# Horizon3.ai

Horizon3.ai declares [12 subprocessors](https://thirdpartyindex.com/vendors/horizon3-ai#subprocessors) in [its subprocessor list](https://trust.horizon3.ai/subprocessors), which we last checked on 2026-10-26 ([evidence](https://thirdpartyindex.com/evidence/95290)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud) and [Microsoft](https://thirdpartyindex.com/vendors/microsoft). No published changes since we first read it on 2026-10-14. [1 tracked vendor](https://thirdpartyindex.com/vendors/horizon3-ai#used-by), [NCC Group](https://thirdpartyindex.com/vendors/ncc-group), names Horizon3.ai as a subprocessor.

Horizon3.ai (horizon3.ai): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/horizon3-ai
- Documents last verified: 2026-10-26
- Transparency rating: 72/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 0/12 (not found); Trust center 8/8; Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 12 tracked vendors directly, 126 within two hops, 376 within three; 1 tracked vendors rely on it directly, 1 within two hops, 1 within three
- Cite as: Horizon3.ai, Third Party Index, https://thirdpartyindex.com/vendors/horizon3-ai (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.horizon3.ai/ | 2026-10-26 | 2026-10-26 |
| Subprocessor list | https://trust.horizon3.ai/subprocessors | 2026-10-26 | 2026-10-14 |
| Privacy policy | https://horizon3.ai/privacy-policy/ | 2026-10-26 | 2026-10-14 |
| Status page | https://status.horizon3.ai/ | 2026-10-26 | 2026-10-26 |

## Subprocessors (12)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Cloud Service Provider; Cloud Service Provider on which the NodeZero platform for APTaaS is ran on. | US or EU | 2026-10-14 |
| [Atlassian](https://thirdpartyindex.com/vendors/atlassian.md) | Collaboration toolset for wiki pages as well as tracking development work that can reference items such as feature requests from customers.; SaaS Collaboration Toolset | US | 2026-10-14 |
| [Datadog](https://thirdpartyindex.com/vendors/datadog.md) | Application Observability; Monitoring solution for ensuring availability of the NodeZero platform. | US | 2026-10-14 |
| [DocuSign](https://thirdpartyindex.com/vendors/docusign.md) | Document management & Electronic Signatures; SaaS toolset for document workflows and electronic signatures | US | 2026-10-14 |
| [Elastic](https://thirdpartyindex.com/vendors/elasticsearch.md) | SIEM; SIEM tool for monitoring Horizon3.ai environment. | US | 2026-10-14 |
| [Gainsight, Inc.](https://thirdpartyindex.com/vendors/gainsight-software.md) | Customer Success Experience; Gainsight is used to support our customer success initiatives, including customer engagement, onboarding, health monitoring, and support experience optimization. | US | 2026-10-14 |
| [Google Workspace](https://thirdpartyindex.com/vendors/google-cloud.md) | SaaS Collaboration Toolset; SaaS Collaboration toolset for storing business information as well as email, but \*no actual user data flows through Google Workspace\*. | US | 2026-10-14 |
| [Microsoft](https://thirdpartyindex.com/vendors/microsoft.md) | SaaS Collaboration Toolset; SaaS Collaboration toolset for storing business information, \*but no actual user data flows through O365\*. | US | 2026-10-14 |
| [Pendo.io](https://thirdpartyindex.com/vendors/pendo.md) | Service for tracking user behavior within Horizon3.ai products to help understand how features are being used/not used within products.; User Behavior Tracking | US | 2026-10-14 |
| [Salesforce](https://thirdpartyindex.com/vendors/salesforce.md) | CRM Platform; CRM platform for enabling our Go-To-Market teams with Sales information and conversations, contracts, NDA's, and contact details for customers and prospects. | US | 2026-10-14 |
| [Slack](https://thirdpartyindex.com/vendors/slack.md) | Collaboration tool for Horizon3.ai. Provides messaging as well as video chats. Also provides a means to notifications for alerts that need real time visibility.; SaaS Collaboration Toolset | US | 2026-10-14 |
| [ZenDesk](https://thirdpartyindex.com/vendors/zendesk.md) | Customer Support Services; Provides customer support services via Customer Chat, Support Ticketing System, and Knowledge Base Platform | US | 2026-10-14 |

Read from ([evidence](https://thirdpartyindex.com/evidence/95290)). CSV: https://thirdpartyindex.com/vendors/horizon3-ai/subprocessors.csv

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II ([evidence](https://thirdpartyindex.com/evidence/95284))
- Claimed: GDPR ([evidence](https://thirdpartyindex.com/evidence/95284))

## Web Technologies

Horizon3.ai's homepage made 246 requests to 44 domains, 25 services controlled by another company, and 4 domains not identified. Loaded on 2026-10-14 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

25 third parties by category: Advertising 11 (Google Cloud, The Trade Desk, Inc., MNTN, Inc., Influ2, Inc., ClickGuard Inc, Podscribe, X Corp., Reddit, Inc.; reviewed: Clickagy; usually detected as Advertising: Xandr, Magnite, Inc.); Analytics 4 (ZoomInfo, G2.com, LinkedIn, Meta); Marketing automation 2 (Storylane, Dreamdata); Live chat 1 (usually detected as Live chat: Salesforce); Cookie compliance 1 (CookieYes); CDN 1 (jsDelivr); Appointment scheduling 1 (Chili Piper); Customer data platform 1 (RudderStack); Issue trackers 1 (BugHerd); Video players 1 (reviewed: Vimeo); Unclassified 1 (Kinsta®). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (25)

