# H2O.ai H2O.ai declares [9 subprocessors](https://thirdpartyindex.com/vendors/h2o-ai#subprocessors) in [its subprocessor list](https://trust.h2o.ai/?itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/7360)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Slack](https://thirdpartyindex.com/vendors/slack) and [Okta](https://thirdpartyindex.com/vendors/okta). No published changes since we first read it on 2026-09-23. H2O.ai (h2o.ai): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/h2o-ai - Documents last verified: 2026-11-11 - Transparency rating: 96/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 4/8 (partial); Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 5/5; Vulnerability disclosure 5/5; Pages still reachable 8/8 - Supply chain: relies on 8 tracked vendors directly, 56 within two hops, 255 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three - Cite as: H2O.ai, Third Party Index, https://thirdpartyindex.com/vendors/h2o-ai (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.h2o.ai/ | 2026-11-11 | 2026-09-23 | | Subprocessor list | https://trust.h2o.ai/?itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57 | 2026-11-11 | 2026-09-23 | | Data processing addendum | https://h2o.ai/legal/dpa/ | 2026-11-11 | 2026-10-15 | | Privacy policy | https://h2o.ai/legal/privacy/ | 2026-11-11 | 2026-10-15 | | Terms | https://h2o.ai/legal/terms-of-use/ | 2026-11-11 | 2026-10-15 | | Security page | https://h2o.ai/security/ | 2026-11-11 | 2026-10-15 | | security.txt | https://h2o.ai/.well-known/security.txt | 2026-11-11 | 2026-10-29 | | Status page | https://status.cloud.h2o.ai/ | 2026-11-11 | 2026-11-11 | | Security advisories | https://h2o.ai/security/bulletins/ | 2026-11-11 | 2026-10-15 | ## Subprocessors (9) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud Infrastructure | — | 2026-09-23 | | [Auth0](https://thirdpartyindex.com/vendors/okta.md) | User authentication services | — | 2026-09-23 | | [Coralogix](https://thirdpartyindex.com/vendors/coralogix.md) | Logging and monitoring | EU (AWS) | 2026-09-23 | | [FreshDesk](https://thirdpartyindex.com/vendors/freshworks.md) | Customer support & ticketing | US (AWS) | 2026-09-23 | | [monday.com](https://thirdpartyindex.com/vendors/monday-com.md) | Project management and feature tracking | US (AWS) | 2026-09-23 | | [Okta](https://thirdpartyindex.com/vendors/okta.md) | User authentication services | US | 2026-09-23 | | [Osano](https://thirdpartyindex.com/vendors/osano.md) | Consent management and cookie compliance platform | — | 2026-09-23 | | [Slack](https://thirdpartyindex.com/vendors/slack.md) | Customer and internal communications. | — | 2026-09-23 | | [Upwind Security](https://thirdpartyindex.com/vendors/upwind-security.md) | Cloud Security and Vulnerability Management | US | 2026-09-23 | Read from ([evidence](https://thirdpartyindex.com/evidence/7360)). CSV: https://thirdpartyindex.com/vendors/h2o-ai/subprocessors.csv ## Compliance As its trust center lists them. - Audited: SOC 2 Type II, ISO/IEC 27001, FedRAMP, IRAP ([evidence](https://thirdpartyindex.com/evidence/7355)) ## Web Technologies H2O.ai's homepage made 90 requests to 19 domains, and 7 services controlled by another company. Loaded on 2026-11-10 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 7 third parties by category: Analytics 4 (HubSpot, LinkedIn, Meta, Hotjar); Advertising 2 (Google Cloud, Microsoft); Cookie compliance 1 (Osano). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (7) - Google Cloud: 15 requests to google.com, doubleclick.net, googletagmanager.com, google-analytics.com, googleadservices.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager - HubSpot: 10 requests to hubspot.com, hscollectedforms.net, hsforms.com, hs-analytics.net, hs-banner.com, hs-scripts.com; HubSpot, HubSpot Analytics - Osano: 4 requests to osano.com; Osano (its subprocessor list names it too) - LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag - Meta: 3 requests to facebook.net, facebook.com; Facebook Pixel 2.9.439 - Microsoft: 3 requests to bing.com; Microsoft Advertising - Hotjar: 2 requests to hotjar.com; Hotjar ### First party (1) - H2O.ai: 50 requests to h2o.ai; Amazon CloudFront, Amazon Web Services, HSTS, Linkedin Ads, Next.js 16.4.3, Next.js App Router, Open Graph, Priority Hints, React, Turbopack, Webpack, core-js 3.32.2, lit-html 2.8.0 6 tracked companies loaded by the homepage are not in H2O.ai's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (0) No tracked vendor lists it. ## Service status Incidents it reported on its own status page. - Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated) - Status page last read: 2026-11-12 - No incidents reported in the last 12 months - Latest incident reported: 2025-10-20: Service Disruption Due to AWS us-east-1 Regional Outage (major) ## Incidents reported by H2O.ai's subprocessors Incidents reported in the last 30 days on their own status pages by 3 vendors H2O.ai lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-11: [Coralogix](https://thirdpartyindex.com/vendors/coralogix#status), which H2O.ai lists as a subprocessor, reported US2 Region pull integrations (no impact stated) - 2026-11-10: [Coralogix](https://thirdpartyindex.com/vendors/coralogix#status), which H2O.ai lists as a subprocessor, reported Log threshold alerts not evaluating on EU2 region (no impact stated) - 2026-11-10: [monday.com](https://thirdpartyindex.com/vendors/monday-com#status), which H2O.ai lists as a subprocessor, reported Degraded Performance - Inbox Loading Delays (minor) - 2026-11-09: [monday.com](https://thirdpartyindex.com/vendors/monday-com#status), which H2O.ai lists as a subprocessor, reported Investigating issues with My Work and Dashboards not loading (minor) - 2026-11-09: [monday.com](https://thirdpartyindex.com/vendors/monday-com#status), which H2O.ai lists as a subprocessor, reported Service disruption on US server (major) - 2026-11-04: [monday.com](https://thirdpartyindex.com/vendors/monday-com#status), which H2O.ai lists as a subprocessor, reported Intermittent System Availability (major) - 2026-10-21: [Osano](https://thirdpartyindex.com/vendors/osano#status), which H2O.ai lists as a subprocessor, reported Partial Outage - Degraded Service (minor) - 2026-10-19: [monday.com](https://thirdpartyindex.com/vendors/monday-com#status), which H2O.ai lists as a subprocessor, reported Delayed automations in EU (major) - 2026-10-19: [monday.com](https://thirdpartyindex.com/vendors/monday-com#status), which H2O.ai lists as a subprocessor, reported Investigating issues with slow loading of the monday platform (minor) - 2026-10-18: [Coralogix](https://thirdpartyindex.com/vendors/coralogix#status), which H2O.ai lists as a subprocessor, reported Custom dashboards unavailable on EU2 (major) - 2026-10-14: [monday.com](https://thirdpartyindex.com/vendors/monday-com#status), which H2O.ai lists as a subprocessor, reported Identified issues with AI operations in the monday platform (Service Degradation for some models) (minor) - 2026-10-14: [Coralogix](https://thirdpartyindex.com/vendors/coralogix#status), which H2O.ai lists as a subprocessor, reported Ingestion Delays Across All Pipelines in the US3 Region (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/h2o-ai ## Security contact From its security.txt (https://h2o.ai/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/178179)): - Contact: mailto:security@h2o.ai - Disclosure policy: https://h2o.ai/security/bulletins - Languages: en - Valid until 2027-09-30 --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api