# Humanitec Humanitec declares [3 subprocessors](https://thirdpartyindex.com/vendors/humanitec#subprocessors) in [its subprocessor list](https://humanitec.com/policies/dpa#subprocessors), which we last checked on 2026-10-25 ([evidence](https://thirdpartyindex.com/evidence/94153)). They are [Google Cloud](https://thirdpartyindex.com/vendors/google-cloud), [Datadog](https://thirdpartyindex.com/vendors/datadog) and [SendGrid](https://thirdpartyindex.com/vendors/sendgrid). No published changes since we first read it on 2026-10-13. Humanitec (humanitec.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index. - Page: https://thirdpartyindex.com/vendors/humanitec - Documents last verified: 2026-10-26 - Transparency rating: 74/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 0/7 (partial); Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 5/5; Status page 5/5; Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8 - Supply chain: relies on 3 tracked vendors directly, 53 within two hops, 267 within three; 0 tracked vendors rely on it directly, 0 within two hops, 0 within three - Cite as: Humanitec, Third Party Index, https://thirdpartyindex.com/vendors/humanitec (data CC BY 4.0) ## Documents | Document | URL | Last verified | Last changed | |---|---|---|---| | Subprocessor list | https://humanitec.com/policies/dpa#subprocessors | 2026-10-25 | 2026-10-13 | | Data processing addendum | https://humanitec.com/policies/dpa | 2026-10-25 | 2026-10-13 | | Privacy policy | https://humanitec.com/policies/privacy-policy | 2026-10-25 | 2026-10-13 | | Terms | https://humanitec.com/policies/subscription-terms | 2026-10-25 | 2026-10-13 | | Security page | https://humanitec.com/security | 2026-10-25 | 2026-10-13 | | Status page | https://status.humanitec.com/ | 2026-10-26 | 2026-10-22 | ## Subprocessors (3) As its own list states them. | Subprocessor | Purpose | Location | Listed since | |---|---|---|---| | [Datadog, Inc.](https://thirdpartyindex.com/vendors/datadog.md) | — | EU | 2026-10-13 | | [Google Cloud EMEA Limited](https://thirdpartyindex.com/vendors/google-cloud.md) | — | Germany, Netherlands | 2026-10-13 | | [SendGrid (Twilio Inc.)](https://thirdpartyindex.com/vendors/sendgrid.md) | — | Globally | 2026-10-13 | Read from ([evidence](https://thirdpartyindex.com/evidence/94153)). CSV: https://thirdpartyindex.com/vendors/humanitec/subprocessors.csv ## Web Technologies Humanitec's homepage made 122 requests to 36 domains, 16 services controlled by another company, and 2 domains not identified. Loaded on 2026-10-13 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data. 16 third parties by category: Analytics 6 (Google Cloud, LinkedIn, Meta, Quora, Amplitude, Mouseflow); Advertising 3 (X Corp., Microsoft, Reddit, Inc.); Marketing automation 2 (HubSpot, Clearbit); CDN 2 (jsDelivr, Cloudflare); Cookie compliance 1 (Usercentrics); JavaScript libraries 1 (Webflow); Security 1 (usually detected as Security: Amazon Web Services). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these. ### Third parties (16) - Webflow: 51 requests to website-files.com, d3e54v103j8qbb.cloudfront.net; Webflow 1.6.0, jQuery 3.5.1 - Usercentrics: 19 requests to usercentrics.eu; Usercentrics - Google Cloud: 11 requests to doubleclick.net, google-analytics.com, google.com, googletagmanager.com, ajax.googleapis.com, fonts.googleapis.com, gstatic.com; Google Analytics, Google Font API, Google Hosted Libraries, Google Tag Manager (its subprocessor list names it too) - X Corp.: 9 requests to t.co, twitter.com, ads-twitter.com; Twitter Ads - HubSpot: 7 requests to hscollectedforms.net, hs-analytics.net, hs-banner.com, hs-scripts.com, hsforms.com, hubspot.com; HubSpot - LinkedIn: 4 requests to licdn.com, linkedin.com; Linkedin Insight Tag - Meta: 3 requests to facebook.net, facebook.com; Facebook Pixel 2.9.419 - Microsoft: 3 requests to bing.com; Microsoft Advertising - Reddit, Inc.: 3 requests to reddit.com, redditstatic.com; Reddit Ads - Quora: 2 requests to quora.com; Quora Pixel - jsDelivr: 2 requests to jsdelivr.net; jsDelivr - Amazon Web Services: 1 request to s3-us-west-2.amazonaws.com - Amplitude: 1 request to amplitude.com; Amplitude - Clearbit: 1 request to clearbitscripts.com; Clearbit - Cloudflare: 1 request to cloudflare.com; cdnjs - Mouseflow: 1 request to mouseflow.com; Mouse Flow ### Unknown (2) Domains not identified yet: koala.live, leadsy.ai ### First party (1) - Humanitec: 1 request to humanitec.com; Cloudflare, HSTS, HTTP/3, LottieFiles, Open Graph, Priority Hints, Webpack, core-js 3.32.2 12 tracked companies loaded by the homepage are not in Humanitec's subprocessor list. A website can use a service without it processing customer data. ## Subprocessor of (0) No tracked vendor lists it. ## Service status Incidents it reported on its own status page. - Last 90 days: 0 reported incidents (0 major or critical, 0 minor, 0 with no impact stated) - Status page last read: 2026-10-26 - No incidents reported in the last 12 months - 2026-04-27: Expired certificates on \*.humanitec.dev domain (critical) - 2026-04-22: Issues with AWS temporary credentials (major) - 2026-01-29: Availability issues - v1 product (major) - 2025-11-18: Documentation site availability degraded (minor) ## Incidents reported by Humanitec's subprocessors Incidents reported in the last 30 days on their own status pages by 2 vendors Humanitec lists as subprocessors. A subprocessor list names a company, not the service an incident