- Storylane: 40 requests to storylane.io; Storylane 2
- Google Cloud: 32 requests to google.com, doubleclick.net, googletagmanager.com, gstatic.com, fonts.googleapis.com; DoubleClick Floodlight, Google Analytics, Google Tag Manager (its subprocessor list names it too)
- Vimeo: 21 requests to vimeocdn.com, vimeo.com
- CookieYes: 10 requests to cdn-cookieyes.com, cookieyes.com; CookieYes
- The Trade Desk, Inc.: 8 requests to adsrvr.org; theTradeDesk
- Clickagy: 7 requests to clickagy.com
- MNTN, Inc.: 7 requests to mountain.com; Mountain
- BugHerd: 6 requests to bugherd.com; BugHerd
- ZoomInfo: 6 requests to zoominfo.com, zi-scripts.com; Zoominfo
- Influ2, Inc.: 4 requests to influ2.com; Influ2
- Salesforce: 4 requests to pardot.com (its subprocessor list names it too)
- ClickGuard Inc: 3 requests to clickguard.com; ClickGUARD
- Dreamdata: 3 requests to dreamdata.cloud; Dreamdata
- G2.com: 3 requests to g2.com, g2crowd.com; G2 Track Your Prospects
- LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag
- Meta: 3 requests to facebook.net, facebook.com; Facebook Pixel 2.9.419
- Podscribe: 3 requests to pdscrb.com, d34r8q7sht0t9k.cloudfront.net; Podscribe
- X Corp.: 3 requests to ads-twitter.com, t.co, twitter.com; Twitter Ads
- jsDelivr: 3 requests to jsdelivr.net; jsDelivr
- Reddit, Inc.: 2 requests to reddit.com, redditstatic.com; Reddit Ads
- Xandr: 2 requests to adnxs.com
- Chili Piper: 1 request to chilipiper.com; Chili Piper
- Kinsta®: 1 request to kinsta.cloud
- Magnite, Inc.: 1 request to rubiconproject.com
- RudderStack: 1 request to rudderstack.com; Rudderstack

### Unknown (4)

Domains not identified yet: revsure.cloud, 35.160.46.251, 44.238.122.172, usbrowserspeed.com

### First party (1)

- Horizon3.ai: 64 requests to horizon3.ai; Bricks, Cloudflare, HSTS, HTTP/3, Kinsta, Lightbox, MySQL, Open Graph, PDF.js 3.11.174, PHP, Popup Maker, Priority Hints, RSS, Salesforce, Salesforce Marketing Cloud Account Engagement, Sentry, The SEO Framework, Twitter Emoji (Twemoji), Vimeo, WordPress, core-js 3.32.2, jQuery 3.7.1, jQuery Migrate 3.4.1, jQuery UI 1.14.2

11 tracked companies loaded by the homepage are not in Horizon3.ai's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (1)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [NCC Group](https://thirdpartyindex.com/vendors/ncc-group.md): Providing automated testing services

## Incidents reported by Horizon3.ai's subprocessors

Incidents reported in the last 30 days on their own status pages by 4 vendors Horizon3.ai lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-10-23: [Gainsight Software](https://thirdpartyindex.com/vendors/gainsight-software#status), which Horizon3.ai lists as a subprocessor, reported Industry-wide PHP and Node.js security update (no impact stated)
- 2026-10-23: [Gainsight Software](https://thirdpartyindex.com/vendors/gainsight-software#status), which Horizon3.ai lists as a subprocessor, reported Elevated SFDC errors for few customers (no impact stated)
- 2026-10-23: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Horizon3.ai lists as a subprocessor, reported Elastic Support Portal is unavailable (major)
- 2026-10-22: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Horizon3.ai lists as a subprocessor, reported 403 error when trying to access Autoops in newly created serverless projects (major)
- 2026-10-20: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Horizon3.ai lists as a subprocessor, reported Elastic Cloud scaling issues in Azure (major)
- 2026-10-20: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Horizon3.ai lists as a subprocessor, reported Degraded availability for some Elastic Cloud Hosted and Serverless deployments in GCP europe-west2 (London) (major)
- 2026-10-08: [Gainsight Software](https://thirdpartyindex.com/vendors/gainsight-software#status), which Horizon3.ai lists as a subprocessor, reported CS - US1: Investigating delays in Rules and Participant Sync (minor)
- 2026-10-08: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Horizon3.ai lists as a subprocessor, reported Delayed or Unavailable project operation in GCP us-central1 (major)
- 2026-10-06: [Elasticsearch](https://thirdpartyindex.com/vendors/elasticsearch#status), which Horizon3.ai lists as a subprocessor, reported Delayed Serverless Metrics in Azure UAE North region (major)
- 2026-10-02: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Horizon3.ai lists as a subprocessor, reported Delayed RUM sessions (no impact stated)
- 2026-10-01: [Pendo](https://thirdpartyindex.com/vendors/pendo#status), which Horizon3.ai lists as a subprocessor, reported Some Customers Unable to Connect to Pendo MCP (minor)
- 2026-10-01: [Pendo](https://thirdpartyindex.com/vendors/pendo#status), which Horizon3.ai lists as a subprocessor, reported Pairing in Mobile is Not Functional (major)
- 2026-09-30: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Horizon3.ai lists as a subprocessor, reported Delayed Events (minor)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/horizon3-ai

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api