# GUIDEcx

[3 tracked vendors](https://thirdpartyindex.com/vendors/guidecx#used-by) name GUIDEcx as a subprocessor, including [Maxio](https://thirdpartyindex.com/vendors/maxio), [Clozd](https://thirdpartyindex.com/vendors/clozd) and [SoundStack](https://thirdpartyindex.com/vendors/soundstack). We have not found a subprocessor list published by GUIDEcx. We monitor 4 of its documents, which we last checked on 2026-11-11.

GUIDEcx (guidecx.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/guidecx
- Documents last verified: 2026-11-11
- Transparency rating: 31/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 3 tracked vendors rely on it directly, 34 within two hops, 80 within three
- Cite as: GUIDEcx, Third Party Index, https://thirdpartyindex.com/vendors/guidecx (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Data processing addendum | https://www.guidecx.com/dpa/ | 2026-11-11 | 2026-11-11 |
| Privacy policy | https://www.guidecx.com/privacy/ | 2026-11-11 | 2026-10-28 |
| Terms | https://www.guidecx.com/tos/ | 2026-11-11 | 2026-10-28 |
| Status page | https://status.guidecx.com/ | 2026-11-11 | 2026-11-11 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Web Technologies

GUIDEcx's homepage made 54 requests to 2 domains, and 1 service controlled by another company. Loaded on 2026-11-05 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

1 third party by category: Font scripts 1 (usually detected as Font scripts: Font Awesome). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (1)

- Font Awesome: 4 requests to fontawesome.com

### First party (1)

- GUIDEcx: 50 requests to guidecx.com; All in One SEO, All in One SEO Pack, Cloudflare, Draftpress HFCM, Google Tag Manager, Gutenberg, HTTP/3, HubSpot, HubSpot Analytics, HubSpot WordPress plugin 11.3.75, Kadence WP Blocks, Kadence WP Kadence, Max Mega Menu, MySQL, Open Graph, PHP, Priority Hints, RSS, WP Engine, WP Rocket 3.24, WordPress, WordPress Block Editor, WordPress Site Editor

## Subprocessor of (3)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Clozd](https://thirdpartyindex.com/vendors/clozd.md): Client onboarding services. \[GuideCX Trust Center\](; Required
- [Maxio](https://thirdpartyindex.com/vendors/maxio.md): Customer Support
- [SoundStack](https://thirdpartyindex.com/vendors/soundstack.md)

## Service status

Incidents it reported on its own status page.

- Last 90 days: 2 reported incidents (0 major or critical, 0 minor, 2 with no impact stated)
- Typical time to resolve: 2 h 25 min
- Status page last read: 2026-11-12
- 2026-10-09: GUIDEcx is experiencing degraded performance (no impact stated)
- 2026-08-31: Duplicate Email Issues for Milestone Complete - GUIDEcx 1.0 (no impact stated)
- 2026-08-12: GUIDEcx is experiencing degraded performance and some users are unable to log in. (no impact stated)
- 2026-07-30: GUIDEcx is experiencing degraded performance and some users are unable to access the Project list page. (no impact stated)
- 2026-01-30: SAML SSO Timeouts (no impact stated)
- 2026-01-27: Latency Issues with 1.0 Platform (no impact stated)
- 2025-12-01: General latency when navigating application (no impact stated)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api