# Hiver Hiver declares [18 subprocessors](https://thirdpartyindex.com/vendors/hiver#subprocessors) in [its subprocessor list](https://trustcenter.hiverhq.com/subprocessors), which we last checked on 2026-10-26 ([evidence](https://thirdpartyindex.com/evidence/130343)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-10-21. [1 tracked vendor](https://thirdpartyindex.com/vendors/hiver#used-by), [Chartbeat](https://thirdpartyindex.com/vendors/chartbeat), names Hiver as a subprocessor. Hiver (hiverhq.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/hiver - Documents last verified: 2026-10-26 - Transparency rating: 82/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 5/5; Pages still reachable 8/8 - Supply chain: relies on 16 tracked vendors directly, 147 within two hops, 480 within three; 1 tracked vendors rely on it directly, 1 within two hops, 1 within three - Cite as: Hiver, Third Party Index, https://thirdpartyindex.com/vendors/hiver (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Trust center | https://trustcenter.hiverhq.com/ | 2026-10-26 | 2026-10-24 | | Subprocessor list | https://trustcenter.hiverhq.com/subprocessors | 2026-10-26 | 2026-10-21 | | Privacy policy | https://hiverhq.com/privacy | 2026-10-26 | 2026-10-22 | | Terms | https://hiverhq.com/terms | 2026-10-26 | 2026-10-21 | | Security page | https://hiverhq.com/security-center | 2026-10-26 | 2026-10-21 | | Status page | https://status.hiverhq.com/ | 2026-10-26 | 2026-10-26 | | Security advisories | https://hiverhq.com/disclosure | 2026-10-26 | 2026-10-21 | ## Subprocessors (18) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | APILayer | Geolocation | Austria | 2026-10-21 | | [AWS](https://thirdpartyindex.com/vendors/amazon-web-services.md) | IT infrastructure | United States of America | 2026-10-21 | | [ChartMogul](https://thirdpartyindex.com/vendors/chartmogul.md) | Sales | United Kingdom | 2026-10-21 | | [Gainsight](https://thirdpartyindex.com/vendors/gainsight-software.md) | Analytics | United States of America | 2026-10-21 | | [Google](https://thirdpartyindex.com/vendors/google-cloud.md) | Cloud Providers | United States of America | 2026-10-21 | | [Hotjar](https://thirdpartyindex.com/vendors/hotjar.md) | Analytics | Malta | 2026-10-21 | | [HubSpot](https://thirdpartyindex.com/vendors/hubspot.md) | Sales | United States of America | 2026-10-21 | | [Langsmith](https://thirdpartyindex.com/vendors/langchain.md) | IT Management | United States of America | 2026-10-21 | | Mailmodo | Marketing | United States of America | 2026-10-21 | | [Microsoft](https://thirdpartyindex.com/vendors/microsoft.md) | Artificial Intelligence | United States of America | 2026-10-21 | | [Mixmax](https://thirdpartyindex.com/vendors/mixmax.md) | Marketing | United States of America | 2026-10-21 | | [OpenAI](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | Artificial Intelligence | United States of America | 2026-10-21 | | [Pinecone](https://thirdpartyindex.com/vendors/pinecone.md) | IT infrastructure | United States of America | 2026-10-21 | | [Sendgrid](https://thirdpartyindex.com/vendors/sendgrid.md) | Customer Service | United States of America | 2026-10-21 | | [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Finance | United States of America | 2026-10-21 | | [Tray.io](https://thirdpartyindex.com/vendors/tray-ai.md) | Integrations platform | United States of America | 2026-10-21 | | [Twilio](https://thirdpartyindex.com/vendors/twilio.md) | Cloud Telephony | United States of America | 2026-10-21 | | [Zoom](https://thirdpartyindex.com/vendors/zoom.md) | Collaboration & Productivity | United States of America | 2026-10-21 | Read from ([evidence](https://thirdpartyindex.com/evidence/130343)). CSV: https://thirdpartyindex.com/vendors/hiver/subprocessors.csv AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai ## Web Technologies Hiver's homepage made 174 requests to 28 domains, and 12 services controlled by another company. Loaded on 2026-10-21 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 12 third parties by category: Analytics 7 (HubSpot, Google Cloud, LinkedIn, Meta, Leadfeeder, RB2B; reviewed: Mixpanel); Marketing automation 3 (OptinMonster, Storylane; reviewed: lemlist); Advertising 1 (usually detected as Advertising: Microsoft); Appointment scheduling 1 (Chili Piper). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (12) - HubSpot: 30 requests to hsappstatic.net, hubspot.com, hs-banner.com, hs-analytics.net, hs-scripts.com, hsadspixel.net, hsforms.com, hsforms.net, hubapi.com, hubspotusercontent00.net, usemessages.com; HubSpot, HubSpot Analytics, HubSpot Chat (its subprocessor list names it too) - Google Cloud: 5 requests to googletagmanager.com, doubleclick.net, google.com; Google Analytics, Google Tag Manager (its subprocessor list names it too) - Microsoft: 5 requests to clarity.ms (its subprocessor list names it too) - Mixpanel: 4 requests to mixpanel.com, mxpnl.com - OptinMonster: 4 requests to omappapi.com; OptinMonster - LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag - Meta: 3 requests to facebook.net, facebook.com; Facebook Pixel 2.9.426 - Leadfeeder: 2 requests to lfeeder.com; Leadfeeder - lemlist: 2 requests to lemlist.com - Chili Piper: 1 request to chilipiper.com; Chili Piper - RB2B: 1 request to b2bjsstore.s3.us-west-2.amazonaws.com; RB2B - Storylane: 1 request to storylane.io; Storylane 1 ### First party (1) - Hiver: 113 requests to hiverhq.com; Elementor, ElementsKit, HSTS, Hello Elementor 1792550269, Microsoft Clarity, Mixpanel, MySQL, Nginx, Open Graph, PHP, Priority Hints, RSS, RankMath SEO, Sentry, Swiper, WP Rocket 3.23.5.1, WordPress, core-js 3.46.0, jQuery 3.7.1, jQuery Migrate 3.4.1, jQuery UI 1.14.2, wp.cloud 8 tracked companies loaded by the homepage are not in Hiver's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (1) Tracked vendors whose own subprocessor lists name it, and what they say they use it for. - [Chartbeat](https://thirdpartyindex.com/vendors/chartbeat.md): Customer support; Email monitoring and scheduling ## Service status Incidents it reported on its own status page. - Last 90 days: 1 reported