# Hebbia Hebbia declares [16 subprocessors](https://thirdpartyindex.com/vendors/hebbia#subprocessors) in [its subprocessor list](https://trust.hebbia.ai/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/204078)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [OpenAI](https://thirdpartyindex.com/vendors/openai) and [Microsoft](https://thirdpartyindex.com/vendors/microsoft). No published changes since we first read it on 2026-11-03. Hebbia (hebbia.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/hebbia - Documents last verified: 2026-11-11 - Transparency rating: 82/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 0/7 (partial); Data processing addendum 12/12; Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 15 tracked vendors directly, 123 within two hops, 352 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three - Cite as: Hebbia, Third Party Index, https://thirdpartyindex.com/vendors/hebbia (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.hebbia.ai/ | 2026-11-11 | 2026-11-11 | | Subprocessor list | https://trust.hebbia.ai/subprocessors | 2026-11-11 | 2026-11-03 | | Data processing addendum | https://www.hebbia.com/dpa/ | 2026-11-11 | 2026-11-03 | | Privacy policy | https://www.hebbia.com/privacy/ | 2026-11-11 | 2026-11-03 | | Terms | https://www.hebbia.com/terms-of-service/ | 2026-11-11 | 2026-11-03 | | Security page | https://www.hebbia.com/security/ | 2026-11-11 | 2026-11-03 | | Status page | https://status.hebbia.com/ | 2026-11-11 | 2026-11-11 | ## Subprocessors (16) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | — | Cloud provider | 2026-11-03 | | [Anthropic](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | — | LLM | 2026-11-03 | | [Auth0](https://thirdpartyindex.com/vendors/okta.md) | — | Identity provider | 2026-11-03 | | [BaseTen](https://thirdpartyindex.com/vendors/baseten.md) (AI model provider: Baseten) | — | LLM Infrastructure Hosting | 2026-11-03 | | [Cerebras](https://thirdpartyindex.com/vendors/cerebras.md) (AI model provider: Cerebras) | — | LLM Infrastructure Hosting | 2026-11-03 | | [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | — | Platform logging and monitoring | 2026-11-03 | | [Elastic](https://thirdpartyindex.com/vendors/elasticsearch.md) | — | Search index | 2026-11-03 | | [Fireworks.ai](https://thirdpartyindex.com/vendors/fireworks.md) (AI model provider: Fireworks) | — | LLM Infrastructure Hosting | 2026-11-03 | | Google \[Gemini + Workspace\] | — | LLM + Email/Drive | 2026-11-03 | | [Groq](https://thirdpartyindex.com/vendors/groq.md) (AI model provider: Groq) | — | LLM Infrastructure Hosting | 2026-11-03 | | [Merge](https://thirdpartyindex.com/vendors/merge-api.md) | — | Integration provider | 2026-11-03 | | [Microsoft \[365 + Azure OpenAI Services\]](https://thirdpartyindex.com/vendors/microsoft.md) (AI model provider: Azure OpenAI) | — | Data storage and processing | 2026-11-03 | | [Modal](https://thirdpartyindex.com/vendors/modal.md) | — | LLM Infrastructure Hosting | 2026-11-03 | | [MongoDB](https://thirdpartyindex.com/vendors/mongodb.md) | — | Embedding and re-ranking services | 2026-11-03 | | [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | — | LLM | 2026-11-03 | | [Reducto AI](https://thirdpartyindex.com/vendors/reducto.md) | — | Document parsing | 2026-11-03 | Read from ([evidence](https://thirdpartyindex.com/evidence/204078)). CSV: https://thirdpartyindex.com/vendors/hebbia/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 7. All vendors that list one: https://thirdpartyindex.com/ai ## Compliance As its trust center lists them. - Audited: SOC 2 Type II, ISO/IEC 27001, ISO/IEC 42001 ([evidence](https://thirdpartyindex.com/evidence/204077)) ## Web Technologies Hebbia's homepage made 204 requests to 24 domains, 9 services controlled by another company, and 1 domain not identified. Loaded on 2026-11-05 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 9 third parties by category: Advertising 3 (Google Cloud, Reddit, Inc., X Corp.); Analytics 3 (HubSpot, LinkedIn, Meta); Marketing automation 1 (Apollo); Cookie compliance 1 (Osano); Personalisation 1 (usually detected as Personalisation: Contentful). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (9) - Contentful: 15 requests to ctfassets.net - Google Cloud: 12 requests to google.com, doubleclick.net, googletagmanager.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager - HubSpot: 10 requests to hubspot.com, hs-scripts.com, hscollectedforms.net, hs-analytics.net, hs-banner.com, hsforms.com; HubSpot, HubSpot Analytics - Osano: 4 requests to osano.com; Osano - Apollo: 3 requests to aplo-evnt.com, apollo.io; Apollo.io - LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag - Meta: 3 requests to facebook.net, facebook.com; Facebook Pixel 2.9.437 - Reddit, Inc.: 3 requests to reddit.com, redditstatic.com; Reddit Ads - X Corp.: 3 requests to ads-twitter.com, t.co, twitter.com; Twitter Ads ### Unknown (1) Domains not identified yet: mutinycdn.com ### First party (1) - Hebbia: 147 requests to hebbia.com; Contentful, HSTS, Mutiny, Open Graph, Priority Hints, Vercel, core-js 3.32.2, lit-html 2.8.0 6 tracked companies loaded by the homepage are not in Hebbia's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (0) No tracked vendor lists it. ## Service status Incidents it reported on its own status page. - Last 90 days: 3 reported incidents (2 major or critical, 1 minor, 0 with no impact stated) - Typical time to resolve: 15 h 34 min - Status page last read: 2026-11-12 - 2026-10-20: Issues loading matrices and chats (critical) - 2026-10-16: Partial Outage - Permissions Checks Failing Closed (major) - 2026-10-09: RDS Proxy connection wait high (minor) - 2026-07-15: Increased error rates on Anthropic models (major) - 2026-06-23: Anthropic API Outage Affecting Hebbia Max (major) - 2026-06-23: Delayed Audit Log Delivery (minor) - 2026-06-16: Anthropic model outage (minor) - 2026-03-17: Degraded web search performance. (minor) ## Incidents reported by Hebbia's subprocessors Incidents reported in the last 30 days on their own status pages by 10 vendors Hebbia lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hebbia lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Kimi K3.1 Pro (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hebbia lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-11: [Baseten](https://thirdpartyindex.com/vendors/baseten#status), which