# Hack The Box Hack The Box declares [20 subprocessors](https://thirdpartyindex.com/vendors/hack-the-box#subprocessors) in [its subprocessor list](https://www.hackthebox.com/hubfs/Legal/SPL.pdf), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/874)). They include [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare), [HubSpot](https://thirdpartyindex.com/vendors/hubspot) and [Intercom](https://thirdpartyindex.com/vendors/intercom). No published changes since we first read it on 2026-09-21. Hack The Box (hackthebox.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/hack-the-box - Documents last verified: 2026-11-11 - Transparency rating: 90/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 6/6; Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 18 tracked vendors directly, 137 within two hops, 465 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three - Cite as: Hack The Box, Third Party Index, https://thirdpartyindex.com/vendors/hack-the-box (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center (currently unreachable) | https://trust.hackthebox.com/ | 2026-11-09 | 2026-11-09 | | Subprocessor list | https://www.hackthebox.com/hubfs/Legal/SPL.pdf | 2026-11-11 | 2026-09-21 | | Data processing addendum | https://www.hackthebox.com/hubfs/Legal/DPA.pdf | 2026-11-11 | 2026-09-21 | | Privacy policy | https://www.hackthebox.com/hubfs/Legal/PN.pdf | 2026-11-11 | 2026-09-21 | | Terms | https://www.hackthebox.com/hubfs/Legal/B2BT.pdf | 2026-11-11 | 2026-09-21 | | security.txt | https://www.hackthebox.com/.well-known/security.txt | 2026-11-11 | 2026-09-21 | | Status page | https://status.hackthebox.com/ | 2026-11-11 | 2026-11-11 | ## Subprocessors (20) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | AMITO LTD | Hosting | UK | 2026-09-21 | | [Chartmogul](https://thirdpartyindex.com/vendors/chartmogul.md) | Reporting | EU | 2026-09-21 | | [Cloudflare](https://thirdpartyindex.com/vendors/cloudflare.md) | Web infrastructure | EU | 2026-10-19 | | [Custify](https://thirdpartyindex.com/vendors/custify.md) | Customer Success surveys | EU/USA | 2026-10-19 | | [Digital Ocean](https://thirdpartyindex.com/vendors/digitalocean.md) | Hosting | USA | 2026-09-21 | | [Fivetran](https://thirdpartyindex.com/vendors/fivetran.md) | Reporting | EU | 2026-09-21 | | [Gong](https://thirdpartyindex.com/vendors/gong.md) | Customer Relationship Mgt, Sales Training | USA | 2026-10-19 | | [Hetzner Online GmbH](https://thirdpartyindex.com/vendors/hetzner-online.md) | Hosting | EU | 2026-09-22 | | [Highspot](https://thirdpartyindex.com/vendors/highspot.md) | Prospecting, Customer Relationship mgt | USA | 2026-10-19 | | [Hubspot](https://thirdpartyindex.com/vendors/hubspot.md) | Marketing / Reporting | EU/USA | 2026-10-19 | | [Intercom](https://thirdpartyindex.com/vendors/intercom.md) | Customer Support | USA | 2026-09-21 | | [Leaseweb](https://thirdpartyindex.com/vendors/leaseweb.md) | Hosting | UK/USA | 2026-09-21 | | [Mailgun](https://thirdpartyindex.com/vendors/mailgun.md) | Mail Infra | USA | 2026-09-21 | | [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel.md) | Reporting | USA | 2026-09-21 | | [Qwilr](https://thirdpartyindex.com/vendors/qwilr.md) | Proposal Management, Prospecting | EU/USA | 2026-10-19 | | [Segment](https://thirdpartyindex.com/vendors/segment.md) | Reporting functionality | USA | 2026-09-21 | | [Snowflake](https://thirdpartyindex.com/vendors/snowflake.md) | Reporting | EU | 2026-09-21 | | www.hackthebox.com | info@hackthebox.com | — | 2026-09-21 | | [XERO](https://thirdpartyindex.com/vendors/xero.md) | Billing & Accounting | USA | 2026-09-21 | | [ZoomInfo](https://thirdpartyindex.com/vendors/zoominfo.md) | Prospecting, Lead Qualification | EU/USA | 2026-10-19 | Read from ([evidence](https://thirdpartyindex.com/evidence/874)). CSV: https://thirdpartyindex.com/vendors/hack-the-box/subprocessors.csv ## Web Technologies Hack The Box's homepage made 143 requests to 11 domains, and 7 services controlled by another company. Loaded on 2026-10-01 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 7 third parties by category: Analytics 2 (Cloudflare; usually detected as Analytics: HubSpot); Advertising 1 (usually detected as Advertising: Google Cloud); Marketing automation 1 (usually detected as Marketing automation: Adobe); Cookie compliance 1 (Cookiebot); CDN 1 (jsDelivr); Appointment scheduling 1 (usually detected as Appointment scheduling: Chili Piper). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (7) - Adobe: 17 requests to typekit.net - HubSpot: 6 requests to hsforms.com, hubspot.com, hsappstatic.net, hsforms.net (its subprocessor list names it too) - Cookiebot: 5 requests to cookiebot.com; Cookiebot 1 - Chili Piper: 2 requests to chilipiper.com - Cloudflare: 2 requests to cloudflareinsights.com; Cloudflare Browser Insights (its subprocessor list names it too) - Google Cloud: 1 request to fonts.googleapis.com - jsDelivr: 1 request to jsdelivr.net; jsDelivr ### First party (1) - Hack The Box: 109 requests to hackthebox.com; Adobe Fonts, Chili Piper, Cloudflare, Cybot, Google Tag Manager, HSTS, HTTP/3, HockeyStack, HubSpot, HubSpot CMS Hub, Open Graph, Sentry, Typekit, jQuery 1.7.1 5 tracked companies loaded by the homepage are not in Hack The Box's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (0) No tracked vendor lists it. ## Incidents reported by Hack The Box's subprocessors Incidents reported in the last 30 days on their own status pages by 10 vendors Hack The Box lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-12: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Hack The Box lists as a subprocessor, reported INC20000347 (minor) - 2026-11-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported MMS Delivery Failures from Twilio to GCI United States (minor) - 2026-11-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Failures from Twilio 10DLC to AT&T United States (minor) - 2026-11-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Sierra Leone (minor) - 2026-11-12: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Failures From Long Code Numbers to AT&T in the US (minor) - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTS Kazakhstan (minor) - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to Tcell Tajikistan (minor) - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Phone Numbers to K-Cell Kazakhstan (minor) - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Voice Call Failures in JP1 (minor) - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported On Call Engineers are Investigating (no impact stated) - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Failures from Twilio to Turkcell Turkey (minor) - 2026-11-11: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Retroactive Incident Impacting Twilio Usage APIs (no impact stated) - 2026-11-10: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Issue resolved (minor) - 2026-11-10: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio Phone Numbers to Movistar Venezuela (minor) - 2026-11-10: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Hack The Box lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-11-10: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-11-10: [Xero](https://thirdpartyindex.com/vendors/xero#status), which Hack The Box lists as a subprocessor, reported Global: Xero Partner Hub - Some slowness or unable to access pages in Partner Hub (major) - 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported WhatsApp Business API Message Send Failures (minor) - 2026-11-09: [Xero](https://thirdpartyindex.com/vendors/xero#status), which Hack The Box lists as a subprocessor, reported UK: HMRC connected services - MTD IT and MTD VAT (minor) - 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Voice Call Audio Quality Degradation, Silent and One-Way Audio between Twilio and Multiple Networks in United Kingdom (minor) - 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Italy (minor) - 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Spusu United Kingdom (minor) - 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Bouygues Telecom France (minor) - 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers in Germany to a Subset of Twilio Long Codes (minor) - 2026-11-09: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Failures from Twilio to ETL Laos (minor) - 2026-11-08: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Failures from Twilio to MTN Nigeria (minor) - 2026-11-08: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EnStream in Canada (minor) - 2026-11-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Globe Philippines (minor) - 2026-11-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes and Short Codes to Multiple Networks in United States (minor) - 2026-11-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in India (minor) - 2026-11-07: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor) - 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Hack The Box lists as a subprocessor, reported INC20000337 (minor) - 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Hack The Box lists as a subprocessor, reported INC20000336 (minor) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Networks in Chile (minor) - 2026-11-06: [ZoomInfo](https://thirdpartyindex.com/vendors/zoominfo#status), which Hack The Box lists as a subprocessor, reported Chorus - Login and Call Recording (minor) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Dominican Republic (minor) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported TwiML ConversationRelay Documents Page Error (minor) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Chile (minor) - 2026-11-06: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Hack The Box lists as a subprocessor, reported Elevated errors and latencies in the European hosting region. (major) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia (minor) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Notification Delivery Logs Unavailable in Console (no impact stated) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Notification Logs Unavailable in Console (minor) - 2026-11-06: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays Between Twilio and T-Mobile in Czech Republic (minor) - 2026-11-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Voice Call Silent and One-Way Audio between a Subset of Twilio Phone Numbers and Multiple Networks in Colombia (minor) - 2026-11-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Failures from Twilio Phone Numbers to Lycamobile France (minor) - 2026-11-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Mobile Numbers to Argentina (minor) - 2026-11-05: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Canada Phone Numbers to Rogers Wireless and Fido Canada (minor) - 2026-11-05: [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel#status), which Hack The Box lists as a subprocessor, reported Duplicate charges on a subset of customer accounts (no impact stated) - 2026-11-04: [Highspot](https://thirdpartyindex.com/vendors/highspot#status), which Hack The Box lists as a subprocessor, reported AutoDocs failing to generate for AutoDocs+ customers (major) - 2026-11-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Search Delays on Enterprise Knowledge (minor) - 2026-11-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Delayed Email Validation History (minor) - 2026-11-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Brazil (minor) - 2026-11-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom Brazil (minor) - 2026-11-04: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks in United States (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported MMS Delivery Receipt Delays and Delivery Delays from a Subset of Twilio Long Codes and Short Codes to AT&T United States (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays from Twilio to Entel Bolivia (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays from Twilio to Lycamobile United Kingdom (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Voice Call Audio Quality Degradation from a Subset of Twilio Phone Numbers to Multiple Networks in United States (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported RateQueue Host Down Did Not Recover (minor) - 2026-11-03: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Media Streams Audio Delays (minor) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Puerto Rico (minor) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Puerto Rico (minor) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Voice Call One-Way Audio from Brazil to a Subset of Twilio Numbers (no impact stated) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Some Customers May Have Incorrect Balances Reflected on Their Account (minor) - 2026-11-02: [ZoomInfo](https://thirdpartyindex.com/vendors/zoominfo#status), which Hack The Box lists as a subprocessor, reported Chorus - MS Teams Call Recording (no impact stated) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria (minor) - 2026-11-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Hack The Box lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to T-Mobile and O2 Czech Republic (minor) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on XL Axiata in Indonesia (minor) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Philippines Phone Numbers to Multiple Networks in Philippines (minor) - 2026-11-02: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Google Voice United States (minor) - 2026-11-01: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Failures from Twilio to KDDI Japan (minor) - 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Hack The Box lists as a subprocessor, reported INC20000321 (minor) - 2026-10-30: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Hack The Box lists as a subprocessor, reported Slow Fin Procedures (minor) - 2026-10-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (minor) - 2026-10-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines (minor) - 2026-10-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-30: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS and MMS Delivery Delays from Twilio to Altice United States (minor) - 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia (minor) - 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vivo Brazil (minor) - 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Verizon in United States (minor) - 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Hack The Box lists as a subprocessor, reported INC20000319 (minor) - 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Flex Agent Copilot Note Generation Issues (minor) - 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to T-Mobile United States (minor) - 2026-10-29: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to T-Mobile United States (minor) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Link Shortening Redirect Errors on Branded Domains (minor) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Orange Belgium (minor) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase and Gateway API (Lookup API) Failure Increase on EE in United Kingdom (minor) - 2026-10-28: [ZoomInfo](https://thirdpartyindex.com/vendors/zoominfo#status), which Hack The Box lists as a subprocessor, reported Neverbounce - Job Processing (minor) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Possible 503 Errors for Messaging Traffic in the Australia Region (minor) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia (minor) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to MTC Namibia (minor) - 2026-10-28: [Xero](https://thirdpartyindex.com/vendors/xero#status), which Hack The Box lists as a subprocessor, reported Global: Xero - customers are experiencing issues across Xero (critical) - 2026-10-28: [Mailgun](https://thirdpartyindex.com/vendors/mailgun#status), which Hack The Box lists as a subprocessor, reported Route delays in EU Region (minor) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Twilio Console Errors (no impact stated) - 2026-10-28: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Voice API (no impact stated) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Portugal (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Argentina (minor) - 2026-10-27: [DigitalOcean](https://thirdpartyindex.com/vendors/digitalocean#status), which Hack The Box lists as a subprocessor, reported Kubernetes Cluster Management Operations (major) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Elevated 500 Errors Affecting