touched. - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported WhatsApp Sandbox Sending Configuration Issues (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor) - 2026-10-26: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from Twilio to Cellcom Israel (minor) - 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telcel Mexico (minor) - 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Claro Brazil and Puerto Rico (minor) - 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telia Sweden (minor) - 2026-10-25: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from Twilio to Airtel Nigeria (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Azure Marketplace SendGrid Customers Experiencing Account Management Issues (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported MMS Delivery Delays from Twilio to C-Spire United States (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Voice Call Failures and Post Dial Delay From a Subset of Twilio Phone Numbers to United States (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from Twilio to WOM Colombia (minor) - 2026-10-24: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from Twilio to Claro Costa Rica (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Claro Brazil (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in South Africa (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Voice Call Post Dial Delay from Twilio Phone Numbers to Chile (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Appalachian Wireless United States (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Multiple Networks in United States and Canada (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Telecall Brazil (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays between a Subset of Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-23: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Viaero United States (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Issue with 500 Errors on Porting Request Submissions (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Issue with Realtime Transcriptions and Deepgram (no impact stated) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Intelligent Alerts Delivery Issues (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Hosted Number Verification Calls not Reaching Customers (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Malitel Mali (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported RCS Inbound Events Delayed (minor) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Billing Delays (no impact stated) - 2026-10-22: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Customer's Unable to Create New Requests for Hosting and Porting (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from Twilio to Orange France (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel (minor) - 2026-10-21: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from Twilio to T-Mobile Czech Republic (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender IDs to United Arab Emirates (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Issue with Flex Agent Copilot Auto Wrap-up Notes (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported WhatsApp Embedded Signup Configuration Failures (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-20: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to Telus Canada (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported RCS Delivery Receipt Delays for AT&T (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays and Failures between a Subset of Twilio Long Codes and Multiple Networks in Italy (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Voice Call Failures from a Subset of Callers to Twilio Denmark Phone Numbers (minor) - 2026-10-19: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Surf Telecom Brazil (minor) - 2026-10-18: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender Type to Multiple Networks in Turkey (minor) - 2026-10-17: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported 5300 Errors on Singapore Client Edge (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console (no impact stated) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Multiple Networks in Colombia (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Delayed A2P Campaign Approvals (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Multiple Networks in Czech Republic (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon United States (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Brazil (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to MTN Nigeria (minor) - 2026-10-16: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Voice Call Silent and One-Way Audio from Gamma United Kingdom to a Subset of Twilio United Kingdom Phone Numbers (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Toll-Free, Landline, and Mobile Phone Numbers to Multiple Networks in Multiple Countries (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Voice Call Failures from Austria to a Subset of Twilio Austria Phone Numbers (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Email suppression issues (no impact stated) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Failures from France to a Subset of Twilio Short Codes (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Failures from Network Subscribers to Twilio Colombia Shortcode Numbers (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase in Philippines (minor) - 