incidents (1 major or critical, 0 minor, 0 with no impact stated) - Typical time to resolve: 14 min - Status page last read: 2026-10-26 - 2026-08-03: Hiver email synchronisation and email assignment are currently impacted (critical) - 2026-07-24: Hiver service disruption due to AWS outage (minor) - 2026-05-13: Unable to Change Status and Assign Emails in Hiver for Gmail (major) - 2026-05-04: Hiver email synchronization is experiencing a downtime. (critical) - 2026-04-28: Hiver's Chat services downtime (major) - 2026-03-31: Shared Mailbox Creation Temporarily Unavailable (minor) - 2026-03-27: Hiver sync services are experiencing a downtime. (critical) - 2025-11-18: Hiver's Automation services downtime (major) ## Incidents reported by Hiver's subprocessors Incidents reported in the last 30 days on their own status pages by 10 vendors Hiver lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Romania (minor) - 2026-10-26: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor) - 2026-10-25: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported MMS Delivery Delays from Twilio to C-Spire United States (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Hiver lists as a subprocessor, reported Elevated Blik errors (no impact stated) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor) - 2026-10-24: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported Degraded experience with ChatGPT app connections using CIMD (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported Help Center Chat Support Degraded (no impact stated) - 2026-10-23: [Gainsight Software](https://thirdpartyindex.com/vendors/gainsight-software#status), which Hiver lists as a subprocessor, reported Industry-wide PHP and Node.js security update (no impact stated) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor) - 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Hiver lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated) - 2026-10-23: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Hiver lists as a subprocessor, reported Service Degradation Affecting Multiple Zoom Services (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor) - 2026-10-23: [Gainsight Software](https://thirdpartyindex.com/vendors/gainsight-software#status), which Hiver lists as a subprocessor, reported Elevated SFDC errors for few customers (no impact stated) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported Delays in customer support responses (no impact stated) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-23: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Hiver lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported New Ad Accounts failing to provision admins (minor) - 2026-10-22: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Hiver lists as a subprocessor, reported Service Degradation Affecting Zoom Meetings Services in the US. (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported Degraded Performance of Dots on Enterprise (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor) - 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Hiver lists as a subprocessor, reported Elevated Bancontact errors (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported RCS Inbound Events Delayed (minor) - 2026-10-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported Elevated ChatGPT conversation and Responses API errors (minor) - 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Hiver lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Billing Delays (no impact stated) - 2026-10-22: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported Authentication errors for some users (major) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported Elevated error rates for gpt-5.6-luna API requests (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor) - 2026-10-21: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Hiver lists as a subprocessor, reported Service Degradation Affecting Zoom Learning Webpage (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported Elevated FedRAMP API error rates for Astra and Sol (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor) - 2026-10-21: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported Degraded performance in ChatGPT, Codex, and APIs (minor) - 2026-10-21: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Hiver lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor) - 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Hiver lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-20: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor) - 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Hiver lists as a subprocessor, reported Service Degradation Affecting Meeting Summaries Via Email. (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor) - 2026-10-19: [Tray.ai](https://thirdpartyindex.com/vendors/tray-ai#status), which Hiver lists as a subprocessor, reported Degraded Application Performance - Helix Deployments (no impact stated) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor) - 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Hiver lists as a subprocessor, reported Service Degradation Affecting Zoom Website in UK region (minor) - 2026-10-19: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported File Download errors (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor) - 2026-10-19: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-19: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Hiver lists as a subprocessor, reported Service Degradation Affecting ZP SMS Australia Mobile Numbers (no impact stated) - 2026-10-18: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor) - 2026-10-17: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor) - 2026-10-17: [Tray.ai](https://thirdpartyindex.com/vendors/tray-ai#status), which Hiver lists as a subprocessor, reported Degraded Application Performance (minor) - 2026-10-17: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Hiver lists as a subprocessor, reported Service Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI Companion (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor) - 