lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated)
- 2026-11-10: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Great Question lists as a subprocessor, reported Flux TTS high latency and websocket disconnects (major)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Great Question lists as a subprocessor, reported Elevated Errors On API (minor)
- 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor)
- 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Great Question lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor)
- 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor)
- 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor)
- 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor)
- 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor)
- 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor)
- 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor)
- 2026-11-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor)
- 2026-11-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor)
- 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Great Question lists as a subprocessor, reported Elevated errors with image generation (minor)
- 2026-11-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor)
- 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Great Question lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor)
- 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor)
- 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor)
- 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor)
- 2026-11-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor)
- 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor)
- 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Great Question lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated)
- 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor)
- 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor)
- 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor)
- 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor)
- 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Notification Delivery Logs Unavailable in Console (no impact stated)
- 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Notification Logs Unavailable in Console (minor)
- 2026-11-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor)
- 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor)
- 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor)
- 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor)
- 2026-11-05: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Great Question lists as a subprocessor, reported Elevated errors for Flux streaming STT and Voice Agent sessions (no impact stated)
- 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor)
- 2026-11-05: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Great Question lists as a subprocessor, reported Build delays and degraded Vercel Dashboard performance (minor)
- 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Great Question lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor)
- 2026-11-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor)
- 2026-11-05: [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel#status), which Great Question lists as a subprocessor, reported Duplicate charges on a subset of customer accounts (no impact stated)
- 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Great Question lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor)
- 2026-11-04: [Mux](https://thirdpartyindex.com/vendors/mux#status), which Great Question lists as a subprocessor, reported RTMP and SRT live stream disconnects (minor)
- 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor)
- 2026-11-04: [Mux](https://thirdpartyindex.com/vendors/mux#status), which Great Question lists as a subprocessor, reported RTMP and SRT live streams disconnection (major)
- 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Delayed Email Validation History (minor)
- 2026-11-04: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Great Question lists as a subprocessor, reported Ingestion delays across all data (minor)
- 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor)
- 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor)
- 2026-11-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor)
- 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Great Question lists as a subprocessor, reported Delays in spans and transactions processing (major)
- 2026-11-03: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Great Question lists as a subprocessor, reported Sentry.io dashboard and API is down (critical)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor)
- 2026-11-03: [Mux](https://thirdpartyindex.com/vendors/mux#status), which Great Question lists as a subprocessor, reported Delays in some video processing tasks (major)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor)
- 2026-11-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Media Streams Audio Delays (minor)
- 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Great Question lists as a subprocessor, reported File upload errors in ChatGPT (minor)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor)
- 2026-11-02: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Great Question lists as a subprocessor, reported Sentry dashboard is down (critical)
- 2026-11-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Great Question lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor)
- 2026-11-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor)
- 2026-11-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor)
- 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Great Question lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Great Question lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor)
- 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor)
- 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor)
- 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Great Question lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor)
- 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated)
- 2026-10-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor)
- 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor)
- 2026-10-29: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Great Question lists as a subprocessor, reported Elevated errors from authentication services at one datacenter (minor)
- 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor)
- 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor)
- 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor)
- 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor)
- 2026-10-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor)
- 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Link Shortening Redirect Errors on Branded Domains (minor)
- 2026-10-28: [Mux](https://thirdpartyindex.com/vendors/mux#status), which Great Question lists as a subprocessor, reported Elevated Mux Video Errors (critical)
- 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Great Question lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor)
- 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor)
- 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Great Question lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor)
- 2026-10-28: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Great Question lists as a subprocessor, reported Metrics query are disrupted (major)
- 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor)
- 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor)
- 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor)
- 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor)
- 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Twilio Console Errors (no impact stated)
- 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Great Question lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor)
- 2026-10-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor)
- 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Great Question lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Great Question lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor)
- 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Great Question lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Voice Call Failures From Twilio Phone Numbers to Germany (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor)
- 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Great Question lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor)
- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor)
- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor)
- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor)
- 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Great Question lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor)
- 2026-10-26: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Great Question lists as a subprocessor, reported Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder (major)
- 2026-10-26: [Tremendous](https://thirdpartyindex.com/vendors/tremendous#status), which Great Question lists as a subprocessor, reported Fulfillment delays for international prepaid cards (no impact stated)
- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor)
- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor)
- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor)
- 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor)
- 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor)
- 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor)
- 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor)
