# Hightouch Hightouch declares [14 subprocessors](https://thirdpartyindex.com/vendors/hightouch#subprocessors) in [its subprocessor list](https://hightouch.com/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/391)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-09-21. [36 tracked vendors](https://thirdpartyindex.com/vendors/hightouch#used-by) name Hightouch as a subprocessor, including [LaunchDarkly](https://thirdpartyindex.com/vendors/launchdarkly), [Hex](https://thirdpartyindex.com/vendors/hex) and [Cartesia](https://thirdpartyindex.com/vendors/cartesia). Hightouch (hightouch.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/hightouch - Documents last verified: 2026-11-11 - Transparency rating: 77/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 14 tracked vendors directly, 102 within two hops, 338 within three; 36 tracked vendors rely on it directly, 253 within two hops, 2227 within three - Cite as: Hightouch, Third Party Index, https://thirdpartyindex.com/vendors/hightouch (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trust.hightouch.com/ | 2026-11-11 | 2026-11-11 | | Subprocessor list | https://hightouch.com/subprocessors | 2026-11-11 | 2026-09-21 | | Privacy policy | https://hightouch.com/privacy-policy | 2026-11-11 | 2026-09-21 | | Terms | https://hightouch.com/terms-of-service | 2026-11-11 | 2026-09-21 | | Security page | https://hightouch.com/platform/security | 2026-11-11 | 2026-10-23 | | Status page | https://status.hightouch.io/ | 2026-11-11 | 2026-11-11 | ## Subprocessors (14) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Data Hosting and Processing | USA, Ireland, London, Frankfurt | 2026-09-21 | | [Anthropic, Inc.](https://thirdpartyindex.com/vendors/anthropic.md) (AI model provider: Anthropic) | AI LLM Services | USA | 2026-09-21 | | [Chili Piper, Inc.](https://thirdpartyindex.com/vendors/chili-piper.md) | Marketing Automation | USA | 2026-09-21 | | [DataDog, Inc.](https://thirdpartyindex.com/vendors/datadog.md) | Monitoring, alerting, and logging of all infrastructure and client-facing applications | USA | 2026-09-21 | | [dbt Labs, Inc. (dbt Cloud)](https://thirdpartyindex.com/vendors/dbt-labs.md) | Data Analytics | USA | 2026-09-21 | | [Glean](https://thirdpartyindex.com/vendors/glean.md) | AI for internal customer support | USA | 2026-09-21 | | [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | Data Hosting and Processing | USA, London, Netherlands, Frankfurt | 2026-09-21 | | [HotJar, Ltd.](https://thirdpartyindex.com/vendors/hotjar.md) | Usage Analytics | Malta, Ireland | 2026-09-21 | | [Microsoft Corporation](https://thirdpartyindex.com/vendors/microsoft.md) | Cloud Hosting | USA | 2026-09-21 | | [Omni Analytics, Inc.](https://thirdpartyindex.com/vendors/omni.md) | Data Analytics | USA | 2026-09-21 | | [OpenAI, LLC](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Service Provider for AI functionality | USA | 2026-09-21 | | [Salesforce, Inc.](https://thirdpartyindex.com/vendors/salesforce.md) | Customer Relationship Management | USA | 2026-09-21 | | [Slack Technologies, LLC](https://thirdpartyindex.com/vendors/slack.md) | Customer support and communications | USA, Ireland | 2026-09-21 | | [Snowflake, Inc.](https://thirdpartyindex.com/vendors/snowflake.md) | Cloud Hosting and Infrastructure Provider | USA | 2026-09-21 | Read from ([evidence](https://thirdpartyindex.com/evidence/391)). CSV: https://thirdpartyindex.com/vendors/hightouch/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 2. All vendors that list one: https://thirdpartyindex.com/ai ## Compliance As its trust center lists them. - Audited: SOC 2, ISO/IEC 27001 ([evidence](https://thirdpartyindex.com/evidence/10683)) - Claimed: SOC 3, HIPAA, GDPR, CCPA/CPRA ([evidence](https://thirdpartyindex.com/evidence/89011)) ## Web Technologies Hightouch's homepage made 477 requests to 13 domains, and 6 services controlled by another company. Loaded on 2026-11-03 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 6 third parties by category: Analytics 2 (Google Cloud, HubSpot); Cookie compliance 1 (OneTrust); Appointment scheduling 1 (Chili Piper); CMS 1 (usually detected as CMS: Sanity); Issue trackers 1 (usually detected as Issue trackers: Sentry). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (6) - Chili Piper: 61 requests to chilipiper.com; Chili Piper (its subprocessor list names it too) - OneTrust: 13 requests to cookielaw.org, onetrust.com; OneTrust - Sanity: 6 requests to sanity.io - Google Cloud: 4 requests to googletagmanager.com, fonts.googleapis.com, googlesyndication.com; Google Analytics, Google Tag Manager (its subprocessor list names it too) - HubSpot: 3 requests to hs-analytics.net, hs-scripts.com, hubspot.com; HubSpot, HubSpot Analytics - Sentry: 3 requests to sentry.io ### First party (1) - Hightouch: 387 requests to hightouch.com, hightouch.io; Chakra UI, Emotion, Framer Motion, GSAP, HSTS, Next.js 16.4.1, Open Graph, Priority Hints, React, Sanity, Sanity.io, Sentry, Swiper, Turbopack, Vercel, Webpack 4 tracked companies loaded by the homepage are not in