# Homerun Presales

Homerun Presales declares [10 subprocessors](https://thirdpartyindex.com/vendors/homerun-presales#subprocessors) in [its subprocessor list](https://www.homerunpresales.com/dpa-subprocessors), which we last checked on 2026-10-11 ([evidence](https://thirdpartyindex.com/evidence/79993)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [OpenAI](https://thirdpartyindex.com/vendors/openai). No published changes since we first read it on 2026-10-11.

Homerun Presales (homerunpresales.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/homerun-presales
- Documents last verified: 2026-10-11
- Transparency rating: 59/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 9 tracked vendors directly, 96 within two hops, 324 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three
- Cite as: Homerun Presales, Third Party Index, https://thirdpartyindex.com/vendors/homerun-presales (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://www.homerunpresales.com/dpa-subprocessors | 2026-10-11 | 2026-10-11 |
| Privacy policy | https://homerunpresales.com/privacy-policy | 2026-10-10 | 2026-10-10 |
| Terms | https://homerunpresales.com/terms-of-service | 2026-10-10 | 2026-10-10 |

## Subprocessors (10)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Hosting, Infrastructure | USA | 2026-10-11 |
| Block, Inc. | Support | USA | 2026-10-11 |
| [Datadog, Inc.](https://thirdpartyindex.com/vendors/datadog.md) | Infrastructure | USA | 2026-10-11 |
| [Google LLC](https://thirdpartyindex.com/vendors/google-cloud.md) | GenAI; Support | USA | 2026-10-11 |
| [HubSpot, Inc.](https://thirdpartyindex.com/vendors/hubspot.md) | Support | USA | 2026-10-11 |
| [Intercom, Inc.](https://thirdpartyindex.com/vendors/intercom.md) | Support | USA | 2026-10-11 |
| [Mailgun Technologies, Inc.](https://thirdpartyindex.com/vendors/mailgun.md) | Infrastructure | USA | 2026-10-11 |
| [OpenAI Inc.](https://thirdpartyindex.com/vendors/openai.md) (AI model provider: OpenAI) | GenAI | USA | 2026-10-11 |
| [Slack Technologies, LLC](https://thirdpartyindex.com/vendors/slack.md) | Support | USA | 2026-10-11 |
| [Zoom Video Communications, Inc.](https://thirdpartyindex.com/vendors/zoom.md) | Support | USA | 2026-10-11 |

Read from ([evidence](https://thirdpartyindex.com/evidence/79993)). CSV: https://thirdpartyindex.com/vendors/homerun-presales/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai

## Subprocessor of (0)

No tracked vendor lists it.

