# Humaans

Humaans (humaans.io): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/humaans
- Documents last verified: 2026-09-30
- Transparency rating: 89/100 (how much it publishes, not how secure it is)
- Cite as: Humaans, Third Party Index, https://thirdpartyindex.com/vendors/humaans (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.humaans.io/ | 2026-09-30 | 2026-09-30 |
| Subprocessor list | https://humaans.io/data-processing#subprocessors | 2026-09-30 | 2026-09-30 |
| Data processing addendum | https://humaans.io/data-processing | 2026-09-30 | 2026-09-30 |
| Privacy policy | https://humaans.io/privacy | 2026-09-30 | 2026-09-30 |
| Terms | https://humaans.io/terms | 2026-09-30 | 2026-09-30 |
| Security page | https://humaans.io/security | 2026-09-30 | 2026-09-30 |
| Status page | https://humaansstatus.io/ | 2026-09-30 | 2026-09-30 |

## Subprocessors (22)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services, Inc.](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Backups | USA, EU data center | 2026-09-30 |
| [Anthropic Ireland, Limited](https://thirdpartyindex.com/vendors/anthropic.md) | AI models; Customer support | Ireland, US data centers\*; Ireland, global data centers | 2026-09-30 |
| Check Technologies, Inc. (Check) | Third-party integrations (payroll) | USA | 2026-09-30 |
| Duboce Labs, Inc. (pganalyze) | Database performance monitoring | USA | 2026-09-30 |
| [Gong.io Inc.](https://thirdpartyindex.com/vendors/gong.md) | Video call recording | USA | 2026-09-30 |
| [Google Cloud EMEA Limited](https://thirdpartyindex.com/vendors/google-cloud.md) | AI models; Infrastructure and analytics | Ireland, EU and US data centers\*; Ireland, EU data center | 2026-09-30 |
| [Google Workspace (Google Cloud EMEA Limited)](https://thirdpartyindex.com/vendors/google-cloud.md) | Email, file storage, video calls | Ireland | 2026-09-30 |
| [Honeycomb (Hound Technology Inc)](https://thirdpartyindex.com/vendors/honeycomb.md) | Application monitoring | USA | 2026-09-30 |
| [HubSpot Inc](https://thirdpartyindex.com/vendors/hubspot.md) | Customer relationship management | USA | 2026-09-30 |
| [Intercom R&D Unlimited Company](https://thirdpartyindex.com/vendors/intercom.md) | Customer support, email marketing | Ireland | 2026-09-30 |
| [Linear Orbit Inc.](https://thirdpartyindex.com/vendors/linear.md) | Support ticket management | USA | 2026-09-30 |
| [OpenAI OpCo, LLC; OpenAI Ireland Limited](https://thirdpartyindex.com/vendors/openai.md) | AI models; Customer support | USA and Ireland, US and EEA plus Switzerland data centers\*; USA and Ireland, global data centers | 2026-09-30 |
| [PostHog Inc.](https://thirdpartyindex.com/vendors/posthog.md) | Product analytics | USA, EU data center | 2026-09-30 |
| [Postmark (ActiveCampaign, LLC; fka Wildbit, LLC)](https://thirdpartyindex.com/vendors/postmark.md) | Transactional emails | USA | 2026-09-30 |
| [SendSafely Inc](https://thirdpartyindex.com/vendors/sendsafely.md) | Secure file sharing | USA, EU data center | 2026-09-30 |
| [Sentry (Functional Software, Inc.)](https://thirdpartyindex.com/vendors/sentry.md) | Error monitoring | USA, EU data center | 2026-09-30 |
| [Slack Technologies, LLC](https://thirdpartyindex.com/vendors/slack.md) | Internal and customer communication | USA | 2026-09-30 |
| [Stripe Payments Europe, Ltd.](https://thirdpartyindex.com/vendors/stripe.md) | Payment processing | Ireland | 2026-09-30 |
| [Svix Inc.](https://thirdpartyindex.com/vendors/svix.md) | Webhook infrastructure | USA, EU data center | 2026-09-30 |
| Weld Technologies ApS | Data pipelines | Denmark, EU data center | 2026-09-30 |
| [WorkOS, Inc.](https://thirdpartyindex.com/vendors/workos.md) | Single sign-on (SAML) | USA | 2026-09-30 |
| [Zoom Video Communications, Inc.](https://thirdpartyindex.com/vendors/zoom.md) | Video calls | USA | 2026-09-30 |

Read from ([evidence](https://thirdpartyindex.com/evidence/24021)). CSV: https://thirdpartyindex.com/vendors/humaans/subprocessors.csv

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II, ISO/IEC 27001 ([evidence](https://thirdpartyindex.com/evidence/23159))
- Claimed: GDPR ([evidence](https://thirdpartyindex.com/evidence/23159))

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 1 reported incidents (0 major or critical, 0 minor, 1 with no impact stated)
- Typical time to resolve: 1 h 19 min
- 2026-09-07: Application slowdown and login failures (no impact stated)
- 2026-06-29: Humaans App (no impact stated)
- 2026-02-11: Web application unavailable (no impact stated)
- 2026-01-12: We're experiencing application crashes (no impact stated)

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api