# Humanloop

Humanloop declares [9 subprocessors](https://thirdpartyindex.com/vendors/humanloop#subprocessors) in [its subprocessor list](https://humanloop.com/policies/subprocessors), which we last checked on 2026-11-11 ([evidence](https://thirdpartyindex.com/evidence/221621)). They include [Amazon Web Services](https://thirdpartyindex.com/vendors/amazon-web-services), [Stripe](https://thirdpartyindex.com/vendors/stripe) and [Slack](https://thirdpartyindex.com/vendors/slack). No published changes since we first read it on 2026-11-06. [2 tracked vendors](https://thirdpartyindex.com/vendors/humanloop#used-by) name Humanloop as a subprocessor, including [Vendr](https://thirdpartyindex.com/vendors/vendr) and [Filevine](https://thirdpartyindex.com/vendors/filevine).

Humanloop (humanloop.com): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/humanloop
- Documents last verified: 2026-11-11
- Transparency rating: 71/100 (how much it publishes, not how secure it is): Subprocessor list 30/30; Processing locations 8/8; Purposes 7/7; Data processing addendum 12/12; Trust center 0/8 (not found); Privacy policy 6/6; security.txt 0/6 (not found); Security page 0/5 (not found); Status page 0/5 (not found); Vulnerability disclosure 0/5 (not found); Pages still reachable 8/8
- Supply chain: relies on 8 tracked vendors directly, 81 within two hops, 347 within three; 2 tracked vendors rely on it directly, 3 within two hops, 19 within three
- Cite as: Humanloop, Third Party Index, https://thirdpartyindex.com/vendors/humanloop (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Subprocessor list | https://humanloop.com/policies/subprocessors | 2026-11-11 | 2026-11-06 |
| Data processing addendum | https://humanloop.com/policies/data-processing | 2026-11-11 | 2026-11-06 |
| Privacy policy | https://humanloop.com/policies/privacy-policy | 2026-11-11 | 2026-11-06 |
| Terms | https://humanloop.com/policies/terms-of-service | 2026-11-11 | 2026-11-06 |

## Subprocessors (9)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Amazon Web Services (AWS)](https://thirdpartyindex.com/vendors/amazon-web-services.md) | Database and hosting | Server region set by Humanloop – currently US East | 2026-11-06 |
| [Cohere](https://thirdpartyindex.com/vendors/cohere.md) (AI model provider: Cohere) | Analytics | US, EEA and UK | 2026-11-06 |
| [Hubspot](https://thirdpartyindex.com/vendors/hubspot.md) | Customer relationship management | US, EEA and UK | 2026-11-06 |
| [Intercom](https://thirdpartyindex.com/vendors/intercom.md) | Customer communication | US, EEA and UK | 2026-11-06 |
| [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel.md) | Analytics | US, EEA and UK | 2026-11-06 |
| [Notion](https://thirdpartyindex.com/vendors/notion-com.md) | Process management | US, EEA and UK | 2026-11-06 |
| Sentry Cloud | Monitoring API performance and debugging application errors. | US, EEA and UK | 2026-11-06 |
| [Slack](https://thirdpartyindex.com/vendors/slack.md) | Customer communication | US, EEA and UK | 2026-11-06 |
| [Stripe](https://thirdpartyindex.com/vendors/stripe.md) | Payment processing | US, EEA and UK | 2026-11-06 |

Read from ([evidence](https://thirdpartyindex.com/evidence/221621)). CSV: https://thirdpartyindex.com/vendors/humanloop/subprocessors.csv

AI model providers (or a cloud provider's AI model service) among these entries: 1. All vendors that list one: https://thirdpartyindex.com/ai

## Web Technologies

Humanloop's homepage made 53 requests to 6 domains, and 2 services controlled by another company. Loaded on 2026-11-06 by a browser that accepted nothing; other visits may load more or less. What a page loads is not a list of who receives customer data.

2 third parties by category: Analytics 2 (Google Cloud, LinkedIn). Each company that appears controlled by another organization is counted once, under the main category of the technologies detected from it on this homepage or, when none was, the category recorded from the company's own page (marked reviewed) or else the one it is usually detected as on other published homepages (marked as such); unclassified: none of these.

### Third parties (2)

- Google Cloud: 4 requests to googletagmanager.com, doubleclick.net, google.com; Google Analytics, Google Tag Manager
- LinkedIn: 3 requests to linkedin.com, licdn.com; Linkedin Insight Tag

### First party (1)

- Humanloop: 46 requests to humanloop.com; HSTS, Next.js 14.2.35, Next.js App Router, Open Graph, PWA, Priority Hints, React, Sentry, Vercel, Vercel Analytics, Webpack

2 tracked companies loaded by the homepage are not in Humanloop's subprocessor list. A website can use a service without it processing customer data.

## Subprocessor of (2)

Tracked vendors whose own subprocessor lists name it, and what they say they use it for.

