# Highnote

[1 tracked vendor](https://thirdpartyindex.com/vendors/highnote#used-by), [Runa](https://thirdpartyindex.com/vendors/runa-io), names Highnote as a subprocessor. We have not found a subprocessor list published by Highnote. We monitor 2 of its documents, which we last checked on 2026-11-11.

Highnote (highnote.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/highnote
- Documents last verified: 2026-11-11
- Transparency rating: 21/100 (how much it publishes, not how secure it is): Subprocessor list 0/30 (not found); Processing locations 0/8 (no list); Purposes 0/7 (no list); Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 0/6 (not found); security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 0 tracked vendors directly, 0 within two hops, 0 within three; 1 tracked vendors rely on it directly, 1 within two hops, 1 within three
- Cite as: Highnote, Third Party Index, https://thirdpartyindex.com/vendors/highnote (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://highnote.trustshare.com/ | 2026-11-11 | 2026-11-07 |
| Status page | https://status.highnote.com/ | 2026-11-11 | 2026-11-06 |

## Subprocessors (0)

No subprocessor list has been found or read for this vendor.

## Web Technologies

Highnote's homepage made 341 requests to 17 domains, and 6 services controlled by another company. Loaded on 2026-11-08 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

6 third parties by category: Analytics 2 (HubSpot, LinkedIn); Marketing automation 2 (Propensity, Clearbit); Advertising 1 (Google Cloud); Issue trackers 1 (usually detected as Issue trackers: Sentry). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (6)

- HubSpot: 10 requests to hubspot.com, hs-banner.com, hs-analytics.net, hs-scripts.com, hsadspixel.net, hsforms.com, hubapi.com; HubSpot, HubSpot Analytics
- Google Cloud: 9 requests to google.com, googletagmanager.com, doubleclick.net; DoubleClick Floodlight, Google Analytics, Google Tag Manager
- LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag
- Propensity: 2 requests to propensity-abm.com, propensity.com; Propensity
- Sentry: 2 requests to sentry.io
- Clearbit: 1 request to clearbitscripts.com; Clearbit

### First party (1)

- Highnote: 314 requests to highnote.com; Fathom, HSTS, Linkedin Ads, Next.js 16.4.3, Next.js App Router, Open Graph, Priority Hints, React, Sentry, Turbopack, Vercel, Webpack

6 tracked companies loaded by the homepage are not in Highnote's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (1)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Runa](https://thirdpartyindex.com/vendors/runa-io.md): Payment Services Provider

## Service status

Incidents it reported on its own status page.

- Last 90 days: 2 reported incidents (1 major or critical, 1 minor, 0 with no impact stated)
- Typical time to resolve: 47 min
- Status page last read: 2026-11-11
- 2026-10-22: Webhook notifications delayed (minor)
- 2026-08-17: Mastercard Outage (critical)
- 2026-08-03: Historical baseline - Acquiring (minor)
- 2026-08-03: EMV chip and PIN card transactions authorization degradation (no impact stated)
- 2026-08-03: API and dashboard return HTTP 404 errors (no impact stated)
- 2026-08-03: An important message about Apache Log4j2 Security Vulnerability (no impact stated)
- 2026-08-03: API and Dashboard outage (critical)
- 2026-08-03: 3rd party KYC/KYB vendor is experiencing issues with their API and identity verifications are failing (major)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api