2026-10-15: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays From a Subset of Twilio Phone Numbers to Surf Telecom Brazil (minor) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Failures from Twilio Alphanumeric Sender IDs and Long Codes to Evatis Djibouti (minor) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Liberty Mobile Puerto Rico (minor) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio to Altan Redes Mexico (minor) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to Israel (minor) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-10-14: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio and Multiple Networks in Brazil and Italy (minor) - 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Beeline Kazakhstan (minor) - 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Voice Call Audio Quality Degradation between Twilio Phone Numbers and Multiple Networks in Brazil (minor) - 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to VIVACOM Bulgaria (minor) - 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Voice Call Failures between a Subset of Twilio South Africa Phone Numbers and Multiple Networks in South Africa (minor) - 2026-10-13: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates (minor) - 2026-10-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from Twilio to Telekom Germany (minor) - 2026-10-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Debugger Notification Delivery Issues (minor) - 2026-10-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States (minor) - 2026-10-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Germany (minor) - 2026-10-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio South Africa Phone Numbers to Vodacom South Africa (minor) - 2026-10-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Romania (minor) - 2026-10-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Malaysia (minor) - 2026-10-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from Twilio to Multiple Networks in Italy (minor) - 2026-10-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Phone Number Purchase Failures in New Console (minor) - 2026-10-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Voice Call Failures From a Subset of Twilio Phone Numbers to Pelephone Israel (minor) - 2026-10-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from Twilio to Pelephone Israel (minor) - 2026-10-12: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported WhatsApp Sandbox Message Processing Issues (minor) - 2026-10-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Silent Network Authentication (SNA) Missing Redirects on Vodafone in United Kingdom (minor) - 2026-10-11: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from Twilio to Beeline Kazakhstan (minor) - 2026-10-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from Twilio to DigiTel C.A. Venezuela (minor) - 2026-10-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Zamtel Zambia (minor) - 2026-10-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio South Africa Phone Numbers (minor) - 2026-10-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Elevated Errors Affecting Sip Domain Configuration (no impact stated) - 2026-10-10: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Receipt Delays From a Subset of Twilio Short Codes to Multiple Networks in New Zealand (minor) - 2026-10-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Onvoy Spectrum Mobile United States (minor) - 2026-10-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from Twilio Alphanumeric Sender Type to Telenor Norway (minor) - 2026-10-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from Twilio to TIM and Noverca Italia Srl Italy (minor) - 2026-10-09: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs to Mobile China (minor) - 2026-10-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Moov Côte d'Ivoire (minor) - 2026-10-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from Twilio to Verizon United States (minor) - 2026-10-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Phone Numbers to Norway (minor) - 2026-10-08: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Twilio SMS Delivery Issues (minor) - 2026-10-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS and MMS Delivery Receipt Delays from Twilio to AT&T United States (minor) - 2026-10-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from Twilio to Brisanet Brazil (minor) - 2026-10-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from Twilio to Brisanet Brazil (minor) - 2026-10-07: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS and MMS Delivery Delays and Delivery Receipt Delays between Twilio and AT&T in the United States (minor) - 2026-10-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Movistar El Salvador (minor) - 2026-10-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from Twilio to O! Kyrgyzstan (minor) - 2026-10-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Delays Viewing and Receiving Operator Results in Conversation Intelligence and Accessing Conversation Memory (minor) - 2026-10-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from Twilio to MTN Nigeria (minor) - 2026-10-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays and Delivery Receipt Delays from Twilio to Chunghwa Telecom Taiwan (minor) - 2026-10-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from Twilio to Rain South Africa and Orange Niger (minor) - 2026-10-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported MMS