- [Filevine](https://thirdpartyindex.com/vendors/filevine.md): Artificial intelligence prompting
- [Vendr](https://thirdpartyindex.com/vendors/vendr.md): Observability and Logging

## Incidents reported by Humanloop's subprocessors

Incidents reported in the last 30 days on their own status pages by 5 vendors Humanloop lists as subprocessors. A subprocessor list names a company, not the service an incident touched.

- 2026-11-10: [Notion](https://thirdpartyindex.com/vendors/notion-com#status), which Humanloop lists as a subprocessor, reported Some Notion Agent sessions may hang or stop updating (major)
- 2026-11-10: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Humanloop lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated)
- 2026-11-06: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Humanloop lists as a subprocessor, reported Elevated errors and latencies in the European hosting region. (major)
- 2026-11-05: [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel#status), which Humanloop lists as a subprocessor, reported Duplicate charges on a subset of customer accounts (no impact stated)
- 2026-11-02: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Humanloop lists as a subprocessor, reported HubSpot is experiencing issues (no impact stated)
- 2026-11-01: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Humanloop lists as a subprocessor, reported Elevated Instant Payouts failures (no impact stated)
- 2026-10-30: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Humanloop lists as a subprocessor, reported Slow Fin Procedures (minor)
- 2026-10-28: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Humanloop lists as a subprocessor, reported Elevated Issuing errors from 17:13 - 20:41 UTC (minor)
- 2026-10-24: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Humanloop lists as a subprocessor, reported Elevated Blik errors (no impact stated)
- 2026-10-23: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Humanloop lists as a subprocessor, reported Some HubSpot tools may be unavailable for some users (no impact stated)
- 2026-10-23: [Notion](https://thirdpartyindex.com/vendors/notion-com#status), which Humanloop lists as a subprocessor, reported Users unable to access Notion (critical)
- 2026-10-23: [Notion](https://thirdpartyindex.com/vendors/notion-com#status), which Humanloop lists as a subprocessor, reported PHP2Shell (CVE-2026-109618, CVE-2026-109619) (no impact stated)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Humanloop lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Humanloop lists as a subprocessor, reported Elevated Bancontact errors (no impact stated)
- 2026-10-22: [Notion](https://thirdpartyindex.com/vendors/notion-com#status), which Humanloop lists as a subprocessor, reported Notion MCP query\_data\_source tool is temporarily unavailable in Claude clients (major)
- 2026-10-22: [HubSpot](https://thirdpartyindex.com/vendors/hubspot#status), which Humanloop lists as a subprocessor, reported Update on PHP security vulnerability (no impact stated)
- 2026-10-21: [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel#status), which Humanloop lists as a subprocessor, reported Degraded Service for Requests to decide.mixpanel.com (no impact stated)
- 2026-10-21: [Mixpanel](https://thirdpartyindex.com/vendors/mixpanel#status), which Humanloop lists as a subprocessor, reported Degraded Service for Requests to decide.mixpanel.com (no impact stated)
- 2026-10-20: [Notion](https://thirdpartyindex.com/vendors/notion-com#status), which Humanloop lists as a subprocessor, reported Security update: Preventative certificate security measures (no impact stated)
- 2026-10-20: [Notion](https://thirdpartyindex.com/vendors/notion-com#status), which Humanloop lists as a subprocessor, reported Unable to install connections created by other workspace members (major)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Humanloop lists as a subprocessor, reported Spike in cancellations and expired errors with PayByBank payments (no impact stated)
- 2026-10-20: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Humanloop lists as a subprocessor, reported Elevated Revolut Pay errors (no impact stated)
- 2026-10-18: [Notion](https://thirdpartyindex.com/vendors/notion-com#status), which Humanloop lists as a subprocessor, reported Some Notion Agent requests may stop before completion (minor)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Humanloop lists as a subprocessor, reported Elevated declines on Mastercard (no impact stated)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Humanloop lists as a subprocessor, reported Elevated declines on Visa (no impact stated)
- 2026-10-15: [Stripe](https://thirdpartyindex.com/vendors/stripe#status), which Humanloop lists as a subprocessor, reported Elevated Amazon Pay errors (no impact stated)
- 2026-10-14: [Notion](https://thirdpartyindex.com/vendors/notion-com#status), which Humanloop lists as a subprocessor, reported Cursor-powered Custom Agents unable to load Notion tools (no impact stated)
- 2026-10-14: [Intercom](https://thirdpartyindex.com/vendors/intercom#status), which Humanloop lists as a subprocessor, reported Customer contact details showing up as "Redacted" in the Intercom Inbox (minor)
- 2026-10-13: [Notion](https://thirdpartyindex.com/vendors/notion-com#status), which Humanloop lists as a subprocessor, reported Form submission issues (resolved) (no impact stated)
- 2026-10-13: [Notion](https://thirdpartyindex.com/vendors/notion-com#status), which Humanloop lists as a subprocessor, reported Degraded performance in Notion and the Notion API (no impact stated)

The subprocessor list as we read it on any date: https://thirdpartyindex.com/labs/time-machine/humanloop

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api