## Incidents reported by Homerun Presales's subprocessors

Incidents reported in the last 30 days on their own status pages by 6 vendors Homerun Presales lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-10-10: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Homerun Presales lists as a subprocessor, reported Service Degradation Affecting File Uploads and Downloads in Zoom Chat (no impact stated)
- 2026-10-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Workspace admins may be unable to manage plugins (major)
- 2026-10-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Some ChatGPT content may be unavailable on Android (major)
- 2026-10-09: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Delayed Costs data in the Compliance API (minor)
- 2026-10-09: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Homerun Presales lists as a subprocessor, reported Service Degradation Affecting Zoom Phone and Zoom Contact Center PCI Integration in North America (no impact stated)
- 2026-10-08: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Homerun Presales lists as a subprocessor, reported Marketing email statistics are delayed (no impact stated)
- 2026-10-08: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Some APAC users are seeing errors in ChatGPT Work, conversations, and GPTs. (minor)
- 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Elevated errors with GPT-5.6 Instant in FedRAMP workspaces (minor)
- 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Degraded performance in Codex and Work mode: Dot turn failures, delayed responses, and reduced proactivity (minor)
- 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Dot in Codex may fail to create new threads (minor)
- 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Unable to create new ChatGPT Work threads in latest version of desktop app (major)
- 2026-10-07: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Homerun Presales lists as a subprocessor, reported Service Degradation Affected Inbound and Outbound Calls for Zoom Contact Center (no impact stated)
- 2026-10-07: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Homerun Presales lists as a subprocessor, reported Service Degradation Affecting Zoom Calendar (minor)
- 2026-10-07: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Homerun Presales lists as a subprocessor, reported Service Degradation Affecting Zoom Slides Generation in US Region (minor)
- 2026-10-07: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Workspace Agents Degraded and Responses Impacted (minor)
- 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Computer Use Is Experiencing Issues (minor)
- 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Errors processing large PDFs in the Responses API (minor)
- 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Elevated error rates in ChatGPT Go conversations (minor)
- 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Elevated errors affecting multiple products including ChatGPT (conversations), Image generations, Spaces and Pages, API rehydration, and Dots. (minor)
- 2026-10-06: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Elevated errors in API Platform login and administration APIs. (minor)
- 2026-10-05: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Homerun Presales lists as a subprocessor, reported Service Degradation Affecting ZoomMate (minor)
- 2026-10-05: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Homerun Presales lists as a subprocessor, reported Delays in processin Bulk Actions in the Inbox (minor)
- 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Elevated error rates in Codex Cloud (no impact stated)
- 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Elevated errors in ChatGPT conversations (minor)
- 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Admin Console Intermittently Inaccessible (no impact stated)
- 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Issues saving and editing Pages (minor)
- 2026-10-05: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Elevated Work Mode errors (minor)
- 2026-10-04: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Homerun Presales lists as a subprocessor, reported Service Degradation Affecting Zoom Rooms Management and Workspaces Management in SA01. (minor)
- 2026-10-04: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Homerun Presales lists as a subprocessor, reported Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America Region (no impact stated)
- 2026-10-03: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Homerun Presales lists as a subprocessor, reported Service degradation affecting Developer Documentation Website (minor)
- 2026-10-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Homerun Presales lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated)
- 2026-10-02: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Issues with data analysis and file creation in ChatGPT (minor)
- 2026-10-02: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Homerun Presales lists as a subprocessor, reported Delayed RUM sessions (no impact stated)
- 2026-10-01: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Issues with login, signup, and ads (major)
- 2026-10-01: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Homerun Presales lists as a subprocessor, reported Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events (no impact stated)
- 2026-10-01: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Homerun Presales lists as a subprocessor, reported Service Degradation Affecting Zoom for Google Workspace Add-On (minor)
- 2026-09-30: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Homerun Presales lists as a subprocessor, reported Delayed Events (minor)
- 2026-09-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Elevated latency for some API requests (minor)
- 2026-09-30: [Mailgun](https://thirdpartyindex.com/vendors/mailgun#status), which Homerun Presales lists as a subprocessor, reported Route delays in EU Region (minor)
- 2026-09-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Elevated error rates for ChatGPT Pro and Plus users (minor)
- 2026-09-30: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Elevated errors in ChatGPT Space Pages (minor)
- 2026-09-29: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Elevated errors across ChatGPT, Codex, and the API including the Agents API (minor)
- 2026-09-29: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Support available via email (no impact stated)
