# HeyGen [9 tracked vendors](https://thirdpartyindex.com/vendors/heygen#used-by) name HeyGen as a subprocessor, including [Showpad](https://thirdpartyindex.com/vendors/showpad), [Clueso](https://thirdpartyindex.com/vendors/clueso-io) and [ANFA MERIDIAN](https://thirdpartyindex.com/vendors/anfa-meridian). We have not found a subprocessor list published by HeyGen. We monitor 6 of its documents, which we last checked on 2026-11-11. HeyGen (heygen.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/heygen - Documents last verified: 2026-11-11 - Transparency rating: 42/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 6/6; Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 9 tracked vendors rely on it directly, 12 within two hops, 12 within three - Cite as: HeyGen, Third Party Index, https://thirdpartyindex.com/vendors/heygen (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Data processing addendum | https://www.heygen.com/data-processing-addendum | 2026-11-11 | 2026-10-01 | | Privacy policy | https://www.heygen.com/privacy | 2026-11-11 | 2026-11-03 | | Terms | https://www.heygen.com/terms | 2026-11-11 | 2026-11-04 | | Security page | https://www.heygen.com/security | 2026-11-11 | 2026-10-01 | | security.txt | https://www.heygen.com/.well-known/security.txt | 2026-11-11 | 2026-09-23 | | Status page | https://status.heygen.com/ | 2026-11-11 | 2026-11-01 | ## Subprocessors (0) No subprocessor list has been found or read for this vendor. ## Web Technologies HeyGen's homepage made 158 requests to 32 domains, and 18 services controlled by another company. Loaded on 2026-11-10 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 18 third parties by category: Analytics 7 (TikTok, LinkedIn, Meta, Cloudflare, TikTok; usually detected as Analytics: AppsFlyer, G2.com); Advertising 4 (Reddit, Inc., X Corp., OpenAI, Podscribe); Marketing automation 2 (Apollo; reviewed: lemlist); Tag managers 1 (Google Cloud); Affiliate programs 1 (Rewardful); CMS 1 (usually detected as CMS: Sanity); Email 1 (LiveIntent); SEO 1 (Ahrefs). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (18) - Sanity: 19 requests to sanity.io - Google Cloud: 14 requests to google.com, doubleclick.net, googleadservices.com, googletagmanager.com, gstatic.com; Google Sign-in, Google Tag Manager - Reddit, Inc.: 9 requests to reddit.com, redditstatic.com; Reddit Ads - TikTok: 7 requests to tiktok.com; TikTok Pixel - X Corp.: 5 requests to t.co, twitter.com, ads-twitter.com; Twitter Ads - AppsFlyer: 4 requests to appsflyersdk.com, onelink.me - LiveIntent: 4 requests to liadm.com; LiveIntent - Apollo: 3 requests to aplo-evnt.com, apollo.io; Apollo.io - G2.com: 3 requests to g2.com - LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag - Meta: 3 requests to facebook.net, facebook.com; Facebook Pixel 2.9.439 - OpenAI: 3 requests to openai.com; ChatGPT Ads Measurement Pixel - Podscribe: 3 requests to pdscrb.com, d34r8q7sht0t9k.cloudfront.net; Podscribe - lemlist: 2 requests to lemlist.com - Ahrefs: 1 request to ahrefs.com; Ahrefs - Cloudflare: 1 request to cloudflareinsights.com; Cloudflare Browser Insights - Rewardful: 1 request to wdfl.co; Rewardful - TikTok: 1 request to tiktokw.us; TikTok Pixel ### First party (1) - HeyGen: 72 requests to heygen.com, heygen.ai; Appsflyer, Cloudflare, Google Analytics, HSTS, HTTP/3, Next.js 16.3.2, Next.js App Router, Open Graph, Priority Hints, React, Sanity, Sanity.io, Turbopack, Vercel, Webpack, core-js 3.32.2 13 tracked companies loaded by the homepage are not in HeyGen's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (9) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [ANFA MERIDIAN](https://thirdpartyindex.com/vendors/anfa-meridian.md) - [Anrie](https://thirdpartyindex.com/vendors/anrie.md): AI avatar/video generation used by the Anrie agent (avatar, video, and translate skills) via the agent egress proxy. - [Clueso](https://thirdpartyindex.com/vendors/clueso-io.md): Avatar generation - [Hoxhunt](https://thirdpartyindex.com/vendors/hoxhunt.md): Where applicable, provider of optional Services content, such as deepfake simulation content - [Kudosity](https://thirdpartyindex.com/vendors/kudosity.md): AI video generation - [Letter AI](https://thirdpartyindex.com/vendors/letter-ai.md): Video AI Processing; No customer data is used to train models - [Poppulo](https://thirdpartyindex.com/vendors/poppulo.md): Lip-Synch (optional and applicable to Sociabble products) - [Showpad](https://thirdpartyindex.com/vendors/showpad.md): AI video - [Udemy](https://thirdpartyindex.com/vendors/udemy.md): Interactive avatar service provider ## Service status Incidents it reported on its own status page. - Last 90 days: 7 reported incidents (2 major or critical, 2 minor, 3 with no impact stated) - Typical time to resolve: 1 h 5 min - Status page last read: 2026-11-12 - 2026-10-10: incident fixed and monitoring (no impact stated) - 2026-10-04: Video Agent Outage (no impact stated) - 2026-09-18: HeyGen Video Workflow Failures (minor) - 2026-09-16: Seedance Outage (major) - 2026-09-09: Video Agent GET /v3/video-agents/{session\_id} 404s on all new sessions (major) - 2026-08-20: Increase load on our DB causing service degradation (no impact stated) - 2026-08-17: Degraded Service (minor) - 2026-08-13: Elevated video translate latency and failure (no impact stated) ## Security contact From its security.txt (https://www.heygen.com/.well-known/security.txt) ([evidence](https://thirdpartyindex.com/evidence/7282)): - Contact: mailto:security@heygen.com - Security jobs: https://heygen.com/careers - Languages: en - Valid until 2026-12-31 --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api