Hebbia lists as a subprocessor, reported Model APIs are down for all models (critical) - 2026-11-11: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor) - 2026-11-11: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for DeepSeek V4.1 Flash 1017 (minor) - 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Hebbia lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated) - 2026-11-10: [Modal](https://thirdpartyindex.com/vendors/modal#status), which Hebbia lists as a subprocessor, reported Some Sandboxes experiencing creation failures (minor) - 2026-11-10: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Kimi K3 (minor) - 2026-11-10: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hebbia lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hebbia lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hebbia lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hebbia lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Hebbia lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor) - 2026-11-08: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor) - 2026-11-07: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor) - 2026-11-07: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor) - 2026-11-07: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash US (minor) - 2026-11-07: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor) - 2026-11-07: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor) - 2026-11-06: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hebbia lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-06: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor) - 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor) - 2026-11-05: [Baseten](https://thirdpartyindex.com/vendors/baseten#status), which Hebbia lists as a subprocessor, reported Elevated errors for Kimi-K3 on Model APIs. \*\*Dedicated Inference is not affected\*\* (minor) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hebbia lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor) - 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor) - 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for MiniMax M3.1 Flash (minor) - 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash US (minor) - 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor) - 2026-11-05: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hebbia lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-04: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor) - 2026-11-04: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Hebbia lists as a subprocessor, reported mOLTP PrivateLink connectivity issue (major) - 2026-11-04: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor) - 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor) - 2026-11-03: [Cerebras](https://thirdpartyindex.com/vendors/cerebras#status), which Hebbia lists as a subprocessor, reported Partial Service Disruption (no impact stated) - 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor) - 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor) - 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor) - 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor) - 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor) - 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Kimi K3 US (minor) - 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Kimi K3 (minor) - 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hebbia lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-11-03: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor) - 2026-11-02: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor) - 2026-10-31: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Muse Spark Open US (minor) - 2026-10-31: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Kimi K3 (minor) - 2026-10-30: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service degradation (no impact stated) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hebbia lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hebbia lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-30: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Hebbia lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor) - 2026-10-28: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Hebbia lists as a subprocessor, reported Metrics query are disrupted (major) - 2026-10-28: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor) - 2026-10-28: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor) - 2026-10-28: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for MiniMax M3.1 Flash (minor) - 2026-10-28: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for MiniMax M3.1 Flash (minor) - 2026-10-28: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for MiniMax M3.1 Flash (minor) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Hebbia lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Hebbia lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hebbia lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Hebbia lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hebbia lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-27: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Kimi K3 (minor) - 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Kimi K3 (minor) - 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor) - 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Kimi K3 (minor) - 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for MiniMax M3.1 Flash (minor) - 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Kimi K3 (minor) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hebbia lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-26: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Kimi K3 (minor) - 2026-10-26: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Hebbia lists as a subprocessor, reported Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder (major) - 2026-10-25: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Hebbia lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Hebbia lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Hebbia lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Hebbia lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major) - 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Hebbia lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hebbia lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hebbia lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor) - 2026-10-23: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Hebbia lists as a subprocessor, reported Elastic Support Portal is unavailable (major) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hebbia lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-23: [Baseten](https://thirdpartyindex.com/vendors/baseten#status), which Hebbia lists as a subprocessor, reported Elevated errors for US-only GLM 5.3 Flash on Model APIs (minor) - 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for DeepSeek V4.1 Flash 1017 (minor) - 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for DeepSeek V4.1 Flash 1017 (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hebbia lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hebbia lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for DeepSeek V4.1 Flash 1017 (minor) - 2026-10-22: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Hebbia lists as a subprocessor, reported 403 error when trying to access Autoops in newly created serverless projects (major) - 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Hebbia lists as a subprocessor, reported Elevated errors affecting Connectors (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hebbia lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor) - 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor) - 2026-10-22: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hebbia lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Hebbia lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor) - 2026-10-21: [Merge API](https://thirdpartyindex.com/vendors/merge-api#status), which Hebbia lists as a subprocessor, reported Intermittent 429s (no impact stated) - 2026-10-21: [Merge API](https://thirdpartyindex.com/vendors/merge-api#status), which Hebbia lists as a subprocessor, reported Temporary Integration Downtime (no impact stated) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hebbia lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hebbia lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for DeepSeek V4.1 Flash 1017 (minor) - 2026-10-21: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hebbia lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-21: [Baseten](https://thirdpartyindex.com/vendors/baseten#status), which Hebbia lists as a subprocessor, reported Elevated errors on DeepSeek V4 Flash on Model APIs (minor) - 2026-10-21: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for GLM 5.3 Flash (minor) - 2026-10-21: [Baseten](https://thirdpartyindex.com/vendors/baseten#status), which Hebbia lists as a subprocessor, reported Elevated errors for image requests on multiple Model APIs (minor) - 2026-10-20: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Hebbia lists as a subprocessor, reported Elastic Cloud scaling issues in Azure (major) - 2026-10-20: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor) - 2026-10-20: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor) - 2026-10-20: [Baseten](https://thirdpartyindex.com/vendors/baseten#status), which Hebbia lists as a subprocessor, reported DeepSeek V4.1 Flash Fast Outage on Model APIs (major) - 2026-10-20: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Kimi K3 (minor) - 2026-10-20: [MongoDB](https://thirdpartyindex.com/vendors/mongodb#status), which Hebbia lists as a subprocessor, reported GCP Availability Zone europe-west2-b connectivity issues (minor) - 2026-10-20: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Hebbia lists as a subprocessor, reported Degraded availability for some Elastic Cloud Hosted and Serverless deployments in GCP europe-west2 (London) (major) - 2026-10-20: [Baseten](https://thirdpartyindex.com/vendors/baseten#status), which Hebbia lists as a subprocessor, reported Elevated errors on Model APIs (minor) - 2026-10-20: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Elevated latency on some serverless models (no impact stated) - 2026-10-19: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor) - 2026-10-19: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor) - 2026-10-19: [Modal](https://thirdpartyindex.com/vendors/modal#status), which Hebbia lists as a subprocessor, reported Web functions degraded (minor) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hebbia lists as a subprocessor, reported File Download errors (minor) - 2026-10-19: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Kimi K3 (minor) - 2026-10-18: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor) - 2026-10-18: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor) - 2026-10-17: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor) - 2026-10-17: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hebbia lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-15: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Kimi K3 (minor) - 2026-10-15: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Qwen 3.8 Max (minor) - 2026-10-15: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Kimi K3 (minor) - 2026-10-14: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported CSP outage affecting multiple serverless models (minor) - 2026-10-14: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for Deepseek V4.1 Flash (minor) - 2026-10-14: [Modal](https://thirdpartyindex.com/vendors/modal#status), which Hebbia lists as a subprocessor, reported Kimi K3 shared endpoint downtime (major) - 2026-10-14: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for GLM 5.3 Fast (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hebbia lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hebbia lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hebbia lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-14: [Modal](https://thirdpartyindex.com/vendors/modal#status), which Hebbia lists as a subprocessor, reported Kimi K3 shared endpoint is degraded (minor) - 2026-10-14: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor) - 2026-10-13: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor) - 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hebbia lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor) - 2026-10-13: [Fireworks](https://thirdpartyindex.com/vendors/fireworks#status), which Hebbia lists as a subprocessor, reported Service Degradation for GLM 5.3 (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/hebbia --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api