# Helpjuice

Helpjuice (helpjuice.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/helpjuice
- Documents last verified: 2026-10-02
- Transparency rating: 19/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 2 tracked vendors rely on it directly, 2 within two hops, 2 within three
- Cite as: Helpjuice, Third Party Index, https://thirdpartyindex.com/vendors/helpjuice (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Privacy policy | https://help.helpjuice.com/en\_US/privacy-policy | 2026-10-02 | 2026-09-29 |
| Terms | https://help.helpjuice.com/terms-of-service | 2026-10-02 | 2026-09-29 |
| Status page | https://status.helpjuice.com/ | 2026-10-02 | 2026-10-02 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Subprocessor of (2)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [One Step GPS](https://thirdpartyindex.com/vendors/one-step-gps.md): Knowledge Base Software
- [Paradox](https://thirdpartyindex.com/vendors/paradox-ai.md): ● Support tools and documentation

## Service status

Incidents it reported on its own status page.

- Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated)
- Status page last read: 2026-10-03
- No incidents reported in the last 12 months
- 2026-05-09: DB Maintenance (major)
- 2026-01-28: Slowness Issues (no impact stated)
- 2026-01-06: Degraded performance on knowledge bases (minor)
- 2025-10-08: Degraded performance on knowledge bases (major)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api