Programmable Messaging API (no impact stated) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Automated Alert: Minimal Customer Impact (no impact stated) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Voice Call Failures from Twilio Mobile Numbers to Israel (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase on Three in United Kingdom (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Turkcell Turkey (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Voice Call Failures From Twilio Phone Numbers to Germany (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Germany (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-27: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in South Africa (minor) - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in Brazil (minor) - 2026-10-26: [Xero](https://thirdpartyindex.com/vendors/xero#status), which Hack The Box lists as a subprocessor, reported Global: Xero - some customers may be experiencing intermittent errors in Xero. (minor) - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported MMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Cellcom United States (minor) - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States (minor) - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor) - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor) - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania (minor) - 2026-10-26: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor) - 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor) - 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor) - 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor) - 2026-10-25: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor) - 2026-10-24: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor) - 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Hack The Box lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-23: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported RCS Inbound Events Delayed (minor) - 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Hack The Box lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Billing Delays (no impact stated) - 2026-10-22: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Hack The Box lists as a subprocessor, reported INC20000301 (critical) - 2026-10-21: [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel#status), which Hack The Box lists as a subprocessor, reported Degraded Service for Requests to decide.mixpanel.com (no impact stated) - 2026-10-21: [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel#status), which Hack The Box lists as a subprocessor, reported Degraded Service for Requests to decide.mixpanel.com (no impact stated) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Hack The Box lists as a subprocessor, reported INC20000299 (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor) - 2026-10-21: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor) - 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Hack The Box lists as a subprocessor, reported INC20000294 (critical) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-20: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor) - 2026-10-19: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Hack The Box lists as a subprocessor, reported INC20000290 (minor) - 2026-10-18: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-17: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor) - 2026-10-17: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor) - 2026-10-16: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor) - 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Hack The Box lists as a subprocessor, reported INC20000287 (critical) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Email suppression issues (no impact stated) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor) - 2026-10-15: [Xero](https://thirdpartyindex.com/vendors/xero#status), which Hack The Box lists as a subprocessor, reported Global: Subscriptions - some customers are unable to purchase and management subscriptions (minor) - 2026-10-15: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-14: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Hack The Box lists as a subprocessor, reported Customer contact details showing up as "Redacted" in the Intercom Inbox (minor) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-10-14: [Xero](https://thirdpartyindex.com/vendors/xero#status), which Hack The Box lists as a subprocessor, reported Global: Xero - Some customers may be experiencing some errors in product and inability to view invoice PDFs. (major) - 2026-10-14: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor) - 2026-10-13: [DigitalOcean](https://thirdpartyindex.com/vendors/digitalocean#status), which Hack The Box lists as a subprocessor, reported App Platform Deployments (no impact stated) - 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor) - 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Hack The Box lists as a subprocessor, reported INC20000277 (minor) - 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor) - 2026-10-13: [Segment](https://thirdpartyindex.com/vendors/segment#status), which Hack The Box lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/hack-the-box ## Security contact From its security.txt (https://www.hackthebox.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/886)): - Contact: mailto:security@hackthebox.com - No expiry date --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api