Hightouch's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (36) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Anaconda](https://thirdpartyindex.com/vendors/anaconda.md): Reverse ETL & data movement - [BioRender](https://thirdpartyindex.com/vendors/biorender.md) - [Browserbase](https://thirdpartyindex.com/vendors/browserbase.md): Data Synchronization Platform; Provides a data synchronization platform for transferring data between Browserbase systems and business applications. Processes c… - [Buffer](https://thirdpartyindex.com/vendors/buffer.md) - [Cartesia](https://thirdpartyindex.com/vendors/cartesia.md): Analytics data synchronization platform; Reverse ETL and data syncing - [CircleCI](https://thirdpartyindex.com/vendors/circleci.md): Customer data synchronization - [Cube Dev](https://thirdpartyindex.com/vendors/cube-dev.md): Data Pipelines & Integrations: Data Sync; Provides Reverse ETL capabilities to sync warehouse data to downstream SaaS tools. Processes customer records and CRM … - [Cypress](https://thirdpartyindex.com/vendors/cypress.md) - [DataCamp](https://thirdpartyindex.com/vendors/datacamp.md): Data Integration; Data Syncing Platform - [DoiT](https://thirdpartyindex.com/vendors/doit.md): Customer data and marketing activation platform - [Double](https://thirdpartyindex.com/vendors/double.md): Database management ETL - [EasyLlama](https://thirdpartyindex.com/vendors/easyllama.md): Data pipeline for connecting systems to our data warehouse - [Employment Hero](https://thirdpartyindex.com/vendors/employment-hero.md): Data analytics; Processing Activity: Automated syncing of business data from source systems into the data warehouse via Fivetran for analytics and reporting. Sy… - [Graphite](https://thirdpartyindex.com/vendors/graphite.md) - [HackerRank](https://thirdpartyindex.com/vendors/hackerrank.md): Reverse data infrastructure extraction, transforming, and loading within AWS - [Hex](https://thirdpartyindex.com/vendors/hex.md) - [Iterable](https://thirdpartyindex.com/vendors/iterable.md): Data Import (Reverse ETL). - [LaunchDarkly](https://thirdpartyindex.com/vendors/launchdarkly.md) - [Livestorm](https://thirdpartyindex.com/vendors/livestorm.md) - [Lokalise](https://thirdpartyindex.com/vendors/lokalise.md): Data activation platform - [Modern Treasury](https://thirdpartyindex.com/vendors/modern-treasury.md) - [ngrok](https://thirdpartyindex.com/vendors/ngrok.md): Data Services - [Noom](https://thirdpartyindex.com/vendors/noom.md): Used to analyze B2C user signups for paid acquired users. Data elements: signup date, email, user ID, user engagement data. - [ParentSquare](https://thirdpartyindex.com/vendors/parentsquare.md): ParentSquare/Remind application hosting. - [Privy](https://thirdpartyindex.com/vendors/privy.md) - [Shortcut](https://thirdpartyindex.com/vendors/shortcut.md): Data Analytics - [Spellbook](https://thirdpartyindex.com/vendors/spellbook.md): Data Processing; Syncing and transformation of client relationship management data from Snowflake to HubSpot. - [TextExpander](https://thirdpartyindex.com/vendors/textexpander.md): Reverse ETL from warehouse to downstream SaaS tools - [Thinkific](https://thirdpartyindex.com/vendors/thinkific.md): Used to transfer data between Thinkific Services and other listed Sub-processors - [Trainual](https://thirdpartyindex.com/vendors/trainual.md): Reverse ETL and application event tracking - [Udemy](https://thirdpartyindex.com/vendors/udemy.md): Intersystem data pipeline - [Vamp](https://thirdpartyindex.com/vendors/vamp.md): Customer data synchronization - [Vendr](https://thirdpartyindex.com/vendors/vendr.md): Data Integration - [Vimeo](https://thirdpartyindex.com/vendors/vimeo.md): Data synchronization - [Yoodli](https://thirdpartyindex.com/vendors/yoodli.md): Data analytics - [Zeplin](https://thirdpartyindex.com/vendors/zeplin.md): Zeplin uses Hightouch for Cloud data integration services. Zeplin may transfer user data through Hightouch. ## Service status Incidents it reported on its own status page. - Last 90 days: 7 reported incidents (1 major or critical, 3 minor, 3 with no impact stated) - Typical time to resolve: 1 h 12 min - Status page last read: 2026-11-12 - 2026-11-06: Processing delay for subset of Events (no impact stated) - 2026-09-29: Slow Application Loading and Intermittent UI Errors (minor) - 2026-09-24: Hightouch sync run delays (no impact stated) - 2026-09-21: Slow Application Loading and Intermittent UI Errors (minor) - 2026-09-18: Elevated sync errors (no impact stated) - 2026-09-04: Elevated Sync Errors (minor) - 2026-08-19: App Errors (major) - 2026-08-13: Hightouch app rendering issues (minor) ## Incidents reported by Hightouch's subprocessors Incidents reported in the last 30 days on their own status pages by 7 vendors Hightouch lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-11-12: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Hightouch lists as a subprocessor, reported INC20000347 (minor) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hightouch lists as a subprocessor, reported Unable to start new Workspace Agent runs (critical) - 2026-11-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hightouch lists as a subprocessor, reported Elevated