2026-10-16: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Hiver lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Email suppression issues (no impact stated) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Hiver lists as a subprocessor, reported Elevated declines on Visa (no impact stated) - 2026-10-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported Widespread feature degradation (major) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor) - 2026-10-15: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor) - 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Hiver lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor) - 2026-10-14: [LangChain](https://thirdpartyindex.com/vendors/langchain#status), which Hiver lists as a subprocessor, reported Sandbox Performance Degraded (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Hiver lists as a subprocessor, reported Service degradation affected Zoom AI Companion in US region (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-14: [Pinecone](https://thirdpartyindex.com/vendors/pinecone#status), which Hiver lists as a subprocessor, reported \[Inference\] 5xx errors on some \`llama-text-embed-v2\` requests (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported Limited availability on gpt-image-2.5-flare and gpt-image-2.5-sunburst (minor) - 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Hiver lists as a subprocessor, reported Service Degradation Affected Sandbox Creation in ZoomMate (no impact stated) - 2026-10-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported Degraded performance in Codex and ChatGPT Work (minor) - 2026-10-14: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor) - 2026-10-14: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Hiver lists as a subprocessor, reported Service Degradation Affecting Zoom Clips (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor) - 2026-10-13: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Hiver lists as a subprocessor, reported Service degradation affecting Zoom Meeting API in US region (no impact stated) - 2026-10-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported Degraded performance in GPT-6.1 Sol Codex and Work mode (minor) - 2026-10-13: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telekom Germany (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Debugger Notification Delivery Issues (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Germany (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio South Africa Phone Numbers to Vodacom South Africa (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Romania (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Malaysia (minor) - 2026-10-12: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Hiver lists as a subprocessor, reported Service degradation affecting Zoom AI Companion in US region (no impact stated) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in Italy (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Phone Number Purchase Failures in New Console (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Pelephone Israel (minor) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from Twilio to Pelephone Israel (minor) - 2026-10-12: [LangChain](https://thirdpartyindex.com/vendors/langchain#status), which Hiver lists as a subprocessor, reported APAC Region Querying is down (major) - 2026-10-12: [LangChain](https://thirdpartyindex.com/vendors/langchain#status), which Hiver lists as a subprocessor, reported Seeing some issues logging into the application (major) - 2026-10-12: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported WhatsApp Sandbox Message Processing Issues (minor) - 2026-10-11: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Hiver lists as a subprocessor, reported Service Degradation Affecting Zoom Scheduler. (minor) - 2026-10-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-11: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from Twilio to Beeline Kazakhstan (minor) - 2026-10-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from Twilio to DigiTel C.A. Venezuela (minor) - 2026-10-10: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Hiver lists as a subprocessor, reported Service Degradation Affecting File Uploads and Downloads in Zoom Chat (no impact stated) - 2026-10-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Zamtel Zambia (minor) - 2026-10-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio South Africa Phone Numbers (minor) - 2026-10-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Elevated Errors Affecting Sip Domain Configuration (no impact stated) - 2026-10-10: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Receipt Delays From a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor) - 2026-10-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported Workspace admins may be unable to manage plugins (major) - 2026-10-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported Some ChatGPT content may be unavailable on Android (major) - 2026-10-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor) - 2026-10-09: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Hiver lists as a subprocessor, reported Service Degradation Affecting Zoom Phone and Zoom Contact Center PCI Integration in North America (no impact stated) - 2026-10-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Onvoy Spectrum Mobile United States (minor) - 2026-10-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from Twilio Alphanumeric Sender Type to Telenor Norway (minor) - 2026-10-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from Twilio to TIM and Noverca Italia Srl Italy (minor) - 2026-10-09: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Mobile China (minor) - 2026-10-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Moov Côte d'Ivoire (minor) - 2026-10-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from Twilio to Verizon United States (minor) - 2026-10-08: [Gainsight Software](https://thirdpartyindex.com/vendors/gainsight-software#status), which Hiver lists as a subprocessor, reported CS - US1: Investigating delays