# Hypatos

Hypatos (hypatos.ai): subprocessors, data processing agreement, security documents and changes, as monitored by Third Party Index.

- Page: https://thirdpartyindex.com/vendors/hypatos
- Documents last verified: 2026-09-30
- Transparency rating: 95/100 (how much it publishes, not how secure it is)
- Cite as: Hypatos, Third Party Index, https://thirdpartyindex.com/vendors/hypatos (data CC BY 4.0)

## Documents

| Document | URL | Last verified | Last changed |
|---|---|---|---|
| Trust center | https://trust.hypatos.ai/ | 2026-09-30 | 2026-09-30 |
| Subprocessor list | https://trust.hypatos.ai/?itemUid=e3fae2ca-94a9-416b-b577-5c90e382df57 | 2026-09-30 | 2026-09-30 |
| Data processing addendum | https://www.hypatos.ai/data-processing-agreement | 2026-09-30 | 2026-09-30 |
| Privacy policy | https://www.hypatos.ai/privacy-policy | 2026-09-30 | 2026-09-30 |
| Terms | https://www.hypatos.ai/general-terms-and-conditions | 2026-09-30 | 2026-09-30 |
| Security page | https://www.hypatos.ai/security | 2026-09-30 | 2026-09-30 |
| security.txt | https://www.hypatos.ai/.well-known/security.txt | 2026-09-30 | 2026-09-30 |
| Status page | https://status.hypatos.ai/ | 2026-09-30 | 2026-09-30 |

## Subprocessors (6)

As its own list states them.

| Subprocessor | Purpose | Location | Listed since |
|---|---|---|---|
| [Atlassian](https://thirdpartyindex.com/vendors/atlassian.md) | Jira Service Management - service desk for customer support | EU and US | 2026-09-30 |
| [ClickHouse](https://thirdpartyindex.com/vendors/clickhouse.md) | Cloud-based database and analytics service for storage, processing, and querying of  structured data related to customer document processing  workflows | EU and US | 2026-09-30 |
| [Google](https://thirdpartyindex.com/vendors/google-cloud.md) | LLM service provider | EU and US | 2026-09-30 |
| [Microsoft](https://thirdpartyindex.com/vendors/microsoft.md) | Temporary storage and processing of customer documents; LLM service provider | EU and US | 2026-09-30 |
| [MongoDB](https://thirdpartyindex.com/vendors/mongodb.md) | Atlas - managed database service provider | EU and US | 2026-09-30 |
| [OpenAI](https://thirdpartyindex.com/vendors/openai.md) | LLM service provider | EU and US | 2026-09-30 |

Read from ([evidence](https://thirdpartyindex.com/evidence/19130)). CSV: https://thirdpartyindex.com/vendors/hypatos/subprocessors.csv

## Compliance

As its trust center lists them.

- Audited: SOC 2 Type II, ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, CSA STAR, BSI C5 ([evidence](https://thirdpartyindex.com/evidence/19108))
- Claimed: HIPAA, GDPR ([evidence](https://thirdpartyindex.com/evidence/19108))

## Listed as a subprocessor by (0)

No tracked vendor lists it.

## Service status

Incidents it reported on its own status page.

- Last 90 days: 1 reported incidents (0 major or critical, 0 minor, 1 with no impact stated)
- 2026-08-06: Errors accessing the Workflows & Agents configuration area (no impact stated)
- 2026-06-01: \*\*Investigating — Insights delays\*\* (no impact stated)
- 2026-03-16: Performance degradation in EU Cluster (no impact stated)
- 2026-03-02: Performance degradation in EU Cluster (minor)

## Security contact

From its security.txt (https://www.hypatos.ai/.well-known/security.txt):

- Contact: mailto:security@hypatos.ai
- Disclosure policy: https://www.hypatos.ai/security

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Third Party Index (https://thirdpartyindex.com) monitors vendors' public security and privacy documents and keeps each version as evidence. Data CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/); vendors' own documents are theirs. API: https://thirdpartyindex.com/api