Delivery Failures from a Subset of Twilio Short Codes to Verizon and T-Mobile United States (minor) - 2026-10-06: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Failures from Twilio to Orange Guinea (minor) - 2026-10-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Brisanet Brazil (minor) - 2026-10-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Voice Call Failures from Network Subscribers to a Subset of Twilio France Phone Numbers (minor) - 2026-10-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays and Failures between Twilio Long Codes and Multiple Networks in France (minor) - 2026-10-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Delayed Messaging Logs and Status Callbacks in IE1 Region (minor) - 2026-10-05: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to AT&T United States (minor) - 2026-10-04: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Cellcom Israel (minor) - 2026-10-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Degraded Service in london-ix edge in ie1 TNX (minor) - 2026-10-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from Twilio to Banglalink Bangladesh (minor) - 2026-10-03: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from Twilio to Magti GSM Georgia (minor) - 2026-10-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Hi3G Italy (minor) - 2026-10-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Programmable Messaging API Errors (no impact stated) - 2026-10-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported 500 Errors for Conversations Classic Conversations Updates (minor) - 2026-10-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Messaging Event Delays for Comms API (minor) - 2026-10-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Increased Email Deferrals and Delays in Deliveries (no impact stated) - 2026-10-02: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Humanitec lists as a subprocessor, reported Delayed RUM sessions (no impact stated) - 2026-10-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Long Codes to Telenet BidCo NV Belgium (minor) - 2026-10-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Silent Network Authentication (SNA) Failure Increase on AT&T in United States (minor) - 2026-10-02: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Vodafone Netherlands (minor) - 2026-10-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Jio India (minor) - 2026-10-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported A2P Campaign Registration Delays (minor) - 2026-10-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Voice Call Failures and Post Dial Delay from Twilio Phone Numbers to DigiMobil Spain (minor) - 2026-10-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Multiple Networks in United States (minor) - 2026-10-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to DigiMobil (Movistar) Spain (minor) - 2026-10-01: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from Twilio to Algar Telecom (CTBC) Brazil (minor) - 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Gateway API (Lookup API) Failure Increase and High Latency on Verizon in United States (minor) - 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from Twilio to Kolbi Costa Rica (minor) - 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in Colombia (minor) - 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from Twilio to Tigo Guatemala (minor) - 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Wind Tre Italy (minor) - 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in Chile (minor) - 2026-09-30: [Datadog](https://thirdpartyindex.com/vendors/datadog#status), which Humanitec lists as a subprocessor, reported Delayed Events (minor) - 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Delivery Failures From Verify to China (minor) - 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from Twilio to Vodafone Netherlands (minor) - 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays and Failures from Twilio to Metfone, Viettel, Beeline, and Sotelco Cambodia (minor) - 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Short Codes to Claro Colombia (minor) - 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Messaging Logs API Latency & Errors (minor) - 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from a Subset of Twilio Phone Numbers to Tigo Guatemala (minor) - 2026-09-30: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to Tigo Guatemala (minor) - 2026-09-29: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Flex Plugins CLI Is Degraded (minor) - 2026-09-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Bulk Messaging API Errors (no impact stated) - 2026-09-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Automated Alert: No Customer Impact (no impact stated) - 2026-09-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Receipt Delays from Twilio to CTBC Brazil (minor) - 2026-09-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported Voice Call Failures from a Subset of Twilio Mobile Numbers to Vodafone United Kingdom (minor) - 2026-09-28: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Failures from Twilio to Multiple Networks in Spain (minor) - 2026-09-27: [SendGrid](https://thirdpartyindex.com/vendors/sendgrid#status), which Humanitec lists as a subprocessor, reported SMS Delivery Delays from Twilio to Proximus Belgium (minor) The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/humanitec --- Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api