- 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor)
- 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Great Question lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major)
- 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Great Question lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor)
- 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Great Question lists as a subprocessor, reported Elevated Blik errors (no impact stated)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor)
- 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Great Question lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major)
- 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor)
- 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Great Question lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major)
- 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Great Question lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Great Question lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Great Question lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor)
- 2026-10-23: [Vercel](https://thirdpartyindex.com/vendors/vercel#status), which Great Question lists as a subprocessor, reported Delays in Logs and Observability data (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor)
- 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Great Question lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated)
- 2026-10-23: [Cartesia](https://thirdpartyindex.com/vendors/cartesia#status), which Great Question lists as a subprocessor, reported Elevated latency for instant voice cloning (minor)
- 2026-10-23: [Tremendous](https://thirdpartyindex.com/vendors/tremendous#status), which Great Question lists as a subprocessor, reported Fulfillment delays for US and international gift cards (no impact stated)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Great Question lists as a subprocessor, reported Delays in customer support responses (no impact stated)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Great Question lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Great Question lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor)
- 2026-10-22: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Great Question lists as a subprocessor, reported Elevated Latency and Errors for Batch STT (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Great Question lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor)
- 2026-10-22: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Great Question lists as a subprocessor, reported Elevated 5xx Errors (major)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Great Question lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor)
- 2026-10-22: [nylas](https://thirdpartyindex.com/vendors/nylas#status), which Great Question lists as a subprocessor, reported \[US/EU\] Sandbox Apps - Microsoft 365 - Authentication Failures Using Nylas Shared Credentials (no impact stated)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported RCS Inbound Events Delayed (minor)
- 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Great Question lists as a subprocessor, reported Elevated errors affecting Connectors (minor)
- 2026-10-22: [Cartesia](https://thirdpartyindex.com/vendors/cartesia#status), which Great Question lists as a subprocessor, reported Managed Agents with OpenAI LLMs may see degraded performance (minor)
- 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Great Question lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor)
- 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Great Question lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Billing Delays (no impact stated)
- 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Great Question lists as a subprocessor, reported Authentication errors for some users (major)
- 2026-10-21: [Mux](https://thirdpartyindex.com/vendors/mux#status), which Great Question lists as a subprocessor, reported Mux Data Collection Latency (major)
- 2026-10-21: [Mux](https://thirdpartyindex.com/vendors/mux#status), which Great Question lists as a subprocessor, reported Degraded VOD playback (major)
- 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Great Question lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor)
- 2026-10-21: [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel#status), which Great Question lists as a subprocessor, reported Degraded Service for Requests to decide.mixpanel.com (no impact stated)
- 2026-10-21: [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel#status), which Great Question lists as a subprocessor, reported Degraded Service for Requests to decide.mixpanel.com (no impact stated)
- 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Great Question lists as a subprocessor, reported Increased latency processing integration webhooks (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Great Question lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Great Question lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor)
- 2026-10-21: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Great Question lists as a subprocessor, reported Sentry.io not loading in US region (critical)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor)
- 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Great Question lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor)
- 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor)
- 2026-10-20: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Great Question lists as a subprocessor, reported Sentry.io not loading (major)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Great Question lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Great Question lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor)
- 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor)
- 2026-10-19: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Great Question lists as a subprocessor, reported Sentry is down (critical)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor)
- 2026-10-19: [Tremendous](https://thirdpartyindex.com/vendors/tremendous#status), which Great Question lists as a subprocessor, reported Issues with Virtual Visa transaction notifications (no impact stated)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor)
- 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Great Question lists as a subprocessor, reported File Download errors (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor)
- 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor)
- 2026-10-18: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor)
- 2026-10-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor)
- 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor)
- 2026-10-15: [Cartesia](https://thirdpartyindex.com/vendors/cartesia#status), which Great Question lists as a subprocessor, reported Playground unavailable (critical)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Great Question lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Email suppression issues (no impact stated)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Great Question lists as a subprocessor, reported Elevated declines on Visa (no impact stated)
- 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Great Question lists as a subprocessor, reported Widespread feature degradation (major)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor)
- 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Great Question lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor)
- 2026-10-14: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Great Question lists as a subprocessor, reported Elevated 503 errors for bath Flux TTS requests (minor)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Great Question lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Great Question lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor)
- 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Great Question lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor)
- 2026-10-14: [Sentry](https://thirdpartyindex.com/vendors/sentry#status), which Great Question lists as a subprocessor, reported Ingestion Halted for EAP data in EU (major)
- 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor)
- 2026-10-13: [Deepgram](https://thirdpartyindex.com/vendors/deepgram#status), which Great Question lists as a subprocessor, reported Elevated 503 errors for Aura-2 TTS (minor)
- 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor)
- 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor)
- 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor)
- 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor)
- 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Great Question lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor)
- 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), [Segment](https://thirdpartyindex.com/vendors/segment#status), which Great Question lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates (minor)

## Recent changes

Changes to its documents and subprocessor list since monitoring began.

- 2026-09-24: Changed subprocessor: Google Cloud (purpose: AI embeddings provider (Ask AI semantic search), Generates vector embeddings via the Gemini API for Ask AI semantic search and transcript indexing. Processes transcript text and user-entered …) ([evidence](https://thirdpartyindex.com/evidence/8624))

Feed: https://thirdpartyindex.com/vendors/great-question/changes.atom

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/great-question

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api