in Rules and Participant Sync (minor) - 2026-10-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Norway (minor) - 2026-10-08: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Hiver lists as a subprocessor, reported Marketing email statistics are delayed (no impact stated) - 2026-10-08: [LangChain](https://thirdpartyindex.com/vendors/langchain#status), which Hiver lists as a subprocessor, reported LLM Gateway service interruption (critical) - 2026-10-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported Some APAC users are seeing errors in ChatGPT Work, conversations, and GPTs. (minor) - 2026-10-08: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Twilio SMS Delivery Issues (minor) - 2026-10-08: [LangChain](https://thirdpartyindex.com/vendors/langchain#status), which Hiver lists as a subprocessor, reported Increased latency in Run Query V1 APIs (minor) - 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported Elevated errors with GPT-5.6 Instant in FedRAMP workspaces (minor) - 2026-10-07: [Pinecone](https://thirdpartyindex.com/vendors/pinecone#status), which Hiver lists as a subprocessor, reported \[SERVERLESS\]\[GCP\]\[us-central1\] Newly created indexes failing to initialize (major) - 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported Degraded performance in Codex and Work mode: Dot turn failures, delayed responses, and reduced proactivity (minor) - 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported Dot in Codex may fail to create new threads (minor) - 2026-10-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS and MMS Delivery Receipt Delays from Twilio to AT&T United States (minor) - 2026-10-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from Twilio to Brisanet Brazil (minor) - 2026-10-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from Twilio to Brisanet Brazil (minor) - 2026-10-07: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS and MMS Delivery Delays and Delivery Receipt Delays between Twilio and AT&T in the United States (minor) - 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported Unable to create new ChatGPT Work threads in latest version of desktop app (major) - 2026-10-07: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Hiver lists as a subprocessor, reported Service Degradation Affected Inbound and Outbound Calls for Zoom Contact Center (no impact stated) - 2026-10-07: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Hiver lists as a subprocessor, reported Service Degradation Affecting Zoom Calendar (minor) - 2026-10-07: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Hiver lists as a subprocessor, reported Service Degradation Affecting Zoom Slides Generation in US Region (minor) - 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported Workspace Agents Degraded and Responses Impacted (minor) - 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Movistar El Salvador (minor) - 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from Twilio to O! Kyrgyzstan (minor) - 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Delays Viewing and Receiving Operator Results in Conversation Intelligence and Accessing Conversation Memory (minor) - 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported Computer Use Is Experiencing Issues (minor) - 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported Errors processing large PDFs in the Responses API (minor) - 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported Elevated error rates in ChatGPT Go conversations (minor) - 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays and Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwan (minor) - 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from Twilio to Rain South Africa and Orange Niger (minor) - 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Short Codes to Verizon and T-Mobile United States (minor) - 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported Elevated errors affecting multiple products including ChatGPT (conversations), Image generations, Spaces and Pages, API rehydration, and Dots. (minor) - 2026-10-06: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Guinea (minor) - 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported Elevated errors in API Platform login and administration APIs. (minor) - 2026-10-06: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Hiver lists as a subprocessor, reported Elevated Swish errors (no impact stated) - 2026-10-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-05: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Hiver lists as a subprocessor, reported Service Degradation Affecting ZoomMate (minor) - 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported Elevated error rates in Codex Cloud (no impact stated) - 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported Elevated errors in ChatGPT conversations (minor) - 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported Admin Console Intermittently Inaccessible (no impact stated) - 2026-10-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported Issues saving and editing Pages (minor) - 2026-10-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio France Phone Numbers (minor) - 2026-10-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in France (minor) - 2026-10-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Delayed Messaging Logs and Status Callbacks in IE1 Region (minor) - 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported Elevated Work Mode errors (minor) - 2026-10-05: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-04: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Hiver lists as a subprocessor, reported Service Degradation Affecting Zoom Rooms Management and Workspaces Management in SA01. (minor) - 2026-10-04: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Hiver lists as a subprocessor, reported Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America Region (no impact stated) - 2026-10-04: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Cellcom Israel (minor) - 2026-10-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Degraded Service in