# Happeo

Happeo (happeo.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/happeo
- Documents last verified: 2026-09-30
- Transparency rating: 89/100 (how much it publishes, not how secure it is)
- Cite as: Happeo, Third Party Index, https://thirdpartyindex.com/vendors/happeo (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.happeo.com/ | 2026-09-30 | 2026-09-30 |
| Subprocessor list | https://trust.happeo.com/subprocessors | 2026-09-30 | 2026-09-30 |
| Data processing addendum | https://www.happeo.com/dpa-2026 | 2026-09-30 | 2026-09-30 |
| Privacy policy | https://www.happeo.com/happeo-privacy | 2026-09-30 | 2026-09-30 |
| Terms | https://www.happeo.com/terms-of-use | 2026-09-30 | 2026-09-30 |
| Security page | https://www.happeo.com/intranet-security/ | 2026-09-30 | 2026-09-30 |
| Status page | https://status.happeo.com/ | 2026-09-30 | 2026-09-30 |

## Subprocessors (10)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Content delivery network; Processing may occur worldwide as data is rerouted through a processing center located nearest to the user.\ \_\_Applicable Transfer Mechanism:\_\_ EU Commission Standard Contractual Clauses Module 3 (Transfer processor to processor) | Main processing in the EU | 2026-09-30 |
| [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) | AI-powered assistant used to support Happeo employees across all business functions in their daily work, including but not limited to data analysis, content creation, research, and operational tasks. This service is not used to process customer personal data as part of the Happeo product or service delivery.; Anthropic Claude is a large language model (LLM) AI service provided by Anthropic, PBC. The service is accessed via \[claude.ai\]( and is used internally by Happeo employees to support their daily work across all business functions. Where customer personal data is processed through the service, Anthropic acts as a sub-processor under a Data Processing Agreement with Happeo. | US | 2026-09-30 |
| [Dogwood Labs, Inc. dba Statuspage](https://thirdpartyindex.com/vendors/statuspage.md) | Ability for users to subscribe to downtime and maintenance notifications.\ \_\_Applicable Transfer Mechanism:\_\_ EU Commission Standard Contractual Clauses Module 3 (Transfer processor to processor); Service status notifications | US | 2026-09-30 |
| [Fivetran](https://thirdpartyindex.com/vendors/fivetran.md) | API tool used to import data from selected tools; \_\_Applicable Transfer Mechanism:\_\_ N/A | EU | 2026-09-30 |
| [Google Cloud Platform](https://thirdpartyindex.com/vendors/google-cloud.md) | Hosting of Happeo service; Processing may occur worldwide as data is rerouted through a processing center located nearest to the user.\ \_\_Applicable Transfer Mechanism:\_\_ EU Commission Standard Contractual Clauses Module 3 (Transfer processor to processor) | Main processing in the EU | 2026-09-30 |
| [Jira](https://thirdpartyindex.com/vendors/atlassian.md) | Management of engineering tasks and issue resolution; \_\_Applicable Transfer Mechanism:\_\_ N/A | EU | 2026-09-30 |
| [Pluno](https://thirdpartyindex.com/vendors/pluno-ai.md) | AI-driven customer support automation and agent assistance.; Pluno is an intelligent support assistant that helps our team provide faster, more accurate responses. By securely learning from our existing help articles and previous resolutions, it ensures that your inquiries are answered instantly with the most up-to-date information. It handles routine technical questions directly and intelligently flags complex cases for our human specialists, ensuring you get the right help without the wait. | EU (Germany, Switzerland & Sweden) | 2026-09-30 |
| [The Rocket Science Group, LLC](https://thirdpartyindex.com/vendors/mailchimp.md) | Email notifications; \_\_Applicable Transfer Mechanism:\_\_ EU-US Data Privacy Framework | US | 2026-09-30 |
| [Sentry.io (Functional Software, Inc.)](https://thirdpartyindex.com/vendors/sentry.md) | Diagnostic tool to capture application errors and the possibility for users to screen record issues in the Happeo platform for debugging purposes.\ \_\_Applicable Transfer Mechanism:\_\_ N/A; Diagnostics | EU | 2026-09-30 |
| [Zendesk, Inc.](https://thirdpartyindex.com/vendors/zendesk.md) | Management of customer support tickets; \_\_Applicable Transfer Mechanism:\_\_ N/A | EU | 2026-09-30 |

Read from ([evidence](https://thirdpartyindex.com/evidence/22289)). CSV: https://thirdpartyindex.com/vendors/happeo/subprocessors.csv

## Compliance

As its trust center lists them.

- Audited: ISO/IEC 27001 ([evidence](https://thirdpartyindex.com/evidence/22287))
- Claimed: GDPR ([evidence](https://thirdpartyindex.com/evidence/22287))

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated)
- 2026-06-25: Posts show Froala message (no impact stated)
- 2026-05-11: Pages (v2) Drafts fail to Publish or Discard (minor)
- 2026-01-27: Published edits are not reflected on viewing a Page (minor)
- 2026-01-13: Happeo is inaccessible (critical)
- 2026-01-09: Page Edits are not successfully published (minor)
- 2025-12-08: Login Issues (major)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api