errors affecting logins, sign-ups, and ChatGPT features (minor) - 2026-11-11: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Hightouch lists as a subprocessor, reported Cloud IDE sessions failed to load (no impact stated) - 2026-11-10: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Hightouch lists as a subprocessor, reported Elevated errors on Fable 52 and Mythos 52 (no impact stated) - 2026-11-10: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Hightouch lists as a subprocessor, reported Degraded run performance due to dbt State service disruption (no impact stated) - 2026-11-10: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hightouch lists as a subprocessor, reported Incorrect cost data in Costs API exports (no impact stated) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hightouch lists as a subprocessor, reported Elevated Errors On API (minor) - 2026-11-09: [Chili Piper](https://thirdpartyindex.com/vendors/chili-piper#status), which Hightouch lists as a subprocessor, reported CRM actions stuck in processing (major) - 2026-11-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hightouch lists as a subprocessor, reported Elevated ChatGPT Conversation Errors (minor) - 2026-11-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hightouch lists as a subprocessor, reported Elevated errors with image generation (minor) - 2026-11-08: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Hightouch lists as a subprocessor, reported Degraded performance for Claude Fable 5.1 (minor) - 2026-11-07: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Hightouch lists as a subprocessor, reported INC20000337 (minor) - 2026-11-06: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Hightouch lists as a subprocessor, reported INC20000336 (minor) - 2026-11-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hightouch lists as a subprocessor, reported Elevated error rates with some U.S. business Mastercards (no impact stated) - 2026-11-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hightouch lists as a subprocessor, reported ChatGPT Work and Dots Errors (minor) - 2026-11-04: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hightouch lists as a subprocessor, reported Elevated error rates across paid ChatGPT plans (minor) - 2026-11-04: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Hightouch lists as a subprocessor, reported Jobs list and Environment pages failing to load (minor) - 2026-11-04: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Hightouch lists as a subprocessor, reported Git errors for projects connected to GitHub over SSH (major) - 2026-11-03: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Hightouch lists as a subprocessor, reported dbt Studio error loop with restarting dbt Studio (minor) - 2026-11-03: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Hightouch lists as a subprocessor, reported Expired GitLab project access tokens not refreshing causing failures in posting commit statuses (minor) - 2026-11-03: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hightouch lists as a subprocessor, reported File upload errors in ChatGPT (minor) - 2026-10-30: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Hightouch lists as a subprocessor, reported INC20000321 (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hightouch lists as a subprocessor, reported Elevated errors with search in Dots, ChatGPT Work, and certain ChatGPT thinking experiences (minor) - 2026-10-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hightouch lists as a subprocessor, reported Elevated errors for GPT Image 2 API image edits (minor) - 2026-10-29: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Hightouch lists as a subprocessor, reported dbt Wizard SQL execution failing (major) - 2026-10-29: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Hightouch lists as a subprocessor, reported INC20000319 (minor) - 2026-10-28: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Hightouch lists as a subprocessor, reported Degraded performance across dbt platform (minor) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Hightouch lists as a subprocessor, reported Elevated errors affecting the Google Calendar connector (minor) - 2026-10-28: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Hightouch lists as a subprocessor, reported Metrics query are disrupted (major) - 2026-10-28: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Hightouch lists as a subprocessor, reported Elevated errors affecting the Gmail connector (minor) - 2026-10-27: [Omni](https://thirdpartyindex.com/vendors/omni#status), which Hightouch lists as a subprocessor, reported Slower page loading in US East (minor) - 2026-10-27: [Omni](https://thirdpartyindex.com/vendors/omni#status), which Hightouch lists as a subprocessor, reported Azure AI endpoints failing for customers hosted in Azure East US 2 (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Hightouch lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hightouch lists as a subprocessor, reported 6.1 Sol Degraded Model Performance (minor) - 2026-10-27: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Hightouch lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 (major) - 2026-10-27: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hightouch lists as a subprocessor, reported Elevated error rates for most hosted Code Reviews and Security Reviews on private GitHub repositories (no impact stated) - 2026-10-26: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hightouch lists as a subprocessor, reported Elevated error rates for Ads POST requests (minor) - 2026-10-26: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Hightouch lists as a subprocessor, reported Elevated Error Rates for Workflow Automation, App Builder, Bits Code, Bits Agent Builder (major) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Hightouch lists as a subprocessor, reported Elevated errors for Claude Fable 5.1 (major) - 2026-10-25: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Hightouch lists as a subprocessor, reported Elevated errors for Claude Sonnet 5.5 and other models (major) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Hightouch lists as a subprocessor, reported Elevated errors for Claude Fable 5 and Claude Fable 5.1 (major) - 2026-10-24: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Hightouch lists as a subprocessor, reported Elevated errors for Claude Opus 5.5 (major) - 2026-10-23: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Hightouch lists as a subprocessor, reported Elevated errors for Claude Fable 5.1, Sonnet 5.5, and Haiku 5.5 (critical) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hightouch lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hightouch lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hightouch lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hightouch lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hightouch lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Hightouch lists as a subprocessor, reported dbt deps failures in dbt job runs and Studio (minor) - 2026-10-22: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Hightouch lists as a subprocessor, reported Elevated errors affecting Connectors (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hightouch lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hightouch lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Anthropic](https://thirdpartyindex.com/vendors/anthropic#status), which Hightouch lists as a subprocessor, reported Degraded performance for Claude Fable 5 (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Hightouch lists as a subprocessor, reported INC20000301 (critical) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hightouch lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hightouch lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Hightouch lists as a subprocessor, reported INC20000299 (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hightouch lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-20: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Hightouch lists as a subprocessor, reported Delayed and stuck job runs in EMEA (minor) - 2026-10-20: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Hightouch lists as a subprocessor, reported INC20000294 (critical) - 2026-10-19: [Omni](https://thirdpartyindex.com/vendors/omni#status), which Hightouch lists as a subprocessor, reported Outage Detected (critical) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hightouch lists as a subprocessor, reported File Download errors (minor) - 2026-10-19: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Hightouch lists as a subprocessor, reported INC20000290 (minor) - 2026-10-16: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Hightouch lists as a subprocessor, reported INC20000287 (critical) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hightouch lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-15: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Hightouch lists as a subprocessor, reported Intermittent dbt package download failures (minor) - 2026-10-15: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Hightouch lists as a subprocessor, reported Some scheduled job runs cancelled in US region (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hightouch lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [Omni](https://thirdpartyindex.com/vendors/omni#status), which Hightouch lists as a subprocessor, reported Reports of Omni failing to load (no impact stated) - 2026-10-14: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Hightouch lists as a subprocessor, reported Codex API: intermittent metadata access (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hightouch lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hightouch lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-13: [dbt Labs](https://thirdpartyindex.com/vendors/dbt-labs#status), which Hightouch lists as a subprocessor, reported Unable to Access dbt Platform (critical) - 2026-10-13: [Snowflake](https://thirdpartyindex.com/vendors/snowflake#status), which Hightouch lists as a subprocessor, reported INC20000277 (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/hightouch --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api