london-ix edge in ie1 TNX (minor) - 2026-10-03: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Hiver lists as a subprocessor, reported Service degradation affecting Developer Documentation Website (minor) - 2026-10-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from Twilio to Banglalink Bangladesh (minor) - 2026-10-03: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from Twilio to Magti GSM Georgia (minor) - 2026-10-03: [LangChain](https://thirdpartyindex.com/vendors/langchain#status), which Hiver lists as a subprocessor, reported LangSmith Deployment Database Provisioning Error (major) - 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Hi3G Italy (minor) - 2026-10-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Hiver lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated) - 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Programmable Messaging API Errors (no impact stated) - 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported 500 Errors for Conversations Classic Conversations Updates (minor) - 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Messaging Event Delays for Comms API (minor) - 2026-10-02: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported Issues with data analysis and file creation in ChatGPT (minor) - 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Increased Email Deferrals and Delays in Deliveries (no impact stated) - 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Telenet BidCo NV Belgium (minor) - 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-02: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vodafone Netherlands (minor) - 2026-10-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Jio India (minor) - 2026-10-01: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported Issues with login, signup, and ads (major) - 2026-10-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported A2P Campaign Registration Delays (minor) - 2026-10-01: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Hiver lists as a subprocessor, reported Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events (no impact stated) - 2026-10-01: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Hiver lists as a subprocessor, reported Service Degradation Affecting Zoom for Google Workspace Add-On (minor) - 2026-10-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to DigiMobil Spain (minor) - 2026-10-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States (minor) - 2026-10-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to DigiMobil (Movistar) Spain (minor) - 2026-10-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Hiver lists as a subprocessor, reported Elevated API errors (no impact stated) - 2026-10-01: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase and High Latency on Verizon in United States (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from Twilio to Kolbi Costa Rica (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in Colombia (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from Twilio to Tigo Guatemala (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Wind Tre Italy (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Chile (minor) - 2026-09-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported Elevated latency for some API requests (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Delivery Failures From Verify to China (minor) - 2026-09-30: [Tray.ai](https://thirdpartyindex.com/vendors/tray-ai#status), which Hiver lists as a subprocessor, reported Degraded Application Performance - Send Email Connector (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from Twilio to Vodafone Netherlands (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Metfone, Viettel, Beeline, and Sotelco Cambodia (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Messaging Logs API Latency & Errors (minor) - 2026-09-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported Elevated error rates for ChatGPT Pro and Plus users (minor) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Tigo Guatemala (minor) - 2026-09-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported Elevated errors in ChatGPT Space Pages (minor) - 2026-09-30: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Hiver lists as a subprocessor, reported Visa authorization errors (no impact stated) - 2026-09-30: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Tigo Guatemala (minor) - 2026-09-29: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported Elevated errors across ChatGPT, Codex, and the API including the Agents API (minor) - 2026-09-29: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Hiver lists as a subprocessor, reported Support available via email (no impact stated) - 2026-09-29: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Flex Plugins CLI Is Degraded (minor) - 2026-09-28: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Hiver lists as a subprocessor, reported Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips. (minor) - 2026-09-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Bulk Messaging API Errors (no impact stated) - 2026-09-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-09-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to CTBC Brazil (minor) - 2026-09-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Mobile Numbers to Vodafone United Kingdom (minor) - 2026-09-28: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in Spain (minor) - 2026-09-28: [Pinecone](https://thirdpartyindex.com/vendors/pinecone#status), which Hiver lists as a subprocessor, reported \[Pods\]\[AWS\]\[us-east-1\] Write failures and high latency (minor) - 2026-09-27: [Twilio](https://thirdpartyindex.com/vendors/twilio#status), [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Hiver lists as a subprocessor, reported SMS Delivery Delays from Twilio to Proximus Belgium (minor) - 2026-09-27: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Hiver lists as a subprocessor, reported Elevated API Errors (major) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/hiver --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api