- 2026-09-28: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Homerun Presales lists as a subprocessor, reported Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips. (minor)
- 2026-09-25: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Issues with Codex (critical)
- 2026-09-25: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Homerun Presales lists as a subprocessor, reported Service Degradation Affecting Customer Using Polycom Devices Going Offline (minor)
- 2026-09-25: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Homerun Presales lists as a subprocessor, reported Users are unable to acknowledge, escalate, or resolve On-Call Pages (minor)
- 2026-09-25: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Homerun Presales lists as a subprocessor, reported An unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature (no impact stated)
- 2026-09-24: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Elevated Error Rates on GPT-6 Astra Pro (no impact stated)
- 2026-09-24: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Homerun Presales lists as a subprocessor, reported Service Degradation Affecting Live Transcription Services. (minor)
- 2026-09-24: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Homerun Presales lists as a subprocessor, reported The Salesforce integration is unavailable for some customers (no impact stated)
- 2026-09-24: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Homerun Presales lists as a subprocessor, reported Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India (minor)
- 2026-09-23: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Homerun Presales lists as a subprocessor, reported Service Degradation Affecting Live Transcription Services. (minor)
- 2026-09-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Mobile users unable to see Work Mode and the Model Picker (minor)
- 2026-09-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Homerun Presales lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated)
- 2026-09-23: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Elevated Error Rates for ChatGPT across Plus and Pro plans. (minor)
- 2026-09-23: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Homerun Presales lists as a subprocessor, reported Service Degradation Affecting Zoom Tasks in US Region. (no impact stated)
- 2026-09-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Elevated Error Rates for ChatGPT Work, across Plus, Pro, Business, Enterprise and Education plans. (minor)
- 2026-09-22: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Homerun Presales lists as a subprocessor, reported Service degradation affecting comment and attachment features in Zoom Canvas in US region. (no impact stated)
- 2026-09-22: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Increased error rate for Plus and Pro users. (minor)
- 2026-09-21: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Homerun Presales lists as a subprocessor, reported Service Degradation Affecting Apple Login for Zoom Sign-in. (minor)
- 2026-09-21: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Homerun Presales lists as a subprocessor, reported Service Degradation Affecting Zoom Virtual Agent and Zoom Contact Center in US region (minor)
- 2026-09-21: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Homerun Presales lists as a subprocessor, reported Delayed Monitors Notifications (minor)
- 2026-09-20: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Homerun Presales lists as a subprocessor, reported Delayed events triggered by emails (minor)
- 2026-09-18: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported SSO sign-in and SCIM provisioning issues (no impact stated)
- 2026-09-18: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Homerun Presales lists as a subprocessor, reported Service Degradation Affecting ZoomMate (no impact stated)
- 2026-09-18: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Overbilling for OpenAI-hosted containers in the Agent API (no impact stated)
- 2026-09-18: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Delayed support responses (no impact stated)
- 2026-09-17: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported We are seeing elevated error rates across API models (minor)
- 2026-09-17: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Elevated errors affecting ChatGPT Work mode (major)
- 2026-09-16: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Elevated errors in ChatGPT Work (minor)
- 2026-09-16: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Homerun Presales lists as a subprocessor, reported Issues with Fin for Salesforce (minor)
- 2026-09-16: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Homerun Presales lists as a subprocessor, reported Service Degradation Affecting Zoom Phone Outbound Calls in China Region (minor)
- 2026-09-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Elevated errors with gpt-image-2.5-flare (major)
- 2026-09-15: [Zoom](https://thirdpartyindex.com/vendors/zoom#status), which Homerun Presales lists as a subprocessor, reported Service Degradation Affecting Zoom Whiteboard (no impact stated)
- 2026-09-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Ads Manager login issues (minor)
- 2026-09-15: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Elevated errors from GPT-5.6 and GPT-5.6 Instant on paid plans (minor)
- 2026-09-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Degraded Performance affecting Agents API (no impact stated)
- 2026-09-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Elevated errors affecting Work Mode in ChatGPT (minor)
- 2026-09-14: [Mailgun](https://thirdpartyindex.com/vendors/mailgun#status), which Homerun Presales lists as a subprocessor, reported Route delays in EU Region (minor)
- 2026-09-14: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Elevated error rates for Codex and ChatGPT Work (no impact stated)
- 2026-09-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Elevated errors for ChatGPT users in Europe (minor)
- 2026-09-13: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Codex GitHub Review and Pull Request Failures (minor)
- 2026-09-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported 1% of ChatGPT Work (mobile/web) turns are failing for existing threads (minor)
- 2026-09-11: [OpenAI](https://thirdpartyindex.com/vendors/openai#status), which Homerun Presales lists as a subprocessor, reported Elevated errors for GPT-5.6 Sol on the API (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/homerun-presales

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
